Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Suspension
Brakes
Speed control
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA02025 opened Sep 2002 | closed Jun 2004 | Engine And Engine Cooling | SPEED CONTROL DEACTIVATION SWITCH FIRES BASED ON THE LOW RATE OF FIRE INCIDENTS (2.5 INCIDENTS PER 100,000 VEHICLES SOLD) WHERE FAILURE OF THE SCDS IS INVOLVED AND THE AGE OF THE VEHICLES ? 7 TO 11 YEARS ? |
| DP02007 opened Aug 2002 | closed Dec 2002 | Vehicle Speed Control | FUEL-FED FIRES THE FARS DATA SHOWS THAT THE RISK OF FIRE FROM IMPACT IN ALL DIRECTIONS IN THE SUBJECT VEHICLES IS THE SAME AS ALL OTHER SEDANS.THE SUBJECT VEHICLES ARE NOT OVER REPRESENTED WITH RESPECT TO THE RISK OF FIRE IN REAL-WORLD HIGH-ENERGY CRASHES.A FURTHER... |
| SQ01014 opened Nov 2001 | closed Oct 2002 | Fuel System, Gasoline | POST REAR END COLLISION FIRES - led to recall 02I003000 There is no summary currently available |
| RQ01002 opened Sep 2001 | closed Sep 2002 | Engine And Engine Cooling | ENGINE COMPARTMENT FIRES - led to recall 99V124000 |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 08V051000 | Vehicle Speed Control | FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS,... | Normally free |
| 07V336000 | Vehicle Speed Control | ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN. | Normally free |
| 98V322000 | Suspension | VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE... | Normally free |
| 97V024000 | Latches/Locks/Linkages | VEHICLE DESCRIPTION: POLICE AND TAXI VEHICLES. THE HOOD LATCH STRIKER CAN WEAR OR BECOME DETACHED FROM THE HOOD. | Normally free |
| 95V194000 | Suspension | THE BOLTS THAT ATTACH THE FRONT UPPER CONTROL ARMS TO THE FRAME MOUNTING BRACKETS CAN LOOSEN AND FRACTURE AT ONE OF THE BOLT HOLES CAUSING SUBSTANTIAL NEGATIVE CAMBER AND STEERING PULL TO THE AFFECTED SIDE. | Normally free |
| 94V152000 | Service Brakes, Hydraulic | THE NUTS AND BOLTS THAT ATTACH THE REAR BRAKE ADAPTOR TO THE AXLE HOUSING FLANGE CAN LOOSEN AND EVENTUALLY SEPARATE. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2008038 2008-02-06 | Electrical | 8,869 | On certain vehicles, a wiring harness that is not compatible with the vehicle circuit polarity may have been inadvertently installed during servicing for recall 2005028 or 2007258. |
| 2007258 2007-08-07 | Electrical | 165,447 | On certain vehicles, the speed control deactivation switch may overheat, smoke, or burn, potentially resulting in an underhood fire. The failure mode appears to be different than that of Recall 2005028 (05S28). |
| 1998251 1998-12-22 | Suspension | 4,856 | Note: 1996-99 crown victoria police, fleet and ngv and lincoln town car limousine equipped with a lower control arm ball joint containing a one piece bearing and 1990-96 crown victoria police, fleet and ngv and lincoln town car limousine... |
| 1997069 1997-04-01 | Structure | 5,986 | NOTE: POLICE AND TAXI VEHICLES ONLY. THE HOOD LATCH STRIKER MAY EITHER WEAR OR BECOME DETACHED FROM THE HOOD. |
