Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Brakes
Suspension
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA03012 opened Jul 2003 | closed Apr 2005 | Service Brakes, Hydraulic | REAR BRAKE LINE FAILURE - led to recall 05V086000 IN A LETTER DATED FEBRUARY 25, 2005, FORD MOTOR COMPANY (FORD) NOTIFIED ODI THAT IT WOULD BE CONDUCTING A CUSTOMER SATISFACTION PROGRAM (FORD NO. |
| RQ03004 opened Mar 2003 | closed Jul 2003 | Service Brakes, Hydraulic | REAR BRAKE LINE FAILURE ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE... |
| RQ03002 opened Jan 2003 | closed Jun 2003 | Suspension | BALL JOINT SEPARATION SEE ATTACHED REPORT. |
| EA02025 opened Sep 2002 | closed Jun 2004 | Engine And Engine Cooling | SPEED CONTROL DEACTIVATION SWITCH FIRES BASED ON THE LOW RATE OF FIRE INCIDENTS (2.5 INCIDENTS PER 100,000 VEHICLES SOLD) WHERE FAILURE OF THE SCDS IS INVOLVED AND THE AGE OF THE VEHICLES ? 7 TO 11 YEARS ? |
| DP02007 opened Aug 2002 | closed Dec 2002 | Vehicle Speed Control | FUEL-FED FIRES THE FARS DATA SHOWS THAT THE RISK OF FIRE FROM IMPACT IN ALL DIRECTIONS IN THE SUBJECT VEHICLES IS THE SAME AS ALL OTHER SEDANS.THE SUBJECT VEHICLES ARE NOT OVER REPRESENTED WITH RESPECT TO THE RISK OF FIRE IN REAL-WORLD HIGH-ENERGY CRASHES.A FURTHER... |
Show 1 more closed investigations
| Investigation | Status | Component | Subject |
|---|---|---|---|
| SQ01014 opened Nov 2001 | closed Oct 2002 | Fuel System, Gasoline | POST REAR END COLLISION FIRES - led to recall 02I003000 There is no summary currently available |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 07V336000 | Vehicle Speed Control | ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN. | Normally free |
| 01V318000 | Air Bags | EQUIPMENT DESCRIPTION: PASSENGER VEHICLES THAT HAVE HAD THE DRIVER'S AIR BAG MODULE REPLACED AFTER APRIL 5, 2000. | Normally free |
| 98V322000 | Suspension | VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE... | Normally free |
| 96V135000 | Steering | THE PITMAN ARMS WERE NOT FULLY LUBRICATED AT THE ASSEMBLY PLANT. THE "BALL JOINT" AT THE OUTER END OF THE PITMAN ARM CAN BECOME CONTAMINATED AND CORRODE. | Normally free |
| 95V133000 | Service Brakes, Hydraulic | IMPROPER INSTALLATION OF THE REAR BRAKE LINE AT THE POINT AT WHICH THE EXTENDED BRAKE LINE FIRST BENDS AND EXTENDS OVER THE LEFT REAR WHEEL AREA OF THE FRAME. | Normally free |
