Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Power train
Fuel system
Brakes
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA12005 opened Jun 2012 | closed Nov 2014 | Fuel System, Gasoline | Crash Related Fuel Tank Fires - led to recall 13V252000 ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak... |
| PE10031 opened Aug 2010 | closed Jun 2012 | Fuel System, Gasoline | Crash Related Fuel Tank Fires NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). |
| DP09005 opened Nov 2009 | closed Aug 2010 | Fuel System, Gasoline | Fuel Storage System Crash Related Fires In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that... |
| EA02029 opened Oct 2002 | closed Feb 2004 | Structure | HOOD LATCH FAILURE ODI OPENED EA02-029 TO DETERMINE WHETHER A SAFETY-RELATED DEFECT TREND EXISTED IN THE MY 1997 JEEP GRAND CHEROKEE HOOD LATCH ASSEMBLIES.DURING EA02-029, THERE WAS NO SPECIFIC FAILURE MECHANISM IDENTIFIED THAT COULD DIFFERENTIATE THE MY 1997 VEHICLES FROM... |
| PE02045 opened May 2002 | closed Oct 2002 | Structure | HOOD LATCH There is no summary currently available |
Show 3 more closed investigations
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA01017 opened Nov 2001 | closed Dec 2002 | Power Train | ROLL-AWAY IN REVERSE WHEN PARKED - led to recall 02V053000 DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. |
| PE01021 opened Jun 2001 | closed Nov 2001 | Power Train | INADVERTENT ROLLAWAY IN REVERSE PARK |
| PE96008 opened Jan 1996 | closed Jun 1996 | Seat Belts | SAFETY BLT LATCH OPERATION There is no summary currently available |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 13V252000 | Structure | Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. | Normally free |
| 02V053000 | Power Train | ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE. | Normally free |
| 00V136000 | Service Brakes, Hydraulic | VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW... | Normally free |
| 98V006000 | Suspension | VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH "QUADRA-TRAC" TRANSFER CASE, TEMPORARY SPARE TIRE, AND ANY OF 225/70R16, 225/75R16 OR 245/70R15 ROAD TIRES. | Normally free |
| 97V039000 | Electrical System | VEHICLE DESCRIPTION: VEHICLES EQUIPPED WITH MEMORY SEAT OPTION. THE MEMORY SEAT MODULE WIRING HARNESS CAN COME IN CONTACT WITH THE SEAT SPRING, A LOW RESISTANCE SHORT CIRCUIT CAN DEVELOP RESULTING IN LOCALIZED HEATING. | Normally free |
| 95V193000 | Electrical System | THE FASTENERS WHICH SECURE THE ALTERNATOR CIRCUIT FUSE TO THE POWER DISTRIBUTION CENTER MAY HAVE AN IMPROPER CLAMP LOAD. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2013220 2013-06-26 | Structure | 167,318 | Chrysler Canada has determined that an opportunity to incrementally improve performance in certain types of low-speed impacts may exist in certain vehicles. |
| 2002067 2002-04-08 | Other | 100,000 | As a Customer Satisfaction Campaign DaimlerChrysler has initiated the following action: With certain Grand Cherokees, if a driver has not placed the shifter lever fully into the "park" position and leaves the vehicle running, the vehicle... |
| 2000143 2000-06-29 | Brakes | 47,393 | On certain vehicles originally retailed in Ontario, Quebec and the Maritime Provinces, the composite front disc brake rotors may fail due to corrosion. |
| 1998014 1998-01-27 | Suspension | 6,173 | NOTE: VEHICLES EQUIPPED WITH "QUADRA-TRAC" TRANSFER CASE AND A SPACE SAVER TEMPORARY SPARE TIRE. THE FRONT AXLE COULD OVERHEAT WHEN THE VEHICLE IS OPERATED USING THE TEMPORARY SPACE SAVER SPARE TIRE WHEN THE VEHICLE IS EQUIPPED WITH ANY OF... |
