Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Brakes
Tires
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA11001 opened Jan 2011 | closed Apr 2015 | Service Brakes, Hydraulic | Brake line corrosion failure On January 11, 2011, ODI opened EA11-001 to investigate allegations of premature brake line corrosion failure in model year (MY) 1999 through 2003 General Motors (GM) full-size pickup trucks and sport utility vehicles sold or registered in the following... |
| PE10010 opened Mar 2010 | closed Jan 2011 | Service Brakes, Hydraulic | Brake line corrosion failure The Office of Defects Investigation (ODI) received Defect Petition DP10-003 on March 2, 2010, requesting the investigation of model year (MY) 2003 Chevrolet Silverado 2500HD 4WD pickup trucks for corrosion failures of the vehicle brake lines.DP10-003 was... |
| PE05020 opened Apr 2005 | closed Sep 2005 | Service Brakes, Hydraulic | UNWANTED LOW-SPEED ABS ACTIVATION - led to recall 05V379000 IN A LETTER DATED AUGUST 29, 2005, GM NOTIFIED ODI THAT IT WAS RECALLING CERTAIN MODEL YEAR 1999 THROUGH 2002 C/K PICKUP TRUCKS AND SPORT UTILITY VEHICLES TO CORRECT A PROBLEM WITH ANTI-LOCK BRAKE SYSTEM (ABS) WHEEL SPEED SENSOR CORROSION THAT MAY RESULT IN... |
| PE03026 opened Jun 2003 | closed Nov 2003 | Wheels | STEEL WHEEL RIM FRACTURE THERE HAVE BEEN LESS THAN 2 COMPLAINTS PER 100,000 SUBJECT VEHICLES RELATED TO THE ALLEGED DEFECT.THE OLDEST VEHICLES (MY 1999) HAVE ONLY 2 COMPLAINTS IN OVER 140 THOUSAND VEHICLES AFTER OVER 4 YEARS IN SERVICE.THE RATE OF WARRANTY CLAIMS POTENTIALLY RELATED... |
| EA02015 opened Aug 2002 | closed Jan 2004 | Vehicle Speed Control | THROTTLE STICKING CLOSED THIS INVESTIGATION INVOLVES THE GENERAL MOTORS CORPORATION (GM)THROTTLE BODY (TB) UTILIZED IN MODEL YEAR (MY) 1999-2002 SILVERADO, SIERRA, TAHOE, SUBURBAN, AVALANCHE AND YUKON (SUBJECT VEHICLE(S)) WITH 4.8L, 5.3L, AND 6.0L ENGINES. |
Show 1 more closed investigations
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA99011 opened May 1999 | closed Feb 2001 | Steering | ERRATIC POWER STEERING ASSIST WHILE DRIV THE OFFICE OF DEFECT INVESTIGATION (ODI) HAS INVESTIGATED ALLEGATIONS OF POWER STEERING ASSIST FLUCTUATIONS IN THE SUBJECT VEHICLES.FOR DETAILS AND A BASIS FOR THE INVESTIGATION CONCLUSIONS, PLEASE SEE THE CLOSING REPORT IN THE EA99-011 PUBLIC FILE.ODI HAS... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 00V122000 | Seat Belts | VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND SPORT UTILITY VEHICLES. THESE VEHICLES DO NOT COMPLY WITH THE OCCUPANT PROTECTION REQUIREMENTS OF FMVSS NO. 208, "OCCUPANT CRASH PROTECTION." | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2000270 2000-11-17 | Brakes | 116,675 | On certain vehicles, the body cross sill may contact the front, right-hand brake pipe. This could eventually wear a hole in the brake pipe over the normal life of the vehicle and result in a brake fluid leak. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 17-NA-073 Feb 2023 | Equipment | This warranty administration bulletin provides information regarding the field action courtesy transportation policy. | |
| PIP4723F Jan 2022 | Fuel System | This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving... | |
| PIP4723D Jan 2020 | Electrical System | This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving... | |
| PIC4696E Nov 2019 | Equipment | This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. | |
| 17NA073 Sep 2019 | Equipment | This warranty administration bulletin provides information regarding the field action courtesy transportation policy. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| PIC4696D Sep 2019 | Equipment | This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. | |
| PIT3098G Mar 2019 | Suspension | This Preliminary Information communication provides information to the technician about vehicles that have a lean to the left or right. Technician will need to measure fender wheel-opening heights, front and rear, to quantify vehicle lean. | |
| 17NA073 Feb 2019 | Equipment | This warranty administration bulletin provides information regarding the field action courtesy transportation policy. | |
| PIC4696C May 2018 | Equipment | This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco Theft Lock. Technician will use the radio to get the scrambled code. | |
| PIT3098F Feb 2018 | Structure | This Preliminary Information communication provides information to the technician about vehicles that have a lean to the left or right. Technician will need to measure fender wheel-opening heights, front and rear, to quantify vehicle lean. | |
| PIP4723C Sep 2017 | Tires | This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving... | |
| 17-NA-073 Mar 2017 | Equipment | This warranty administration bulletin provides policy information with the field action courtesy transportation policy. | |