| 95V063000 | Fuel System, Gasoline | THE SEAL MATERIAL BETWEEN THE FUEL FILLER PIPE AND FUEL TANK MAY NOT HAVE BEEN FULLY CURED DURING THE MOLDING PROCESS WHICH COULD ALLOW FOR FUEL LEAKAGE. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2008038 2008-02-06 | Electrical | 8,869 | On certain vehicles, a wiring harness that is not compatible with the vehicle circuit polarity may have been inadvertently installed during servicing for recall 2005028 or 2007258. |
| 2007258 2007-08-07 | Electrical | 165,447 | On certain vehicles, the speed control deactivation switch may overheat, smoke, or burn, potentially resulting in an underhood fire. The failure mode appears to be different than that of Recall 2005028 (05S28). |
| 1998251 1998-12-22 | Suspension | 4,856 | Note: 1996-99 crown victoria police, fleet and ngv and lincoln town car limousine equipped with a lower control arm ball joint containing a one piece bearing and 1990-96 crown victoria police, fleet and ngv and lincoln town car limousine... |
| 1996121 1996-08-02 | Steering | 2,786 | NOTE: CROWN VICTORIA POLICE INTERCEPTORS AND UNITS FOR COMMERCIAL APPLICATIONS. TOWN CARS WITH LIMOUSINE BUILDER PACKAGE OR TRAILER TOW PACKAGE. THE PITMAN ARMS ON THESE VEHICLES WERE NOT FULLY LUBRICATED DURING VEHICLE ASSEMBLY. |
| 1995066 1995-04-07 | Fuel System | 3,952 | THE FUEL TANK MAY LEAK AT THE SEAL BETWEEN THE FUEL FILLER PIPE AND THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE COULD POTENTIALLY RESULT IN A FIRE. |
Show 1 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 1995032 1995-02-21 | Seats And Restraints | 398 | THE PASSENGER SIDE SUPPLEMENTAL RESTRAINT SYSTEM (AIR BAG) MAY HAVE A CRACKED INFLATOR BODY. IF THE VEHICLE IS INVOLVED IN A DEPLOYMENT LEVEL CRASH, THE PASSENGER SIDE AIR BAG MAY NOT INFLATE PROPERLY WHICH COULD RESULT IN REDUCED OCCUPANT... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| CSP 08B04 May 2008 | Fuel System | FORD/LINCOLN MERCURY: CERTAIN 1992-2001 MODEL YEAR CROWN VICTORIA, GRAND MARQUIS, AND TOWN CAR VEHICLES REGISTERED IN THE STATES OF WISCONSIN AND CONNECTICUT UPGRADE MODIFICATIONS FOR HIGH SPEED REAR IMPACTS. *PE | |
| 0531 May 2007 | Structure | CUSTOMER SATISFACTION PROGRAM 05B31 - INFORMATION ONLY. A POSSIBILITY THAT DURING A HIGH SPEED / HIGH ENERGY REAR COLLISION, CERTAIN COMPONENTS HAVE AN INCREASED RISK OF PUNCTURING THE FUEL TANK ON VEHICLES WITH LIMO PREP PACKAGE LIMO PACKAGE UPGRADE KIT OFFERING. | |
| 03181 Sep 2003 | Electrical System | REMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT | |
| 03148 Jul 2003 | Power Train | NEW TRANSMISSION COOLER FLUSHER - SERVICE TIPS. 2003 ESCORT AND SUPER DUTY F SERIES INCLUDED. *TT | |
| 03261 Jan 2003 | Power Train | NEW SERVICE PART - NUMBER 5 NEEDLE BEARING AND RACE KIT - 4R70W TRANSMISSION - SERVICE TIP. *TT |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 02208 Oct 2002 | Equipment | CLIMATE CONTROL A/C SERVICE TECH TIPS. *EH | |
