1997 Mercury Mountaineer

328 federal complaints (399 component records) · 6 recall campaigns on file · 4 federal investigations · 291 service bulletins · 1 Canadian recall
See all 15 model years of the Mercury Mountaineer →
Engine
5.0L 8-cyl
Fuel
Regular
Drive
RWD
EPA economy
12 city / 17 hwy
Federal complaints
328
Recall campaigns
6
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Tires
162
Speed control
59
Brakes
42
Electrical system
18
Suspension
16
Engine & cooling
16
Seat belts
12
Glass & wipers
11
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 31 complaints01 years old: 23 complaints2 years old: 32 complaints3 years old: 93 complaints4 years old: 17 complaints5 years old: 13 complaints56 years old: 2 complaints7 years old: 7 complaints8 years old: 6 complaints9 years old: 2 complaints10 years old: 5 complaints1011 years old: 1 complaints12 years old: 2 complaints13 years old: 2 complaints14 years old: 1 complaints15 years old: 3 complaints1516 years old: 1 complaints17 years old: 2 complaints18 years old: 1 complaints19 years old: 0 complaints20+ years old: 5 complaints20+
Years between the model year and the owner's reported failure date. Based on 249 of 328 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 1 complaints020,000 - 40,000 miles: 0 complaints40,000 - 60,000 miles: 2 complaints40k60,000 - 80,000 miles: 0 complaints80,000 - 100,000 miles: 5 complaints80k100,000 - 120,000 miles: 5 complaints120,000 - 140,000 miles: 7 complaints120k140,000 - 160,000 miles: 4 complaints160,000 - 180,000 miles: 3 complaints160k180,000 - 200,000 miles: 2 complaints200,000+ miles: 1 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 30 of 328 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Tires

162 complaint records1 fire report6 crash reports
"ORGINAL EQUIPMENT ON A 97 MOUNTAINEER. TREAD SEPARATED ON THE RIGHT REAR TIRE. *AK FIRESTONE WILDERNESS AT 235/75/R15 *MW..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse tires parts in the directory →

Speed control

59 complaint records1 fire report18 crash reports
"ACCELERATOR TOO CLOSE TO BRAKE PEDAL, VEHICLE SPEEDS UP WHEN APPLYING BRAKE IN A PANIC SITUATION, RESULTS IN ACCIDENT. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse speed control parts in the directory →

Brakes

42 complaint records1 fire report11 crash reports
"ON FOUR OCASSIONS WHEN BRAKES WERE APPLIED THEY EXHIBITED MINIMUM BRAKING ABILITY/ABS DID NOT ACTIVATE ON ANY OCCASION. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
DP05005
opened Sep 2005
closed Jan 2006Engine And Engine CoolingSPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE...
PE99049
opened Jul 1999
closed Apr 2000VisibilityWINDSHIELD WIPER MALFUNCTION - led to recall 00V072000
There is no summary currently available
PE99045
opened Jul 1999
closed Oct 1999SteeringSTEERING KNUCKLE SEPARATIONS
There is no summary currently available
RQ98020
opened Nov 1998
closed Nov 2000Fuel System, GasolineFUEL LINE DAMAGE FROM JUMP STARTING - led to recall 98V060000
There is no summary currently available