| 1995203 1995-11-16 | Suspension | 1,689 | NOTE: POLICE PACKAGE VEHICLES ONLY. THE BOLTS THAT ATTACH THE FRONT UPPER CONTROL ARMS TO THE FRAME MOUNTING BRACKETS MAY LOOSEN WHEN SUBJECTED TO EXTREME OPERATING CONDITIONS. |
Show 1 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 1994135 1994-08-23 | Brakes | 8,849 | NOTE: INCLUDES CROWN VICTORIA WITH POLICE PACKAGE AND TOWN CAR WITH LIMOUSINE PREP PACKAGE. THE REAR BRAKE BACKING PLATE ADAPTER FASTENERS MAY COME LOOSE AND SEPARATE. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| CSP 08B04 May 2008 | Fuel System | FORD/LINCOLN MERCURY: CERTAIN 1992-2001 MODEL YEAR CROWN VICTORIA, GRAND MARQUIS, AND TOWN CAR VEHICLES REGISTERED IN THE STATES OF WISCONSIN AND CONNECTICUT UPGRADE MODIFICATIONS FOR HIGH SPEED REAR IMPACTS. *PE | |
| 02B02 Nov 2003 | Equipment | INSTALLATION OF OPTIONAL POLICE INTERCEPTOR PACKAGE UPGRADE KIT. *TT UPDATE PART 2. EXPIRATION DATE REMOVED. *TT | |
| 03181 Sep 2003 | Electrical System | REMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT | |
| 03261 Jan 2003 | Power Train | NEW SERVICE PART - NUMBER 5 NEEDLE BEARING AND RACE KIT - 4R70W TRANSMISSION - SERVICE TIP. *TT | |
| 02208 Oct 2002 | Equipment | CLIMATE CONTROL A/C SERVICE TECH TIPS. *EH |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 02176 Sep 2002 | Exterior Lighting | LAMP-BRAKE-INVADVERTENT DISABLING OF BRAKE SHIFT INTERLOCK. *MJ | |
| 02107 May 2002 | Visibility | TRANSFER SERVICE TIPS FOR THE FRONT WIPER MOTOR MOUNT BRACKET AND DEPRESSED PARK OUTPUT ARM. *TT | |
| 0214 Jan 2002 | Engine And Engine Cooling | SOME ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN-VEHILE HAVE BEEN FOUND TO LEAK COOLANT AND/OR OIL FROM THE CYLINDER HEAD GASKET AREA. *TT | |
| 012114 Oct 2001 | Fuel System | PARTS AND PROCEDURE TO REDUCE THE POTENTIAL OF FUEL TANK PUNCTURES DURING RARE AND EXTREMELY HIGH-SPEED REAR IMPACTS. *TT | |
| 01194 Oct 2001 | Electrical System | THIS ARITLCE IS TO PROVIDE INFORMATION ON REPLACEMENT OF OLD STYLE HOOD LAMP SWITCH TO THE RVISED MECHANICAL HOOD LAMP SWITCH. *TT | |
| 01181 Sep 2001 | Power Train | BRAKE SHIFT INTERLOCK.*JB | |
| 01156 Aug 2001 | Visibility | SOME VEHICLES MAY EXHIBIT HEATER CORE LEAKS. *SLC | |
| 01157 Aug 2001 | Unknown Or Other | INFORMATION REGARDING TRANSMISSION FLUID USAGE CHARTS. *SLC | |
| 011201 Jun 2001 | Visibility | THIS INFORMATION IS A SUPPLEMENT TO THE WIPER SYSTEM SERVICE INFORMATION PROVIDED IN THE WORKSHOP MANUALS. THIS SERVICE INFORMATION IS INTENDED AS AN AID TO ASSIST IN DIAGNOSIS AND REPAIR OF ERRATIC WIPER SYSTEM CONDITIONS. *TT | |
| 14862 Apr 2001 | Fuel System | INFORMATION ON REPLACING FUEL TANK STRAP BOLTS. *TT | |
| 0147 Mar 2001 | Engine And Engine Cooling | SUBJECT REGARDING ENGINE OIL RECOMMENDATIONS FOR USE IN 2001 VEHICLES - SAE 5W-20 MOTOR OIL. *TT | |
| 002310 Nov 2000 | Power Train | SUBJECT REGARDING CONTAMINATION FROM PRIOR TRANSMISSION CONCERNS OR EXCESS WEAR MAY BE TRAPPED IN THE TRANSMISSION FLUID COOLING SYSTEM. *TT | |