| 02107 May 2002 | Visibility | TRANSFER SERVICE TIPS FOR THE FRONT WIPER MOTOR MOUNT BRACKET AND DEPRESSED PARK OUTPUT ARM. *TT | |
| 0214 Jan 2002 | Engine And Engine Cooling | SOME ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN-VEHILE HAVE BEEN FOUND TO LEAK COOLANT AND/OR OIL FROM THE CYLINDER HEAD GASKET AREA. *TT | |
| 01246 Dec 2001 | Engine And Engine Cooling | ENGINE OIL SYSTEM PRIMING PROCEDURES, SERVICE TIPS FOR REPORTS OF PREMATURE ENGINE FAILURE. *TT | |
| 012114 Oct 2001 | Fuel System | PARTS AND PROCEDURE TO REDUCE THE POTENTIAL OF FUEL TANK PUNCTURES DURING RARE AND EXTREMELY HIGH-SPEED REAR IMPACTS. *TT | |
| 01181 Sep 2001 | Power Train | BRAKE SHIFT INTERLOCK.*JB | |
| 01156 Aug 2001 | Visibility | SOME VEHICLES MAY EXHIBIT HEATER CORE LEAKS. *SLC | |
| 01157 Aug 2001 | Unknown Or Other | INFORMATION REGARDING TRANSMISSION FLUID USAGE CHARTS. *SLC | |
| 14862 Apr 2001 | Fuel System | INFORMATION ON REPLACING FUEL TANK STRAP BOLTS. *TT | |
| 0147 Mar 2001 | Engine And Engine Cooling | SUBJECT REGARDING ENGINE OIL RECOMMENDATIONS FOR USE IN 2001 VEHICLES - SAE 5W-20 MOTOR OIL. *TT | |
| 002310 Nov 2000 | Power Train | SUBJECT REGARDING CONTAMINATION FROM PRIOR TRANSMISSION CONCERNS OR EXCESS WEAR MAY BE TRAPPED IN THE TRANSMISSION FLUID COOLING SYSTEM. *TT | |
| 00213 Oct 2000 | Equipment | SUBJECT REGARDING CLIMATE CONTROL - EATC - BLOWER MOTOR CONTROL SERVICE TIPS. *JB | |
| 14370 Sep 2000 | Unknown Or Other | INFORMATION ON PROGRAMMING REMOTES AFTER DRIVER DOOR MODULE REPLACEMENT. *JB | |
| 8136 Feb 2000 | Visibility | SUBJECT PERTAINING TO HEATED BACKGLASS REPAIR PROCESSES. *TT | |
| 13868 Feb 2000 | Visibility | INFORMATION REGARDING HEATED BACKGLASS REPAIR PROCESSES. *TT | |
| 0015 Jan 2000 | Power Train | INFORMATION REGARDING THE NEW TRANSMISSION COOLER FLUSHER- SERVICE TIP. *MJS | |
| 99222 Oct 1999 | Electrical System | SUBJECT ON A WIRE HARNESS TERMINAL REPAIR KIT AVAILABLE FOR REPAIRING ELECTRICAL WIRING HARNESSES. *TT | |
| 7312 Oct 1999 | Visibility | SOME VEHICLES EQUIPPED WITH FACTORY INSTALLED MOONROOF MAY EXHIBIT A BOOMING OR BUFFETING NOISE WHILE TRAVELING AT SPEEDS GREATER THAN 40 MPH WHEN THE MOONROOF IS OPEN. *TT | |
| 13400 Oct 1999 | Visibility | SOME CARS EQUIPPED WITH FACTORY INSTALLED MOONROOF MAY EXHIBIT A BOOMING OR BUFFETING NOISE WHILE TRAVELING AT SPEEDS GREATER THAN 40 MPH WHEN THE MOONROOF IS OPEN. *TT | |
| 99194 Sep 1999 | Service Brakes | INFORMATION FOR SERVICING AND DIAGNOSING BRAKE VIBRATION, BRAKE INSPECTION, AND BRAKE FRICTION MATERIAL REPLACEMENT. *TT | |
