Federal complaints
135
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 100 of 135 complaints with a usable failure date.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Steering
58 complaint records
"STEERING HAS A LOT OF PLAY, AND IS VERY LOOSE. *AK DEALER FOUND PROBLEM TO BE WITH THE TIEROD ENDS, BOTH INNER. *SLC..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →
Fuel system
24 complaint records3 fire reports
"WHEN CONSUMER TURNS THE AIR CONDITIONER ON THERE ARE GASOLINE FUMES COMING FROM OF THE VENTS. SHE HAS CONTACTED THE DEALERSHIP.*AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →
Brakes
16 complaint records1 fire report3 crash reports
"ABS BRAKES FAILED WHILE GOING 35 MPH, ATTEMPTING TO COME TO COMPLETE STOP THERE WAS NO PRESSURE ON PEDAL, RESULTING IN AN ACCIDENT. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| DP04007 opened Oct 2004 | closed Oct 2004 | Structure | FUEL RAIL, BRAKE FLUID, CHASSIS ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL... |
| EA03011 opened Jul 2003 | closed Jan 2004 | Power Train | AUTO TRANS IGNITION-PARK INTERLOCK - led to recall 04V021000 THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL... |
| EA99031 opened Oct 1999 | closed Sep 2001 | Steering | STEERING SYSTEM RACK AND PINION There is no summary currently available |
| PE99044 opened Jun 1999 | closed Oct 1999 | Steering | STEERING SYSTEM RACK AND PINION SINCE OPENING THE PRELIMINARY EVALUATION (PE), ODI HAS RECEIVED 6 ADDITIONAL COMPLAINTS.DURING THE PE IT WAS DETERMINED MULTIPLE FAILURE MODES ARE INVOLVED IN THIS MATTER.THE WARRANTY CLAIM RATE IS HIGH FOR A STEERING SYSTEM CONCERN.THE ISSUES REPORTED... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 04V021000 | Power Train | ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. | Normally free |
| 98V184000 | Fuel System, Gasoline | VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT WITH 3.5L ENGINES. THE FUEL INJECTION DELIVERY SYSTEM CAN LEAK FUEL FROM SOME OF THE SEALING O-RINGS OR FROM HAIR LINE CRACKS IN THE THERMOSET FUEL INJECTION RAIL. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2004003 2004-01-08 | Other | 277,416 | On certain vehicles equipped with an automatic transmission and a floor-mounted shifter, the ignition-park interlock may become defeated and allow the shifter to be moved out of the Park position with the key removed. |
| 1998167 1998-08-26 | Fuel System | 58,470 | NOTE: VEHICLES EQUIPPED WITH 3.5 LITRE ENGINE. THE FUEL INJECTION DELIVERY SYSTEM MAY LEAK FUEL FROM SOME OF THE SEALING "O-RINGS" OR FROM HAIRLINE CRACKS IN THE THERMOPLASTIC FUEL INJECTION RAIL. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100619 Nov 2019 | Equipment | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 0807317 Aug 2017 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 23027 Aug 2016 | Electrical System | Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. | |
| 23137 Aug 2016 | Equipment | Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. | |
| 23104 Aug 2016 | Equipment | 05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. | |
| 20244 Aug 2016 | Equipment | CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. | |
| Volume 2, Issue Aug 2016 | Equipment | Warranty Operations Newsletter Updates from Warranty Operations | |
| 22892 Aug 2016 | Equipment | Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. | |
| 22867 Aug 2016 | Electrical System | Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. | |
| 22958 Aug 2016 | Electrical System | 1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. | |
| 20616 Aug 2016 | Electrical System | P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. | |
| Volume 2, Issue Jun 2016 | Equipment | Warranty Operations Newsletter Updates from Warranty Operations | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| 23-014-15 Apr 2015 | Equipment | Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability. | |
| 9002519 Mar 2013 | Structure | 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,... | |
| 1802002 Jun 2002 | Unknown Or Other | FLASH PROGRAMMING FAILURE RECOVERY. *SLC | |
| 0700202 Feb 2002 | Engine And Engine Cooling | SUBJECT REGARDING LOW OR NO CABIN HEAD, ENGINE COOLING SYSTEM SYSTEM FILL PROCEDURE. *TT | |
| 0801001 May 2001 | Electrical System | SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT | |