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
09V399000Vehicle Speed ControlFORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY...Normally free
00V422000Vehicle Speed ControlVEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L SOHC ENGINES AND STILL RETAIN THE ORIGINAL THROTTLE BODY (PART NUMBERS 97JF-9E926AB OR 97JF-9E926-AC).Normally free
00V402000SuspensionVEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. UNDER CERTAIN CONDITIONS, A FRONT SWAY BAR LINK CAN FRACTURE.Normally free
98V060000Fuel System, GasolineVEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH 4.0L SINGLE OVERHEAD CAM ENGINES.Normally free
97V137000StructureVEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES. THE LIFTGATE ASSIST GAS CYLINDER BRACKET ON THE RIGHT HAND BODYSIDE OUTER PANEL WAS INCORRECTLY WELDED.Normally free
97V074000Vehicle Speed ControlVEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH 5.0L ENGINES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF ALASKA, IDAHO, IOWA, MAINE, MICHIGAN (UPPER PENINSULA ONLY), MINNESOTA, MONTANA,...Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2009292
2009-10-14
Other492,877On certain vehicles, the speed control deactivation switch may overheat, smoke, or burn, potentially resulting in an underhood fire. The condition may occur either when the vehicle is parked or when it is in operation.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
030508
Apr 2005
Power TrainFRONT AXLE LEAKS FLUID FROM VENT TUBE - VEHICLES EQUIPPED WITH 4X4 OR AWD. *TT
042107
Dec 2004
Power TrainGENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT
04217
Nov 2004
Power TrainGENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT
02138
Nov 2003
Power TrainLOW LINE PRESSURE READING AT WIDE OPEN THROTTLE (WOT), SLIPPING SHIFTS AND / OR DELAYED ENGAGEMENTS WITH POSSIBLE DIAGNOSTIC TROUBLE CODES P0732, P0733, P1762 SET ON VEHICLES BUILT BEFORE 12/1/2001. *TT
03203
Oct 2003
Electrical SystemMALFUNCTION INDICATOR LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0442, P0455, P0456, P0457 OR P1442 OR A CHECK FUEL CAP LAMP ILLUMINATED WITH DTC P0457 FOR THE EVAPORATIVE EMISSION SYSTEM. *TT
Show 55 more bulletins
BulletinTypeComponentSummary
03181
Sep 2003
Electrical SystemREMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT
03148
Jul 2003
Power TrainNEW TRANSMISSION COOLER FLUSHER - SERVICE TIPS. 2003 ESCORT AND SUPER DUTY F SERIES INCLUDED. *TT
16935
Jul 2003
Power TrainAN UNCOMMANDED SHIFT TO 4X4 LOW. *TT
0398
May 2003
Fuel SystemMALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION WITH DIAGNOSTIC TROUBLE CODES P0442, P0455, P0456, P0457, P1442 OR CHECK FUEL CAP LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE P0457. *TT
16735
Apr 2003
SuspensionVARIOUS NOISE ISSUES FROM THE REAR LEAF SPRINGS WHILE DRIVING. *TT
0358
Mar 2003
Power TrainFLUID MAY LEAK OUT OF THE FRONT AXLE VENT TUBE. *TT *JB
03261
Jan 2003
Power TrainNEW SERVICE PART - NUMBER 5 NEEDLE BEARING AND RACE KIT - 4R70W TRANSMISSION - SERVICE TIP. *TT
02221
Nov 2002
Engine And Engine CoolingENGINE-GEAR DRIVEN SYNCHRONIZERS-INCORRECT INSTALLATION-CAMSHAFT POSITION SYNCHRONIZER (CMP) INSTALLATION TOOL CORRECT APPLICATION. *MJ
870197
Oct 2002
Engine And Engine CoolingINCORRECTLY INSTALLED GEAR DRIVEN CAMSHAFT POSITION (CMP) SENSOR SYNCHRONIZER ASSEMBLIES CAUSING SURGE, LOST OF POWER, MALFUNCTION INDICATOR LAMP ON AND DIAGNOSTIC TROUBLE CODES P1336, P1309 AND P0340. *TT
