Engine
1.9L 4-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 49 of 54 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 35 of 54 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
18 complaint records1 fire report
"WHEN DRIVING 25 MPH CONSUMER NOTICED BLACK SMOKE COMING FROM UNDER THE HOOD. CONSUMER TURNED THE VEHICLE OFF, OPENED THE HOOD, AND NOTICED FLAMES COMING FROM THE ENGINE. CONSUMER CALLED THE FIRE DEPARTMENT TO PUT OUT THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Glass & wipers
17 complaint records
"CONSUMER WAS UNABLE TO OPERATE THE DRIVER AND PASSENGER FRONT SIDE WINDOW SWITCH. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CAUSE HAD NOT BEEN DETERMINED. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse glass & wipers parts in the directory →
Engine & cooling
11 complaint records
"MY COMPLAINT IS REGARDING THE THROTTLE BODY ON THE MOTOR. THE CAR RAN VERY ERRATICALLY AND STALLED A NUMBER OF TIMES. THE CHECK ENGINE LIGHT CAME ON OFTEN. THE THROTTLE BODY WAS REPLACED. THE OLD PART IS NOT AVAILABLE. *JB..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA00028 opened Dec 2000 | closed Jan 2002 | Vehicle Speed Control | FUEL TANK PUNCTURE - led to recall 02V026000 |
| PE00033 opened Aug 2000 | closed Dec 2000 | Vehicle Speed Control | FUEL TANK PUNCTURE THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 02V026000 | Fuel System, Gasoline | ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES. | Normally free |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| V171901201285565 Aug 2023 | Engine And Engine Cooling | Update to Volkswagen engine oil standards | |
| V171901201285562 May 2023 | Engine And Engine Cooling | Volkswagen Engine oil quality standards, update to attachments. | |
| V171901201285560 Apr 2023 | Engine And Engine Cooling | Engine oil quality standards, update to attachments. | |
| V941901201152115 Apr 2020 | Equipment | Updated to include additional models and model year applicability. | |
| SM 33-2019 Mar 2019 | Equipment | The part number listed in the document is to be returned if it meets the criteria provided. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| TT 91 19 01 Mar 2019 | Electrical System | Alternative method for radio code retrieval. | |
| V171901-2012855 Mar 2019 | Engine | Engine Oils Which Meet Volkswagen Oil Quality Standards | |
| V941901-2011521 Feb 2019 | Exterior Lighting | Condensation and or water droplets visible on inside of exterior light lenses. TB updated to include model year 2019 applicability. | |
| TT 10 12 01 Sep 2018 | Engine | Engine replacement tip | |
| TT 271002 Sep 2017 | Equipment | Updated to include model year 2014 thru 2018 applicability. | |
| TT 200901 Aug 2017 | Equipment | Update to existing tip for fuel quality checking. | |
| V171701 2012855 Jul 2017 | Engine And Engine Cooling | 17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards | |
| SM 44-2017 EN Jun 2017 | Equipment | This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward. | |
| VHW-17-11 Jun 2017 | Equipment | VAS 6154 Replacement Part Setup Guide | |
| 1-2017 Update Feb 2017 | Equipment | This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests. | |
| V691601 2010479 Oct 2016 | Equipment | Update model year applicability to include 2017. | |
| TT 97-12-02 Sep 2016 | Equipment | Data Link connector pin assignment chart that is applicable to all models. Update model year applicability. | |
| Airbag Jan 2016 | Air Bags | Airbag Issues. | |
| Elsa 6-29-15 Jun 2015 | Equipment | This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions. | |
| Elsa 6-22-15 Jun 2015 | Equipment | This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and... | |
| TT 64-14-02 May 2015 | Electrical System | Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. | |
| V941501 2011521 Mar 2015 | Exterior Lighting | Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document | |
| V171404 2012855 Sep 2014 | Engine | Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list of products generally available in the North American market that meet the Volkswagen Oil Quality Standard | |
| TB171404 Sep 2014 | Engine | Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00 | |
| V941403 2011521 Jun 2014 | Equipment | Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water droplets visible on inside of exterior light lenses. The document also informs how to service the issue. | |
| 941403 Jun 2014 | Exterior Lighting | Exterior Lights, Moisture Accumulation | |
