Engine
2.5L 5-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 73 of 82 complaints with a usable failure date.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Fuel system
49 complaint records8 fire reports
"AFTER STOPPING COULD DETECT THE SMELL OF FUEL INSIDE OF VEHICLE, EVEN WITH THE A/C ON. CONSUMER THOUGHT IT WAS A FUEL LINE. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →
Engine & cooling
11 complaint records3 fire reports
"DURING VEHICLE OPERATION, A VIBRATION WAS EXPERIENCED COMING FROM THE FRONT END DUE TO BROKEN RIGHT SIDE MOTOR MOUNT BOLT. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Electrical system
8 complaint records2 fire reports
"STARTER RELAY WENT OUT, CAUSING THE VEHICLE TO NOT START AT ALL. DEALER HAS NOT SEEN VEHICLE. THIS HAS HAPPENED 3 TIMES. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| SQ99023 opened Oct 1999 | closed Apr 2000 | Vehicle Speed Control | FUEL LINE LEAK IN ENGINE COMPARTMENT There is no summary currently available |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 00V039000 | Fuel System, Gasoline | VEHICLE DESCRIPTION: MINI VANS. THE CONNECTING ENDS OF THE FUEL FEED AND RETURN HOSES IN THE ENGINE COMPARTMENT CAN "SETTLE" OVER TIME WHICH COULD CAUSE THE FASTENING CLAMPS TO LOSE THEIR TIGHT FIT AND PERMIT FUEL TO... | Normally free |
| 94V058000 | Steering | THESE STEERING WHEELS AND INCLUDE A UNIVERSAL JOINT WHICH IS ATTACHED TO STEERING SHAFTS AND SECURED BY LOCKING BOLTS. | Normally free |
| 93V138000 | Parking Brake | THE HANDLE OF THE EMERGENCY BRAKE CONTAINS A TORSION SPRING WHICH IS DESIGNED TO ENSURE THAT THE LOCKING MECHANISM REMAINS FIRMLY ENGAGED UPON APPLICATION OF THE EMERGENCY BRAKE. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2000101 2000-04-17 | Fuel System | 867 | On certain vehicles, the connecting ends of the fuel feed and return hoses in the engine compartment could "settle" over time which could cause fastening clamps to loosen and permit fuel to seep out at the hose connection. |
| 1994089 1994-05-10 | Brakes | 3,532 | THE EMERGENCY BRAKE HANDLE LOCKING MECHANISM TENSION SPRING MAY HAVE BEEN IMPROPERLY INSTALLED. AN IMPROPERLY INSTALLED SPRING POTENTIALLY LACKS SUFFICIENT TENSION AFTER THE EMERGENCY BRAKE IS APPLIED AND COULD CAUSE THE BRAKE TO RELEASE. |
| 1994088 1994-05-09 | Steering | 3,243 | THE STEERING SHAFT UNIVERSAL JOINT UPPER LOCKING BOLT MAY NOT HAVE BEEN SUFFICIENTLY TORQUED. AN UNDER TORQUED LOCKING BOLT COULD EVENTUALLY LOOSEN AND RENDER THE STEERING SYSTEM INOPERATIVE. |
| 1994046 1994-03-10 | Other | 2,671 | THESE VEHICLES DO NOT COMPLY WITH REGULATION 6 - STATEMENT OF COMPLIANCE. STATEMENT OF COMPLIANCE LABEL DISPLAYS INCORRECT GROSS VEHICLE WEIGHT RATING (GVWR) OF 5,357 KG INSTEAD OF A GVWR OF 2,430 KG. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SM 33-2019 Mar 2019 | Equipment | The part number listed in the document is to be returned if it meets the criteria provided. | |
| SM 44-2017 EN Jun 2017 | Equipment | This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward. | |
| VHW-17-11 Jun 2017 | Equipment | VAS 6154 Replacement Part Setup Guide | |
| 1-2017 Update Feb 2017 | Equipment | This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests. | |
| V691601 2010479 Oct 2016 | Equipment | Update model year applicability to include 2017. |
Show 5 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| Airbag Jan 2016 | Air Bags | Airbag Issues. | |
| Elsa 6-29-15 Jun 2015 | Equipment | This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions. | |
| Elsa 6-22-15 Jun 2015 | Equipment | This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and... | |
| 2015831 Aug 2008 | Engine And Engine Cooling | VOLKSWAGEN: EXHAUST HEAT SHIELD, REPLACEMENT GUIDELINES. HEAT SHIELDS ARE TO BE INSPECTED AFTER COMPLETION O ANY TYPE OF REPAIR TO THE UNDERBODY (EXHAUST SYSTEM TRANSMISSION, ETC.), AND IF DAMAGED, REPLACED. *PE | |
| 0101 Jun 2001 | Seats | SUBJECT REGARDING LATCH SYSTEM LOWER ANCHORS AND TETHERS FOR CHILDREN, INSTALLING / RETROFITTING. *TT |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Volkswagen Eurovan →