Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Glass & wipers
Electrical system
Tires
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA00028 opened Dec 2000 | closed Jan 2002 | Vehicle Speed Control | FUEL TANK PUNCTURE - led to recall 02V026000 |
| PE00033 opened Aug 2000 | closed Dec 2000 | Vehicle Speed Control | FUEL TANK PUNCTURE THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 03V156000 | Equipment | CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.8L VR6 ENGINES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. | Normally free |
| 02V026000 | Fuel System, Gasoline | ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2006122 2006-05-24 | Lights And Instruments | 244,526 | On certain Golf, GTI, Jetta, Jetta wagon, New Beetle, New Beetle convertible, Passat and Passat wagon, the brake lamp switch may malfunction. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| V171901201285565 Aug 2023 | Engine And Engine Cooling | Update to Volkswagen engine oil standards | |
| V171901201285562 May 2023 | Engine And Engine Cooling | Volkswagen Engine oil quality standards, update to attachments. | |
| V171901201285560 Apr 2023 | Engine And Engine Cooling | Engine oil quality standards, update to attachments. | |
| V941901201152119 Dec 2022 | Equipment | Update model year applicability to include 2023. | |
| V271901201189422 Dec 2022 | Electrical System | Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| V871806201994714 May 2020 | Equipment | Tool number added to table. Removal of Behr Flush Kit. VAS 6337/1A | |
| V941901201152115 Apr 2020 | Equipment | Updated to include additional models and model year applicability. | |
| SM 33-2019 Mar 2019 | Equipment | The part number listed in the document is to be returned if it meets the criteria provided. | |
| TT 91 19 01 Mar 2019 | Electrical System | Alternative method for radio code retrieval. | |
| V171901-2012855 Mar 2019 | Engine | Engine Oils Which Meet Volkswagen Oil Quality Standards | |
| V271901-2011894 Feb 2019 | Electrical System | Battery Testing and Charging instruction. Updated to include model year 2019 applicability. | |
| V941901-2011521 Feb 2019 | Exterior Lighting | Condensation and or water droplets visible on inside of exterior light lenses. TB updated to include model year 2019 applicability. | |
| TT 10 12 01 Sep 2018 | Engine | Engine replacement tip | |
| TT001703 Nov 2017 | Electrical System | Tip for Scan tool concerns that may occur duing a test plan | |
| TT 271002 Sep 2017 | Equipment | Updated to include model year 2014 thru 2018 applicability. | |
| TT 200901 Aug 2017 | Equipment | Update to existing tip for fuel quality checking. | |
| V171701 2012855 Jul 2017 | Engine And Engine Cooling | 17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards | |
| SM 44-2017 EN Jun 2017 | Equipment | This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward. | |
| VHW-17-11 Jun 2017 | Equipment | VAS 6154 Replacement Part Setup Guide | |
| 1-2017 Update Feb 2017 | Equipment | This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests. | |
| V691601 2010479 Oct 2016 | Equipment | Update model year applicability to include 2017. | |
| V871622 2019947 Oct 2016 | Equipment | Update to model year applicability. | |
| TT 97-12-02 Sep 2016 | Equipment | Data Link connector pin assignment chart that is applicable to all models. Update model year applicability. | |
| Airbag Jan 2016 | Air Bags | Airbag Issues. | |
| V921502 2026253 Jul 2015 | Visibility | Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough. | |
| V871506 2019947 Jul 2015 | Equipment | Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the... | |
| Elsa 6-29-15 Jun 2015 | Equipment | This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions. | |
| Elsa 6-22-15 Jun 2015 | Equipment | This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech tips, campaigns, updates, and... | |
| TT 64-14-02 May 2015 | Visibility | Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. | |
| V941501 2011521 Mar 2015 | Equipment | Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document | |
| V271501 2011894 Feb 2015 | Electrical System | Technical Bulletin: Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000VAS Charger | |
| Edition115 Dec 2014 | Electrical System | VW Elsa Newsletter | |
