Engine
3.8L 6-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 115 of 154 complaints with a usable failure date.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Power train
35 complaint records1 crash report
"INNER CV JOINT HOUSING ON PASSENGER SIDE AXLE FAILS, RESULTING IN EXCESSIVE VIBRATION "SHIMMY" ONCE SPEED 30 MPH OR MORE. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Body & structure
26 complaint records2 crash reports
"THE HYDRAULIC CYLINDER BOLT WAS OFF AND THE CYLINDER BROKE THROUGH THE WINDOW. DEALER SAID IT NOT INCLUDED IN RECALL. *AK *ML..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse body & structure parts in the directory →
Brakes
25 complaint records2 crash reports
"ABD BRAKES FAILED, PEDAL WENT ALL THE WAY TO THE FLOOR AND VEHICLE EVENTUALLY STOPPED WITH EXCESSIVE PRESSURE TO BRAKE PEDAL. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| DP96014 opened Nov 1996 | OPEN | Air Bags | DEFECTIVE AIR BAG CRASH SENSOR CFAS SENT A FOLLOW-UP LETTER ON DECEMBER 12, 1996, TO CHANGE THE INTENT OF THE PETITION TO AIRBAG AGGRESSIVITY AND DEPLOYMENT VARIABILITY.NHTSA RECEIVED THE LETTER ON 12/12/96; ACCORDINGLY, THE PETITION DUE DAY WAS CHANGED TO APRIL 12, 1997.CFAS PETITIONED... |
| DP03002 opened May 2003 | closed Jul 2003 | Steering | STEERING COLUMN SEPARATION MR. LARRY A. SACKEY SUBMITTED A PETITION TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY LETTER DATED APRIL 18, 2003, REQUESTING THAT NHTSAFURTHER INVESTIGATE THE DEFECTIVE COLLAPSIBLE STEERING SHAFT SYSTEM ON 1987-1995 VEHICLES MANUFACTURED... |
| RQ00011 opened May 2000 | closed Apr 2002 | Steering | STEERING WHEEL SEPARATION - led to recall 96V229000 There is no summary currently available |
| EA98006 opened Feb 1998 | closed May 1999 | Air Bags | INADVERTENT AIR BAG DEPLOYMENTS - led to recall 99V113000 COMPLAINTS ALLEGE THAT THE FRONT AIR BAG (S) DEPLOYED INADVERTENTLY--IN MOST CASES WHILE STARTING THE VEHICLE. |
| PE97046 opened Oct 1997 | closed Feb 1998 | Air Bags | INADVERTENT AIR BAG DEPLOYMENTS COMPLAINTS ALLEGE THAT THE SUBJECT VEHICLES' AIR BAGS DEPLOYED INADVERTENTLY (IN MOST CASES WHEN STARTING THE VEHICLE). |
Show 1 more closed investigations
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE96008 opened Jan 1996 | closed Jun 1996 | Seat Belts | SAFETY BLT LATCH OPERATION There is no summary currently available |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 00V305000 | Steering | VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH 2-SPOKE LUXURY WHEELS MANUFACTURED JULY 1992 THROUGH JUNE 1993; OR EQUIPPED WITH 4-SPOKE SPORT WHEELS MANUFACTURED FROM JULY 1992 THROUGH SEPTEMBER 1993. | Normally free |
| 99V213000 | Structure | VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. | Normally free |
| 99V113000 | Air Bags | VEHICLE DESCRIPTION: MINI VANS. THE WIRING THAT INITIATES THE DRIVER AND/OR PASSENGER AIR BAG COULD ELECTRICALLY SHORT CIRCUIT TO GROUND. | Normally free |
| 93V215000 | Wheels | WHEELS WITH MISFORMED LUG NUT SEATS WERE INSTALLED ON THESE VEHICLES. THIS CAUSES REDUCED NUT TO WHEEL CONTACT AREA AND LIMITS THE WHEEL SELF-CENTERING CAPABILITY DURING INSTALLATION. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2000256 2000-10-27 | Steering | 72,232 | On certain vehicles, there is a potential on high metrage vehicles for the steering wheel armature stamping to crack and separate from the center hub attachment of the steering wheel. |
| 1999104 1999-05-27 | Seats And Restraints | 129,978 | On certain vehicles, an intermittent short circuit in the air bag initiator wire that occurs between 1.5 to 1.7 seconds after vehicle start-up (or "key on") may lead to an inadvertent air bag deployment. |
