Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
Suspension
Brakes
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| DP05005 opened Sep 2005 | closed Jan 2006 | Engine And Engine Cooling | SPARK PLUG EJECTION FROM CYLINDER HEAD ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE... |
| EA03012 opened Jul 2003 | closed Apr 2005 | Service Brakes, Hydraulic | REAR BRAKE LINE FAILURE - led to recall 05V086000 IN A LETTER DATED FEBRUARY 25, 2005, FORD MOTOR COMPANY (FORD) NOTIFIED ODI THAT IT WOULD BE CONDUCTING A CUSTOMER SATISFACTION PROGRAM (FORD NO. |
| RQ03004 opened Mar 2003 | closed Jul 2003 | Service Brakes, Hydraulic | REAR BRAKE LINE FAILURE ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE... |
| RQ03002 opened Jan 2003 | closed Jun 2003 | Suspension | BALL JOINT SEPARATION SEE ATTACHED REPORT. |
| EA02025 opened Sep 2002 | closed Jun 2004 | Engine And Engine Cooling | SPEED CONTROL DEACTIVATION SWITCH FIRES BASED ON THE LOW RATE OF FIRE INCIDENTS (2.5 INCIDENTS PER 100,000 VEHICLES SOLD) WHERE FAILURE OF THE SCDS IS INVOLVED AND THE AGE OF THE VEHICLES ? 7 TO 11 YEARS ? |
Show 2 more closed investigations
| Investigation | Status | Component | Subject |
|---|---|---|---|
| DP02007 opened Aug 2002 | closed Dec 2002 | Vehicle Speed Control | FUEL-FED FIRES THE FARS DATA SHOWS THAT THE RISK OF FIRE FROM IMPACT IN ALL DIRECTIONS IN THE SUBJECT VEHICLES IS THE SAME AS ALL OTHER SEDANS.THE SUBJECT VEHICLES ARE NOT OVER REPRESENTED WITH RESPECT TO THE RISK OF FIRE IN REAL-WORLD HIGH-ENERGY CRASHES.A FURTHER... |
| SQ01014 opened Nov 2001 | closed Oct 2002 | Fuel System, Gasoline | POST REAR END COLLISION FIRES - led to recall 02I003000 There is no summary currently available |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 07V336000 | Vehicle Speed Control | ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN. | Normally free |
| 01V318000 | Air Bags | EQUIPMENT DESCRIPTION: PASSENGER VEHICLES THAT HAVE HAD THE DRIVER'S AIR BAG MODULE REPLACED AFTER APRIL 5, 2000. | Normally free |
| 00V157002 | Seat Belts | VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. | Normally free |
| 00V157001 | Seat Belts | VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. | Normally free |
| 98V322000 | Suspension | VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE... | Normally free |
| 96V231000 | Air Bags | TWO BOLTS THAT ATTACH THE DRIVER AIR BAG TO THE STEERING WHEEL WERE NOT INSTALLED DURING VEHICLE ASSEMBLY. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2007258 2007-08-07 | Electrical | 165,447 | On certain vehicles, the speed control deactivation switch may overheat, smoke, or burn, potentially resulting in an underhood fire. The failure mode appears to be different than that of Recall 2005028 (05S28). |
| 1998251 1998-12-22 | Suspension | 4,856 | Note: 1996-99 crown victoria police, fleet and ngv and lincoln town car limousine equipped with a lower control arm ball joint containing a one piece bearing and 1990-96 crown victoria police, fleet and ngv and lincoln town car limousine... |
