Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Brakes
Power train
Engine & cooling
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA12005 opened Jun 2012 | closed Nov 2014 | Fuel System, Gasoline | Crash Related Fuel Tank Fires - led to recall 13V252000 ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak... |
| PE10031 opened Aug 2010 | closed Jun 2012 | Fuel System, Gasoline | Crash Related Fuel Tank Fires NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). |
| DP09005 opened Nov 2009 | closed Aug 2010 | Fuel System, Gasoline | Fuel Storage System Crash Related Fires In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that... |
| EA02029 opened Oct 2002 | closed Feb 2004 | Structure | HOOD LATCH FAILURE ODI OPENED EA02-029 TO DETERMINE WHETHER A SAFETY-RELATED DEFECT TREND EXISTED IN THE MY 1997 JEEP GRAND CHEROKEE HOOD LATCH ASSEMBLIES.DURING EA02-029, THERE WAS NO SPECIFIC FAILURE MECHANISM IDENTIFIED THAT COULD DIFFERENTIATE THE MY 1997 VEHICLES FROM... |
| DP02005 opened Apr 2002 | closed Sep 2002 | Power Train | SUDDEN ACCELERATION There is no summary currently available |
Show 12 more closed investigations
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA01017 opened Nov 2001 | closed Dec 2002 | Power Train | ROLL-AWAY IN REVERSE WHEN PARKED - led to recall 02V053000 DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. |
| EA99014 opened Jun 1999 | closed Mar 2000 | Service Brakes, Hydraulic | BRAKE ROTER DISC/HUD SEPARATION - led to recall 99V340000 There is no summary currently available |
| DP97004 opened Oct 1997 | closed Jan 1998 | Steering | VISCOUS COUPLING FAILURE ALLEGED THAT THE VISCOUS COUPLING IN THE TRANSFER CASE OF HIS 1993 GRAND CHEROKEE VEHICLE FAILED WHICH AFFECTED STEERING, BRAKING AND STARTING OF THE VEHICLE. |
| EA97001 opened Jan 1997 | closed Jan 1998 | Service Brakes, Hydraulic | BRAKE DISC/HUB SEPARATION - led to recall 98V005000 CONSUMER COMPLAINTS INDICATE THAT CORROSION OF THE BRAKE ROTORS HAVE CAUSED SEPARATION OF THE BRAKE DISC FROM ITS HUB, RESULTING IN BRAKE FAILURE. |
| PE96053 opened Sep 1996 | closed Jan 1997 | Service Brakes, Hydraulic | BRAKE DISC/HUB SEPARATION consumer complaints indicate that corrosion of hte brake rotors have caused separation of the brake disc from its hub, resulting in brake failure. |
| PE96008 opened Jan 1996 | closed Jun 1996 | Seat Belts | SAFETY BLT LATCH OPERATION There is no summary currently available |
| PE95049 opened Aug 1995 | closed Jan 1996 | Suspension | REAR AXLE SHAFT SEPARATION THIS INVESTIGATION WAS OPENED TO EXAMINE THE FAILURE MODE AND THE RISK TO MOTOR VEHICLE SAFETY POSED BY ALLEGATIONS OF REAR AXLE SEPARATIONS.THE REAR AXLE SHAFT AND HOUSING DESIGN IS TYPICAL OF THOSE IN WHICH THE WEIGHT OF THE VEHICLE IS CARRIED ON THE AXLE... |
| EA94016 opened May 1994 | closed May 1995 | Vehicle Speed Control | QCK-CONNECT FUEL LINE FAIL There is no summary currently available |
| EA94003 opened Jan 1994 | closed Jan 1995 | Vehicle Speed Control | FUEL TANK LEAKAGE There is no summary currently available |
| PE93091 opened Oct 1993 | closed Jan 1994 | Steering | STEERING SHAFT FAILURE - led to recall 93V210000 There is no summary currently available |
| PE93077 opened Sep 1993 | closed Jan 1994 | Vehicle Speed Control | FUEL TANK LEAKAGE There is no summary currently available |