| 1997104 1997-05-28 | Structure | 246,405 | A combination of no bolt torque, high pressure in the strut and a severe duty cycle can create the potential for the liftgate strut attaching bolts to separate. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 23027 Aug 2016 | Electrical System | Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. | |
| 23137 Aug 2016 | Equipment | Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. | |
| 23104 Aug 2016 | Equipment | 05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. | |
| 20244 Aug 2016 | Equipment | CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. | |
| Volume 2, Issue Aug 2016 | Equipment | Warranty Operations Newsletter Updates from Warranty Operations |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 22892 Aug 2016 | Equipment | Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. | |
| 22867 Aug 2016 | Electrical System | Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. | |
| 22958 Aug 2016 | Electrical System | 1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. | |
| 20616 Aug 2016 | Electrical System | P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. | |
| Volume 2, Issue Jun 2016 | Equipment | Warranty Operations Newsletter Updates from Warranty Operations | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| 23-014-15 Apr 2015 | Equipment | Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability. | |
| 9002519 Mar 2013 | Structure | 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,... | |
| 1802002 Jun 2002 | Unknown Or Other | FLASH PROGRAMMING FAILURE RECOVERY. *SLC | |
| 0801001 May 2001 | Electrical System | SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT | |
| 0800600REV Dec 2000 | Electrical System | SUBJECT REGARDING WIRE SPLICE REPAIRS. *SB | |
| 2300800B Nov 2000 | Seats | SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT | |
| 082700 Sep 2000 | Air Bags | SUBJECT REGARDING NON-DEPLOYED AIRBAG HANDLING PROCEDURES. *TT | |
| 230800 Mar 2000 | Seats | SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT | |
| 080600 Feb 2000 | Electrical System | THIS BULLETIN PROVIDES A REVISED WIRE SPLICE PROCEDURE AND RELATED PARTS. *TT | |
| 083799 Nov 1999 | Air Bags | DAIMLERCHRYSLER CORPORATION IS NOW OFFERINB AIRBAG ON / OFF SWITCHES FOR SELECTED VEHICLES. *TT | |
| 233599REVA Oct 1999 | Structure | SUBJECT ON THE CHILD SEAT TETHER ANCHORS. *MJS | |
| 210599A Sep 1999 | Power Train | THIS BULLETIN ANNOUNCES THE AVAILABILITY AND INSTALLATION OF A RESUABLE AUTOMATIC TRANSMISSION OIL PAN GASKET. *TT | |
| 233599 Sep 1999 | Seats | INFORMATION ON CHILD SEAT TETHER ANCHORS. *TT | |
| 220399 Apr 1999 | Tires | SUBJECT PERTAINING TO SMOOTH ROAD HIGH-SPEED VIBRATION OR SHAKE CONDITION. *TT | |
| 210699 Apr 1999 | Vehicle Speed Control | CONDITIONS WITH INTERMITTENT LOSS OF SPEED CONTROL. *TT | |
| 210599 Mar 1999 | Power Train | SUBJECT REGARDING REUSABLE AUTOMATIC TRANSMISSION OIL PAN GASKET. *TT | |
| 081798 Dec 1998 | Air Bags | SUBJECT REGARDING AIRBAG ON - OFF SWITCHES. *YC | |
| 070698 Nov 1998 | Engine And Engine Cooling | SOME SUBJECT VEHICLES MAY EXPERIENCE A LOOSENING OR LOSS OF THE NUT RETAINING THE ENGINE COOLING MODULE FAN CAUSING A VIBRATION INITIALLY. IF NOT ADDRESSED IMMEDIATELY, FAN BLADE WILL NOT TURN AND ENGINE COULD OVERHEAT. *AK | |
| 081798 REV B Sep 1998 | Air Bags | SUBJECT REGARDING THE AIRBAG ON-OFF SWITCHES. *YC | |
| 9837 Aug 1998 | Air Bags | SUBJECT REGARDING A 30 DAY AIRBAG WIRING DIAGNOSTIC SURVEY. *AK | |