| 1801201 May 2001 | Equipment | SUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT | |
| 1900101 Mar 2001 | Steering | SOME OWNERS MAY EXPERIENCE LOOSE FEEL OR CLUNK IN THE STEERING WHEEL AS THE WHEEL IS MOVED FROM SIDE TO SIDE. *TT | |
| 2100601 Mar 2001 | Power Train | AUTOMATIC TRANSMISSION FLUID USAGE ATF+4. *TT *MJ | |
| 0800600REV Dec 2000 | Electrical System | SUBJECT REGARDING WIRE SPLICE REPAIRS. *SB | |
| 2304600 Dec 2000 | Seats | ON SOME VEHICLES THE FRONT SEAT CUSHION PAN CRACKED OR THE MOUNTING WELD NUTS BROKE LOOSE. *JB | |
| 2300800B Nov 2000 | Seats | SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT | |
| 2303900 Oct 2000 | Visibility | INFORMATION ON DOOR GLASS LIFT PLATE SERVICE. *TT | |
| 1900300B Oct 2000 | Steering | SOME VEHICLES MAY EXPERIENCE LOOSE FEEL OR CLUNK IN THE STEERING WHEEL AS THE WHEEL IS MOVED FROM SIDE TO SIDE. *TT | |
| 082700 Sep 2000 | Air Bags | SUBJECT REGARDING NON-DEPLOYED AIRBAG HANDLING PROCEDURES. *TT | |
| 0042 Sep 2000 | Steering | ADVANCE SERVICE INFORMATION FOR LOOSE STEERING. *TT | |
| 190300A Sep 2000 | Steering | EXPERIENCING LOOSE FEEL OR CLUNK IN THE STEERING WHEEL AS THE WHEEL IS MOVED FROM SIDE TO SIDE. *TT | |
| 070200 Jun 2000 | Engine And Engine Cooling | SOME VEHICLES MAY EXHIBIT ENGINE OVERHEATING AND / OR COOLANT BOTTLE FAILURES AFTER SERVICE HAS BEEN PERFORMED ON THE ENGINE COOLING SYSTEM. *TT | |
| 190300 Jun 2000 | Steering | A CONDITION MAY EXIST WHERE A LOOSE FEEL OR CLUNK IN THE STEERING WHEEL AS THE WHEEL IS MOVED FROM SIDE TO SIDE. *TT | |
| 230800 Mar 2000 | Seats | SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT | |
| 080600 Feb 2000 | Electrical System | THIS BULLETIN PROVIDES A REVISED WIRE SPLICE PROCEDURE AND RELATED PARTS. *TT | |
| 0006 Feb 2000 | Equipment | INFORMATION REGARDING EXTENDED WARRANTY FOR REFRIGERANT LEAKS IN THE A/C EVAPORATOR COIL ON SUBJECT VEHICLES. *TT | |
| 230200 Feb 2000 | Latches/Locks/Linkages | DAIMLERCHRYSLER CORPORATION IS NOW OFFERING INTERNAL EMERGENCY TRUNK RELEASES FOR SELECTION VEHICLES. *TT | |
| 021699 Dec 1999 | Suspension | SOME VEHICLES MAY EXHIBIT A CONSTANT LEAD OR PULL ON A FLAT NON-CROWNED ROAD. *TT | |
| 190899 Dec 1999 | Steering | INFORMATION WHEN SERVICING THE INNER TIE ROD END TO STEERING GEAR ATTACHMENTS. *TT | |
| 083799 Nov 1999 | Air Bags | DAIMLERCHRYSLER CORPORATION IS NOW OFFERINB AIRBAG ON / OFF SWITCHES FOR SELECTED VEHICLES. *TT | |
| 233599REVA Oct 1999 | Structure | SUBJECT ON THE CHILD SEAT TETHER ANCHORS. *MJS | |
| 210599A Sep 1999 | Power Train | THIS BULLETIN ANNOUNCES THE AVAILABILITY AND INSTALLATION OF A RESUABLE AUTOMATIC TRANSMISSION OIL PAN GASKET. *TT | |
| 233599 Sep 1999 | Seats | INFORMATION ON CHILD SEAT TETHER ANCHORS. *TT | |
| 211099 Jun 1999 | Power Train | SUBJECT REGARDING AUXILIARY DIFFERENTIAL VENT. *TT | |
| 081399 May 1999 | Engine And Engine Cooling | SOME VEHICLES MAY EXHIBIT MALFUNCTION INDICATOR LAMP ILLUMINATION WITH HEX CODE $3E OR $42, POSSIBLE SAGS / HESITATION OR ROUGH IDLE. *TT | |
| 210699 Apr 1999 | Vehicle Speed Control | CONDITIONS WITH INTERMITTENT LOSS OF SPEED CONTROL. *TT | |
| 210499 Feb 1999 | Power Train | SERVICE AND PARTS INFORMATION ON 1999 RUNNING CHANGES TO TRANSMISSION RANGE SENSOR (TRS) *TT | |
| 081798 Dec 1998 | Air Bags | SUBJECT REGARDING AIRBAG ON - OFF SWITCHES. *YC | |
| 976498 Dec 1998 | Unknown Or Other | CONDITION WITH ROLLING CODE GARAGE DOOR OPENER. *YC | |
| 250298 Oct 1998 | Engine And Engine Cooling | SUBJECT REGARDING I/M ( INSPECTION MAINTENANCE ) TESTING - OBD II "CARB" READINESS MONITOR INFORMATION. *YC | |
| 190798 Oct 1998 | Steering | INFORMATION ON STEERING GEAR MOUNTING BUSHING SERVICE. *AK | |
| 183298 Sep 1998 | Structure | SUBJECT ON FLASH PROGRAMMING FAILURE RECOVERY. *YC | |
| 081798 REV B Sep 1998 | Air Bags | SUBJECT REGARDING THE AIRBAG ON-OFF SWITCHES. *YC | |
| 232898 Jul 1998 | Structure | WATER AND / OR DUST COLLECTION IN THE SPARE TIRE WELL OR AT THE TRUNK FLOOR TO QUARTER PANEL SEAM. *YC | |
| 980327181598 Jun 1998 | Structure | A LIGHT SURGE MAY BE EXPERIENCED BETWEEN 42 AND 50 MILES PER HOUR AFTER/DURING ELECTRONICALLY MODULATED CLUTCH CONTROL (EMCC) OPERATION. *YC | |
| 020398 May 1998 | Suspension | VEHICLE LEADS OR PULLS ON FLAT NON-CROWNED ROAD. *YC | |
| 210798 Apr 1998 | Power Train | SUBJECT ON DELAYED TRANSAXLE ENGAGEMENT. *AK |
Showing 60 of 87 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Chrysler LHS →