Vehicles / Dodge / Ram / 1997

1997 Dodge RamUNDER FEDERAL INVESTIGATION

398 federal complaints (513 component records) · 7 recall campaigns on file · 5 federal investigations · 95 service bulletins · 9 Canadian recalls
See all 29 model years of the Dodge Ram →
Engine
3.9L 6-cyl
Fuel
Regular
Drive
RWD
EPA economy
14 city / 18 hwy
Federal complaints
398
Recall campaigns
7
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Brakes
88
Power train
80
Steering
40
Air bags
39
Engine & cooling
32
Glass & wipers
31
Fuel system
28
Speed control
25
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 61 complaints01 years old: 49 complaints2 years old: 56 complaints3 years old: 50 complaints4 years old: 42 complaints5 years old: 25 complaints56 years old: 13 complaints7 years old: 5 complaints8 years old: 2 complaints9 years old: 3 complaints10 years old: 2 complaints1011 years old: 1 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 2 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 311 of 398 complaints with a usable failure date.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Brakes

88 complaint records7 crash reports
"THE BRAKE PADS WORE OUT 4 TIMES WITHIN 40,000 MILES. DEALER CLAIMED IT WAS DUE TO THE CONSUMER'S WAY OF DRIVING. *AK.ET...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Power train

80 complaint records1 fire report2 crash reports
"WHILE TRAVELING AT 50 MPH VEHICLE STARTED SMOKING. DEALER STATED TRANSMISSION FLUID LEAKED INTO THE EXHAUST MANIFOLD. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Steering

40 complaint records4 crash reports
"THERE IS TOO MUCH PLAY IN STEERING, VEHICLE TAKEN TO DEALER 3 TIMES. DEALER SAID THIS WAS A CHARACTERISTIC OF VEHICLE.*AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
RQ98002
opened Mar 1998
OPENPower TrainTRANSMISSION QUICK CONNECTORS - led to recall 97V084000
ON APRIL 17, 1997, THE CHRYSLER CORPORATION FILED A DEFECT INFORMATION REPORT CONCERNING APPROXIMATELY 800,000 1994 THROUGH 1997 DODGE RAM PICKUPS EQUIPPED WITH V6 OR V8 ENGINES AND AUTOMATIC TRANSMISSIONS, 1995 THROUGH 1997DODGE RAM PICKUPS EQUIPPED WITH THE...
DP03006
opened Sep 2003
closed Apr 2004SeatsSEAT BACK FAILURE
ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS...
RQ00012
opened May 2000
closed Apr 2001StructureHOOD LATCH - led to recall 95V056000
ONMARCH 20, 1995, DAIMLERCHRYSLER FILED A DEFECT REPORT FOR 181,008 1994 AND 1995 DODGE RAM TRUCKS MANUFACTUREDC FROM JANUARY 21, 1994 - OCTOBER 25, 1994 AT THE DODGE CITY ASSEMBLY PLANT AND FROM MARCH 26, 1994 - DECEMBER 8, 1994 AT THE LAGO ALBERTO ASSEMBLY...
EA98005
opened Feb 1998
closed May 1999Service Brakes, HydraulicCLUTCH HYDRAULIC LINE
ALLEGED PLASTIC CLUTCH TUBE MAY FAIL FROM EXPOSURE TO EXHAUST HEAT, RESULTING IN LOSS OF CLUTCH FUNCTION AND POSSIBLE VEHICLE FIRE.
PE97043
opened Oct 1997
closed Feb 1998Service Brakes, HydraulicCLUTCH HYDRAULIC LINE FAILURE - led to recall 99V115000
ALLEGED CLUTCH LINE MAY MELT AND LEAK HYDRAULIC FLUID IN THE VICINITY OF THE EXHAUST MANIFOLD.LEAKED HYDRAULIC FLUID COULD IGNITE AND CAUSE A VEHICLE FIRE.

