Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Glass & wipers
Engine & cooling
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA00028 opened Dec 2000 | closed Jan 2002 | Vehicle Speed Control | FUEL TANK PUNCTURE - led to recall 02V026000 |
| PE00033 opened Aug 2000 | closed Dec 2000 | Vehicle Speed Control | FUEL TANK PUNCTURE THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 95V178000 | Engine And Engine Cooling | IMPROPER MATERIAL WAS USED IN MANUFACTURING THE RADIATOR FAN MOTOR SHAFT CAUSING THE SHAFT TO WEAR AND BECOME NOISY. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2002239 2002-12-13 | Seats And Restraints | 3,900 | On certain vehicles equipped with seat heating units, the front seat back heaters may supply concentrated heat in a localized area of the seat back or produce excessive heat that could not be reduced by operating the seat heater controls... |
| 1995221 1995-12-11 | Engine | 19,932 | NOTE: INCLUDES PASSAT, GOLF AND JETTA TURBO DIESEL. ON 1993-94 MODELS, THE RADIATOR FAN MOTOR SHAFT COULD SEIZE AND RENDER THE FAN MOTOR INOPERATIVE. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SM 33-2019 Mar 2019 | Equipment | The part number listed in the document is to be returned if it meets the criteria provided. | |
| SM 44-2017 EN Jun 2017 | Equipment | This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward. | |
| VHW-17-11 Jun 2017 | Equipment | VAS 6154 Replacement Part Setup Guide | |
| 1-2017 Update Feb 2017 | Equipment | This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests. | |
| V691601 2010479 Oct 2016 | Equipment | Update model year applicability to include 2017. |
Show 23 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| Airbag Jan 2016 | Air Bags | Airbag Issues. | |
| Elsa 6-29-15 Jun 2015 | Equipment | This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions. | |
| Elsa 6-22-15 Jun 2015 | Equipment | This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and... | |
| TT 64-14-02 May 2015 | Electrical System | Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. | |
| TT230628 Sep 2014 | Fuel System | For long crank/ difficulty starting with the engine hot: Before replacing any components for this complaint, drain the fuel from the vehicle and replace with known good diesel fuel from a reputable source. If the complaint still exists, check fuel pressure and injector timing. | |
| 561 065 760 A as Aug 2014 | Electrical System | Assembly Instructions: Installation of original remote start feature accessory, Volkswagen Passat. | |
| V001404 2010380 Apr 2014 | Equipment | Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions. | |
| TB001404 Apr 2014 | Equipment | Squeaks, Rattles, Noise, Repair Materials | |
| TB001403 Jan 2014 | Fuel System | Fuel Additive to Help Prevent Sporadic Misfire Faults | |
| TT 64-14-02 Jan 2014 | Visibility | Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. This document informs of how to diagnose the issue and tips on servicing the issue | |
| TT641402 Jan 2014 | Electrical System | To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. | |
| PDI - PASSAT TEC Jul 2013 | Equipment | Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased | |
| PDI - PASSAT TEC Jun 2013 | Equipment | Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased | |
| 2015831 Aug 2008 | Engine And Engine Cooling | VOLKSWAGEN: EXHAUST HEAT SHIELD, REPLACEMENT GUIDELINES. HEAT SHIELDS ARE TO BE INSPECTED AFTER COMPLETION O ANY TYPE OF REPAIR TO THE UNDERBODY (EXHAUST SYSTEM TRANSMISSION, ETC.), AND IF DAMAGED, REPLACED. *PE | |
| 0101 Jun 2001 | Seats | SUBJECT REGARDING LATCH SYSTEM LOWER ANCHORS AND TETHERS FOR CHILDREN, INSTALLING / RETROFITTING. *TT | |
| 9806 Aug 1998 | Power Train | SUBJECT ON AUTOMATIC TRANSMISSION FLUID ( ATF ), CHECKING 01 TRANSMISSION. *YC | |
| 9804 Jun 1998 | Unknown Or Other | SUBJECT ON MAINTENANCE INTERVALS. *YC | |
| 9811 Aug 1997 | Electrical System | SUBJECT ON ADDITIONAL OBD II DIAGNOSTIC TROUBLE CODES ( DTCS ). *YC | |
| 15 9701 Jun 1997 | Engine And Engine Cooling | TOOTHED BELT RUNS TOWARDS OUTSIDE, WEARS OUT/ JUMPS OFF, AND CRACKS. *AK | |
| 9704169710F Apr 1997 | Power Train | SUBJECT ON THE AUTOMATIC TRANSMISSION CONTROL MODULE CAN ADDITIONALLY RECOGNIZE TWO DIAGNOSTIC TROUBLE CODES (DTC) NOT CURRENTLY SHOWN IN THE REPAIR MANUAL. *YC | |
| 9704109707D Apr 1997 | Engine And Engine Cooling | CONDITIONS WITH ENGINE INTERMITTENTLY WILL NOT START. *YC | |
| VW90/9501 Feb 1995 | Electrical System | REVISED INSTRUMENT CLUSTER DUE TO LOSS OF MEMORY IN THE MULTI FUNCTION INDICATOR (MFI). *TW | |
| VW87/9501 Feb 1995 | Equipment | R-134A EXPANSION VALVE NOISY. *TW |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Run the wipers and washers, and test every window.Slow or stuck regulators, streaking wipers, and windshield cracks are this vehicle's visibility complaints.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 1 recall campaign on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Volkswagen Passat →