| PE93017 opened Mar 1993 | closed Apr 1993 | Structure | REAR LIFTGATE LATCH - led to recall 93V055000 There is no summary currently available |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 13V252000 | Structure | Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. | Normally free |
| 02V053000 | Power Train | ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE. | Normally free |
| 98V005000 | Service Brakes, Hydraulic | VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW... | Normally free |
| 93V210000 | Steering | THE MOLDED PLASTIC PIN WHICH CONNECTS THE UPPER STEERING COLUMN SHAFT AND THE LOWER COLUMN SHAFT MAY HAVE BEEN SHEARED PRIOR TO INSTALLATION OF THE STEERING COLUMN ASSEMBLY INTO THE VEHICLE. | Normally free |
| 93V055000 | Structure | GREASE APPLIED TO THE LIFTGATE LATCH RUBBER BUMPERS TO EASE COMPONENT ASSEMBLY CAUSED THE BUMPER TO SWELL, INTERFERING WITH THE MOVEMENT OF THE LIFTGATE LATCH PAWL. | Normally free |
| 93V051000 | Suspension | THE ECCENTRIC CAM ADJUSTER BOLTS IN BOTH FRONT LOWER SUSPENSION ARM-TO-FRONT AXLE BRACKET ATTACHMENTS MAY FAIL DUE TO ASSEMBLY MISALIGNMENT. | Normally free |
| 92V181000 | Service Brakes, Hydraulic | THE RETAINER CLIP WHICH SECURES THE MASTER CYLINDER INPUT ROD TO THE BRAKE PEDAL WAS NOT INSTALLED PROPERLY, AND COULD WORK LOOSE. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2013220 2013-06-26 | Structure | 167,318 | Chrysler Canada has determined that an opportunity to incrementally improve performance in certain types of low-speed impacts may exist in certain vehicles. |
| 2002067 2002-04-08 | Other | 100,000 | As a Customer Satisfaction Campaign DaimlerChrysler has initiated the following action: With certain Grand Cherokees, if a driver has not placed the shifter lever fully into the "park" position and leaves the vehicle running, the vehicle... |
| 1998012 1998-01-23 | Brakes | 76,440 | NOTE: VEHICLES ORIGINALLY RETAILED IN ONTARIO, QUEBEC AND THE MARITIME PROVINCES. THE COMPOSITE FRONT DISC BRAKE ROTORS ON THESE VEHICLES MAY FAIL DUE TO CORROSION. |
| 1996050 1996-03-19 | Emissions | 10,383 | NOTE: VEHICLES EQUIPPED WITH 2.5 LITRE ENGINE. THESE VEHICLES MAY NOT COMPLY WITH C.M.V.S.S. 1103 - EXHAUST EMISSIONS. THE MAT SURROUNDING THE CATALYST BISCUITS MAY ERODE DUE TO EXCESSIVE THERMAL EXPANSION OF THE CATALYST CAN. |
| 1994193 1994-12-06 | Emissions | 279 | NOTE: APPLIES TO VEHICLES WITH 5.2 LITRE ENGINE. THESE VEHICLES DO NOT COMPLY WITH C.M.V.S.S 1103 - EXHAUST EMISSIONS. VEHICLE EMISSION CONTROL INFORMATION LABEL SPECIFIES AN INCORRECT SPARK PLUG FOR THIS APPLICATION. |
Show 5 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 1994010 1994-01-17 | Steering | 8,097 | THE PLASTIC RETAINING PINS IN THE COLLAPSIBLE STEERING COLUMN SHAFT WERE SHEARED PRIOR TO INSTALLATION OF THE COLUMN INTO THE VEHICLE. |
| 1993062 1993-04-29 | Structure | 5,492 | THE LIFTGATE MAY BECOME DIFFICULT TO UNLATCH OR MAY NOT LATCH WHEN SHUT DUE TO AN INTERNAL RUBBER BUMPER INTERFERING WITH THE MOVEMENT OF THE LATCH PAWL. |
| 1993056 1993-04-28 | Other | 158 | THESE VEHICLES DO NOT COMPLY WITH C.M.V.S.S. 120 - TIRE SELECTION AND RIMS FOR VEHICLES OTHER THAN PASSENGER CARS. - INCORRECT CERTIFICATION LABEL. - CORRECTION: CORRECTED LABELS WILL BE PROVIDED TO OWNERS. |
| 1993041 1993-03-30 | Suspension | 2,073 | THESE VEHICLES MAY CONTAIN FRONT SUSPENSION CAM BOLTS WHICH MAY FAIL DUE TO ASSEMBLY MISALIGNMENT WHICH COUULD CAUSE THE BOLT TO BEND AND POSSIBLY CRACK DURING INSTALLATION. |