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
02V161000Vehicle Speed ControlON CERTAIN PICKUP TRUCKS EQUIPPED WITH DIESEL ENGINES ONLY, THE THROTTLE LINKAGE JOINTS CAN CORRODE AND CAUSE THE THROTTLE TO BIND OR STICK.Normally free
01V153000Air BagsVEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING.Normally free
01V040000Latches/Locks/LinkagesON CERTAIN PICKUP TRUCKS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE FOLLOWING "SALT BELT" STATES: MAINE, NEW HAMPSHIRE, VERMONT, MASSACHUSETTS, RHODE ISLAND, CONNECTICUT, NEW YORK, NEW JERSEY, PENNSYLVANIA,...Normally free
99V115000Power TrainVEHICLE DESCRIPTION: PICKUP TRUCKS EQUIPPED WITH MANUAL TRANSMISSION, V10 ENGINES AND FOUR-WHEEL-DRIVE TRANSFER CASES.Normally free
99V023000Air BagsVEHICLE DESCRIPTION: VAN AND WAGON MODEL PASSENGER VEHICLES. IF WATER/ROAD SALT GETS ON THE INTERIOR FLOOR OF THE VEHICLE IN THE PROXIMITY OF THE AIR BAG ELECTRONIC CONTROL MODULE (AECM), THE AECM CAN CORRODE.Normally free
97V126000Unknown Or OtherVEHICLE DESCRIPTION: LIGHT DUTY TRUCKS EQUIPPED WITH DIESEL ENGINES. THE EXHAUST PIPE CONTACTS OR IS IN CLOSE PROXIMITY TO THE OUTER DASH PANEL SILENCER PAD.Normally free
97V084000Power TrainUNDER CERTAIN HIGH LOAD OPERATING CONDITIONS, THE TRANSMISSION FLUID TEMPERATURE CAN EXCEED THE MELTING POINT OF THE MATERIAL USED IN THE CONNECTOR TO RETAIN THE FLUID LINE TO THE TRANSMISSION.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2002107
2002-07-06
Engine13,006Certain Ram trucks equipped with a diesel engine. The potential is for the throttle control linkage joints to corrode and cause the throttle to bind or stick, which could result in a loss of throttle control.
2001055
2001-03-08
Structure73,167On certain pickup trucks located in Ontario, Quebec and the Maritime provinces, corrosion of the hood secondary latch return spring may cause the hood secondary latch to become inoperative, possibly allowing the hood to open unexpectedly...
1999132
1999-06-28
Structure687On certain 4 x 4 pickups equipped with an 8.0 litre V10 engine, Under certain heavy duty applications, such as driving up a steep grade in four wheel drive with a full load, the local exhaust temperature proximate to the hydraulic clutch...
1999026
1999-02-23
Seats And Restraints12,845On certain vehicles, the air bag electronic control module (AECM) will corrode if water/road salt is introduced onto the interior floor in the proximity of the AECM.
1999027
1999-02-23
Electrical6,176On certain Ram 3500 vehicles, the headlamp switches used in this truck series operate under a high current load which results in switch internal temperatures above the 100 degree centigrade limit for the internal lubing grease.
Show 4 more Canadian recalls
RecallSystemUnits (CA)Summary
1998038
1998-03-04
Emissions3,408Certain Ram 3500 vehicles do not comply with CMVSS 1101 - emission device. The Vehicle emission warranty statement in the engine warranty manuals does not include the powertrain control module and the catalyst in the list of warranted...
1997167
1997-10-03
Emissions13Certain vehicles may not comply with CMVSS 1103 - exhaust emissions. Improper calibration of the Powertrain Control Module may cause an increase in the levels of carbon monoxide (co) emissions to a level in excess of the Standard.
1997139
1997-08-14
Structure1,235On certain vehicles, the exhaust pipe may be in contact or close proximity to the outer dash panel silencer pad.