| 271402 Dec 2014 | Equipment | Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000 Charger | |
| V871409 2019947 Sep 2014 | Equipment | Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the refrigerant... | |
| 871409 Sep 2014 | Visibility | Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only) | |
| V171404 2012855 Sep 2014 | Engine | Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list of products generally available in the North American market that meet the Volkswagen Oil Quality Standard | |
| TB171404 Sep 2014 | Engine | Engine Oils Which Meet Volkswagen Oil Quality Standard VW 502 00/505 00/505 01 and VW 504 00/507 00 | |
| V941403 2011521 Jun 2014 | Equipment | Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water droplets visible on inside of exterior light lenses. The document also informs how to service the issue. | |
| 941403 Jun 2014 | Exterior Lighting | Exterior Lights, Moisture Accumulation | |
| Edition86 May 2014 | Visibility | VW Elsa Newsletter | |
| TT240801 May 2014 | Equipment | Fault code P1297 may be set and fuel mixtures may go lean if the vehicle is driven under load or revved up and then returned to idle. | |
| V001404 2010380 Apr 2014 | Equipment | Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions. | |
| TB001404 Apr 2014 | Equipment | Squeaks, Rattles, Noise, Repair Materials | |
| Bluetooth Mar 2014 | Equipment | Jetta Bluetooth manual coding procedure. | |
| V941402 2011521 Mar 2014 | Exterior Lighting | Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other climatic changes. | |
| 941402 Mar 2014 | Exterior Lighting | Exterior Lights, Moisture Accumulation | |
| TB001403 Jan 2014 | Engine And Engine Cooling | Fuel Additive to Help Prevent Sporadic Misfire Faults | |
| TT 64-14-02 Jan 2014 | Visibility | Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. This document informs of how to diagnose the issue and tips on servicing the issue | |
| TT641402 Jan 2014 | Visibility | To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. | |
| TT280802 Nov 2013 | Electrical System | If a customer comments that the key cannot be removed from the ignition when the transmission is in PARK or that the PRND12 is not reading correctly in the MFI, DO NOT replace the ignition switch, lock cylinder, or lock housing assembly. | |
| PDITECHCHECKi Oct 2013 | Equipment | Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections | |
| PDI - JETTA JSW Jul 2013 | Equipment | JETTA-JSW Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased | |
| PDI - JETTA TECH Jul 2013 | Equipment | JETTA Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased | |
| PDI - JETTA TECH Jun 2013 | Equipment | Jetta Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased | |
| 941401 Feb 2011 | Exterior Lighting | Exterior Lights, Moisture Accumulation | |
| 2015831 Aug 2008 | Engine And Engine Cooling | VOLKSWAGEN: EXHAUST HEAT SHIELD, REPLACEMENT GUIDELINES. HEAT SHIELDS ARE TO BE INSPECTED AFTER COMPLETION O ANY TYPE OF REPAIR TO THE UNDERBODY (EXHAUST SYSTEM TRANSMISSION, ETC.), AND IF DAMAGED, REPLACED. *PE | |
| 010702 Jan 2007 | Engine And Engine Cooling | DTC'S P1297 (17705) OR P1557 (17965) STORED IN DTC MEMORY. THIS MAY BE CAUSED BY INTAKE HOSES LEAKING (DURING BOOST CONDITIONS) DUE TO INCORRECT TORQUE ON CLAMPS OR IMPROPER PLACEMENT, WORN OR TORN INTAKE HOSES. *KB | |
| 0410 May 2004 | Engine And Engine Cooling | EVALUATING FUEL MIXTURE DIAGNOSTIC TROUBLE CODES (DTC) - HOW TO PERFORM EFFECTIVE DIAGNOSTIC RELATED TO FUEL SYSTEM ADAPTATION SYSTEM TOO RICH/ TOO LEAN. VOLKSWAGEN. *MJ | |
| 0101 Jun 2001 | Seats | SUBJECT REGARDING LATCH SYSTEM LOWER ANCHORS AND TETHERS FOR CHILDREN, INSTALLING / RETROFITTING. *TT | |
| 0001 Sep 2000 | Visibility | SUBJECT REGARDING SUNROOF BINDING OR NOISY DUE TO BROKEN SLIDE(S). *TT |
Showing 60 of 72 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Run the wipers and washers, and test every window.Slow or stuck regulators, streaking wipers, and windshield cracks are this vehicle's visibility complaints.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Read the tire date codes and look for uneven wear.Uneven wear on this vehicle often points back to the suspension. Four different date codes tell their own story.
- Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Volkswagen Jetta →