| 1997061 1997-03-25 | Electrical | 8,770 | NOTE: VEHICLES EQUIPPED WITH THE MEMORY SEAT OPTION. THE MEMORY SEAT MODULE WIRING HARNESS MAY COME IN CONTACT WITH THE SEAT SPRING. IF THIS OCCURS, A LOW RESISTANCE SHORT CIRCUIT MAY DEVELOP, RESULTING IN LOCALIZED HEATING. |
Show 2 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 1997062 1997-03-25 | Seats And Restraints | 2,102 | Certain vehicles do not comply with the requirements of CMVSS210 - seat belt assembly anchorages. The web mounted rear seat inboard anchor may not achieve the required load of the standard. |
| 1996137 1996-09-13 | Electrical | 1,205 | On certain vehicles, the fasteners which secure the alternator circuit fuse to the power distribution centre (PDC) may have an improper clamp load. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100619 Nov 2019 | Equipment | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| 23-014-15 Apr 2015 | Equipment | Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability. | |
| 13-002-14 Dec 2014 | Trailer Hitches | Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign. | |
| 1300214 Dec 2014 | Trailer Hitches | Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign. | |
| 9002849 Sep 2014 | Structure | Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. | |
| N45062013 Jun 2013 | Structure | New Safety Recall Advanced Communication ? N45062013 During recent discussions, the National Highway Traffic Safety Administration (?NHTSA?) and Chrysler Group LLC (?Chrysler?) mutually identified an opportunity to incrementally improve the performance of 1993 through 1998 model... | |
| 23-51-97 Sep 2007 | Structure | CUSTOMER MAY COMPLAI N OF DOOR TRIM PANEL VINYL OR PAINT PEELING. *NLM | |
| 22 Aug 2006 | Engine And Engine Cooling | REPROGRAM PCM AND INSPECT CATALYTIC CONVERTER. *KB | |
| 2100903 Oct 2005 | Power Train | AUTOMATIC TRANSMISSION DIAGNOSTIC TEARDOWN PROCEDURE. VARIOUS MODELS INCLUDING THE 2004 RAM TRUCK, DURANGO, SEBRING CONVERTIBLE, CHEROKEE, VISION, NEON, AND VOYAGER. *TT *SC | |
| 2100202 Jul 2002 | Power Train | SUBJECT REGARDING REVISION IN DIAGNOSTIC PROCEDURES AND LABOR OPERATION TIMES FOR RE TRANSMISSIONS. *TT | |
| 1802002 Jun 2002 | Unknown Or Other | FLASH PROGRAMMING FAILURE RECOVERY. *SLC | |
| 0801001 May 2001 | Electrical System | SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT | |
| 1801201 May 2001 | Equipment | SUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT | |
| 2100601 Mar 2001 | Power Train | AUTOMATIC TRANSMISSION FLUID USAGE ATF+4. *TT *MJ | |
| 0800600REV Dec 2000 | Electrical System | SUBJECT REGARDING WIRE SPLICE REPAIRS. *SB | |
| 2300800B Nov 2000 | Seats | SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT | |
| 082700 Sep 2000 | Air Bags | SUBJECT REGARDING NON-DEPLOYED AIRBAG HANDLING PROCEDURES. *TT | |
| 230800 Mar 2000 | Seats | SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT | |
| 080600 Feb 2000 | Electrical System | THIS BULLETIN PROVIDES A REVISED WIRE SPLICE PROCEDURE AND RELATED PARTS. *TT | |
| 090500 Feb 2000 | Engine And Engine Cooling | EXPERIENCING SPARK KNOCK AND ENGINE OIL CONSUMPTION DUE TO INTAKE MANIFOLD PAN GASKET OIL LEAK. *TT | |
| 0006 Feb 2000 | Equipment | INFORMATION REGARDING EXTENDED WARRANTY FOR REFRIGERANT LEAKS IN THE A/C EVAPORATOR COIL ON SUBJECT VEHICLES. *TT | |
| 083799 Nov 1999 | Air Bags | DAIMLERCHRYSLER CORPORATION IS NOW OFFERINB AIRBAG ON / OFF SWITCHES FOR SELECTED VEHICLES. *TT | |
| 233599REVA Oct 1999 | Structure | SUBJECT ON THE CHILD SEAT TETHER ANCHORS. *MJS | |
| 090699 Sep 1999 | Engine And Engine Cooling | SUBJECT REGARDING SPARK KNOCK AND ENGINE OIL CONSUMPTION DUE TO INTAKE MANIFOLD PAN GASKET OIL LEAK. *TT | |
| 233599 Sep 1999 | Seats | INFORMATION ON CHILD SEAT TETHER ANCHORS. *TT | |