1997096
1997-05-07
Powertrain50,846On certain vehicles, the transmission fluid temperature could exceed the melting point of the connector which retains the fluid line to the transmission.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
1100605
Dec 2005
Engine And Engine CoolingILLUMINATED MIL AS THE RESULT OF A DIAGNOSTIC TROUBLE CODE (DTC) P0420 - CATALYST EFFICIENCY, OR MAY HAVE FAILED A CALIFORNIA SMOG OR STATE I/M TEST BUT WITHOUT AN ILLUMINATED MIL, OR A RATTLING SOUND FROM THE UNDERSIDE OF THE VEHICLE.
1802002
Jun 2002
Unknown Or OtherFLASH PROGRAMMING FAILURE RECOVERY. *SLC
1801201
May 2001
EquipmentSUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT
0900401
May 2001
Engine And Engine CoolingCUSTOMER MAY COMPLAIN OF HIGH OIL CONSUMPTION, GREY OIL SMOKE COMING OUT OF THE EXHAUST OR BREATHER TUBE, OR MECHANICAL KNOCKING. *TT
2100601
Mar 2001
Power TrainAUTOMATIC TRANSMISSION FLUID USAGE ATF+4. *TT *MJ
Show 55 more bulletins
BulletinTypeComponentSummary
0200101
Jan 2001
SuspensionSOME CUSTOMERS MAY EXPERIENCE A SITUATION IN WHICH THE REAR OF THE VEHICLE SITS TOO HIGH TO ATTACH THEIR FIFTH WHEEL OR GOOSE NECK TRAILER TO THE TRAILER HITCH TURNABLE. *JB
0800600REV
Dec 2000
Electrical SystemSUBJECT REGARDING WIRE SPLICE REPAIRS. *SB
2300800B
Nov 2000
SeatsSUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT
081600
Apr 2000
EquipmentCONCERNS WITH A BUZZ NOISE COMING FROM THE FRONT DOOR SPEAKER(S). *TT
090700
Apr 2000
Fuel SystemSUBJECT PERTAINING TO AIR FILTER SERVICE. *TT
020400
Mar 2000
SuspensionSOME CUSTOMERS MAY COMMENT ON A SQUEAKING / CLICKING NOISE FROM REAR LEAF SPRINGS. *TT
080600
Feb 2000
Electrical SystemTHIS BULLETIN PROVIDES A REVISED WIRE SPLICE PROCEDURE AND RELATED PARTS. *TT
090500
Feb 2000
Engine And Engine CoolingEXPERIENCING SPARK KNOCK AND ENGINE OIL CONSUMPTION DUE TO INTAKE MANIFOLD PAN GASKET OIL LEAK. *TT
180100
Feb 2000
Engine And Engine CoolingSUBJECT REGARDING MISDIAGNOSED LEAK DETECTION PUMP SYSTEMS WITH DIAGNOSTIC TROUBLE CODES P1494, P0442 P0455, OR P0456. *TT
020699A
Dec 1999
SuspensionTHIS BULLETIN MENTIONS THAT THE FRONT WHEEL BEARING GREASE IS EVIDENT ON THE BEARING SEAL AREA. *TT
233599REVA
Oct 1999
StructureSUBJECT ON THE CHILD SEAT TETHER ANCHORS. *MJS
021399
Sep 1999
SuspensionEXPERIENCING SQUEAKING NOISE FROM REAR LEAF SPRINGS. *TT
090699
Sep 1999
Engine And Engine CoolingSUBJECT REGARDING SPARK KNOCK AND ENGINE OIL CONSUMPTION DUE TO INTAKE MANIFOLD PAN GASKET OIL LEAK. *TT
083099
Sep 1999
VisibilitySUBJECT REGARDING THE OUTSIDE POWER MIRROR PIVOT ARM ROTATING WITH LITTLE RESISTANCE. *TT
233599
Sep 1999
