Engine
2.4L 4-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 481 of 583 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 132 of 583 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
129 complaint records26 fire reports2 crash reports
"CONSUMER HEARD A TICKING SOUND COMING FROM THE ENGINE, DEALER FOUND THE RIGHT BACK REAR ROCKER ARM SUPPORT BROKEN. *SLC..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Electrical system
117 complaint records25 fire reports3 crash reports
"WHILE DRIVING ON HIGHWAY, VAN STARTED SHAKING, TURNED OUT TO BE THE DISTRIBUTOR NEEDED TO BE REPLACED (NOT THE CAP). *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Air bags
111 complaint records1 fire report11 crash reports
"AIRBAG LIGHT CAME ON AND CRUISE CONTROL STOPPED WORKING, DEALER FOUND CLOCK SPRING ASSEMBLY HAD TO BE REPLACED. *AK *YH..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA01007 opened Feb 2001 | closed Nov 2002 | Electrical System | AIR BAG CLOCKSPRING - led to recall 02V293000 There is no summary currently available |
| RQ00008 opened Mar 2000 | closed Mar 2002 | Vehicle Speed Control | DC MINIVAN FUEL INJECTOR RAIL LEAK - led to recall 00V268000 There is no summary currently available |
| EA99013 opened Jun 1999 | closed Aug 2001 | Fuel System, Gasoline | POST COLLISION FUEL SYSTEM |
| PE99010 opened Feb 1999 | closed Jun 1999 | Fuel System, Gasoline | POST-COLLISION FUEL SYSTEM INTEGRITY There is no summary currently available |
| EA97003 opened Jan 1997 | closed Aug 1998 | Child Seat | INTEGRATED CHILD SEAT BELT LOCKUP - led to recall 98V185000 THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL. |
Show 1 more closed investigations
| Investigation | Status | Component | Subject |
|---|---|---|---|
| SQ96016 opened Sep 1996 | closed Feb 1997 | Seat Belts | INTEGRATED CHILD SEAT BELT LOCKUP ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 02V293000 | Air Bags | ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS. | Normally free |
| 00V268000 | Fuel System, Gasoline | VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. | Normally free |
| 98V185000 | Child Seat | VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED. | Normally free |
| 97V200000 | Tires | VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING. | Normally free |
| 96V215000 | Service Brakes, Hydraulic | THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2002201 2002-11-06 | Airbag | 240,667 | On certain vehicles, the clockspring assembly may have been backwound during the vehicle assembly process. This could illuminate the air bag warning lamp and may eventually result in a driver's air bag open circuit. |
| 2002048 2002-03-15 | Accessories | 124,583 | On certain short wheel base mini vans the D-pillar mastic sound barrier patch can loosen and drop into the rear outboard seat belt assembly, causing the seat belt to become inoperative. |
| 2000215 2000-10-03 | Fuel System | 183,085 | On certain vehicles equipped with the 3.3L or 3.8L engine the Nitrile "O-ring" seals used in the fuel rail may degrade over time and extended exposure to elevated temperatures. |
| 1998168 1998-08-26 | Seats And Restraints | 15,777 | NOTE: VEHICLES EQUIPPED WITH AN INTEGRATED CHILD SEAT. THE INTEGRATED CHILD SEAT SAFETY BELT LATCH MECHANISM MAY BECOME CONTAMINATED CAUSING THE SEAT BELT RELEASE MECHANISM TO STICK AND PREVENT THE RETRACTOR FROM RELEASING. |
| 1997202 1997-11-19 | Suspension | 5,519 | NOTE: VEHICLES EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEELS. THERE IS THE POSSIBILITY THAT THE TIRE BEADS ON THESE VEHICLES WERE CUT DURING MOUNTING TO THE WHEEL. |
Show 3 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 1997107 1997-06-05 | Brakes | 1,176 | NOTE: THIS RECALL SUPERSEDES RECALL 96-174 (CHRYSLER RECALL-707) THE BRAKE MASTER CYLINDER ON THESE VEHICLES MAY ALLOW BRAKE FLUID TO LEAK PAST THE REAR PISTON GUIDE INTO THE POWER BRAKE BOOSTER. |
| 1997097 1997-05-07 | Suspension | 18 | NOTE: VEHICLES EQUIPPED WITH STEEL ROAD WHEELS. THE STEEL ROAD WHEELS MAY HAVE BEEN EQUIPMENT DAMAGED DURING THE MATCH MOUNT (WHEEL TO TIRE) PROCESS. A SCORE MARK MAY HAVE BEEN MADE ON THE WHEEL WHICH COULD AFFECT ITS DURABILITY. |
| 1996174 1996-11-06 | Brakes | 1,100 | NOTE: THIS RECALL HAS BEEN SUPERSEDED BY RECALL 97-107 (CHRYSLER-714). THE MASTER CYLINDER REAR SEAL BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 31-005-19 Nov 2019 | Equipment | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 3100619 Nov 2019 | Equipment | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. |
Show 3 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Run the VIN against open recalls before you negotiate.This vehicle has 5 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Dodge Grand Caravan →