1996 Jeep Grand Cherokee

893 federal complaints (1,250 component records) · 6 recall campaigns on file · 8 federal investigations · 86 service bulletins · 7 Canadian recalls
See all 38 model years of the Jeep Grand Cherokee →
Engine
4.0L 6-cyl
Fuel
Regular
Drive
RWD
EPA economy
14 city / 20 hwy
Federal complaints
893
Recall campaigns
6
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Power train
307
Fuel system
152
Brakes
135
Engine & cooling
110
Body & structure
89
Steering
70
Electrical system
66
Suspension
55
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 91 complaints01 years old: 47 complaints2 years old: 41 complaints3 years old: 86 complaints4 years old: 98 complaints5 years old: 116 complaints56 years old: 52 complaints7 years old: 34 complaints8 years old: 17 complaints9 years old: 7 complaints10 years old: 4 complaints1011 years old: 9 complaints12 years old: 9 complaints13 years old: 7 complaints14 years old: 12 complaints15 years old: 9 complaints1516 years old: 9 complaints17 years old: 27 complaints18 years old: 35 complaints19 years old: 13 complaints20+ years old: 14 complaints20+
Years between the model year and the owner's reported failure date. Based on 737 of 893 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 4 complaints020,000 - 40,000 miles: 4 complaints40,000 - 60,000 miles: 3 complaints40k60,000 - 80,000 miles: 16 complaints80,000 - 100,000 miles: 18 complaints80k100,000 - 120,000 miles: 13 complaints120,000 - 140,000 miles: 20 complaints120k140,000 - 160,000 miles: 22 complaints160,000 - 180,000 miles: 10 complaints160k180,000 - 200,000 miles: 14 complaints200,000+ miles: 19 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 143 of 893 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Power train

307 complaint records3 fire reports84 crash reports
"PINNED CONSUMER TO WALL. CONSUMER INITALLY STATED HE DID NOT PUT VEHICLE IN PARK BEFORE EXITING TRUCK. *DB 16-4140-919..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Fuel system

152 complaint records5 fire reports6 crash reports
"VEHICLE EXPERIENCED LEAKAGES FROM FUEL FILLER NECK WHILE FILLING UP FUEL TANK. DEALER WAS NOT CONTACTED AT THIS TIME. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →

Brakes

135 complaint records3 crash reports
"ABS BRAKE FAILURE. IN ADDITION, CONTAMINATED BRAKE FLUID CAUSED THE MASTER CYLINDER SEALS TO SWELL. ALSO REPLACED CALIPERS...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA12005
opened Jun 2012
closed Nov 2014Fuel System, GasolineCrash Related Fuel Tank Fires - led to recall 13V252000
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak...
PE10031
opened Aug 2010
closed Jun 2012Fuel System, GasolineCrash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC).
DP09005
opened Nov 2009
closed Aug 2010Fuel System, GasolineFuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that...
EA02029
opened Oct 2002
closed Feb 2004StructureHOOD LATCH FAILURE
ODI OPENED EA02-029 TO DETERMINE WHETHER A SAFETY-RELATED DEFECT TREND EXISTED IN THE MY 1997 JEEP GRAND CHEROKEE HOOD LATCH ASSEMBLIES.DURING EA02-029, THERE WAS NO SPECIFIC FAILURE MECHANISM IDENTIFIED THAT COULD DIFFERENTIATE THE MY 1997 VEHICLES FROM...
PE02045
opened May 2002
closed Oct 2002StructureHOOD LATCH
There is no summary currently available
Show 3 more closed investigations
InvestigationStatusComponentSubject
EA01017
opened Nov 2001
closed Dec 2002Power TrainROLL-AWAY IN REVERSE WHEN PARKED - led to recall 02V053000
DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL.
PE01021
opened Jun 2001
closed Nov 2001Power TrainINADVERTENT ROLLAWAY IN REVERSE PARK
PE96008
opened Jan 1996
closed Jun 1996Seat BeltsSAFETY BLT LATCH OPERATION
There is no summary currently available