| 99195 Sep 1999 | Equipment | SERVICE INFORMATION FOR MUSTY AND MILDEW TYPE ODORS COMING FROM THE AIR CONDITIONING / HEATING SYSTEM. *TT | |
| 99196 Sep 1999 | Equipment | INFORMATION ON IDENTIFYING NON-APPROVED / ALTERNATE REFRIGERANTS WHICH COULD CAUSE SAFETY, AND PERFORMANCE CONCERNS IF INSTALLED IN FORD A/C SYSTEMS. *TT | |
| 99152 Jul 1999 | Power Train | INFORMATION ON THE NEW FLUSH AND FILL TOOL AVAILABLE THROUGH ROTUNDA. *TT | |
| 99139 Jun 1999 | Exterior Lighting | CONDITIONS WITH THE BRAKE LAMPS INADVERTENTLY DISABLING THE BRAKE SHIFT INTERLOCK. *TT | |
| 99129 Jun 1999 | Equipment | EXPERIENCING A WHINE / BUZZ TYPE NOISE IN THE SPEAKERS OF THE ENTERTAINMENT RADIO OR TWO-WAY RADIO ON VEHICLES WITH AN IN-TANK ELECTRIC FUEL PUMP. *TT | |
| 99111 Jun 1999 | Unknown Or Other | INFORMATION DESIGNED TO AID IN THE DIAGNOSIS, TESTING AND REPAIR OF NOISE, VIBRATION AND HARSHNESS (NVH) CONCERNS. *TT | |
| 9996 May 1999 | Power Train | EXPERIENCING A DELAYED OR NO 2-3 UPSHIFT, PRIMARILY WHEN THE TRANSMISSION IS COLD ON VEHICLES WITH FORD QALITY REMANUFACTURED (FQR) 4R70W TRANSMISSION EXCHANGE UNITS WITH JULIAN BUILD BETWEEN 062-97 AND 040-99. *TT | |
| 99816 May 1999 | Engine And Engine Cooling | FORD MOTOR COMPANY NOW RECOMMENDS SAE 5W-30 VISCOSITY GRADE FOR SERVICING ANY FORD GASOLINE-POWERED VEHICLE REGARDLESS OF MODEL YEAR. *TT | |
| 99-8-15 May 1999 | Structure | SUBJECT REGARDING DOOR TRIM PANEL REPLACEMENT - SERVICE TIP. *TT | |
| 9943 Mar 1999 | Power Train | INFORMATION REGARDING REPROGRAMMING POWERTRAIN CONTROL MODULES (PCMS). *TT | |
| 982310 Nov 1998 | Engine And Engine Cooling | MASS AIR FLOW (MAF)- SENSOR CONTAMINATION- SERVICE TIP. *AK | |
| 985090 Nov 1998 | Engine And Engine Cooling | SOME VEHICLES MAY EXHIBIT A CUSTOMER CONCERN OF LOUD PING / CRACKLE FROM EXHAUST SYSTEM DURING COOL DOWN. *TT | |
| 12178 Nov 1998 | Power Train | INFORMATION REGARDING TSB 98-5A-12 (TRANSAXLE/TRANSMISSION/TRANSFER CASE-VEHICLES TOWED BEHIND RECREATIONAL VEHICLES-RECOMMENDED GUIDELINES) DOES NOT LIST TOWING INFORMATION FOR CERTAIN MODEL VEHICLES. *MJS | |
| 982010 Oct 1998 | Engine And Engine Cooling | EXPERIENCING A " BUZZING " OR " RATTLING " NOISE FROM THE EXHAUST SYSTEM. *YC | |
| 98-4739 Sep 1998 | Steering | INTERMITTENT/FALSE ANTI-THEFT ACTIVATION. *AK | |
| 98-4804 Sep 1998 | Interior Lighting | SOME 1995-1999 CROWN VICTORIA/GRAND MARQUIS/ CONTINENTAL, 1995-1997TOWN CAR AND 1997-1998 MARK VIII EQIPPED WITH REMOTE KEYLESS ENTRY, MAY EXHIBIT CONCERNS WITH INTERIOR LIGHTS TURNING ON AND THEN OFF WHILE PARKED. *AK | |
