Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Steering
Engine & cooling
Brakes
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA03019 opened Sep 2003 | closed Dec 2003 | Steering | POWER RACK AND PINION STEERING FAILURE - led to recall 03V527000 GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX;... |
| RQ03001 opened Jan 2003 | closed Sep 2003 | Steering | POWER RACK AND PINION STEERING FAILURE GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). |
| EA02030 opened Oct 2002 | closed Mar 2004 | Fuel System, Gasoline | ENGINE COMPARTMENT FIRES - led to recall 04V090000 EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS... |
| EA02003 opened Apr 2002 | closed Dec 2002 | Steering | POWER RACK AND PINION STEERING FAILURE - led to recall 02V286000 THE LOWER PINION BEARING IN THE RACK AND PINION STEERING ASSEMBLY MAY FAIL.GM WILL RECALL 1997-98 GRAND PRIX BUILT BETWEEN 1-MAR-96 AND 31-OCT-97; AND 1996-98 U-VANS/J-CARS BUILT BETWEEN 1-JAN-96 AND 31-OCT-97.SEE ATTACHED SUMMARY. |
| PE01038 opened Nov 2001 | closed Apr 2002 | Steering | STEERING RACK AND PINION ODI HAS RECEIVED 200 COMPLAINTS FROMT CONSUMERS AND 1,238 FROM GM ALLEGING FAILURE OR LOCKUP OF THE STEERING RACK AND PINION UNIT (R&P).THIS ALLEGED CONDITION CAN RESULT IN THE LOSS OF STEERING CONTROL OF THE VEHICLE AND A CRASH CAN RESULT.GM HAS REPORTED SIX... |
Show 4 more closed investigations
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA99024 opened Aug 1999 | closed Jan 2000 | Visibility | WINDSHIELD WIPER BY LETTER DATED DECEMBER 12, 1999, GM NOTIFIED NHTSA OF ITS PLANS TO CONDUCT A SAFETY RELATED DEFECT CAMPAIGN TO REMEDY 155,149 OF THE SUBJECT VEHICLES.THE VEHICLE POPULATION FOR THE CAMPAIGN INCLUDES THE 1997 BUICK REGAL/CENTURY AND PONTIAC GRAN PRIX MODELS... |
| EA99019 opened Jul 1999 | closed Feb 2000 | Seat Belts | REAR SHOULDER BELT MALFUNCTION - led to recall 00V044000 THE ALLEGED DEFECT CONCERNS TWO MAJOR SYMPTOMS:FAILURE TO RETRACT WEBBING AND INABILITY TO EXTEND THE WEBBINNG FOR USE. THE ROOT CAUSE OF THESE SYMPTOMS IS THE DESIGN OF THE TRIM BEZEL THROUGH WHICH THE SEBBING PASSES. |
| PE99028 opened Apr 1999 | closed Aug 1999 | Visibility | WINDSHIELD WIPER INCIDENTS OF WIPER FAILURE (OWNER REPORTS AND WARRANTY) ARE VERY HIGH, AND MANY OF THE REPORTS INDICATE THAT THE FAILURES ARE STILL OCCURRING IN 1999. |
| PE99016 opened Feb 1999 | closed Jul 1999 | Seat Belts | REAR SAFETY BELT MALFUNCTION There is no summary currently available |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 15V701000 | Engine And Engine Cooling | General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo... | Normally free |
| 14V400000 | Electrical System | This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. | Normally free |
| 09V116000 | Engine And Engine Cooling | GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6... | Normally free |
| 03V527000 | Steering | CERTAIN PASSENGER VEHICLES HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE RETAINERS COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE. | Normally free |
| 00V044000 | Seat Belts | VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES WERE BUILT WITH REAR SEAT SHOULDER BELTS THAT COULD TWIST, ALLOWING THE WEBBING TO BE JAMMED IN THE RETRACTOR. | Normally free |
