Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Tires
Speed control
Brakes
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE00039 opened Sep 2000 | closed Nov 2000 | Suspension | FRONT SUSPENSION STABILIZER BAR LINK - led to recall 00V402000 There is no summary currently available |
| PE99068 opened Nov 1999 | closed Mar 2000 | Power Train | ACCELERATOR PEDAL There is no summary currently available |
| PE97010 opened Mar 1997 | closed Sep 1997 | Electrical System | ELECTRICAL FIRE IN CENTER CONSOLE THIS INVESTIGATION REVEALED THAT CONSOLE FIRES IN THE SUBJECT VEHICLES MOST OFTEN OCCURRED WHILE VEHICLES EQUIPPED WITH THE LAMP OUTAGE MODULE (LOM), WHICH IS PART OF THE MESSAGE CENTER, WERE TOWING A TRAILER AND WHICH HAD BEEN MODIFIED BY ADDING AN... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 09V399000 | Vehicle Speed Control | FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY... | Normally free |
| 00V402000 | Suspension | VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. UNDER CERTAIN CONDITIONS, A FRONT SWAY BAR LINK CAN FRACTURE. | Normally free |
| 97V137000 | Structure | VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES. THE LIFTGATE ASSIST GAS CYLINDER BRACKET ON THE RIGHT HAND BODYSIDE OUTER PANEL WAS INCORRECTLY WELDED. | Normally free |
| 97V074000 | Vehicle Speed Control | VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH 5.0L ENGINES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF ALASKA, IDAHO, IOWA, MAINE, MICHIGAN (UPPER PENINSULA ONLY), MINNESOTA, MONTANA,... | Normally free |
| 96V161000 | Equipment | THE CERTIFICATION LABELS ON THE INVOLVED VEHICLES HAS INCORRECT REAR TIRE INFLATION PRESSURE DESIGNATIONS. THIS DOES NOT COMPLY WITH FMVSS NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." | Normally free |
| 96V070000 | Latches/Locks/Linkages | WHEN IN THE SECONDARY LATCHED POSITION, THE DRIVER DOOR LATCHES MAY OPEN WHEN SUBJECTED TO TRANSVERSE LOADS LESS THAN THAT SPECIFIED IN FMVSS NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS." | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2009292 2009-10-14 | Other | 492,877 | On certain vehicles, the speed control deactivation switch may overheat, smoke, or burn, potentially resulting in an underhood fire. The condition may occur either when the vehicle is parked or when it is in operation. |
| 2000297 2000-12-15 | Suspension | 25,586 | On certain vehicles, the front stabilizer bar link stud can fracture from bending fatigue. This can result in increased vehicle lean or the driver may sense a feeling of looseness in the steering. |
| 1997172 1997-10-08 | Structure | 1 | THIS VEHICLE MAY HAVE UNDERSIZED WELDS ON THE BRACKET THAT ATTACHES THE LIFTGATE ASSIST GAS CYLINDER TO THE RIGHT HAND BODYSIDE OUTER PANEL. |