| 98B19S1 Aug 1998 | Service Brakes | OWNER NOTIFICATION PROGRAM 98B19-S1 - BRAKE LINE WEAR ON CERTAIN VEHICLES. CORRECTION TO ORIGINAL TECHNICAL INSTRUCTIONS REGARDING DIAMETER OF REPLACEMENT BRAKE LINES. YD | |
| 4715 Aug 1998 | Engine And Engine Cooling | SOME VEHICLES MAY EXHIBIT A CUSTOMER CONCERN OF LOUD PING / CRACKLE FROM THE EXHAUST SYSTEM DURING COOL DOWN. *TT | |
| 9887 Apr 1998 | Power Train | EXPERIENCING A TORQUE CONVERTER CLUTCH SHUDDER OR VIBRATION. *YC | |
| 9888 Apr 1998 | Power Train | INFORMATION ON A NEW TRANSMISSION FLUID USAGE CHART. *YC | |
| 9852 Apr 1998 | Tires | INFORMATION ON TIRE COMPANY TELEPHONE NUMBERS FOR CUSTOMER ASSISTANCE. *YC | |
| 9873 Apr 1998 | Equipment | EXPERIENCING A WHINING / BUZZING NOISE IN THE SPEAKERS OF THE ENTERTAINMENT RADIO OR TWO-WAY RADIO. *TT | |
| 9874 Apr 1998 | Engine And Engine Cooling | A NEW SILICONE GASKET AND SEALANT. *YC | |
| 982676 Apr 1998 | Engine And Engine Cooling | SOME VEHICLES MAY EXHIBIT A CUSTOMER CONCERN OF LOUD PING / CRACKLE FROM EXHAUST SYSTEM DURING COOL DOWN. *YC | |
| 9864 Mar 1998 | Engine And Engine Cooling | INFORMATION ON A BUZZING OR RATTLE NOISE FROM THE EXHAUST SYSTEM. *TT | |
| 985A2 Mar 1998 | Service Brakes | A SQUEALING AND / OR MOANING NOISE MAY BE HEARD FROM THE REAR BRAKES DURING LIGHT TO MEDIUM BRAKE APPLICATIONS. *TT | |
| 985A3 Mar 1998 | Service Brakes | THE ANTI-LOCK BRAKE SYSTEM ( ABS ) MAY ACTIVATE UNDER FALSE ABS CONDITIONS. *YC | |
| 985A5 Mar 1998 | Service Brakes | HUB-MOUNT BRAKE ROTOR MACHINING EQUIPMENT FROM ROTUNDA IS NOW APPROVED FOR WARRANTY AND SERVICE USE. *YC | |
| 985A11 Mar 1998 | Service Brakes | SERVICE TIP INFORMATION REGARDING ELIMINATION OF SANDING ROTORS AND DRUMS. *YC | |
| 985A13 Mar 1998 | Service Brakes | THE USE OF PETROLEUM-BASED GREASE AS A LUBRICANT IN SERVICING DISC BRAKES IS NO LONGER ACCEPTABLE. *YC | |
| 985A6 Mar 1998 | Service Brakes | SOME VEHICLES MAY CYCLE WHEN BRAKES ARE APPLIED ON ROUGH ROADS OR ON AN INCLINE WHILE MAKING A SHARP TURN. *YC | |
| 9845 Mar 1998 | Service Brakes | AVAILABILITY OF HUB-MOUNT BRAKE ROTOR MACHINING EQUIPMENT. *YC | |
| 9847 Mar 1998 | Unknown Or Other | SUBJECT REGARDING REVISED REMOTE KEYLESS ENTRY (RKE) SYSTEM. *TT | |
| 98410 Mar 1998 | Power Train | VEHICLES MAY EXPERIENCE TORQUE CONVERTER CLUTCH SHUDDER OR VIBRATION. *YC | |
| 9836 Feb 1998 | Power Train | INFORMATION CONCERNING VIBRATION-SHUDDER UNDER LIGHT TO MODERATE ACCELERATION ABOVE 56 KM/H (35MPH) IN 3RD OR 4RD GEAR- VEHICLES EQUIPPED WITH AODE OR 4R70W TRANSMISSION. |
Showing 60 of 107 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Lincoln Town Car →