Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Brakes
Power train
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| DP03006 opened Sep 2003 | closed Apr 2004 | Seats | SEAT BACK FAILURE ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS... |
| PE00048 opened Dec 2000 | closed Mar 2001 | Vehicle Speed Control | LOSS OF THROTTLE CONTROL - led to recall 01V037000 ALLEGED THAT THE THROTTLE CABLE CAN FRAY OR SEVER DURING NORMAL USE RESULTING IN THE THROTTLE NOT RETURNING TO IDLE OR AN INABILITY TO ACCELERATE. |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2001052 2001-03-08 | Engine | 18,025 | On certain diesel pickup trucks, the throttle cable can unravel (fray) or break, which could result in loss of throttle control and loss of power. |
| 2001055 2001-03-08 | Structure | 73,167 | On certain pickup trucks located in Ontario, Quebec and the Maritime provinces, corrosion of the hood secondary latch return spring may cause the hood secondary latch to become inoperative, possibly allowing the hood to open unexpectedly... |
| 2000144 2000-06-30 | Electrical | 54,601 | Certain pickup trucks were built with an ignition switch and wiring that may overheat under certain operating conditions. |
| 1999132 1999-06-28 | Structure | 687 | On certain 4 x 4 pickups equipped with an 8.0 litre V10 engine, Under certain heavy duty applications, such as driving up a steep grade in four wheel drive with a full load, the local exhaust temperature proximate to the hydraulic clutch... |
| 1999027 1999-02-23 | Electrical | 6,176 | On certain Ram 3500 vehicles, the headlamp switches used in this truck series operate under a high current load which results in switch internal temperatures above the 100 degree centigrade limit for the internal lubing grease. |
Show 6 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 1998123 1998-06-17 | Emissions | 46,147 | Certain vehicles may not comply with CMVSS 1105 - evaporative emissions. The evaporative canister may allow migration of its contents (charcoal) through the purge system and into the engine. |
| 1998038 1998-03-04 | Emissions | 3,408 | Certain Ram 3500 vehicles do not comply with CMVSS 1101 - emission device. The Vehicle emission warranty statement in the engine warranty manuals does not include the powertrain control module and the catalyst in the list of warranted... |
| 1997206 1997-11-20 | Fuel System | 34,694 | On certain vehicles, the fuel tank mounted rollover valve may allow liquid fuel to leak onto the ground under certain conditions. In the presence of an ignition source, a fire could occur. |
| 1997095 1997-05-07 | Brakes | 7,102 | On certain vehicles, the engine driven vacuum pump may introduce engine oil into the vacuum hoses due to the absence of an internal check valve. |
| 1997096 1997-05-07 | Powertrain | 50,846 | On certain vehicles, the transmission fluid temperature could exceed the melting point of the connector which retains the fluid line to the transmission. |
| 1996074 1996-05-14 | Emissions | 39 | Certain vehicles do not comply with CMVSS 1103 - exhaust emissions. The Emission Maintenance Reminder (EMR) light in the climate control module is either non-functional (will not illuminate) due to missing power and ground circuits to the... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100619 Nov 2019 | Equipment | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. |
Show 8 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| DOR-S3Q5A-11 Jun 2018 | Power Train | This SKU is an Automatic Transmission Oil Cooler Line. The Customer communication requested return of unsold inventory to inspect for improperly crimped hose fittings. Improperly crimped hose fittings could cause a potential fluid leak at the crimp. | |
| DOR-F7R3P-11 Jun 2018 | Suspension | This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| 9002849 Sep 2014 | Equipment | Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. | |
| 9002688 Feb 2013 | Electrical System | 68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is... | |
| 15 Mar 2006 | Electrical System | REPROGRAM WIRELESS CONTROL MODULE. *AK | |
| 0200101 Jan 2001 | Suspension | SOME CUSTOMERS MAY EXPERIENCE A SITUATION IN WHICH THE REAR OF THE VEHICLE SITS TOO HIGH TO ATTACH THEIR FIFTH WHEEL OR GOOSE NECK TRAILER TO THE TRAILER HITCH TURNABLE. *JB |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Dodge Ram 2500 →