Engine
2.4L 4-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 546 of 714 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 112 of 714 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Air bags
154 complaint records27 crash reports
"CLOCK SPRING WAS REPLACED DUE TO AIR BAG LIGHT ON DASH COMING ON, AND CRUISE CONTROL FAILING TO FUNCTION. *AK *SLC..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →
Engine & cooling
145 complaint records24 fire reports
"THE ENGINE BLEW UP WHEN THE DRIVER ACCIDENTLY RAN INTO A PUDDLE OF WATER. CHRYSLER SAID IT WAS THE DRIVER'S FAULT. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Power train
142 complaint records1 fire report3 crash reports
"CONSUMER STATES TRANSMISSION FAILED, CONSUMER PAID $2,500 TO REPLACE SENSOR AND TRANSMISSION, MANUFACTURER NOTIFIED. *TT..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE02004 opened Jan 2002 | closed Mar 2002 | Seat Belts | REAR SEAT BELT MALFUNCTION - led to recall 02V076000 THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR... |
| EA01007 opened Feb 2001 | closed Nov 2002 | Electrical System | AIR BAG CLOCKSPRING - led to recall 02V293000 There is no summary currently available |
| RQ00008 opened Mar 2000 | closed Mar 2002 | Vehicle Speed Control | DC MINIVAN FUEL INJECTOR RAIL LEAK - led to recall 00V268000 There is no summary currently available |
| EA99013 opened Jun 1999 | closed Aug 2001 | Fuel System, Gasoline | POST COLLISION FUEL SYSTEM |
| PE99010 opened Feb 1999 | closed Jun 1999 | Fuel System, Gasoline | POST-COLLISION FUEL SYSTEM INTEGRITY There is no summary currently available |
Show 2 more closed investigations
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA97003 opened Jan 1997 | closed Aug 1998 | Child Seat | INTEGRATED CHILD SEAT BELT LOCKUP - led to recall 98V185000 THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL. |
| SQ96016 opened Sep 1996 | closed Feb 1997 | Seat Belts | INTEGRATED CHILD SEAT BELT LOCKUP ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 02V293000 | Air Bags | ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS. | Normally free |
| 02V076000 | Seat Belts | ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE. | Normally free |
| 00V268000 | Fuel System, Gasoline | VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. | Normally free |
| 98V185000 | Child Seat | VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED. | Normally free |
| 97V200000 | Tires | VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING. | Normally free |
| 97V070000 | Wheels | THE STEEL ROAD WHEELS WERE DAMAGED BY THE EQUIPMENT USED TO MATCH MOUNT THE WHEEL TO THE TIRE. | Normally free |
| 96V215000 | Service Brakes, Hydraulic | THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2002201 2002-11-06 | Airbag | 240,667 | On certain vehicles, the clockspring assembly may have been backwound during the vehicle assembly process. This could illuminate the air bag warning lamp and may eventually result in a driver's air bag open circuit. |
| 2002048 2002-03-15 | Accessories | 124,583 | On certain short wheel base mini vans the D-pillar mastic sound barrier patch can loosen and drop into the rear outboard seat belt assembly, causing the seat belt to become inoperative. |
| 2000215 2000-10-03 | Fuel System | 183,085 | On certain vehicles equipped with the 3.3L or 3.8L engine the Nitrile "O-ring" seals used in the fuel rail may degrade over time and extended exposure to elevated temperatures. |
| 1998168 1998-08-26 | Seats And Restraints | 15,777 | NOTE: VEHICLES EQUIPPED WITH AN INTEGRATED CHILD SEAT. THE INTEGRATED CHILD SEAT SAFETY BELT LATCH MECHANISM MAY BECOME CONTAMINATED CAUSING THE SEAT BELT RELEASE MECHANISM TO STICK AND PREVENT THE RETRACTOR FROM RELEASING. |