| 1993003 1993-01-14 | Brakes | 32 | THE RETAINER CLIP THAT SECURES THE MASTER CYLINDER INPUT ROD TO THE BRAKE PEDAL MAY NOT BE PROPERLY INSTALLED, POSSIBLY PREVENTING FULL CLIP ENGAGEMENT. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| 23-014-15 Apr 2015 | Equipment | Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability. | |
| 13-002-14 Dec 2014 | Trailer Hitches | Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign. | |
| 1300214 Dec 2014 | Trailer Hitches | Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign. | |
| 9002849 Sep 2014 | Equipment | Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. |
Show 49 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| N45062013 Jun 2013 | Structure | New Safety Recall Advanced Communication ? N45062013 During recent discussions, the National Highway Traffic Safety Administration (?NHTSA?) and Chrysler Group LLC (?Chrysler?) mutually identified an opportunity to incrementally improve the performance of 1993 through 1998 model... | |
| 1802002 Jun 2002 | Unknown Or Other | FLASH PROGRAMMING FAILURE RECOVERY. *SLC | |
| 0801001 May 2001 | Electrical System | SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT | |
| 2100601 Mar 2001 | Power Train | AUTOMATIC TRANSMISSION FLUID USAGE ATF+4. *TT *MJ | |
| 0800600REV Dec 2000 | Electrical System | SUBJECT REGARDING WIRE SPLICE REPAIRS. *SB | |
| 2300800B Nov 2000 | Seats | SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT | |
| 082700 Sep 2000 | Air Bags | SUBJECT REGARDING NON-DEPLOYED AIRBAG HANDLING PROCEDURES. *TT | |
| 230800 Mar 2000 | Seats | SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT | |
| 080600 Feb 2000 | Electrical System | THIS BULLETIN PROVIDES A REVISED WIRE SPLICE PROCEDURE AND RELATED PARTS. *TT | |
| 083799 Nov 1999 | Air Bags | DAIMLERCHRYSLER CORPORATION IS NOW OFFERINB AIRBAG ON / OFF SWITCHES FOR SELECTED VEHICLES. *TT | |
| 233599REVA Oct 1999 | Structure | SUBJECT ON THE CHILD SEAT TETHER ANCHORS. *MJS | |
| 233599 Sep 1999 | Seats | INFORMATION ON CHILD SEAT TETHER ANCHORS. *TT | |
| 021299 Aug 1999 | Suspension | THIS BULLETIN PERTAINS TO FRONT END ALIGNMENT - ADJUSTABLE / OFFSET BALL JOINTS. *TT | |
| 081798 Dec 1998 | Air Bags | SUBJECT REGARDING AIRBAG ON - OFF SWITCHES. *YC | |
| 210998 Oct 1998 | Power Train | A THUMPING OR CREAKING NOISE MAY BE HEARD COMING FROM THE TRANSMISSION TUNNEL AREA ON ACCELERATION OR WHILE DRIVING OVER BUMPY ROADS. *YC | |
| 081798 REV B Sep 1998 | Air Bags | SUBJECT REGARDING THE AIRBAG ON-OFF SWITCHES. *YC | |
| 081698 Apr 1998 | Equipment | INFORMATION ON INSTALLATION OF RADIO TRANSMITTING EQUIPMENT. *AK | |
| 240298 Mar 1998 | Equipment | SERVICE MANUAL PROCEDURES TO SERVICE THE HEATER A/C HOUSING. *YC | |
| 241797 Dec 1997 | Visibility | A REVISED COWL PLENUM SCREEN HAS BEEN RELEASED WHICH CONTAINS A FINE MESH SCREEN TO MINIMIZE DEBRIS FROM ENTERING THE HEATER A/C HOUSING. *YC | |
| 98733 Dec 1997 | Power Train | SUBJECT ON CUSTOMER SATISFACTION NOTIFICATION #733--BRAKE PEDAL SHIFT INTERLOCK. *YC | |
| 235397 Oct 1997 | Structure | CONCERNS WITH DOOR CHECK ROLLER REPAIR. *NLM | |
| 970919083297 Sep 1997 | Air Bags | AUTHORIZED AIRBAG DEACTIVATION FOR MEDICAL NECESSITY. *YC | |
| 0832097 Sep 1997 | Electrical System | INFORMATION REGARDING NHTSA AUTHORIZED AIRBAG DEACTIVATION FOR MEDICAL NECESSITY. *NLM | |
| 210297A Jul 1997 | Power Train | THIS BULLETIN INVOLVES TRANSFER CASE SHIFTER NOISE. *NLM | |