| 1997072 1997-04-02 | Engine | 4,019 | WHEN OPERATED FOR EXTENDED PERIODS AT HIGHWAY SPEEDS AND TEMPERATURES BELOW -29 DEGREES CENTIGRADE, ICE MAY FORM AROUND THE THROTTLE PLATE RESULTING IN THE POTENTIAL FOR HIGHER THAN NORMAL IDLE SPEEDS AND/OR NON RETURN OF THE THROTTLE... |
| 1997046 1997-03-10 | Emissions | 10 | NOTE: VEHICLES EQUIPPED WITH 4.0 LITRE ENGINES. THESE VEHICLES DO NOT COMPLY WITH C.M.V.S.S. 1105 - EVAPORATIVE EMISSIONS. |
Show 1 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 1996071 1996-05-09 | Structure | 3,296 | THESE VEHICLES MAY NOT COMPLY WITH C.M.V.S.S 206 - DOOR LATCHES, HINGES AND LOCKS. THE DRIVER'S DOOR, WHEN CLOSED ONLY TO THE SECONDARY LATCHED POSITION, MAY NOT SUSTAIN A 1000 POUND TRANSVERSE LOAD AS REQUIRED BY THE STANDARD. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 030508 Apr 2005 | Power Train | FRONT AXLE LEAKS FLUID FROM VENT TUBE - VEHICLES EQUIPPED WITH 4X4 OR AWD. *TT | |
| 02138 Nov 2003 | Power Train | LOW LINE PRESSURE READING AT WIDE OPEN THROTTLE (WOT), SLIPPING SHIFTS AND / OR DELAYED ENGAGEMENTS WITH POSSIBLE DIAGNOSTIC TROUBLE CODES P0732, P0733, P1762 SET ON VEHICLES BUILT BEFORE 12/1/2001. *TT | |
| 03181 Sep 2003 | Electrical System | REMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT | |
| 03148 Jul 2003 | Power Train | NEW TRANSMISSION COOLER FLUSHER - SERVICE TIPS. 2003 ESCORT AND SUPER DUTY F SERIES INCLUDED. *TT | |
| 16735 Apr 2003 | Suspension | VARIOUS NOISE ISSUES FROM THE REAR LEAF SPRINGS WHILE DRIVING. *TT |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 0358 Mar 2003 | Power Train | FLUID MAY LEAK OUT OF THE FRONT AXLE VENT TUBE. *TT *JB | |
| 03261 Jan 2003 | Power Train | NEW SERVICE PART - NUMBER 5 NEEDLE BEARING AND RACE KIT - 4R70W TRANSMISSION - SERVICE TIP. *TT | |
| 02221 Nov 2002 | Engine And Engine Cooling | ENGINE-GEAR DRIVEN SYNCHRONIZERS-INCORRECT INSTALLATION-CAMSHAFT POSITION SYNCHRONIZER (CMP) INSTALLATION TOOL CORRECT APPLICATION. *MJ | |
| 16385 Nov 2002 | Suspension | AIR RIDE CONTROL LAMP ON AFTER SHOCK ABSORBER REPLACEMENT / CONTACT REQUEST. *TT | |
| 870197 Oct 2002 | Engine And Engine Cooling | INCORRECTLY INSTALLED GEAR DRIVEN CAMSHAFT POSITION (CMP) SENSOR SYNCHRONIZER ASSEMBLIES CAUSING SURGE, LOST OF POWER, MALFUNCTION INDICATOR LAMP ON AND DIAGNOSTIC TROUBLE CODES P1336, P1309 AND P0340. *TT | |
| 02176 Sep 2002 | Exterior Lighting | LAMP-BRAKE-INVADVERTENT DISABLING OF BRAKE SHIFT INTERLOCK. *MJ | |
| 02142 Jul 2002 | Engine And Engine Cooling | SOME VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION AND A 4.0L OHV ENGINE MAY EXHIBIT A NOISE / VIBRATION, NO DRIVE, UNUSUAL NOISE DURING CRANKING OR A NO CRANK CONDITION. *TT | |