| 00213 Oct 2000 | Equipment | SUBJECT REGARDING CLIMATE CONTROL - EATC - BLOWER MOTOR CONTROL SERVICE TIPS. *JB | |
| 0015 Jan 2000 | Power Train | INFORMATION REGARDING THE NEW TRANSMISSION COOLER FLUSHER- SERVICE TIP. *MJS | |
| 99222 Oct 1999 | Electrical System | SUBJECT ON A WIRE HARNESS TERMINAL REPAIR KIT AVAILABLE FOR REPAIRING ELECTRICAL WIRING HARNESSES. *TT | |
| 99194 Sep 1999 | Service Brakes | INFORMATION FOR SERVICING AND DIAGNOSING BRAKE VIBRATION, BRAKE INSPECTION, AND BRAKE FRICTION MATERIAL REPLACEMENT. *TT | |
| 99196 Sep 1999 | Equipment | INFORMATION ON IDENTIFYING NON-APPROVED / ALTERNATE REFRIGERANTS WHICH COULD CAUSE SAFETY, AND PERFORMANCE CONCERNS IF INSTALLED IN FORD A/C SYSTEMS. *TT | |
| 99152 Jul 1999 | Power Train | INFORMATION ON THE NEW FLUSH AND FILL TOOL AVAILABLE THROUGH ROTUNDA. *TT | |
| 99139 Jun 1999 | Exterior Lighting | CONDITIONS WITH THE BRAKE LAMPS INADVERTENTLY DISABLING THE BRAKE SHIFT INTERLOCK. *TT | |
| 99129 Jun 1999 | Equipment | EXPERIENCING A WHINE / BUZZ TYPE NOISE IN THE SPEAKERS OF THE ENTERTAINMENT RADIO OR TWO-WAY RADIO ON VEHICLES WITH AN IN-TANK ELECTRIC FUEL PUMP. *TT | |
| 99910 May 1999 | Service Brakes | ADDRESSING CONCERNS WITH THE BRAKE LAMP INADVERTENTLY DISABLING THE BRAKE SHIFT INTERLOCK ON POLICE VEHICLES. *TT | |
| 99816 May 1999 | Engine And Engine Cooling | FORD MOTOR COMPANY NOW RECOMMENDS SAE 5W-30 VISCOSITY GRADE FOR SERVICING ANY FORD GASOLINE-POWERED VEHICLE REGARDLESS OF MODEL YEAR. *TT | |
| 98245 Dec 1998 | Seats | CONCERNS REGARDING THE FRONT SEAT FEELING LOOSE ON SOME VEHICLE. *YC | |
| 98246 Dec 1998 | Electrical System | FORD MOTOR COMPANY HAS RELEASED A NEW ELECTRICAL GREASE ( F8AZ - 19G208-AA ) TO REDUCE THE POSSIBILITY OF MOISTURE CORROSION AT THE TERMINALS. *YC | |
| 982310 Nov 1998 | Engine And Engine Cooling | MASS AIR FLOW (MAF)- SENSOR CONTAMINATION- SERVICE TIP. *AK | |
| 12178 Nov 1998 | Power Train | INFORMATION REGARDING TSB 98-5A-12 (TRANSAXLE/TRANSMISSION/TRANSFER CASE-VEHICLES TOWED BEHIND RECREATIONAL VEHICLES-RECOMMENDED GUIDELINES) DOES NOT LIST TOWING INFORMATION FOR CERTAIN MODEL VEHICLES. *MJS | |
| 982010 Oct 1998 | Engine And Engine Cooling | EXPERIENCING A " BUZZING " OR " RATTLING " NOISE FROM THE EXHAUST SYSTEM. *YC | |
| 9887 Apr 1998 | Power Train | EXPERIENCING A TORQUE CONVERTER CLUTCH SHUDDER OR VIBRATION. *YC | |
| 9888 Apr 1998 | Power Train | INFORMATION ON A NEW TRANSMISSION FLUID USAGE CHART. *YC | |
| 9852 Apr 1998 | Tires | INFORMATION ON TIRE COMPANY TELEPHONE NUMBERS FOR CUSTOMER ASSISTANCE. *YC | |
| 9873 Apr 1998 | Equipment | EXPERIENCING A WHINING / BUZZING NOISE IN THE SPEAKERS OF THE ENTERTAINMENT RADIO OR TWO-WAY RADIO. *TT | |
| 9874 Apr 1998 | Engine And Engine Cooling | A NEW SILICONE GASKET AND SEALANT. *YC | |
| 9864 Mar 1998 | Engine And Engine Cooling | INFORMATION ON A BUZZING OR RATTLE NOISE FROM THE EXHAUST SYSTEM. *TT | |
| 985A5 Mar 1998 | Service Brakes | HUB-MOUNT BRAKE ROTOR MACHINING EQUIPMENT FROM ROTUNDA IS NOW APPROVED FOR WARRANTY AND SERVICE USE. *YC | |
