Complaints by model year
Distinct federal complaints filed against each model year of the Ford C-Max, to date. Hover a bar for the count. Older years have had longer to accumulate filings; the rankings below correct for that.
2013
2014
2015
2016
2017
2018
Highest totals within an 8-year windowAll other years
Model years compared
Ranked from the same federal record on an equal exposure window. Click any year for its full file.
Highest complaint totals
- 2013 Ford C-Max - 144 complaints in its first 8 years (187 to date)
- 2014 Ford C-Max - 63 complaints in its first 8 years (80 to date)
- 2015 Ford C-Max - 35 complaints in its first 8 years (55 to date)
Ranked on distinct complaints filed within eight years of the model year, so old and new years get the same exposure window. Not adjusted for sales volume; a best-selling year files more complaints at the same failure rate.
Lowest totals among mature years
- 2015 Ford C-Max - 35 complaints in its first 8 years (55 to date)
- 2014 Ford C-Max - 63 complaints in its first 8 years (80 to date)
- 2013 Ford C-Max - 144 complaints in its first 8 years (187 to date)
Same eight-year window, among model years old enough to have completed it and with at least 25 complaints in it. Model years before 1990 are excluded because the federal file begins in 1995. A low total is not proof of reliability.
What owners report, all years combined
Every model year
| Model year | Complaints to date | Within 8 years | Recalls |
|---|---|---|---|
| 2018 Ford C-Max | 10 | 10 | 1 |
| 2017 Ford C-Max | 15 | 14 | 1 |
| 2016 Ford C-Max | 22 | 18 | 3 |
| 2015 Ford C-Max | 55 | 35 | 6 |
| 2014 Ford C-Max | 80 | 63 | 8 |
| 2013 Ford C-Max | 187 | 144 | 8 |
Recall campaigns, all years
Every campaign filed against this model, with the model years it covers. Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN.
| Campaign | Years | Component | Summary |
|---|---|---|---|
| 25V695000 | 2015-2016 | Back Over Prevention | Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019... |
| 22V413000 | 2013-2018 | Power Train | Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. |
| 20V331000 | 2013-2015 | Latches/Locks/Linkages | Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014... |
| 18V592000 | 2013-2015 | Equipment | Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles... |
| 17V052000 | 2016 | Structure | Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints. |
| 16V643000 | 2013-2015 | Latches/Locks/Linkages | Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit... |
| 15V436000 | 2015 | Electrical System | Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014,... |
| 14V597000 | 2013-2014 | Seat Belts | Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured... |
| 14V514000DO NOT DRIVE | 2014 | Steering | Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. |
| 14V237000 | 2013-2014 | Air Bags | Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. |
| 14V164000 | 2013-2014 | Seats | Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford... |
| 13V475000 | 2013 | Equipment | Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. |