| 1997202 1997-11-19 | Suspension | 5,519 | NOTE: VEHICLES EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEELS. THERE IS THE POSSIBILITY THAT THE TIRE BEADS ON THESE VEHICLES WERE CUT DURING MOUNTING TO THE WHEEL. |
Show 3 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 1997107 1997-06-05 | Brakes | 1,176 | NOTE: THIS RECALL SUPERSEDES RECALL 96-174 (CHRYSLER RECALL-707) THE BRAKE MASTER CYLINDER ON THESE VEHICLES MAY ALLOW BRAKE FLUID TO LEAK PAST THE REAR PISTON GUIDE INTO THE POWER BRAKE BOOSTER. |
| 1997097 1997-05-07 | Suspension | 18 | NOTE: VEHICLES EQUIPPED WITH STEEL ROAD WHEELS. THE STEEL ROAD WHEELS MAY HAVE BEEN EQUIPMENT DAMAGED DURING THE MATCH MOUNT (WHEEL TO TIRE) PROCESS. A SCORE MARK MAY HAVE BEEN MADE ON THE WHEEL WHICH COULD AFFECT ITS DURABILITY. |
| 1996174 1996-11-06 | Brakes | 1,100 | NOTE: THIS RECALL HAS BEEN SUPERSEDED BY RECALL 97-107 (CHRYSLER-714). THE MASTER CYLINDER REAR SEAL BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 31-005-19 Nov 2019 | Equipment | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 3100619 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| 23-014-15 Apr 2015 | Equipment | Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability. | |
| 0500106A Sep 2006 | Service Brakes | SNOW/WATER INGESTION INTO REAR BRAKE DRUM. *KB | |
| 0500305 Mar 2006 | Service Brakes | SNOW/WATER INGESTION INTO REAR BRAKE DRUM. *TT | |
| 0500204 Jun 2005 | Service Brakes | SNOW/WATER INGESTION INTO REAR BRAKE DRUM. *TT | |
| 1900303 Aug 2003 | Steering | POP/TICK SOUND IN STEERING WHEEL AREA. *TT | |
| 2304402 Oct 2002 | Structure | COSMETIC CORROSION OR PERFORATION AT UPPER STRUT TOWER/S USUALLY BETWEEN THE STRUT AND UPPER LOAD PATH BEAM INNER PANEL (INNER FENDER). *TT | |
| 0500102A Sep 2002 | Service Brakes | SNOW/WATER INGESTION INTO REAR BRAKE DRUM. *YD THIS BULLETIN SUPERSEDES 05-001-02 DATED MARCH 4, 2002. *TT | |
| 0801102 Aug 2002 | Air Bags | CONCERNS WITH THE AIR BAG WARNING INDICATOR LAMP ON INTERMITTENTLY OR CONSTANTLY. *TT | |
| 1802002 Jun 2002 | Unknown Or Other | FLASH PROGRAMMING FAILURE RECOVERY. *SLC | |
| 2301502 Apr 2002 | Visibility | SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC | |
| 1900801 Nov 2001 | Steering | EXPERIENCING A POP/TICK SOUND HEARD COMING FROM THE STEERING WHEEL AREA WHILE THE VEHICLE IS IN MOTION. *TT | |
| 0700601 Nov 2001 | Power Train | SUBJECT REGARDING TRANSMISSION OIL COOLER LINE HOSE CLAMP SERVICE. *TT | |
| 0900801 Nov 2001 | Engine And Engine Cooling | SUBJECT REGARDING CAMSHAFT / BEARING SERVICE. *TT | |
| 2302701 Sep 2001 | Visibility | SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *TT | |
| 0200401 Jul 2001 | Suspension | EXPERIENCING A SQUAWK / CREAK / GROAN SOUND FROM FRONT SUSPENSION WHILE DRIVING OVER ROUGH / BUMPY ROADS. *TT | |
| 0801001 May 2001 | Electrical System | SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT | |
| 1801201 May 2001 | Equipment | SUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT | |
| 0500301 Apr 2001 | Service Brakes | A CONDITION MAY EXIST WHERE A LOW FREQUENCY HOWL / MOAN NOISE IS HEARD FROM THE REAR BRAKE AREA DURING LOW SPEED AND / OR LOW SPEED TURNS SUCH AS A PARKING LOT MANEUVER, WITH NO BRAKE PEDAL PRESSURE APPLIED. *TT | |
| 0500101 Feb 2001 | Service Brakes | ON SOME VEHICLES, WHILE DRIVING THROUGH DEEP OR BLOWING SNOW / WATER, THE SNOW / WATER MAY ENTER THE REAR BRAKE DRUMS CAUSING RUST TO DEVELOP ON THE REAR BRAKE DRUM AND SHOE FRICTION SURFACES. THIS CONDITION CAN LEAD TO TEMPORARY FREEZING OF THE REAR BRAKE LININGS TO THE DRUMS. | |
| 0800600REV Dec 2000 | Electrical System | SUBJECT REGARDING WIRE SPLICE REPAIRS. *SB | |
| 2303400A Dec 2000 | Visibility | SUBJECT REGARDING OUTSIDE MIRROR GLASS REPLACEMENT. *TT | |
| 2601200 Dec 2000 | Unknown Or Other | INFORMATION ON SERVICE PUBLICATION UPDATES. *JB | |
| 2300800B Nov 2000 | Seats | SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT | |
| 2304200 Nov 2000 | Structure | EXPERIENCING A CHATTER SOUND COMING FROM THE SLIDING DOOR POWER LOCK ACTUATOR(S) WHEN THE POWER LOCK FEATURE IS REPEATEDLY ACTIVATED. *TT | |
| 082700 Sep 2000 | Air Bags | SUBJECT REGARDING NON-DEPLOYED AIRBAG HANDLING PROCEDURES. *TT | |
| 231100A Apr 2000 | Structure | A CONDITION EXIST WHERE THE ROOF PANEL SURFACE EXHIBITS WAVINESS OR DEPRESSION(S) NEAR THE FRONT OF THE CHARACTER FEATURES OR SKID STRIP FOR ROOF RACK EQUIPPED VEHICLES. *TT | |
| 231100 Mar 2000 | Structure | THIS BULLETIN CONTAINS PROCECURES TO REMOVE WAVINESS OR DEPRESSIONS FROM THE ROOF PANEL SURFACE. *TT | |
| 230800 Mar 2000 | Seats | SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT | |
| 080600 Feb 2000 | Electrical System | THIS BULLETIN PROVIDES A REVISED WIRE SPLICE PROCEDURE AND RELATED PARTS. *TT | |
| 190999 Feb 2000 | Steering | A CONDITION WHERE A CLICK / RATTLE SOUND MAY BE HEARD COMING FROM THE AREA OF THE STEERING WHEEL WHILE THE VHICLE IS IN MOTION. *TT | |
| 180100 Feb 2000 | Engine And Engine Cooling | SUBJECT REGARDING MISDIAGNOSED LEAK DETECTION PUMP SYSTEMS WITH DIAGNOSTIC TROUBLE CODES P1494, P0442 P0455, OR P0456. *TT | |
| 180200 Feb 2000 | Engine And Engine Cooling | CONCERNS WITH THE PCV VALVE FREEZING UNDER EXTREMELY COLD CONDITIONS. *TT | |
| 051099 Jan 2000 | Service Brakes | INFORMATION REGARDING SNOW / WATER ENTERING THE REAR BRAKE DRUMS. *TT | |
| 084599 Dec 1999 | Equipment | VEHICLE OPERATOR MAY COMPLAIN OF POOR AM RADIO RECEPTION. *TT | |
| 083799 Nov 1999 | Air Bags | DAIMLERCHRYSLER CORPORATION IS NOW OFFERINB AIRBAG ON / OFF SWITCHES FOR SELECTED VEHICLES. *TT | |
| 050999 Nov 1999 | Parking Brake | INFORMATION ON REAR WHEEL PARK BRAKE ACTUATOR / LEVER SERVICE. *TT | |
| 233599REVA Oct 1999 | Structure | SUBJECT ON THE CHILD SEAT TETHER ANCHORS. *MJS | |
| 190699 Sep 1999 | Electrical System | INFORMATION REGARDING THE IGNITION SWITCH HOUSING SERVICE. *TT | |
| 210599A Sep 1999 | Power Train | THIS BULLETIN ANNOUNCES THE AVAILABILITY AND INSTALLATION OF A RESUABLE AUTOMATIC TRANSMISSION OIL PAN GASKET. *TT | |
| 233599 Sep 1999 | Seats | INFORMATION ON CHILD SEAT TETHER ANCHORS. *TT | |
| 082799 Aug 1999 | Vehicle Speed Control | CONCERNS WITH SPEED CONTROL WHICH DOES NOT MAINTAIN SET SPEED WHILE CLIMBING A GRADE. *TT | |
| 181299 Jun 1999 | Power Train | THIS BULLETIN EXPLAINS THE OPERATION AND APPLICATION OF THE LEAK DETECTION PUMP (LDP) MONITOR TEST. *TT | |
| 230199A Jun 1999 | Structure | EXPERIENCING TICK TYPE NOISE AT TOP OF LEFT B-PILLAR. *TT | |
| 070299 Jun 1999 | Engine And Engine Cooling | CONCERNS WITH SERPENTINE BELT SLIPPING OFF IDLER PULLEY. *TT | |
| 220399 Apr 1999 | Tires | SUBJECT PERTAINING TO SMOOTH ROAD HIGH-SPEED VIBRATION OR SHAKE CONDITION. *TT | |
| 220299 Apr 1999 | Tires | CUSTOMER MAY COMPLAIN OF LOW SPEED TIRE WOBBLE. *TT | |
| 210699 Apr 1999 | Vehicle Speed Control | CONDITIONS WITH INTERMITTENT LOSS OF SPEED CONTROL. *TT | |
| 210599 Mar 1999 | Power Train | SUBJECT REGARDING REUSABLE AUTOMATIC TRANSMISSION OIL PAN GASKET. *TT | |
| 180599 Feb 1999 | Engine And Engine Cooling | CONCERNS WITH SAGS / HESITATION / STUMBLE / START & STALL, A/C BUMP IMPROVEMENTS, ADDITION OF LEAK DETECTION PUMP (LDP) MONITOR TEST. *TT | |
| 210499 Feb 1999 | Power Train | SERVICE AND PARTS INFORMATION ON 1999 RUNNING CHANGES TO TRANSMISSION RANGE SENSOR (TRS) *TT | |
| 230399 Feb 1999 | Structure | CONCERNS WITH FRONT AND / OR SLIDING DOOR POWER LOCK MOTORS MAKING A WHIRLING NOISE. *TT | |
| 230199 Jan 1999 | Structure | SUBJECT PERTAINING TO A TICKING TYPE NOISE AT TOP OF LEFT B-PILLAR. *TT |
Showing 60 of 134 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Run the VIN against open recalls before you negotiate.This vehicle has 7 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Dodge Caravan →