SeatsINFORMATION ON CHILD SEAT TETHER ANCHORS. *TT
050799
Jun 1999
Service BrakesBRIEF INFORMATION ON THE USE OF ASBESTOS FIBER BRAKE LININGS. *TT
050699
Jun 1999
Service BrakesINFORMATION REGARDING ACCELERATED BRAKE LINING WEAR, FRONT VERSUS REAR. *TT
181299
Jun 1999
Power TrainTHIS BULLETIN EXPLAINS THE OPERATION AND APPLICATION OF THE LEAK DETECTION PUMP (LDP) MONITOR TEST. *TT
020699
Jun 1999
SuspensionSUBJECT ON THE FRONT WHEEL BEARING GREASE IS EVIDENT ON THE BEARING SEAL AREA. *TT
190399
May 1999
SteeringCONDITIONS WITH STEERING SLOW TO RETURN TO CENTER. *TT
210899
Apr 1999
Power TrainVEHICLES EXHIBITING BUZZ, WHINING, OR MOANING LIKE NOISE FROM COLD TRANSMISSION WHEN REVERSE GEAR IS SELECTED. *TT
230899
Mar 1999
Unknown Or OtherEXHIBITING CREAKS OR SQUEAKS NEAR THE LEFT AND / OR RIGHT SIDE OF THE INSTRUMENT PANEL. *TT
184898
Dec 1998
Electrical SystemSUBJECT REGARDING IGNITION SYSTEM CROSS FIRE/ SECONDARY IGNITION WIRE INDUCTION. *AK
184998
Dec 1998
Power TrainDRIVELINE INDUCED VEHICLE SURGE / VIBRATION DIAGNOSIS. *AK
182997
Dec 1998
Vehicle Speed ControlVEHICLE MAY BUCK/JERK WHILE UNDER LIGHT ACCELERATION OR WHILE DRIVING AT STEADY STATE SPEED DUE TO THE SENSITIVITY OF THROTTLE LINKAGE TO DRIVE RINPUT. *AK
250298
Oct 1998
Engine And Engine CoolingSUBJECT REGARDING I/M ( INSPECTION MAINTENANCE ) TESTING - OBD II "CARB" READINESS MONITOR INFORMATION. *YC
211098
Sep 1998
Power TrainCONDITIONS WITH LOSS OF FIFTH GEAR. *YC
110898
Sep 1998
Engine And Engine CoolingA NEW KIT HAS BEEN RELEASED THAT WILL ALLOW TECHNICIANS TO REPAIR TURBOCHARGERS WITH FAILED WASTEGATE ACTUATORS. *AK
090498
Sep 1998
Engine And Engine CoolingSOME VEHICLES MAY EXHIBIT A CONDITION WHERE THE ACCESORY DRIVE BELT BECOMES DAMAGED ON THE INBOARD EDGE. *YC
183298
Sep 1998
StructureSUBJECT ON FLASH PROGRAMMING FAILURE RECOVERY. *YC
233598
Aug 1998
StructureWHEN REMOVING DOOR TRIM PANEL FROM THE DOOR, IT IS EXTREMELY IMPORTANT THAT EACH INDIVIDUAL PLASTIC RETAINER CLIP IS SEPARATED FROM DOOR BY USING ATRIM PANEL REMOVAL TOO, SUCH AS SNAP ON TOOL A161B/DOOR PANELS SHOULD NEVER BE REMOVED BY HAND. *AK
182498
Jul 1998
Engine And Engine CoolingSOME VEHICLES MAY EXHIBIT LIGHT SPARK KNOCK WITH A WARM ENGINE UNDER LOAD. *YC
060198
Jun 1998
Power TrainWHEN SERVICING THE RELEASE FORK IT IS NECESSSARY TO INSURE THAT THE FORK IS INSTALLED PROPERLY. FAILURE TO DO SO, CAN CAUSE A LOW GROWLING SOUND TO COME THROUGH THE CLUTCH PEDAL WHEN THE PEDAL IS DEPRESSED. *AK
050498
Jun 1998
Service BrakesVEHICLES LISTED ON THIS BULLETIN ARE EQIPPED WITH REAR HEIGHT SENSING PROPORTIONING VALVE THAT ADJUST BRAKE PRESSURE TO THE REAR BRAKES BASED UPON DISTANCE BETWEEN FRAME AND REAR AXLE. *AK