| 1997009 1997-01-21 | Seats And Restraints | 25 | THE TWO BOLTS THAT ATTACH THE DRIVER AIR BAG MAY NOT HAVE BEEN INSTALLED DURING VEHICLE ASSEMBLY. IF A VEHICLE WITHOUT THE BOLTS INSTALLED IS INVOLVED IN A DEPLOYMENT LEVEL FRONTAL COLLISION, THE AIR BAG MODULE WOULD STAY IN POSITION... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| CSP 08B04 May 2008 | Fuel System | FORD/LINCOLN MERCURY: CERTAIN 1992-2001 MODEL YEAR CROWN VICTORIA, GRAND MARQUIS, AND TOWN CAR VEHICLES REGISTERED IN THE STATES OF WISCONSIN AND CONNECTICUT UPGRADE MODIFICATIONS FOR HIGH SPEED REAR IMPACTS. *PE | |
| 07212 Oct 2007 | Engine And Engine Cooling | SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE | |
| 0531 May 2007 | Structure | CUSTOMER SATISFACTION PROGRAM 05B31 - INFORMATION ONLY. A POSSIBILITY THAT DURING A HIGH SPEED / HIGH ENERGY REAR COLLISION, CERTAIN COMPONENTS HAVE AN INCREASED RISK OF PUNCTURING THE FUEL TANK ON VEHICLES WITH LIMO PREP PACKAGE LIMO PACKAGE UPGRADE KIT OFFERING. | |
| 05N04 Dec 2005 | Engine And Engine Cooling | EXTENDED COVERAGE PROGRAM 05N04 - EXTENDED COVERAGE FOR COMPOSITE INTAKE MANIFOLD. THIS PROGRAM IS BEING PROVIDED AS A SETTLEMENT TO A CLASS ACTION LAWSUIT. | |
| 042107 Dec 2004 | Power Train | GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 04217 Nov 2004 | Power Train | GENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT | |
| 03245 Dec 2003 | Engine And Engine Cooling | MALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0420 AND/OR P0430. *TT | |
| 03203 Oct 2003 | Electrical System | MALFUNCTION INDICATOR LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0442, P0455, P0456, P0457 OR P1442 OR A CHECK FUEL CAP LAMP ILLUMINATED WITH DTC P0457 FOR THE EVAPORATIVE EMISSION SYSTEM. *TT | |
| 17310 Oct 2003 | Electrical System | MALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0420 (CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD - BANK 1) AND/OR P0430 (CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD - BANK 2). *TT | |
| 03181 Sep 2003 | Electrical System | REMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT | |
| 03148 Jul 2003 | Power Train | NEW TRANSMISSION COOLER FLUSHER - SERVICE TIPS. 2003 ESCORT AND SUPER DUTY F SERIES INCLUDED. *TT | |
| 0398 May 2003 | Fuel System | MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION WITH DIAGNOSTIC TROUBLE CODES P0442, P0455, P0456, P0457, P1442 OR CHECK FUEL CAP LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE P0457. *TT | |
| 03261 Jan 2003 | Power Train | NEW SERVICE PART - NUMBER 5 NEEDLE BEARING AND RACE KIT - 4R70W TRANSMISSION - SERVICE TIP. *TT | |
| 02208 Oct 2002 | Equipment | CLIMATE CONTROL A/C SERVICE TECH TIPS. *EH | |
| 02107 May 2002 | Visibility | TRANSFER SERVICE TIPS FOR THE FRONT WIPER MOTOR MOUNT BRACKET AND DEPRESSED PARK OUTPUT ARM. *TT | |
| 0222 Feb 2002 | Engine And Engine Cooling | SOME VEHICLES MAY EXHIBIT AN INTAKE MANIFOLD CROSSOVER (FIRST RUNNER) COOLANT SEEPAGE CONDITION. *TT | |
| 0214 Jan 2002 | Engine And Engine Cooling | SOME ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN-VEHILE HAVE BEEN FOUND TO LEAK COOLANT AND/OR OIL FROM THE CYLINDER HEAD GASKET AREA. *TT | |