| 021299 Aug 1999 | Suspension | THIS BULLETIN PERTAINS TO FRONT END ALIGNMENT - ADJUSTABLE / OFFSET BALL JOINTS. *TT | |
| 210899 Apr 1999 | Power Train | VEHICLES EXHIBITING BUZZ, WHINING, OR MOANING LIKE NOISE FROM COLD TRANSMISSION WHEN REVERSE GEAR IS SELECTED. *TT | |
| 080799 Mar 1999 | Electrical System | INFORMATION REGARDING POWER DISTRIBUTION CENTER (PDC) SERVICE. *TT | |
| 184898 Dec 1998 | Electrical System | SUBJECT REGARDING IGNITION SYSTEM CROSS FIRE/ SECONDARY IGNITION WIRE INDUCTION. *AK | |
| 081798 Dec 1998 | Air Bags | SUBJECT REGARDING AIRBAG ON - OFF SWITCHES. *YC | |
| 976498 Dec 1998 | Unknown Or Other | CONDITION WITH ROLLING CODE GARAGE DOOR OPENER. *YC | |
| 084498 Dec 1998 | Electrical System | SUBJECT ON MEMORY POWER SEAT TRAVEL RANGE. *YC | |
| 085098 Nov 1998 | Equipment | SOME CUSTOMERS MAY EXPERIENCE AN INTERMITTENT CONDITION WHERE THE RADIO STATION OR CD TRACK COULD CHANGE WHEN THE STEERING WHEEL MOUNTED VOLUME SWITCH IS ACTIVATED. *YC | |
| 210998 Oct 1998 | Power Train | A THUMPING OR CREAKING NOISE MAY BE HEARD COMING FROM THE TRANSMISSION TUNNEL AREA ON ACCELERATION OR WHILE DRIVING OVER BUMPY ROADS. *YC | |
| 250298 Oct 1998 | Engine And Engine Cooling | SUBJECT REGARDING I/M ( INSPECTION MAINTENANCE ) TESTING - OBD II "CARB" READINESS MONITOR INFORMATION. *YC | |
| 183298 Sep 1998 | Structure | SUBJECT ON FLASH PROGRAMMING FAILURE RECOVERY. *YC | |
| 081798 REV B Sep 1998 | Air Bags | SUBJECT REGARDING THE AIRBAG ON-OFF SWITCHES. *YC | |
| 182498 Jul 1998 | Engine And Engine Cooling | SOME VEHICLES MAY EXHIBIT LIGHT SPARK KNOCK WITH A WARM ENGINE UNDER LOAD. *YC | |
| 182298 Jun 1998 | Exterior Lighting | INFORMATION ON THE OBD II MISFIRE MONTIOR. *YC | |
| 182198 Jun 1998 | Electrical System | SERVICE CAUTION ON POWERTRAIN CONTROL MODULE ( PCM ). *YC | |
| 140398 May 1998 | Fuel System | SUBJECT ON FUEL PRESSURE GAUGE ADAPTER USAGE. *YC | |
| 9821 Apr 1998 | Power Train | SPECIFICATIONS AND SERVICE PROCEDURES USED IN THE CURRENT SERVICE MANUALS ARE BEING REVISED TO PROVIDE IMPROVED DIFFERENTIAL BEARING LIFE. *YC | |
| 081698 Apr 1998 | Equipment | INFORMATION ON INSTALLATION OF RADIO TRANSMITTING EQUIPMENT. *AK | |
| 181998 Apr 1998 | Vehicle Speed Control | SOME VEHICLES MAY EXPERIENCE BUCKING DURING WIDE OPEN THROTTLE (WOT) ACCELERATION. *YC | |
| 240298 Mar 1998 | Equipment | SERVICE MANUAL PROCEDURES TO SERVICE THE HEATER A/C HOUSING. *YC | |
| 180298 Feb 1998 | Electrical System | EXPERIENCING LONG CRANK TIME/SAGS/HESITATION OR SLOW RUN UP AFTER A COLD DIRVE-AWAY START WHICH IS CAUSED BY AN IGNITION SWITCH TRIGGERED RESET OF THE POWER TRAIN CONTROL MODULE (PCM) WHICH CAUSED ADOPTIVE MEMORY LOSS IN PCM. *AK | |
| 980130183197 Jan 1998 | Engine And Engine Cooling | SUBJECT PERTAINING TO OBD II MISFIRE MONITOR. *YC | |
| 183197 Jan 1998 | Electrical System | CONDITIONS ON OBD II MISFIRE MONITOR. *NLM | |
| 241797 Dec 1997 | Visibility | A REVISED COWL PLENUM SCREEN HAS BEEN RELEASED WHICH CONTAINS A FINE MESH SCREEN TO MINIMIZE DEBRIS FROM ENTERING THE HEATER A/C HOUSING. *YC | |
| 210697A Dec 1997 | Power Train | THIS BULLETIN INVOLVES OVERDRIVE UNAVAILABLE IN EXTREME COLD TEMPERATURES, BYPASS KIT INSTALLATION, INHIBITOR PROGRAMMING. *NLM | |
| 140897 Nov 1997 | Fuel System | INFORMATION ON POOR DRIVABILITY WITH HIGH DI (DRIVABILITY INDEX) FUEL. *NLM | |
| 083697 Oct 1997 | Electrical System | THIS BULLETIN INVOLVES SPEEDOMETER NEEDLE JUMP. *NLM | |
| 235397 Oct 1997 | Structure | CONCERNS WITH DOOR CHECK ROLLER REPAIR. *NLM | |
| 235197 Sep 1997 | Structure | CONDITION WITH DOOR TRIM PANEL VINYL OR PAINT PEELING. *YC |
Showing 60 of 86 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Jeep Grand Cherokee →