02208
Oct 2002
EquipmentCLIMATE CONTROL A/C SERVICE TECH TIPS. *EH
02176
Sep 2002
Exterior LightingLAMP-BRAKE-INVADVERTENT DISABLING OF BRAKE SHIFT INTERLOCK. *MJ
16040
Jul 2002
SteeringEXPERIENCING A CLICKING / POPPING NOISE FROM THE UPPER STEERING COLUMN AREA WHEN TURNING THE STEERING WHEEL. *TT
15887
May 2002
Power TrainSOME VEHICLES MAY EXHIBIT A NO 1-2 UPSHIFT, NO 2-3 UPSHIFT, A NO ENGINE BRAKING CONDITION IN MANUAL 1 OR DIAGNOSTIC TROUBLE CODE P0732 (GEAR 2 INCORRECT RATIO) OR P0733 (GEAR 3 INCORRECT RATIO). *TT
15910
May 2002
Service BrakesCONCERNS WITH BRAKE VIBRATION, ROUGHNESS AND / OR GRINDING NOISE, AND EXCESSIVE BRAKE ROTOR CORROSION. *TT
0282
Apr 2002
Power TrainSOME VEHICLES BUILT PRIOR TO 9/15/2001 MAY EXHIBIT LOW LINE PRESSURE READINGS WHILE IN DRIVE, NO 2ND GEAR, NO 3RD GEAR, NO ENGINE BRAKING IN MANUAL 1ST AND SLIPPING SHIFTS AND / OR DELAYED ENGAGEMENTS. *TT
0242
Mar 2002
Power TrainCERTAIN VEHICLES WITH 4X4 OR ALL-WHEEL DRIVE MAY HAVE A FLUID LEAK FROM THE FRONT AXLE VENT TUBE. *TT
15692
Mar 2002
SuspensionSOME VEHICLES MAY EXHIBIT A SQUEAK, SNAP, RATTLE, OR CLUNK IN THE FRONT END WHEN TURNING OR GOING OVER BUMPS. *TT
0232
Feb 2002
Unknown Or OtherSOME VEHICLES EQUIPPED WITH THE 4.0L SOHC ENGINE MAY EXHIBIT A CHECK ENGINE LIGHT ON WITH DIAGNOSTIC TROUBLE CODES P0300 (RANDOM MISFIRE) OR P0301. *TT
0214
Jan 2002
Engine And Engine CoolingSOME ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN-VEHILE HAVE BEEN FOUND TO LEAK COOLANT AND/OR OIL FROM THE CYLINDER HEAD GASKET AREA. *TT
15532
Jan 2002
Fuel SystemINFORMATION ON VEHICLES EXHIBITNG FUEL LINE DAMAGE DUE TO PINCHING/SQUEEZING OF THE FUEL RETURN LINE. *TT
15563
Jan 2002
Unknown Or OtherINFORMATION REGARDING MALFUNCTION INDICATOR LIGHT ILLUMINATING WITH DIAGNOSTIC TROUBLE CODE P0300/P0301.*YH
01246
Dec 2001
Engine And Engine CoolingENGINE OIL SYSTEM PRIMING PROCEDURES, SERVICE TIPS FOR REPORTS OF PREMATURE ENGINE FAILURE. *TT
01205
Oct 2001
Engine And Engine CoolingSOME VEHICLES MAY EXHIBIT VACUUM OR AIR LEAKS IN THE INTAKE MANIFOLD AND / OR ENGINE SYSTEM CAUSING DIAGNOSTIC TROUBLE CODES P0171 AND OR P0174. *TT
01B77
Oct 2001
TiresOWNER NOTIFICATION PROGRAM SUPPLEMENT 7 REVISED INFORMATION - REGARDING REPLACEMENT OF WILDERNESS AT TIRES. *TT
01181
Sep 2001
Power TrainBRAKE SHIFT INTERLOCK.*JB
15249
Sep 2001
Service BrakesCONCERNS WITH HIGH BRAKE PEDAL FORCE TO STOP AFTER ROTOR MACHINING. *TT
01156
Aug 2001
VisibilitySOME VEHICLES MAY EXHIBIT HEATER CORE LEAKS. *SLC
01157
Aug 2001
Unknown Or OtherINFORMATION REGARDING TRANSMISSION FLUID USAGE CHARTS. *SLC
15168
Aug 2001
Service BrakesSOME VEHICLES MAY EXHIBIT AN INTERMITTENT HIGH FREQUENCY BRAKE SQUEAL NOISE. *YH
070101
Jul 2001
Engine And Engine CoolingSUBJECT REGARDING OWNER NOTIFICATION PROGRAM 01M01 SUPPLEMENT #2: REVISED TECHNICAL INSTRUCTIONS AND NEW LABOR OPERATION. NLM
0186
Apr 2001
Power TrainON SOME VEHICLES, INCLUDING SPORT AND SPORT TRAC, THE FRONT AXLE LEAKS FLUID FROM THE VENT TUBE. *TT
01M01
Apr 2001
Engine And Engine CoolingSUBJECT REGARDING OWNER NOTIFICATION PROGRAM 01M01 REGARDING ADDITIONAL COVERAGE FOR FRONT CAM CHAIN GUIDE ASSEMBLY. *TT
14819
Apr 2001
Power TrainSOME 4X4 VEHICLES MAY EXHIBIT A FLUID LEAK FROM THE FRONT AXLE VENT TUBE. *TT
14847
Apr 2001
Power TrainCONCERNS WITH VEHICLES EXHBIT FLUID LEAKAGE FROM THE FRONT AXLE VENT TUBE. *TT
14868
Apr 2001