| 01246 Dec 2001 | Engine And Engine Cooling | ENGINE OIL SYSTEM PRIMING PROCEDURES, SERVICE TIPS FOR REPORTS OF PREMATURE ENGINE FAILURE. *TT | |
| 012114 Oct 2001 | Fuel System | PARTS AND PROCEDURE TO REDUCE THE POTENTIAL OF FUEL TANK PUNCTURES DURING RARE AND EXTREMELY HIGH-SPEED REAR IMPACTS. *TT | |
| 01205 Oct 2001 | Engine And Engine Cooling | SOME VEHICLES MAY EXHIBIT VACUUM OR AIR LEAKS IN THE INTAKE MANIFOLD AND / OR ENGINE SYSTEM CAUSING DIAGNOSTIC TROUBLE CODES P0171 AND OR P0174. *TT | |
| 01181 Sep 2001 | Power Train | BRAKE SHIFT INTERLOCK.*JB | |
| 01156 Aug 2001 | Visibility | SOME VEHICLES MAY EXHIBIT HEATER CORE LEAKS. *SLC | |
| 01157 Aug 2001 | Unknown Or Other | INFORMATION REGARDING TRANSMISSION FLUID USAGE CHARTS. *SLC | |
| 15158 Aug 2001 | Engine And Engine Cooling | SOME VEHICLES MAY EXHIBIT A FEAD BELT JUMP-OFF TOSS. *YH | |
| 14862 Apr 2001 | Fuel System | INFORMATION ON REPLACING FUEL TANK STRAP BOLTS. *TT | |
| 0147 Mar 2001 | Engine And Engine Cooling | SUBJECT REGARDING ENGINE OIL RECOMMENDATIONS FOR USE IN 2001 VEHICLES - SAE 5W-20 MOTOR OIL. *TT | |
| 00E11 Feb 2001 | Power Train | SERVICE ACTION 00E11, SUPPLEMENT #1 - UPDATE INFORMATION REGARDING ON-BOARD DIAGNOSTIC SYSTEM UPGRADE. *TT | |
| 00E11 Dec 2000 | Equipment | SERVICE ACTION BULLETIN REGARDING ON-BOARD DIAGNOSTIC SYSTEM UPGRADE. *TT | |
| 002310 Nov 2000 | Power Train | SUBJECT REGARDING CONTAMINATION FROM PRIOR TRANSMISSION CONCERNS OR EXCESS WEAR MAY BE TRAPPED IN THE TRANSMISSION FLUID COOLING SYSTEM. *TT | |
| 00213 Oct 2000 | Equipment | SUBJECT REGARDING CLIMATE CONTROL - EATC - BLOWER MOTOR CONTROL SERVICE TIPS. *JB | |
| 14370 Sep 2000 | Unknown Or Other | INFORMATION ON PROGRAMMING REMOTES AFTER DRIVER DOOR MODULE REPLACEMENT. *JB | |
| 8300 Apr 2000 | Engine And Engine Cooling | SOME VEHICLES MAY EXHIBIT A BANG / POPPING NOISE HEARD FROM THE EXHAUST SYSTEM DURING COOL-DOWN. **MR | |
| 8300 Mar 2000 | Engine And Engine Cooling | SOME VEHICLES MAY EXIBIT A BANG POPPING NOISE HEARD FROM THE EXHAUST SYSTEM DURING COOL-DOWN. *TT | |
| 8136 Feb 2000 | Visibility | SUBJECT PERTAINING TO HEATED BACKGLASS REPAIR PROCESSES. *TT | |
| 13868 Feb 2000 | Visibility | INFORMATION REGARDING HEATED BACKGLASS REPAIR PROCESSES. *TT | |
| 0015 Jan 2000 | Power Train | INFORMATION REGARDING THE NEW TRANSMISSION COOLER FLUSHER- SERVICE TIP. *MJS | |
| 99234 Nov 1999 | Unknown Or Other | INFORMATION ON DIAGNOSING A VEHICLE WITH MALFUNCTION INDICATOR LAMP ILLUMINATED AND DIAGNOSTIC TROUBLE CODES P0442 AND P0455 STORED IN CONTINUOUS MEMORY. *TT | |
| 99242 Nov 1999 | Structure | INFORMATION ON REPLACING AND / OR REPAIRING MALFUNCTIONING (DOOR, IGNITION AND DECKLID) LOCKS. *TT | |
| 99222 Oct 1999 | Electrical System | SUBJECT ON A WIRE HARNESS TERMINAL REPAIR KIT AVAILABLE FOR REPAIRING ELECTRICAL WIRING HARNESSES. *TT | |
| 7312 Oct 1999 | Visibility | SOME VEHICLES EQUIPPED WITH FACTORY INSTALLED MOONROOF MAY EXHIBIT A BOOMING OR BUFFETING NOISE WHILE TRAVELING AT SPEEDS GREATER THAN 40 MPH WHEN THE MOONROOF IS OPEN. *TT | |
| 13400 Oct 1999 | Visibility | SOME CARS EQUIPPED WITH FACTORY INSTALLED MOONROOF MAY EXHIBIT A BOOMING OR BUFFETING NOISE WHILE TRAVELING AT SPEEDS GREATER THAN 40 MPH WHEN THE MOONROOF IS OPEN. *TT | |