| 16040 Jul 2002 | Steering | EXPERIENCING A CLICKING / POPPING NOISE FROM THE UPPER STEERING COLUMN AREA WHEN TURNING THE STEERING WHEEL. *TT | |
| 15887 May 2002 | Power Train | SOME VEHICLES MAY EXHIBIT A NO 1-2 UPSHIFT, NO 2-3 UPSHIFT, A NO ENGINE BRAKING CONDITION IN MANUAL 1 OR DIAGNOSTIC TROUBLE CODE P0732 (GEAR 2 INCORRECT RATIO) OR P0733 (GEAR 3 INCORRECT RATIO). *TT | |
| 0282 Apr 2002 | Power Train | SOME VEHICLES BUILT PRIOR TO 9/15/2001 MAY EXHIBIT LOW LINE PRESSURE READINGS WHILE IN DRIVE, NO 2ND GEAR, NO 3RD GEAR, NO ENGINE BRAKING IN MANUAL 1ST AND SLIPPING SHIFTS AND / OR DELAYED ENGAGEMENTS. *TT | |
| 0242 Mar 2002 | Power Train | CERTAIN VEHICLES WITH 4X4 OR ALL-WHEEL DRIVE MAY HAVE A FLUID LEAK FROM THE FRONT AXLE VENT TUBE. *TT | |
| 15692 Mar 2002 | Suspension | SOME VEHICLES MAY EXHIBIT A SQUEAK, SNAP, RATTLE, OR CLUNK IN THE FRONT END WHEN TURNING OR GOING OVER BUMPS. *TT | |
| 01246 Dec 2001 | Engine And Engine Cooling | ENGINE OIL SYSTEM PRIMING PROCEDURES, SERVICE TIPS FOR REPORTS OF PREMATURE ENGINE FAILURE. *TT | |
| 01197 Oct 2001 | Engine And Engine Cooling | SOME VEHICLES EQUIPPED WITH THE 4.0L OHV ENGINE MAY EXHIBIT AN ENGINE NOISE WHICH MAY BE PERCEIVED BY THE CUSTOMER AS A PISTON / ONNECTING ROD BEARING KNOCK. *TT | |
| 01B77 Oct 2001 | Tires | OWNER NOTIFICATION PROGRAM SUPPLEMENT 7 REVISED INFORMATION - REGARDING REPLACEMENT OF WILDERNESS AT TIRES. *TT | |
| 01181 Sep 2001 | Power Train | BRAKE SHIFT INTERLOCK.*JB | |
| 15249 Sep 2001 | Service Brakes | CONCERNS WITH HIGH BRAKE PEDAL FORCE TO STOP AFTER ROTOR MACHINING. *TT | |
| 01156 Aug 2001 | Visibility | SOME VEHICLES MAY EXHIBIT HEATER CORE LEAKS. *SLC | |
| 01157 Aug 2001 | Unknown Or Other | INFORMATION REGARDING TRANSMISSION FLUID USAGE CHARTS. *SLC | |
| 0186 Apr 2001 | Power Train | ON SOME VEHICLES, INCLUDING SPORT AND SPORT TRAC, THE FRONT AXLE LEAKS FLUID FROM THE VENT TUBE. *TT | |
| 14819 Apr 2001 | Power Train | SOME 4X4 VEHICLES MAY EXHIBIT A FLUID LEAK FROM THE FRONT AXLE VENT TUBE. *TT | |
| 14847 Apr 2001 | Power Train | CONCERNS WITH VEHICLES EXHBIT FLUID LEAKAGE FROM THE FRONT AXLE VENT TUBE. *TT | |
| 13879 Mar 2001 | Electrical System | INFORMATION ON REPLACING A GEM MODULE ON 4X4 VEHICLES EQUIPPED WITH 4.0L SOHC, OHV AND THE NEUTRAL TOW KIT. *TT | |
| 00264 Dec 2000 | Unknown Or Other | SOME VEHICLES MAY EXHIBIT A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION ALONG WITH A P0420 DIAGNOSTIC TROUBLE CODE (DTC) STORED IN CONTINUOUS MEMORY WITH NO DRIVEABILITY CONCERNS. *TT | |
| RCDNN-00V402-817 Nov 2000 | Suspension | This recall action involves replacement of the front stabilizer bar links in certain 1995 through 1997 model year Explorer and Mountaineer vehicles. Under certain conditions, predominantly in cold weather areas, a front stabilizer bar link stud can fracture from bending fatigue. | |