| 98V103000 | Exterior Lighting | VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE OWNER MANUALS DO NOT CONTAIN THE REQUIREMENT INFORMATION PERTAINING TO THE VEHICLE HEADLAMP AIMING DEVICE. THIS DOES NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2015501 2015-10-23 | Engine | 105,933 | On certain vehicles equipped with a 3.8L engine, degradation of the front rocker cover gasket may result in eventual oil seepage. Under hard braking, drops of engine oil may be deposited on the exhaust manifold. |
| 2014284 2014-07-03 | Electrical | 641,121 | On certain vehicles, a defect in the ignition switch could allow the switch to move out of the "run" position if the key ring is carrying added weight or the vehicle goes off-road or is subjected to some other jarring event. |
| 2009105 2009-04-08 | Engine | 128,726 | On certain vehicles equipped with a 3.8L naturally aspirated engine, degradation of the front rocker cover gasket may result in eventual oil seepage. Under hard braking, drops of engine oil may be deposited on the exhaust manifold. |
| 2003336 2003-12-16 | Steering | 55,411 | On certain vehicles, the lower pinion bearings retainer tabs were not crimped properly. These retainers may fail and permit the ball bearings to escape. |
| 2000051 2000-03-06 | Seats And Restraints | 10,407 | On certain vehicles, the rear seat shoulder belts may twist, allowing the webbing to be jammed in the retractor. When the shoulder belt webbing becomes jammed in the retractor, the seat belt becomes unusable. |
Show 2 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 1998109 1998-05-28 | Lights And Instruments | 11,662 | THESE VEHICLES DO NOT COMPLY WITH C.M.V.S.S. 108 - LIGHTING SYSTEM AND RETROREFLECTIVE DEVICES. THE ENGLISH OWNER MANUALS FOR THE OLDSMOBILE INTRIGUE AND THE ENGLISH AND FRENCH OWNER MANUALS FOR THE BUICK REGAL AND CENTURY VEHICLES DO NOT... |
| 1998110 1998-05-28 | Lights And Instruments | 1,729 | THESE VEHICLES DO NOT COMPLY WITH C.M.V.S.S. 108 - LIGHTING SYSTEM AND RETROREFLECTIVE DEVICES. THE ENGLISH OWNER MANUALS FOR THESE VEHICLES DO NOT CONTAIN THE REQUIRED INFORMATION PERTAINING TO THE VEHICLE HEADLAMP AIMING DEVICE. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| PIP4723F Jan 2022 | Fuel System | This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving... | |
| PIP4723D Jan 2020 | Electrical System | This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving... | |
| PIC4696E Nov 2019 | Equipment | This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. | |
| 17NA073 Sep 2019 | Equipment | This warranty administration bulletin provides information regarding the field action courtesy transportation policy. | |
| PIC4696D Sep 2019 | Equipment | This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 17NA073 Feb 2019 | Equipment | This warranty administration bulletin provides information regarding the field action courtesy transportation policy. | |
| PIC4696C May 2018 | Equipment Adaptive/Mobility | This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco Theft Lock. Technician will use the radio to get the scrambled code. | |
| PIP4723C Sep 2017 | Equipment | This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving... | |
| 17-NA-073 Mar 2017 | Equipment | This warranty administration bulletin provides policy information with the field action courtesy transportation policy. | |
| PIP4723B Feb 2017 | Electrical System | This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving... | |
| 17-NA-016 Feb 2017 | Wheels | This informational bulletin provides information on wheel bearing P/N 13582664 being received new with visible rust and no action is needed as this does not affect the part performance. | |