| V001404 2010380 Apr 2014 | Equipment | Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions. | |
| TB001404 Apr 2014 | Equipment | Squeaks, Rattles, Noise, Repair Materials | |
| Bluetooth Mar 2014 | Equipment | Jetta Bluetooth manual coding procedure. | |
| V941402 2011521 Mar 2014 | Exterior Lighting | Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other climatic changes. | |
| 941402 Mar 2014 | Exterior Lighting | Exterior Lights, Moisture Accumulation | |
| TB001403 Jan 2014 | Fuel System | Fuel Additive to Help Prevent Sporadic Misfire Faults | |
| TT 64-14-02 Jan 2014 | Visibility | Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. This document informs of how to diagnose the issue and tips on servicing the issue | |
| TT641402 Jan 2014 | Unknown Or Other | To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. | |
| PDITECHCHECKi Oct 2013 | Equipment | Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections | |
| PDI - JETTA JSW Jul 2013 | Equipment | JETTA-JSW Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased | |
| PDI - JETTA TECH Jul 2013 | Equipment | JETTA Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased | |
| PDI - JETTA TECH Jun 2013 | Equipment | Jetta Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased | |
| 941401 Feb 2011 | Exterior Lighting | Exterior Lights, Moisture Accumulation | |
| 2015831 Aug 2008 | Engine And Engine Cooling | VOLKSWAGEN: EXHAUST HEAT SHIELD, REPLACEMENT GUIDELINES. HEAT SHIELDS ARE TO BE INSPECTED AFTER COMPLETION O ANY TYPE OF REPAIR TO THE UNDERBODY (EXHAUST SYSTEM TRANSMISSION, ETC.), AND IF DAMAGED, REPLACED. *PE | |
| 0328 Oct 2003 | Electrical System | IGNITION SWITCH LIMITED WARRANTY EXTENSION 1996-1997 VEHICLES. *TT | |
| 101703 Oct 2003 | Electrical System | IGNITION SWITCH SPECIAL WARRANTY EXTENSION QUESTION AND ANSWER SHEET TO VOLKSWAGEN OWNERS. *TT | |
| 0101 Jun 2001 | Seats | SUBJECT REGARDING LATCH SYSTEM LOWER ANCHORS AND TETHERS FOR CHILDREN, INSTALLING / RETROFITTING. *TT | |
| 9805 Jun 1998 | Unknown Or Other | INFORMATION ON MAINTENANCE INTERVALS. *YC | |
| 9801 Mar 1998 | Structure | DIFFICULTIES IN CLOSING REAR LID. *YC | |
| 9802 Feb 1998 | Equipment | DISCONNECTING THE FRONT PASSENGER AIRBAG UNIT. *YC | |
| 60 9704 Nov 1997 | Visibility | SUBJECT PERTAINING TO POWER SUNROOF CONVENIENCE CLOSE FEATURE, FUNCTION CHANGE. *AK | |
| 9708209701A Aug 1997 | Equipment | CONCERNS WITH CASSETTE TAPE PLAYER, SOUND OUTPUT LOW OR DISTORTED, TAPES MAY BE DESTROYED. *YC | |
| 9708129701D Aug 1997 | Steering | CONCERNS WITH ANTI-THEFT ALARM SOUNDS AFTER IS SET AND CANNOT BE SWITCHED OFF. *YC | |
| 92 9702 Aug 1997 | Visibility | PROGRAMMABLE INTERMITTENT WINDSHIELD WIPER, FUNCTION DELETED. *AK | |
| 00 9706 Jul 1997 | Power Train | CHART IDENTIFIES WHICH TRANSMISSION CONTROL MODULES (TMC) ARE AVAILABLE FOR VARIOUS STATES. *AK | |
| 9706109701X Jun 1997 | Structure | INFORMATION ON INSTALLING A LUGGAGE COMPARTMENT CARGO NET. *YC | |
| 15 9701 Jun 1997 | Engine And Engine Cooling | TOOTHED BELT RUNS TOWARDS OUTSIDE, WEARS OUT/ JUMPS OFF, AND CRACKS. *AK | |
| 9705309704A May 1997 | Power Train | CONDITIONS WITH TRANSMISSION NOT SHIFTING INTO REVERSE AND IS DIFFICULT TO SHIFT IN/OUT OF REVERSE. *YC | |
| 01 9711 May 1997 | Engine And Engine Cooling | INFORMATION CONCERNING DTC 16725, CAMPSHAFT POSITION (CMP) SENSOR. *AK | |
| 9705159702A May 1997 | Electrical System | PROCEDURES APPLYING TO DISTRIBUTOR INSTALLATION ON UPDATED 2.0L ENGINES. *YC | |
| 34 9703 Apr 1997 | Power Train | TRANSMISSION POPS OUT OF GEAR/SHIFTER FEELS LIKE IT HAS A DOUBLE DETENT WHEN SHIFTING INTO GEAR, AND WILL NOT MAINTAIN SHIFT ADJUSTMENT. *AK | |
| 9704109702F Apr 1997 | Power Train | DIFFICULTIES WITH SHIFT LEVER AND TRANSMISSION IS HARD TO SHIFT INTO REVERSE GEAR. *YC | |
| 9704039704F Apr 1997 | Electrical System | SERVICE MANUAL ON ELECTRIC WINDOW REGULATOR MOTORS. *YC | |
| 9703129702F Mar 1997 | Equipment | VEHICLES EQUIPPED WITH NEW AIRBAG WARNING LABELS. *YC |
Showing 60 of 62 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the wipers and washers, and test every window.Slow or stuck regulators, streaking wipers, and windshield cracks are this vehicle's visibility complaints.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Run the VIN against open recalls before you negotiate.This vehicle has 1 recall campaign on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Volkswagen Jetta →