182198
Jun 1998
Electrical SystemSERVICE CAUTION ON POWERTRAIN CONTROL MODULE ( PCM ). *YC
231798
May 1998
StructureCENTER ARM REST UPPER INERTIA LATCH COVER ON DRIVER'S SIDE BROKE. *AK
140398
May 1998
Fuel SystemSUBJECT ON FUEL PRESSURE GAUGE ADAPTER USAGE. *YC
081698
Apr 1998
EquipmentINFORMATION ON INSTALLATION OF RADIO TRANSMITTING EQUIPMENT. *AK
181998
Apr 1998
Vehicle Speed ControlSOME VEHICLES MAY EXPERIENCE BUCKING DURING WIDE OPEN THROTTLE (WOT) ACCELERATION. *YC
180798
Feb 1998
Engine And Engine CoolingCUSTOMER MAY BE CONCERN OF INCORRECT IDLE ADJUSTMENTS. *YC
180698
Feb 1998
Fuel SystemCOMPLAINTS OF HARD OR NO START CONDITONS. *YC
210498
Feb 1998
Power TrainSUBJECT ON MANUAL TRANSMISSION GEAR RATTLE AT OPERATING TEMPERATURES. *YC
230598
Jan 1998
StructurePAINTED SURFACES OF THE VEHICLE MAY EXPERIENCE A "MILKY" OR "FOGGY" DISCOLORATION. *YC
210697A
Dec 1997
Power TrainTHIS BULLETIN INVOLVES OVERDRIVE UNAVAILABLE IN EXTREME COLD TEMPERATURES, BYPASS KIT INSTALLATION, INHIBITOR PROGRAMMING. *NLM
182997A
Dec 1997
Vehicle Speed ControlCONCERNS WITH VEHICLE BUCKING. *NLM
083997
Nov 1997
Electrical SystemCONDITION WITH KEYLESS ENTRY (RKE) TRANSMITTER BATTERIES DISCHARGE PREMATURELY. *YC
021197
Nov 1997
SuspensionVEHICLE EXPERIENCING A CLUNKING NOISE BEING HEARD IN THE FRONT SUSPENSION WHILE DRIVING ON ROUGH ROADS. *YC
191397
Nov 1997
SteeringTHIS BULLETIN INVOLVES LOWER STEERING COLUMN NOISE AND/OR MINO LOWER STEERING COLUMN MOVEMENT. *NLM
236197
Nov 1997
StructureTHIS BULLETIN INVOLVES OIL CANNING NOISE COMING FROM BOX AREA. *NLM
140897
Nov 1997
Fuel SystemINFORMATION ON POOR DRIVABILITY WITH HIGH DI (DRIVABILITY INDEX) FUEL. *NLM
070597
Nov 1997
Engine And Engine CoolingCONCERNS OF HIGH COOLANT TEMPERATURES OR OVERHEATING WITH SNOWPLOW ATTACHED. *YC
182997
Oct 1997
Engine And Engine CoolingSOME VEHICLES MAY EXHIBIT A BUCKING OR JERKING CONDITION WHILE UNDER LIGHT ACCELERATION OR WHILE DRIVING AT STEADY STATE SPEEDS. *YC
710
Oct 1997
Power TrainEMISSION RECALL #710 ON REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM). *TT
970926082797
Sep 1997
EquipmentTHE CD PLAYER MAY BECOME INOPERATIVE, AND WILL NOT ACCEPT THE CD WHEN ATTEMPTING TO INSERT THE DISK INTO THE RADIO. *YC
082797A
Sep 1997
Electrical SystemVEHICLE MAY EXPEREIENCE INOPERATIVE CD PLAYER SALES CODE RAZ RADIO. *NLM

Showing 60 of 95 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  2. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  3. Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 7 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Dodge Ram →