| 985A11 Mar 1998 | Service Brakes | SERVICE TIP INFORMATION REGARDING ELIMINATION OF SANDING ROTORS AND DRUMS. *YC | |
| 985A13 Mar 1998 | Service Brakes | THE USE OF PETROLEUM-BASED GREASE AS A LUBRICANT IN SERVICING DISC BRAKES IS NO LONGER ACCEPTABLE. *YC | |
| 985A6 Mar 1998 | Service Brakes | SOME VEHICLES MAY CYCLE WHEN BRAKES ARE APPLIED ON ROUGH ROADS OR ON AN INCLINE WHILE MAKING A SHARP TURN. *YC | |
| 9845 Mar 1998 | Service Brakes | AVAILABILITY OF HUB-MOUNT BRAKE ROTOR MACHINING EQUIPMENT. *YC | |
| 98410 Mar 1998 | Power Train | VEHICLES MAY EXPERIENCE TORQUE CONVERTER CLUTCH SHUDDER OR VIBRATION. *YC | |
| 983115 Feb 1998 | Power Train | CONCERNS WITH VEHICLES EXHIBITING A TORQUE CONVERTER SHUDDER. *TT | |
| 9836 Feb 1998 | Power Train | INFORMATION CONCERNING VIBRATION-SHUDDER UNDER LIGHT TO MODERATE ACCELERATION ABOVE 56 KM/H (35MPH) IN 3RD OR 4RD GEAR- VEHICLES EQUIPPED WITH AODE OR 4R70W TRANSMISSION. | |
| 9814 Jan 1998 | Service Brakes | SUBJECT REGARDING THE AVAILABILITY OF HUB-MOUNT BRAKE ROTOR MACHINING EQUIPMENT. *TT | |
| 9768 Mar 1997 | Unknown Or Other | FUEL ECONOMY- CUSTOMER EXPECTATIONS VERSUS VEHICLE USAGE. *JD | |
| 9751 Mar 1997 | Seats | INTERIOR- LEATHER SEAT CLEANING PROCEDURE- SERVICE TIP. *JD | |
| 97511 Mar 1997 | Power Train | FLUID- TRANSMISSION FLUID USAGE CHARTS. *JD | |
| 962612 Dec 1996 | Power Train | TRANSAXLE - TORQUE CONVERTER REPLACEMENT GUIDELINES AND TORQUE CONVERTER/TRANSAXLE COOLING SYSTEM CLEANING PROCEDURES - SERVICE TIP. *TW | |
| 96259 Dec 1996 | Engine And Engine Cooling | MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION - DIAGNOSTIC - TROUBLE CODE (DTC) 332 STORED IN MEMORY - WATER PRESENT IN PRESSURE FEEDBACK EGR (PFE) SENSOR. *TW | |
| 962511 Dec 1996 | Electrical System | POWERTRAIN CONTROL MODULE -REPROGRAM POWERTRAIN CONTROL MODULE (PCM) - SERVICE PROCEDURES - SERVICE TIP. *TW | |
| 962517 Dec 1996 | Power Train | TRANSMISSION - AODE - 4R70W - SHUDDER OR VIBRATION UNDER LIGHT TO MODERATE ACCELERATION ABOVE 56 KM/H (35 MPH) WHILE IN 3RD OR 4TH GEAR. *TW | |
| 96246 Nov 1996 | Electrical System | WIRING - ELECTRICAL DIODE IDENTIFICATION AND SERVICE REPLACEMENTS. *TW | |
| 96249 Nov 1996 | Power Train | TORQUE CONVERTER - LEAK TEST PROCEDURE - SERVICE TIP. *TW | |
| BC0311961101 Nov 1996 | Power Train | OWNER NOTIFICATION 96B97 OIL COOLER LINE REPLACEMENT CLARIFICATION. *TW | |
| BC0678961025 Oct 1996 | Power Train | INFORMATION ON AODE/4R7W TRANSMISSION MAIN CONTROL & CASE REPLACEMENT. *TT | |
| 96221 Oct 1996 | Visibility | WINDSHIELD AND INTERIOR GLASS - FOG/FILM. *TW | |
| 96222 Oct 1996 | Service Brakes | BRAKES - ELIMINATION OF SANDING ROTORS AND DRUMS - SERVICE TIP. *TW |
Showing 60 of 80 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Test the throttle response and the cruise control on an open road.A surge, a hang in engine speed after lifting off, or cruise that will not set or cancel cleanly are the speed-control complaints on this vehicle.
- Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Ford Crown Victoria →