Engine And Engine CoolingSOME VEHICLES EQUIPPED WITH THE 4.0 SOHC ENGINE MAY EXHIBIT A PRIMARY CHAIN RATTLE NOISE (SOMETIMES DESCRIBED AS A SPARK KNOCK-TYPE NOISE). *TT
01M01
Mar 2001
Engine And Engine CoolingSUBJECT REGARDING ADDITIONAL COVERAGE ON THE FRONT CAM CHAIN GUIDE ASSEMBLY FOR RENTAL VEHICLES WITH 4.0L SINGLE OVERHEAD CAM (SOHC) ENGINES. *TT
13752
Mar 2001
Power TrainSOME 4X4 VEHICLES MAY EXHIBIT AN OIL LEAK FROM THE FRONT AXLE PINION SEAL. *TT
13879
Mar 2001
Electrical SystemINFORMATION ON REPLACING A GEM MODULE ON 4X4 VEHICLES EQUIPPED WITH 4.0L SOHC, OHV AND THE NEUTRAL TOW KIT. *TT
00E11
Feb 2001
Power TrainSERVICE ACTION 00E11, SUPPLEMENT #1 - UPDATE INFORMATION REGARDING ON-BOARD DIAGNOSTIC SYSTEM UPGRADE. *TT
01M01
Jan 2001
Engine And Engine CoolingSUBJECT REGARDING ADVANCE NOTICE ON UPCOMING OWNER NOTIFICATION PROGRAM WHICH WILL PROVIDE ADDITIONAL COVERAGE ON THE FRONT CAM CHAIN GUIDE ASSEMBLY ON CERTAIN VEHICLES. *TT
14560
Jan 2001
Engine And Engine CoolingVEHICLES MAY EXPERIENCE START UP TIMING CHAIN NOISE. *JB
14583
Jan 2001
Engine And Engine CoolingCONCERNS WITH BROKEN THERMOSTATS ON ENGINES. *JB
14617
Jan 2001
Engine And Engine CoolingSUBJECT PERTAINING TO BROKEN THERMOSTAT. *JB
00E11
Dec 2000
EquipmentSERVICE ACTION BULLETIN REGARDING ON-BOARD DIAGNOSTIC SYSTEM UPGRADE. *TT
00M12
Dec 2000
Engine And Engine CoolingSUBJECT REGARDING OWNER NOTIFICATION SUPPLLEMENTAL PROGRAM FOR VEHICLES EQUIPPED WITH 4.0L SOHC ENGINES - CAMSHAFT CHAIN TENSIONER AND LOWER INTAKE MANIFOLD GASKET ADDITIONAL COVERAGE. *TT
00243
Nov 2000
Vehicle Speed ControlON SOME VEHICLES, THE ACCELERATOR PEDAL BRACKET MAY BECOME LOOSE OR SEPARATED FROM THE DASH PANEL. THIS MAY BE CAUSED BY REPEATED EXCESSIVE FORCE ON THE ACCELERATOR PEDAL, RESULTING IN CRACKING OF THE DASH PANEL SHEET METAL AT THE ACCELERATOR PEDAL BRACKET. *TT
002310
Nov 2000
Power TrainSUBJECT REGARDING CONTAMINATION FROM PRIOR TRANSMISSION CONCERNS OR EXCESS WEAR MAY BE TRAPPED IN THE TRANSMISSION FLUID COOLING SYSTEM. *TT
00M12
Nov 2000
Engine And Engine CoolingFORD MOTOR COMPANY IS PROVIDING ADDITIONAL COVERAGE FOR THE 4.0L SOHC CAMSHAFT CHAIN TENSIONER AND LOWER INTAKE MANIFOLD GASKET. *TT
00213
Oct 2000
EquipmentSUBJECT REGARDING CLIMATE CONTROL - EATC - BLOWER MOTOR CONTROL SERVICE TIPS. *JB
00201
Oct 2000
Fuel SystemSOME VEHICLES MAY EXHIBIT HESITATION ON ACCELERATION OR WHILE TURNING. *JB
00M11
Oct 2000
SuspensionSUBJECT REGARDING ADDITIONAL COVERAGE PROGRAM FOR SWAY BAR LINKS. *JB
00L09
Sep 2000
EquipmentSUBJECT PERTAINING TO SUPPLEMENTAL TIRE INFLATION LABEL. *JB
14371
Sep 2000
SuspensionSUBJECT REGARDING POP / CREAK NOISE FROM THE REAR UNDERBODY WHILE DRIVING. *JB
00M11
Sep 2000
SuspensionINFORMATION REGARDING FRONT SWAY BAR LINK . *YH
0083
Apr 2000
Power TrainSOME VEHICLES EQUIPPED WITH A 5.0L ENGINE MAY EXHIBIT A RUBBING NOISE DURING RIGHT HAND TURNS FROM THE REAR OF THE VEHICLE. **MR

Showing 60 of 291 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Read the tire date codes and look for uneven wear.Uneven wear on this vehicle often points back to the suspension. Four different date codes tell their own story.
  2. Test the throttle response and the cruise control on an open road.A surge, a hang in engine speed after lifting off, or cruise that will not set or cancel cleanly are the speed-control complaints on this vehicle.
  3. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Mercury Mountaineer →