| RCDNN00V4028174 Nov 2000 | Suspension | Letter Pursuant to Part 573 of Title 49 of the Code fof Federal Regulations, Defect and Noncompliance Reports, Ford Motor Company submits the following information concerning a safety-related recall action that it is initiating. | |
| 00243 Nov 2000 | Vehicle Speed Control | ON SOME VEHICLES, THE ACCELERATOR PEDAL BRACKET MAY BECOME LOOSE OR SEPARATED FROM THE DASH PANEL. THIS MAY BE CAUSED BY REPEATED EXCESSIVE FORCE ON THE ACCELERATOR PEDAL, RESULTING IN CRACKING OF THE DASH PANEL SHEET METAL AT THE ACCELERATOR PEDAL BRACKET. *TT | |
| 00234 Nov 2000 | Unknown Or Other | SOME VEHICLES MAY EXHIBIT A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION ALONG WITH A P0420 DIAGNOSTIC TROUBLE CODE (DTC) STORED IN CONTINUOUS MEMORY WITH NO DRIVEABILITY CONCERNS. *TT | |
| 002310 Nov 2000 | Power Train | SUBJECT REGARDING CONTAMINATION FROM PRIOR TRANSMISSION CONCERNS OR EXCESS WEAR MAY BE TRAPPED IN THE TRANSMISSION FLUID COOLING SYSTEM. *TT | |
| 00213 Oct 2000 | Equipment | SUBJECT REGARDING CLIMATE CONTROL - EATC - BLOWER MOTOR CONTROL SERVICE TIPS. *JB | |
| 00M11 Oct 2000 | Suspension | SUBJECT REGARDING ADDITIONAL COVERAGE PROGRAM FOR SWAY BAR LINKS. *JB | |
| 00L09 Sep 2000 | Equipment | SUBJECT PERTAINING TO SUPPLEMENTAL TIRE INFLATION LABEL. *JB | |
| 00M11 Sep 2000 | Suspension | INFORMATION REGARDING FRONT SWAY BAR LINK . *YH | |
| 0083 Apr 2000 | Suspension | SOME VEHICLES EQUIPPED WITH A 5.0L ENGINE MAY EXHIBIT A RUBBING NOISE DURING RIGHT HAND TURNS FROM THE REAR OF THE VEHICLE. **MR | |
| 8164 Apr 2000 | Unknown Or Other | INFORMATION REGARDING PUMP ALIGNMENT TOOLS. **MR | |
| 8493 Apr 2000 | Engine And Engine Cooling | SOME VEHICLES MAY EXPERIENCE AN OIL LEAK AT THE REAR CRANKSHAFT AREA AFTER SERVICE. **MR | |
| 14048 Apr 2000 | Engine And Engine Cooling | SOME VEHICLES MAY EXPERIENCE AN OIL LEAK AT THE REAR CRANKSHAFT AREA AFTER SERVICE. **MR | |
| 8149 Feb 2000 | Equipment | SUBJECT REGARDING NEUTRAL TOW INOPERATIVE AFTER GEM REPLACEMENT. *TT | |
| 8164 Feb 2000 | Equipment | INFORMATION ON 5R55E - 4R55E - 4R44E PUMP ALIGNMENT TOOLS. *TT | |
| 0015 Jan 2000 | Power Train | INFORMATION REGARDING THE NEW TRANSMISSION COOLER FLUSHER- SERVICE TIP. *MJS | |
| 13723 Jan 2000 | Power Train | SOME ALL WHEEL DRIVE VEHICLES MAY EXPERIENCE A LOW SPEED WHINING NOISE FROM THE TRANSFER CASE. *MJS | |
| 13745 Jan 2000 | Power Train | SOME VEHICLES MAY EXPERIENCE A CONDITION OF NO 4 X 4 LOW RANGE ENGAGEMENT OR A STUCK IN 4 X 4 LOW RANGE. *MJS | |
| 99234 Nov 1999 | Unknown Or Other | INFORMATION ON DIAGNOSING A VEHICLE WITH MALFUNCTION INDICATOR LAMP ILLUMINATED AND DIAGNOSTIC TROUBLE CODES P0442 AND P0455 STORED IN CONTINUOUS MEMORY. *TT | |
