Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Brakes
Power train
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| DP03006 opened Sep 2003 | closed Apr 2004 | Seats | SEAT BACK FAILURE ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS... |
| DP03002 opened May 2003 | closed Jul 2003 | Steering | STEERING COLUMN SEPARATION MR. LARRY A. SACKEY SUBMITTED A PETITION TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY LETTER DATED APRIL 18, 2003, REQUESTING THAT NHTSAFURTHER INVESTIGATE THE DEFECTIVE COLLAPSIBLE STEERING SHAFT SYSTEM ON 1987-1995 VEHICLES MANUFACTURED... |
| PE00048 opened Dec 2000 | closed Mar 2001 | Vehicle Speed Control | LOSS OF THROTTLE CONTROL - led to recall 01V037000 ALLEGED THAT THE THROTTLE CABLE CAN FRAY OR SEVER DURING NORMAL USE RESULTING IN THE THROTTLE NOT RETURNING TO IDLE OR AN INABILITY TO ACCELERATE. |
| PE99026 opened Apr 1999 | closed Aug 1999 | Suspension | FRONT SUSPENSION SPRING/SHOCK ABSORBER - led to recall 99V214000 ALLEGE FAILURE OF THE COIL SPRING/SHOCK ABSORBER BRACKET AT ITS ATTACHMENT TO THE VEHICLE FRAME MAY ALLOW COLLAPSE OF THE FRONT SUSPENSION, AND POTENTIALLY AFFECT STEERING OR BRAKING SYSTEM PERFORMANCE |
| EA98010 opened May 1998 | closed Dec 1999 | Exterior Lighting | HEADLIGHT CIRCUIT - led to recall 99V024000 THE HEADLAMP SWITCH IN THE SUBJECT VEHICLES CAN OVER-HEAT AND FAIL RESULTING IN LOSS OF HEAD LAMPS AND POSSIBLY OTHER LIGHTS.DAIMLERCHRYSLER CONDUCTED A SERIES OF TESTS AND DETERMINED THAT THE 3500 SERIES IS PRONE TO GENERATING HEAD LAMP SWITCH TEMPERATURES... |
Show 3 more closed investigations
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE98002 opened Jan 1998 | closed May 1998 | Exterior Lighting | HEADLIGHT CIRCUIT FAILURE There is no summary currently available |
| PE96044 opened Jun 1996 | closed Nov 1996 | Vehicle Speed Control | ALLEGED FUEL TANK LEAKAGE IN 1994, CHRYSLER INTRODUCTED A PLASTIC FUEL TANK, THAT WAS SHAPED DIFFERENTLY FROM THE METAL TANK IT REPLACED.DUE TO THE DIFFERENT SHAPE OF THE NEW TANK,GLAVAL HAD SOME PROBLEMS WITH SCREWS, THAT IT INSTALLS, RUPTURING THE FUEL TANK.THIS PROBLEM WAS... |
| PE94072 opened Oct 1994 | closed Mar 1995 | Power Train | TRANS HOSE SEPARATION There is no summary currently available |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2001052 2001-03-08 | Engine | 18,025 | On certain diesel pickup trucks, the throttle cable can unravel (fray) or break, which could result in loss of throttle control and loss of power. |
| 2001055 2001-03-08 | Structure | 73,167 | On certain pickup trucks located in Ontario, Quebec and the Maritime provinces, corrosion of the hood secondary latch return spring may cause the hood secondary latch to become inoperative, possibly allowing the hood to open unexpectedly... |
| 2000144 2000-06-30 | Electrical | 54,601 | Certain pickup trucks were built with an ignition switch and wiring that may overheat under certain operating conditions. |
| 1999158 1999-08-27 | Suspension | 8,630 | On certain pickup trucks equipped with a diesel or V-10 engine, the front suspension spring/shock towers may crack and eventually separate from the vehicle frame. |
| 1999132 1999-06-28 | Structure | 687 | On certain 4 x 4 pickups equipped with an 8.0 litre V10 engine, Under certain heavy duty applications, such as driving up a steep grade in four wheel drive with a full load, the local exhaust temperature proximate to the hydraulic clutch... |
Show 15 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 1999027 1999-02-23 | Electrical | 6,176 | On certain Ram 3500 vehicles, the headlamp switches used in this truck series operate under a high current load which results in switch internal temperatures above the 100 degree centigrade limit for the internal lubing grease. |
| 1998123 1998-06-17 | Emissions | 46,147 | Certain vehicles may not comply with CMVSS 1105 - evaporative emissions. The evaporative canister may allow migration of its contents (charcoal) through the purge system and into the engine. |
| 1997206 1997-11-20 | Fuel System | 34,694 | On certain vehicles, the fuel tank mounted rollover valve may allow liquid fuel to leak onto the ground under certain conditions. In the presence of an ignition source, a fire could occur. |