| 17-NA-016 Jan 2017 | Wheels | This informational bulletin provides information on wheel bearing P/N 13582664 being received new with visible rust and no action is needed as this does not affect the part performance. | |
| 16NA260 Aug 2016 | Equipment | THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS. | |
| PIC4696B Dec 2015 | Equipment | This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. | |
| PIC4696A Oct 2015 | Equipment | This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. | |
| 14350D Nov 2014 | Electrical System | Unintended Ignition Key Rotation | |
| Recalls Jun 2014 | Equipment | Vehicle Recalls | |
| 05-06-04-035D May 2014 | Fuel System | This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle. | |
| PI1217 Apr 2014 | Power Train | This preliminary bulletin provides a way to aid the technician in diagnosing transmission fluid leaking from the trans breather vent. | |
| 130089009 Sep 2013 | Engine And Engine Cooling | Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules | |
| 01-02-32-001 Apr 2008 | Steering | CONCERNS WITH CLUNK NOISE FROM FRONT OF VEHICLE TURNING MANEUVER / STEERING WHEEL ROTATION.*JB (LUBRICATE OR REPLACE INTERMEDIATE SHAFT AS APPROPRIATE). UPDATED 10/05/07. *NJ UPDATED 4/1/08. *NJ UPDATED 7/1/2008 *PE | |
| 010601007 Sep 2007 | Engine And Engine Cooling | ENGINE COOLANT CONSUMPTION OR COOLANT LEAK (INSPECT FOR MATERIAL DEGRADATION/REPLACE INTAKE MANIFOLDS) *TT UPDATED 11/02/07 *NJ | |
| 060232009 Aug 2007 | Steering | OVERVIEW OF STEERING SYSTEM NOISES. *NJ | |
| 010232001F Feb 2006 | Steering | CLUNK FELT/NOISE HEARD FROM STEERING COLUMN, STEERING GEAR AND/OR FRONT OF VEHICLE DURING TURNING MANEUVER AND/OR STEERING WHEEL ROTATION. *TT | |
| 040235004D Nov 2005 | Steering | CLUNK NOISE FROM FRONT OF VEHICLE DURING TURNING MANEUVER/STEERING WHEEL ROTATION. *TT *NM | |
| 050604058 Sep 2005 | Vehicle Speed Control | INTERMITTENT CHUGGLE OR FISHBITE ON LIGHT ACCELERATION OR A HIGHWAY SPEEDS WITH NO DIAGNOSTIC TROUBLE CODES (DTCS). *TT | |
| 709 Sep 2005 | Suspension | TIE ROD SPECIFICATIONS REVISED. GM TECH LINK. *TT | |
| 050232003 Jun 2005 | Steering | REVISED OUTER TIE ROD END NUT TIGHTENING SPECIFICATION/TIE ROD END JAM NUT TIGHTENING SPECIFICATION ADDED. *TT | |
| 030844005B Jan 2005 | Visibility | POOR RADIO RECEPTION OR RADIO STATIC/ INCREASED INTERFERENCE WITH REAR WINDOW DEFOGGER ON OR SOME REAR WINDOW DEFOGGER GRIDS MAY BE INOPERATIVE. *TT | |
| 010730032B Nov 2004 | Power Train | SOME OWNERS MAY COMMENT ON A TRANSMISSION OIL LEAK. *TT UPDATED *EH | |
| 010232001C Aug 2004 | Suspension | INFORMATION REGARDING CLUNK NOISE FROM FRONT OF VEHICLE DURING TURNING. *YH *TT | |
| 040601017 Jun 2004 | Engine And Engine Cooling | NEW UPPER INTAKE MANIFOLD AND GASKET KITS. *TT | |
| 040601021 Jun 2004 | Engine And Engine Cooling | NEW REAR MAIN SEAL AND SPECIAL TOOL FOR INSTALLATION. *TT | |
| 01292004 Jan 2004 | Steering | POWER STEERING GEAR LOWER PINION BEARING, SAFETY RECALL 03062. *TT | |
| 3097 Jan 2004 | Equipment | HVAC SIDE TO SIDE TEMPERATURE DIFFERENCE. *SC | |
| 030232049 Nov 2003 | Steering | RELEASE OF NEW OUTER TIE ROD ENDS FOR SERVICE. *TT | |
| 010232001C Sep 2003 | Steering | SOME CUSTOMERS MAY COMMENT ON A CLUNK TYPE NOISE COMING FROM THE FRONT OF THE VEHICLE DURING A TURNING MANEUVER. *TT | |
| 030236002 Aug 2003 | Steering | REVISED STEERING WHEEL POSITION SENSOR OR STEERING SHAFT LOWER BEARING REPLACEMENT PROCEDURE AND STEERING WHEEL POSITION SENSOR CENTERING PROCEDURE. *EH | |