| 99238 Nov 1999 | Engine And Engine Cooling | A TEMPERATURE GAUGE FLUCTUATION AND / OR A KNOCKING / THUMPING NOISE MAY BE AUDIBLE INTHE PASSENGER COMPARTMENT ON SOME VEHICLES. *TT | |
| 99242 Nov 1999 | Structure | INFORMATION ON REPLACING AND / OR REPAIRING MALFUNCTIONING (DOOR, IGNITION AND DECKLID) LOCKS. *TT | |
| 7353 Nov 1999 | Power Train | SOME VEHICLES MAY EXHIBIT A CONDITION OF NO 4X4 LOW RANGE ENGAGEMENT OR A STUCK IN 4X4 LOW RANGE, WITH NO DIAGNOSTIC TROUBLE CODES STORED IN THE GEM MODULE. *TT | |
| 7360 Nov 1999 | Suspension | SOME VEHICLES MAY EXHIBIT A SQUEAK NOISE FROM THE REAR WHILE DRIVING, ESPECIALLY WHEN GOING BUMPS. *TT | |
| 7366 Nov 1999 | Power Train | SOME VEHICLES EQUIPPED WITH MANUAL TRANSMISSION MAY EXHIBIT NEUTRAL GEAR ROLLOVER NOISE (A LIGHT METALLIC RATTLING SOUND FROM THE TRANSMISSION) WHICH OCCURS AT IDLE WITH TRANSMISSION IN NEUTRAL CLUTCH ENGAGED (CLUTCH PEDAL UP). *TT | |
| 7367 Nov 1999 | Service Brakes | SOME VEHICLES EQUIPPED WITH FOUR WHEEL ANTI-LOCK BRAKES (4WABS) MAY EXHIBIT WHEEL SPEED PARAMETER IDENTIFICATIONS (PIDS) WHICH READ N/A IMMEDIATELY OR ABOVE 7 MPH WHEN VIEWED USING THE NEW GENERATION STAR (NGS) TESTER. *TT | |
| 7494 Nov 1999 | Power Train | ALL VEHICLES WITH ELECTRONIC SHIFT ON THE FLY TRANSFER CASES WILL DISPLAY CONTACT PLATE PIDS OPPOSITE OF WHAT THE 1999 OR EARLIER WORKSHOP MANUAL INDICATES WHEN USING NGS WITH 15.0 LEVEL OR LATER SOFTWARE. *TT | |
| 13440 Nov 1999 | Steering | EXPERIENCING VERY LIGHT STEERING VIBRATION / SHIMMY / NIBBLE AT ENGINE IDLE OR LOW SPEEDS (PARKING LOT TYPE MANEUVERS). *TT | |
| 13505 Nov 1999 | Power Train | ALL 4X4 VEHICLES WITH ELECTRONIC SHIFT ONTHE FLY TRANSFER CASES WILL DISPLAY CONTACT PLATE PIDS OPPOSITE OF THE 1999 OR EARLIER WORKSHOP MANUAL INDICATES WHEN USING NGS WITH 15.0 LEVEL OR LATER SOFTWARE. *TT | |
| 99222 Oct 1999 | Electrical System | SUBJECT ON A WIRE HARNESS TERMINAL REPAIR KIT AVAILABLE FOR REPAIRING ELECTRICAL WIRING HARNESSES. *TT | |
| 99203 Oct 1999 | Structure | INFORMATION ON REPLACING THE FRONT BUMPER BRACKET. *TT | |
| 99206 Oct 1999 | Equipment | CONCERNS WITH BURNING ODOR OR SMOKE, AND / OR RUSTLING NOISE WHILE BLOWER MOTOR IS ON. *TT |
Showing 60 of 238 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Read the tire date codes and look for uneven wear.Uneven wear on this vehicle often points back to the suspension. Four different date codes tell their own story.
- Test the throttle response and the cruise control on an open road.A surge, a hang in engine speed after lifting off, or cruise that will not set or cancel cleanly are the speed-control complaints on this vehicle.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Ford Explorer →