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
13V252000StructureChrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles.Normally free
02V053000Power TrainON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.Normally free
00V136000Service Brakes, HydraulicVEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW...Normally free
98V006000SuspensionVEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH "QUADRA-TRAC" TRANSFER CASE, TEMPORARY SPARE TIRE, AND ANY OF 225/70R16, 225/75R16 OR 245/70R15 ROAD TIRES.Normally free
97V039000Electrical SystemVEHICLE DESCRIPTION: VEHICLES EQUIPPED WITH MEMORY SEAT OPTION. THE MEMORY SEAT MODULE WIRING HARNESS CAN COME IN CONTACT WITH THE SEAT SPRING, A LOW RESISTANCE SHORT CIRCUIT CAN DEVELOP RESULTING IN LOCALIZED HEATING.Normally free
95V193000Electrical SystemTHE FASTENERS WHICH SECURE THE ALTERNATOR CIRCUIT FUSE TO THE POWER DISTRIBUTION CENTER MAY HAVE AN IMPROPER CLAMP LOAD.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2013220
2013-06-26
Structure167,318Chrysler Canada has determined that an opportunity to incrementally improve performance in certain types of low-speed impacts may exist in certain vehicles.
2002067
2002-04-08
Other100,000As a Customer Satisfaction Campaign DaimlerChrysler has initiated the following action: With certain Grand Cherokees, if a driver has not placed the shifter lever fully into the "park" position and leaves the vehicle running, the vehicle...
2000143
2000-06-29
Brakes47,393On certain vehicles originally retailed in Ontario, Quebec and the Maritime Provinces, the composite front disc brake rotors may fail due to corrosion.
1998014
1998-01-27
Suspension6,173NOTE: VEHICLES EQUIPPED WITH "QUADRA-TRAC" TRANSFER CASE AND A SPACE SAVER TEMPORARY SPARE TIRE. THE FRONT AXLE COULD OVERHEAT WHEN THE VEHICLE IS OPERATED USING THE TEMPORARY SPACE SAVER SPARE TIRE WHEN THE VEHICLE IS EQUIPPED WITH ANY OF...
1997061
1997-03-25
Electrical8,770NOTE: VEHICLES EQUIPPED WITH THE MEMORY SEAT OPTION. THE MEMORY SEAT MODULE WIRING HARNESS MAY COME IN CONTACT WITH THE SEAT SPRING. IF THIS OCCURS, A LOW RESISTANCE SHORT CIRCUIT MAY DEVELOP, RESULTING IN LOCALIZED HEATING.
Show 2 more Canadian recalls
RecallSystemUnits (CA)Summary
1997062
1997-03-25
Seats And Restraints2,102Certain vehicles do not comply with the requirements of CMVSS210 - seat belt assembly anchorages. The web mounted rear seat inboard anchor may not achieve the required load of the standard.
1996137
1996-09-13
Electrical1,205On certain vehicles, the fasteners which secure the alternator circuit fuse to the power distribution centre (PDC) may have an improper clamp load.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
08-049-20
Apr 2020
EquipmentCharging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
31-006-19
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-003-19
Nov 2019
EquipmentUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100619
Nov 2019
EquipmentRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Nov 2019
StructureUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Show 55 more bulletins
BulletinTypeComponentSummary
3100519
Nov 2019
StructureUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
R2118796A
Feb 2016
Engine And Engine CoolingValve Body. These may cause over drive cycling.
23-014-15
Apr 2015
EquipmentChild Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability.
13-002-14
Dec 2014
Trailer HitchesTowing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign.
1300214
Dec 2014
Trailer HitchesTowing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign.
9002849
Sep 2014
StructurePart Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA.
N45062013
Jun 2013
StructureNew Safety Recall Advanced Communication ? N45062013 During recent discussions, the National Highway Traffic Safety Administration (?NHTSA?) and Chrysler Group LLC (?Chrysler?) mutually identified an opportunity to incrementally improve the performance of 1993 through 1998 model...
23-51-97
Sep 2007
StructureCUSTOMER MAY COMPLAI N OF DOOR TRIM PANEL VINYL OR PAINT PEELING. *NLM
22
Aug 2006
Engine And Engine CoolingREPROGRAM PCM AND INSPECT CATALYTIC CONVERTER. *KB
2100903
Oct 2005
Power TrainAUTOMATIC TRANSMISSION DIAGNOSTIC TEARDOWN PROCEDURE. VARIOUS MODELS INCLUDING THE 2004 RAM TRUCK, DURANGO, SEBRING CONVERTIBLE, CHEROKEE, VISION, NEON, AND VOYAGER. *TT *SC
2100202
Jul 2002
Power TrainSUBJECT REGARDING REVISION IN DIAGNOSTIC PROCEDURES AND LABOR OPERATION TIMES FOR RE TRANSMISSIONS. *TT
1802002
Jun 2002
Unknown Or OtherFLASH PROGRAMMING FAILURE RECOVERY. *SLC
0801001
May 2001
Electrical SystemSUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT
1801201
May 2001
EquipmentSUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT
2100601
Mar 2001
Power TrainAUTOMATIC TRANSMISSION FLUID USAGE ATF+4. *TT *MJ
0800600REV
Dec 2000
Electrical SystemSUBJECT REGARDING WIRE SPLICE REPAIRS. *SB
2300800B
Nov 2000
SeatsSUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT
082700
Sep 2000
Air BagsSUBJECT REGARDING NON-DEPLOYED AIRBAG HANDLING PROCEDURES. *TT
230800
Mar 2000
SeatsSUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT
080600
Feb 2000
Electrical SystemTHIS BULLETIN PROVIDES A REVISED WIRE SPLICE PROCEDURE AND RELATED PARTS. *TT
090500
Feb 2000
Engine And Engine CoolingEXPERIENCING SPARK KNOCK AND ENGINE OIL CONSUMPTION DUE TO INTAKE MANIFOLD PAN GASKET OIL LEAK. *TT
0006
Feb 2000
EquipmentINFORMATION REGARDING EXTENDED WARRANTY FOR REFRIGERANT LEAKS IN THE A/C EVAPORATOR COIL ON SUBJECT VEHICLES. *TT
083799
Nov 1999
Air BagsDAIMLERCHRYSLER CORPORATION IS NOW OFFERINB AIRBAG ON / OFF SWITCHES FOR SELECTED VEHICLES. *TT
233599REVA
Oct 1999
StructureSUBJECT ON THE CHILD SEAT TETHER ANCHORS. *MJS
090699
Sep 1999
Engine And Engine CoolingSUBJECT REGARDING SPARK KNOCK AND ENGINE OIL CONSUMPTION DUE TO INTAKE MANIFOLD PAN GASKET OIL LEAK. *TT
233599
Sep 1999
SeatsINFORMATION ON CHILD SEAT TETHER ANCHORS. *TT
021299
Aug 1999
SuspensionTHIS BULLETIN PERTAINS TO FRONT END ALIGNMENT - ADJUSTABLE / OFFSET BALL JOINTS. *TT
210899
Apr 1999
Power TrainVEHICLES EXHIBITING BUZZ, WHINING, OR MOANING LIKE NOISE FROM COLD TRANSMISSION WHEN REVERSE GEAR IS SELECTED. *TT
080799
Mar 1999
Electrical SystemINFORMATION REGARDING POWER DISTRIBUTION CENTER (PDC) SERVICE. *TT
184898