| 9837 Jun 1998 | Air Bags | INFORMATION ON 30 DAY AIRBAG WIRING DIAGNOSTIC SURVEY. *YC | |
| 210798 Apr 1998 | Power Train | SUBJECT ON DELAYED TRANSAXLE ENGAGEMENT. *AK | |
| 081698 Apr 1998 | Equipment | INFORMATION ON INSTALLATION OF RADIO TRANSMITTING EQUIPMENT. *AK | |
| 970919083297 Sep 1997 | Air Bags | AUTHORIZED AIRBAG DEACTIVATION FOR MEDICAL NECESSITY. *YC | |
| 0832097 Sep 1997 | Electrical System | INFORMATION REGARDING NHTSA AUTHORIZED AIRBAG DEACTIVATION FOR MEDICAL NECESSITY. *NLM | |
| 241197 Jul 1997 | Equipment | CONCERNS WITH A/C EVAPORATOR ODOR. *NLM | |
| 220197 Jun 1997 | Tires | INFORMATION ON TIRE AND WHEEL RUNOUT. *NLM | |
| 210997 May 1997 | Power Train | INFORMATION ON 41TE/42LE SERVICE INFORMATION. *NLM | |
| 070397 May 1997 | Engine And Engine Cooling | VARIOUS CAR OWNER'S HAVE EXPRESSED INTEREST IN USING ENGINE COOLANTS MADE WITH PROPYLENE GLYCOL INSTEAD OF ETHYLENE GLYCOL. *YC | |
| 970314210597 Mar 1997 | Power Train | CONDITION WITH TRANAXLE SHUDDER DURING A 3RD GEAR TO 3RD GEAR PARTIAL EMCC ( ELECTRONICALLY MODULATED CONVERTER CLUTCH) ENGAGEMENT, 3RD GEAR PARTIAL EMCC TO 4TH GEAR PARTIAL EMCC ENGAGEMENT, OR 4TH GEAR TO 4TH GEAR EMCC ENGAGEMENT. *YC | |
| 210597 Mar 1997 | Power Train | CONCERNS WITH 41TE/42LE TRANSAXLE SHUDDER DURING AN EMCC (ELECTRONICALLY MODULATED CONVERTER CLUTCH) SHIFT. *NLM | |
| 230397 Feb 1997 | Structure | DIFFICULT TO CLEAN LIGHT COLORED "CHALKY" RESIDUE FROM PLASTIC BODY COMPONENTS THAT ARE MOLDED IN BLACK. *TW | |
| 180597 Feb 1997 | Engine And Engine Cooling | VEHICLES WITH 3.0L ENGINES - INTAKE VALVE DEPOSITS - DRIVEWAY DIE OUT, ROUGH IDLE, LACK OF POWER, SAGS OR HESITATION. *TW | |
| 180197 Jan 1997 | Engine And Engine Cooling | ERRONEOUS MIL ILLUMINATION WITH HEX CODE $2E-EGR SYSTEM FAILURE. *JD | |
| 081695REVA Oct 1995 | Vehicle Speed Control | BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 08-16-95, DATED APR. 14, 1995. IF THE VEHICLE OPERATOR **REPEATEDLY** PRESSES AND RELEASES THE SET BUTTON WITH THEIR FOOT OFF OF THE ACCELERATOR (A 'LIFT FOOT SET' TO BEGIN SPEED CONTROL OPERATION), THE VEHICLE MAY ACCELERATE AND... | |
| CH210695 Jun 1995 | Power Train | UNKNOWN | |
| CH240695A May 1995 | Equipment | UNKNOWN | |
| CH240895 May 1995 | Equipment | UNKNOWN | |
| CH081695 Apr 1995 | Vehicle Speed Control | CRUISE CONTROL OVERSHOOT/UNDERSHOOT DURING INITIAL SET SPEED SELECTION. *TW | |
| 180795A Mar 1995 | Power Train | HARSH TRANSAXLE SHIFTS. *T2W | |
| 110295 Mar 1995 | Engine And Engine Cooling | EXHAUST NOISE WHEN ACCELERATING OR WHEN VEHICLE IS UNDER MODERATE LOAD. *TW | |
| 180795 Feb 1995 | Power Train | HARSH TRANSAXLE SHIFTS. *TW | |
| 210195 Feb 1995 | Power Train | DELAYED TRANSAXLE ENGAGEMENT. *TW | |
| 070294A Dec 1994 | Engine And Engine Cooling | SERPENTINE BELT COMES OFF PULLEYS. *TW | |
| 182394 Dec 1994 | Engine And Engine Cooling | SAG OR HESITATION ON COLD START UP. *TW | |
| 182294 Dec 1994 | Vehicle Speed Control | HIGHER THAN NORMAL ACCELERATOR PEDAL EFFORT AT COLD START UP. *TW | |
| 052294 Dec 1994 | Service Brakes | ANTILOCK BRAKE SYSTEM WARNING LIGHT ILLUMINATED DUE TO WHEEL SPEED SENSOR CONNECTOR. *TW | |
| 240594A Dec 1994 | Visibility | LOW HEATER PERFORMANCE. *TW | |
| 080794B Dec 1994 | Power Train | HARSH SHIFTING AT LOW SPEED AND OR DIGITAL SPEEDOMETER FLUCTUATES. *TW |
Showing 60 of 65 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Run the VIN against open recalls before you negotiate.This vehicle has 4 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Chrysler Town And Country →