| 57 Jul 2003 | Electrical System | WIRE HARNESS MAY BE STRETCHED, OR THE PCS MAY NOT BE ORIENTED IN THE SAME POSITION, AFTER INSTALLING A SERVICE REPLACEMENT VALVE BODY ASSEMBLY. GM TECH LINK. *TT | |
| 030867004 Jun 2003 | Visibility | PARTS AVAILABILITY FOR SUNROOF REPAIRS. *TT | |
| 030844005 Feb 2003 | Electrical System | POOR RADIO RECEPTION OR RADIO STATIC/ INCREASED INTERFERENCE WITH REAR WINDOW DEFOGGER ON OR SOME REAR WINDOW DEFOGGER GRIDS MAY BE INOPERATIVE. *TT | |
| 010232001B Jul 2002 | Steering | SOME CUSTOMERS MAY COMMENT ON A CLUNK TYPE NOISE COMING FROM THE FRONT OF THE VEHICLE DURING A TURNING MANEUVER. *TT | |
| 000730002B Jul 2002 | Power Train | CONCERNS WITH SLIPS, HARSH UPSHIFT OR GARAGE SHIFTS, LAUNCH SHUDDERS, FLARES, ERRATIC SHIFTS AND INTERMITTENT CONCERNS, DIAGNOSTIC TROUBLE CODE P1811 OR P0748 SET. *TT | |
| 020730014A Jul 2002 | Unknown Or Other | INFORMATION ON SERVICING 4T65-E TRANSAXLE SPACER PLATE AND GASKETS FOR VARIOUS MODELS FROM 1997 THROUGH 2002. *TT | |
| 010601008A May 2002 | Engine And Engine Cooling | SOME OWNERS MAY COMMENT ON A REPEAT ENGINE OIL PAN LEAK. *TT | |
| 020730016 Apr 2002 | Power Train | SOME CUSTOMERS MAY COMMENT THAT THE SHIFT LEVER IS HARD TO PULL INTO MANUAL LOW GEAR. *TT | |
| 020730014 Apr 2002 | Unknown Or Other | INFORMATION ON SERVICING 4T65E TRANSAXLE SPACER PLATE AND GASKETS. *TT | |
| 150202 Feb 2002 | Power Train | SOME OWNERS MAY COMMENT THAT THE SHIFT LEVER IS HARD TO PULL INTO MANUAL LOW GEAR. *TT | |
| 020139001 Feb 2002 | Visibility | SUBJECT REGARDING HVAC TEMPERATURE DIFFERENCE SIDE TO SIDE AND/OR DIAGNOSTIC TROUBLE CODES B0361, B0441 SET. *TT | |
| 020864001 Jan 2002 | Structure | SOME CUSTOMERS MAY COMMENT ON WIND NOISE OR A WHISTLE AROUND THE MIRRORS ON THE FRONT DOORS. *TT | |
| 051101 Nov 2001 | Steering | SOME VEHICLES MAY EXHIBIT A CLUNK TYPE NOISE ESPECIALLY FELT IN THE STEERING WHEEL WHILE TURNING. *TT | |
| 010866010 Oct 2001 | Suspension | INFORMATION REGARDING ITCHING TYPE NOISE FROM REAR OF VEHICLE. *YH | |
| 010601007A Jul 2001 | Engine And Engine Cooling | EXPERIENCING EXCESSIVE ENGINE COOLANT CONSUMPTION, OR AN ENGINE COOLANT LEAK NEAR OR UNDER THE THROTTLE BODY AREA OF THE UPPER INTAKE MANIFOLD. *TT | |
| 010523006A Jun 2001 | Service Brakes | THIS BULLETIN IS BEING ISSUED TO REVISE THE FASTENER REQUIREMENTS FOR THE FRONT AND REAR BRAKE CALIPER BRACKET REPLACEMENT PROCEDURES IN THE DISC-BRAKE SUB-SECTION OF BRAKES IN THE APPROPRIATE SERVICE MANUAL. *TT | |
| 990603007C Apr 2001 | Fuel System | A CONDITION MAY EXIST IN WHICH THE FUEL GAUGE READS INCORRECTLY / FLUCTUATES, LOW FUEL CHIME SOUNDS PREMATURELY. *TT | |
| 010523006 Apr 2001 | Service Brakes | SUBJECT REGARDING REVISED FASTENER REQUIREMENTS FOR FRONT AND REAR BRAKE CALIPER BRACKET. *TT | |
| 190301 Mar 2001 | Seats | CONCERNS WITH FRONT SEAT HEADRESTS THAT WALK UP. *TT | |
| 010232002 Mar 2001 | Steering | SOME CUSTOMERS MAY COMMENT ON A SHUDDER / VIBRATION CONDITION WHILE STEERING UNDER LOW SPEED OR STATIONARY CONDITIONS, SUCH AS PARKLING LOT MANEUVERS. *TT | |
| 010601008 Feb 2001 | Engine And Engine Cooling | SOME OWNERS MAY COMMENT ON A REPEAT ENGINE OIL PAN LEAK. *TT | |
| 000851001 Sep 2000 | Visibility | SOME CUSTOMERS MAY COMMENT THAT THE BLACK PLASTIC HOUSING AROUND THE OUTSIDE REAR VIEW MIRROR TURNS CHALKY OR IS DULL IN COLOR. *TT |
Showing 60 of 79 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Oldsmobile Intrigue →