| 1997178 1997-10-16 | Emissions | 4 | Certain vehicles do not comply with CMVSS 1103 - exhaust emissions. The elbow containing the crankcase ventilation orifice was installed on the wrong valve cover resulting in improper metering of crankcase gases being returned to the... |
| 1997096 1997-05-07 | Powertrain | 50,846 | On certain vehicles, the transmission fluid temperature could exceed the melting point of the connector which retains the fluid line to the transmission. |
| 1996187 1996-11-20 | Steering | 36,575 | On certain vehicles, the plastic pins and metal clip that retain the steering column lower shaft could break, causing the lower shaft to separate from the upper shaft. |
| 1995108 1995-06-19 | Steering | 25,215 | On certain vehicles, the operator's key ring keys may bind on the steering wheel back cover while turning and hamper steering wheel return. This could adversely affect steering control and result in a possible crash. |
| 1995063 1995-04-07 | Structure | 15,564 | On certain vehicles, the secondary hood latch rod may bind on the guide bracket and prevent secondary latch engagement. If this condition occurs simultaneously with a not engaged primary latch, the hood may not be properly restrained. |
| 1995009 1995-01-31 | Seats And Restraints | 15,666 | Certain vehicles do not comply with CMVSS 208 - Seatbelt installations. Under severe collision conditions, the passenger side seat belt may may release as the result of shattering and displacement of the latch plate cinch bar. |
| 1994156 1994-10-26 | Suspension | 295 | On certain Ram 3500 vehicles, the front suspension track bar bracket attachment may have inadequate fatigue strength which may result in long range durability failure if the truck is operated at or near its maximum gross vehicle weight. |
| 1994133 1994-08-24 | Steering | 25,212 | On certain vehicles, the extra keys operator's key ring may become temporarily lodged in the airbag screw access holes on the steering wheel back cover, hampering steering wheel return. |
| 1994119 1994-07-26 | Fuel System | 145 | THESE VEHICLES DO NOT COMPLY WITH C.M.V.S.S. 301 - FUEL SYSTEM INTEGRITY. A ROUTINE REAR IMPACT COMPLIANCE TEST RESULTED IN FUEL LEAKAGE DURING ROLLOVER STAGE IN EXCESS OF THAT ALLOWED BY THE STANDARD. |
| 1994104 1994-06-03 | Suspension | 44 | On certain vehicles, the front suspension track bar may have inadequate fatigue strength and may eventually fail. This could result in front axle vibration and the potential for directional control difficulty. |
| 1994009 1994-01-17 | Seats And Restraints | 2,881 | THESE VEHICLES DO NOT COMPLY WITH C.M.V.S.S. 207 - ANCHORAGE OF SEATS. SEAT BACK LATCH LEVER COULD BIND DUE TO DISTORTION OF THE RIVET FOR THE LATCH LEVER PIVOT. CORRECTION: SEAT BACK LATCH ASSEMBLY WILL BE REPLACED WITH A REVISED ASSEMBLY. |
| 1993149 1993-11-05 | Suspension | 959 | ON RAM 4X4 VEHICLES, THE FRONT SUSPENSION TRACK BAR ATTACHMENT TO THE AXLE MAY BECOME LOOSE. LOSS OF THE ATTACHMENT MAY RESULT IN FRONT AXLE VIBRATION WITH THE POSSIBILITY OF REDUCED STEERING CONTROL. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| DOR-S3Q5A-11 Jun 2018 | Power Train | This SKU is an Automatic Transmission Oil Cooler Line. The Customer communication requested return of unsold inventory to inspect for improperly crimped hose fittings. Improperly crimped hose fittings could cause a potential fluid leak at the crimp. | |
| DOR-F7R3P-11 Jun 2018 | Suspension | This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| 9002849 Sep 2014 | Structure | Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. | |
| 9002688 Feb 2013 | Electrical System | 68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is... |
Show 1 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 0200101 Jan 2001 | Suspension | SOME CUSTOMERS MAY EXPERIENCE A SITUATION IN WHICH THE REAR OF THE VEHICLE SITS TOO HIGH TO ATTACH THEIR FIFTH WHEEL OR GOOSE NECK TRAILER TO THE TRAILER HITCH TURNABLE. *JB |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Dodge Ram 2500 →