Dec 1998
Electrical SystemSUBJECT REGARDING IGNITION SYSTEM CROSS FIRE/ SECONDARY IGNITION WIRE INDUCTION. *AK
081798
Dec 1998
Air BagsSUBJECT REGARDING AIRBAG ON - OFF SWITCHES. *YC
976498
Dec 1998
Unknown Or OtherCONDITION WITH ROLLING CODE GARAGE DOOR OPENER. *YC
084498
Dec 1998
Electrical SystemSUBJECT ON MEMORY POWER SEAT TRAVEL RANGE. *YC
085098
Nov 1998
EquipmentSOME CUSTOMERS MAY EXPERIENCE AN INTERMITTENT CONDITION WHERE THE RADIO STATION OR CD TRACK COULD CHANGE WHEN THE STEERING WHEEL MOUNTED VOLUME SWITCH IS ACTIVATED. *YC
210998
Oct 1998
Power TrainA THUMPING OR CREAKING NOISE MAY BE HEARD COMING FROM THE TRANSMISSION TUNNEL AREA ON ACCELERATION OR WHILE DRIVING OVER BUMPY ROADS. *YC
250298
Oct 1998
Engine And Engine CoolingSUBJECT REGARDING I/M ( INSPECTION MAINTENANCE ) TESTING - OBD II "CARB" READINESS MONITOR INFORMATION. *YC
183298
Sep 1998
StructureSUBJECT ON FLASH PROGRAMMING FAILURE RECOVERY. *YC
081798 REV B
Sep 1998
Air BagsSUBJECT REGARDING THE AIRBAG ON-OFF SWITCHES. *YC
182498
Jul 1998
Engine And Engine CoolingSOME VEHICLES MAY EXHIBIT LIGHT SPARK KNOCK WITH A WARM ENGINE UNDER LOAD. *YC
182298
Jun 1998
Exterior LightingINFORMATION ON THE OBD II MISFIRE MONTIOR. *YC
182198
Jun 1998
Electrical SystemSERVICE CAUTION ON POWERTRAIN CONTROL MODULE ( PCM ). *YC
140398
May 1998
Fuel SystemSUBJECT ON FUEL PRESSURE GAUGE ADAPTER USAGE. *YC
9821
Apr 1998
Power TrainSPECIFICATIONS AND SERVICE PROCEDURES USED IN THE CURRENT SERVICE MANUALS ARE BEING REVISED TO PROVIDE IMPROVED DIFFERENTIAL BEARING LIFE. *YC
081698
Apr 1998
EquipmentINFORMATION ON INSTALLATION OF RADIO TRANSMITTING EQUIPMENT. *AK
181998
Apr 1998
Vehicle Speed ControlSOME VEHICLES MAY EXPERIENCE BUCKING DURING WIDE OPEN THROTTLE (WOT) ACCELERATION. *YC
240298
Mar 1998
EquipmentSERVICE MANUAL PROCEDURES TO SERVICE THE HEATER A/C HOUSING. *YC
180298
Feb 1998
Electrical SystemEXPERIENCING LONG CRANK TIME/SAGS/HESITATION OR SLOW RUN UP AFTER A COLD DIRVE-AWAY START WHICH IS CAUSED BY AN IGNITION SWITCH TRIGGERED RESET OF THE POWER TRAIN CONTROL MODULE (PCM) WHICH CAUSED ADOPTIVE MEMORY LOSS IN PCM. *AK
980130183197
Jan 1998
Engine And Engine CoolingSUBJECT PERTAINING TO OBD II MISFIRE MONITOR. *YC
183197
Jan 1998
Electrical SystemCONDITIONS ON OBD II MISFIRE MONITOR. *NLM
241797
Dec 1997
VisibilityA REVISED COWL PLENUM SCREEN HAS BEEN RELEASED WHICH CONTAINS A FINE MESH SCREEN TO MINIMIZE DEBRIS FROM ENTERING THE HEATER A/C HOUSING. *YC
210697A
Dec 1997
Power TrainTHIS BULLETIN INVOLVES OVERDRIVE UNAVAILABLE IN EXTREME COLD TEMPERATURES, BYPASS KIT INSTALLATION, INHIBITOR PROGRAMMING. *NLM
140897
Nov 1997
Fuel SystemINFORMATION ON POOR DRIVABILITY WITH HIGH DI (DRIVABILITY INDEX) FUEL. *NLM
083697
Oct 1997
Electrical SystemTHIS BULLETIN INVOLVES SPEEDOMETER NEEDLE JUMP. *NLM
235397
Oct 1997
StructureCONCERNS WITH DOOR CHECK ROLLER REPAIR. *NLM
235197
Sep 1997
StructureCONDITION WITH DOOR TRIM PANEL VINYL OR PAINT PEELING. *YC

Showing 60 of 86 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  2. Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
  3. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Jeep Grand Cherokee →