| 99194 Sep 1999 | Service Brakes | INFORMATION FOR SERVICING AND DIAGNOSING BRAKE VIBRATION, BRAKE INSPECTION, AND BRAKE FRICTION MATERIAL REPLACEMENT. *TT | |
| 99195 Sep 1999 | Equipment | SERVICE INFORMATION FOR MUSTY AND MILDEW TYPE ODORS COMING FROM THE AIR CONDITIONING / HEATING SYSTEM. *TT | |
| 99196 Sep 1999 | Equipment | INFORMATION ON IDENTIFYING NON-APPROVED / ALTERNATE REFRIGERANTS WHICH COULD CAUSE SAFETY, AND PERFORMANCE CONCERNS IF INSTALLED IN FORD A/C SYSTEMS. *TT | |
| 99185 Sep 1999 | Unknown Or Other | VEHICLES BUILT BETWEEN 3/15/1997 AND 12/31/1998 AND WITH 4R70W TRANSMISSIONS MAY EXPERIENCE DELAYED OR NO 2-3 UPSHIFT, TRANSMISSION CONTROL INDICATOR LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE P0782 STORED IN MEMORY. *TT | |
| 996785 Aug 1999 | Equipment | VEHICLES EQUIPPED WITH A CELLULAR PHONE MAY EXHIBIT A CONDITION IN WHICH THE CELLULAR PHONE DOES NOT RING WHEN RECEIVING INCOMING CALLS. *TT | |
| 6728 Aug 1999 | Engine And Engine Cooling | SOME VEHICLES MAY EXHIBIT A BANG POPPING NOISE HEARD FROM THE EXHAUST SYSTEM DURING COOL-DOWN. *TT | |
| 13057 Aug 1999 | Equipment | CONCERNS WITH CELLULAR PHONES NOT RINGING WHEN RECEIVING CALLS. *TT | |
| 99152 Jul 1999 | Power Train | INFORMATION ON THE NEW FLUSH AND FILL TOOL AVAILABLE THROUGH ROTUNDA. *TT | |
| 13025 Jul 1999 | Engine And Engine Cooling | SOME VEHICLES MAY EXHIBIT A BANG POPPING NOISE HEARD FROM THE EXHAUST SYSTEM DURING COOL-DOWN. *TT | |
| 99139 Jun 1999 | Exterior Lighting | CONDITIONS WITH THE BRAKE LAMPS INADVERTENTLY DISABLING THE BRAKE SHIFT INTERLOCK. *TT | |
| 99129 Jun 1999 | Equipment | EXPERIENCING A WHINE / BUZZ TYPE NOISE IN THE SPEAKERS OF THE ENTERTAINMENT RADIO OR TWO-WAY RADIO ON VEHICLES WITH AN IN-TANK ELECTRIC FUEL PUMP. *TT | |
| 99111 Jun 1999 | Unknown Or Other | INFORMATION DESIGNED TO AID IN THE DIAGNOSIS, TESTING AND REPAIR OF NOISE, VIBRATION AND HARSHNESS (NVH) CONCERNS. *TT | |
| 991210 Jun 1999 | Unknown Or Other | FORD MOTOR COMPANY HAS RELEASED A PRIVATE LABELED MATERIAL TO BE USED FOR IRON PARTICLE / ACID RAIN SERVICE REPAIRS. *TT | |
| 9996 May 1999 | Power Train | EXPERIENCING A DELAYED OR NO 2-3 UPSHIFT, PRIMARILY WHEN THE TRANSMISSION IS COLD ON VEHICLES WITH FORD QALITY REMANUFACTURED (FQR) 4R70W TRANSMISSION EXCHANGE UNITS WITH JULIAN BUILD BETWEEN 062-97 AND 040-99. *TT | |
| 99816 May 1999 | Engine And Engine Cooling | FORD MOTOR COMPANY NOW RECOMMENDS SAE 5W-30 VISCOSITY GRADE FOR SERVICING ANY FORD GASOLINE-POWERED VEHICLE REGARDLESS OF MODEL YEAR. *TT | |
| 99-8-15 May 1999 | Structure | SUBJECT REGARDING DOOR TRIM PANEL REPLACEMENT - SERVICE TIP. *TT | |
| 9943 Mar 1999 | Power Train | INFORMATION REGARDING REPROGRAMMING POWERTRAIN CONTROL MODULES (PCMS). *TT | |
| 9947 Mar 1999 | Engine And Engine Cooling | ENGINE EXPERIENCING ROUGHNESS AT IDLE DUE TO EXHAUST SYSTEM RESONANCE. *TT | |
| 98258 Dec 1998 | Steering | A VIBRATION / NOISE FELT IN STEERING WHEEL ON RIGHT TURNS. |
Showing 60 of 134 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Lincoln Town Car →