Complaints by model year
Distinct federal complaints filed against each model year of the Mercury Villager, to date. Hover a bar for the count. Older years have had longer to accumulate filings; the rankings below correct for that.
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
Highest totals within an 8-year windowAll other years
Model years compared
Ranked from the same federal record on an equal exposure window. Click any year for its full file.
Highest complaint totals
- 1993 Mercury Villager - 371 complaints in its first 8 years (414 to date)
- 1995 Mercury Villager - 335 complaints in its first 8 years (367 to date)
- 1994 Mercury Villager - 215 complaints in its first 8 years (253 to date)
Ranked on distinct complaints filed within eight years of the model year, so old and new years get the same exposure window. Not adjusted for sales volume; a best-selling year files more complaints at the same failure rate.
Lowest totals among mature years
- 2000 Mercury Villager - 68 complaints in its first 8 years (71 to date)
- 1998 Mercury Villager - 73 complaints in its first 8 years (83 to date)
- 1997 Mercury Villager - 116 complaints in its first 8 years (125 to date)
Same eight-year window, among model years old enough to have completed it and with at least 25 complaints in it. Model years before 1990 are excluded because the federal file begins in 1995. A low total is not proof of reliability.
What owners report, all years combined
Every model year
| Model year | Complaints to date | Within 8 years | Recalls |
|---|---|---|---|
| 2002 Mercury Villager | 18 | 16 | 0 |
| 2001 Mercury Villager | 20 | 19 | 1 |
| 2000 Mercury Villager | 71 | 68 | 2 |
| 1999 Mercury Villager | 185 | 171 | 4 |
| 1998 Mercury Villager | 83 | 73 | 2 |
| 1997 Mercury Villager | 125 | 116 | 3 |
| 1996 Mercury Villager | 188 | 183 | 2 |
| 1995 Mercury Villager | 367 | 335 | 3 |
| 1994 Mercury Villager | 253 | 215 | 3 |
| 1993 Mercury Villager | 414 | 371 | 5 |
| 1992 Mercury Villager | 1 | 0 | 0 |
Recall campaigns, all years
Every campaign filed against this model, with the model years it covers. Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN.
| Campaign | Years | Component | Summary |
|---|---|---|---|
| 00V419002 | 1993-1998 | Fuel System, Gasoline | VEHICLE DESCRIPTION: MINIVANS. THE FUEL TANK VENT HOSE ALLOWS AIR TO VENT FROM THE FUEL TANK DURING REFUELING. CRACKS HAVE DEVELOPED IN THE VENT HOSE. |
| 00V338001 | 2001 | Seat Belts | VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES MAY HAVE THE PLASTIC TRIM COVER AROUND THE BASE OF THE FRONT SEAT SAFETY BELT BUCKLE TRAPPED BETWEEN THE SHOULDER OF THE RESTRAINT... |
| 00V292001 | 1999-2000 | Steering | VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED. |
| 00V228001 | 2000 | Seat Belts | VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. |
| 99V347001 | 1999 | Exterior Lighting | VEHICLE DESCRIPTION: MINIVANS. THE TAIL LIGHT SOCKET MAY HAVE BEEN IMPROPERLY MOLDED, RESULTING IN THE LOCKING TAB HAVING INSUFFICIENT FORCE TO RETAIN THE BULB. |
| 99V205001 | 1999 | Fuel System, Gasoline | VEHICLE DESCRIPTION: MINI VANS. THE FUEL TANK RETENTION STRAP (TWO STRAPS PER VEHICLE) CAN BREAK AT THE SPOT WELDS CAUSING AN UNDERBODY RATTLE. |
| 99V056001 | 1999 | Seats | VEHICLE DESCRIPTION: MINI VANS. THE AFFECTED VEHICLES MAY HAVE A SECOND ROW RIGHT HAND SIDE CAPTAIN CHAIR THAT HAS INADEQUATE LUBRICATION OF THE EASY ENTRY AND EXIT LATCH SYSTEM. |
| 96V253003 | 1994-1995 | Exterior Lighting | THE REAR LAMP SOCKET MAY NOT ILLUMINATE BECAUSE THE METAL CAN IN THE LAMP SOCKET MOVES OR SEPARATES FROM THE PLASTIC SOCKET HOUSING. |
| 98V012001 | 1996 | Visibility | VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES WERE PRODUCED WITH POWER WINDOWS THAT CAN BE CLOSED AFTER THE IGNITION KEY IS TURNED TO THE "OFF" POSITION AND THE RIGHT FRONT... |
| 97V184001 | 1997-1998 | Electrical System | VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH AUTOMOTIVE BATTERIES SUPPLIED BY GNB TECHNOLOGIES. |
| 96V203000 | 1997 | Fuel System, Gasoline | THE FOUR RUBBER FUEL LINE CONNECTOR HOSES THAT ARE SUPPLIED TO FORD WITH THE FUEL TANK ASSEMBLY WERE IMPROPERLY MANUFACTURED. |
| 96V089001 | 1995 | Seats | AN OUT-OF-SPECIFICATION CONDITION IN THE SEAT CABLE ROLLER PULLEY ASSEMBLY CAN ALLOW THE CABLE THAT CONNECTS THE SEAT ADJUST LEVER TO THE LATCH TO BE PINCHED IN THE ROLLER... |
| 95V222001 | 1993 | Visibility | LEAVES AND OTHER FOREIGN MATERIAL CAN ENTER THROUGH THE COWL PANEL AIR INTAKE DURING OPERATION OF THE FRONT HEATER AND/OR AIR CONDITIONING SYSTEM RESULTING IN A BUILD-UP OF... |
| 94V142000 | 1994 | Visibility | THE WINDSHIELDS WERE MARKED WITH A "PROTOTYPE" DESIGNATION AND NOT MARKED AS REQUIRED BY FMVSS NO. 205, "GLAZING MATERIALS." |
| 92V172001 | 1993 | Fuel System, Gasoline | FUEL FILLER HOSES MAY HAVE BEEN CUT PRIOR TO INSTALLATION BY A UTILITY KNIFE USED TO OPEN THE SHIPPING BOX. |
| 92V133002 | 1993 | Seat Belts | ONE OR BOTH OF THE BOLTS SECURING THE AUTOMATIC SEAT BELT RESTRAINT SYSTEM TRACKS TO THE B-PILLARS WERE NOT ADEQUATELY TIGHTENED. |
| 92V132002 | 1993 | Service Brakes, Hydraulic | THE SERVICE BRAKE MASTER CYLINDER WAS NOT PROPERLY ASSEMBLED OR COULD HAVE BEEN DAMAGED BY THE EVACUATION AND FILLING OF THE BRAKE SYSTEM AT THE ASSEMBLY PLANT. |