| 241197 Jul 1997 | Equipment | CONCERNS WITH A/C EVAPORATOR ODOR. *NLM | |
| 090697 Jun 1997 | Structure | 2100 RPM DRIVELINE VIBRATION. *TW | |
| 070397 May 1997 | Engine And Engine Cooling | VARIOUS CAR OWNER'S HAVE EXPRESSED INTEREST IN USING ENGINE COOLANTS MADE WITH PROPYLENE GLYCOL INSTEAD OF ETHYLENE GLYCOL. *YC | |
| 210797 Mar 1997 | Power Train | INFORMATION ON TRANSMISSION COOLER REVERSE FLUSHING WITH COOLER BYPASS KIT INSTALLED. *NLM | |
| 210297 Mar 1997 | Power Train | A THUMPING OR BUMPING NOISE MAY BE HEARD COMING FROM THE TRANSMISSION TUNNEL AREA ON ACCELERATION OR WHILE DRIVING OVER BUMPY ROADS. *YC | |
| 230397 Feb 1997 | Structure | DIFFICULT TO CLEAN LIGHT COLORED "CHALKY" RESIDUE FROM PLASTIC BODY COMPONENTS THAT ARE MOLDED IN BLACK. *TW | |
| 180895REVA Dec 1995 | Engine And Engine Cooling | BULLETIN SUPERSEDES TSB # 18-08-95, DATED FEB. 17, 1995. INTERMITTENT POOR PERFORMANCE, NO START, START AND DIE OUT OR VEHICLE WILL IDLE BUT NOT ACCELERATE AFTER THE VEHICLE HAS BEEN EXPLOSED TO TEMPS BELOW FREEZING. WATER MAY BE ACCUMULATING IN THE TAILPIPE AND FREEZING. | |
| 081695REVA Oct 1995 | Vehicle Speed Control | BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 08-16-95, DATED APR. 14, 1995. IF THE VEHICLE OPERATOR **REPEATEDLY** PRESSES AND RELEASES THE SET BUTTON WITH THEIR FOOT OFF OF THE ACCELERATOR (A 'LIFT FOOT SET' TO BEGIN SPEED CONTROL OPERATION), THE VEHICLE MAY ACCELERATE AND... | |
| CH240695A May 1995 | Equipment | UNKNOWN | |
| CH030295A May 1995 | Suspension | UNKNOWN | |
| CH240895 May 1995 | Equipment | UNKNOWN | |
| CH231595 Apr 1995 | Latches/Locks/Linkages | DOOR OPEN AND CLOSING EFFORTS. *TW | |
| CH210395 Apr 1995 | Power Train | RWD AUTOMATIC TRANSMISSION COLD TEMPERATURE COOLER BYPASS KIT. *TW | |
| CH231495 Apr 1995 | Unknown Or Other | ROOF RACK RATTLE OR STANCHION RELEASE BUTTON STICKING OR FALLING OUT. *TW | |
| 050195 Mar 1995 | Steering | DRIFT LEFT UNDER HARD BRAKING. *TW | |
| 030295 Mar 1995 | Suspension | SNAPPING OR POPPING NOISE IN REAR SUSPENSION. *TW | |
| 180895 Feb 1995 | Engine And Engine Cooling | INTERMITTENT POOR ENGINE PERFORMANCE IN BELOW FREEZING TEMPERATURE. *TW | |
| 230695 Feb 1995 | Structure | FRONT DOOR SAG. *TW | |
| RCL/349T Nov 1994 | Equipment | MANUFACTURER EMISSION RECALL 349T - VEHICLE EMISSION CONTROL INFORMATION LABELS ON THE LISTED VEHICLES IDENTIFY THE INCORRECT SPARK PLUG FOR THIS APPLICATION. U.S. | |
| 212194 Nov 1994 | Power Train | NEW FRONT OUTPUT SEAL AND OIL SLINGER FOR TRANSFER CASE. *TW | |
| 241794 Nov 1994 | Electrical System | PCM NOT PROPERLY DISENGAGING A/C CLUTCH VIA THE RELAY ALSO THE PCM MAY NOT ENERGIZE THE A/C CLUTCH RELAY. *TW | |
| 090994R Nov 1994 | Engine And Engine Cooling | OIL LEAK DIAGNOSIS OF THE REAR MAIN BEARING AREA. *TW | |
| 021894 Nov 1994 | Suspension | FRONT COIL SPRING SQUEAK. *TW | |
| RCL/350T Nov 1994 | Equipment | MANUFACTURER RECALL 350T - VEHICLE EMISSION CONTROL INFORMATION LABELS INSTALLED ON THE LISTED VEHICLES IDENTIFY THE INCORRECT SPARK PLUG FOR THIS APPLICATION. U.S. | |
| 240493 Feb 1993 | Equipment | AUTOMATIC TEMPERATURE CONTROL - TEMPERATURE AND BLOWER SPEED VARIATIONS. *TW |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Run the VIN against open recalls before you negotiate.This vehicle has 7 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Jeep Grand Cherokee →