| PIP4723B Feb 2017 | Electrical System | This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving... | |
| PIP4138P Dec 2016 | Electrical System | This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. | |
| 16NA260 Aug 2016 | Equipment | THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS. | |
| PIC4696B Dec 2015 | Equipment | This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. | |
| PIP5346 Nov 2015 | Power Train | This Preliminary Information communication provides information to the technician about cooler line fittings that come with the 4T65E General Motors remanufactured transmission may not be the same as Original equipment manufacturer quick connect verses inverted flare. | |
| PIC4696A Oct 2015 | Equipment | This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. | |
| PIP4404F Oct 2015 | Engine | This Preliminary Information communication provides information to the technician vehicles with a slight rough idle. Technician should compare the concern with a like vehicle. | |
| PIP5280 Apr 2015 | Fuel System | This Preliminary Information communication provides information to the technician about vehicles that may have a buzz noise at idle after fuel pressure regulator replacement. Technician will need to gain access to the fuel pump. | |
| PIT3098E Dec 2014 | Suspension | This Preliminary Information communication provides information to the technician about vehicles that have a lean to the left or right. Technician will need to measure fender wheel-opening heights, front and rear, to quantify vehicle lean. | |
| 13-05-22-001D Oct 2014 | Service Brakes | This informational bulletin is to inform dealers of an improved service strategy to aid in the replacement of hydraulic brake pipes, Customer Care and Aftersales (CCA) has released pre-formed and pre-flared hydraulic brake pipe kits. | |
| 13-05-22-001C Oct 2014 | Service Brakes | This informational bulletin is to inform dealers of an improved service strategy to aid in the replacement of hydraulic brake pipes, Customer Care and Aftersales (CCA) has released pre-formed and pre-flared hydraulic brake pipe kits. | |
| 13-05-22-001B Sep 2014 | Service Brakes | This informational bulletin is to inform dealers of an improved service strategy to aid in the replacement of hydraulic brake pipes, Customer Care and Aftersales (CCA) has released pre-formed and pre-flared hydraulic brake pipe kits. | |
| Recalls Jun 2014 | Equipment | Vehicle Recalls | |
| 05-06-04-035D May 2014 | Fuel System | This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle. | |
| 130089004I May 2014 | Equipment | Car and Truck Fix it Right the First Time Issues | |
| 13-05-22-001A Apr 2014 | Service Brakes | This informational bulletin is to inform dealers of an improved service strategy to aid in the replacement of hydraulic brake pipes, Customer Care and Aftersales (CCA) has released pre-formed and pre-flared hydraulic brake pipe kits. | |
| 99-08-51-007F Feb 2014 | Equipment Adaptive/Mobility | Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. | |
| PIP5169 Jan 2014 | Engine | This Preliminary Information communication provides information to the technician about vehicles that are setting Diagnostic Trouble Code P0300 after engine repairs. Technician will need to ensure that injector connectors for cylinder 5-7 and 6-8 are not crossed. | |
| PI0281D Jan 2014 | Structure | Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. | |
| 13-05-22-001 Nov 2013 | Service Brakes | This informational bulletin provides information on brake line kits now available and how to service them on vehicle. | |
| 130089009 Sep 2013 | Engine And Engine Cooling | Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules | |
| PIP4404E Aug 2013 | Steering | This Preliminary Information communication provides information to the technician vehicles with a slight rough idle. Technician should compare the concern with a like vehicle. | |
| PIP4138N Aug 2013 | Electrical System | This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. | |
| PI0969 May 2013 | Engine And Engine Cooling | This preliminary informational bulletin provides information on High Oil Pressure on Startup After Engine Replacement Concern. | |
| PIP4138M Jan 2013 | Engine | This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. | |
| PIP4138L Dec 2012 | Power Train | This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. | |
| PIP3259J Dec 2012 | Power Train | This Preliminary Information communication provides information to the technician about vehicles that may have a planetary gear whine noise in first and second gear. Technician should compare the noise to a like vehicle. | |
| PIP3720D Nov 2012 | Power Train | This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. | |
| PIP5072 Oct 2012 | Power Train | This Preliminary Information communication provides information to the technician about vehicles that have slip in forward ranges immediately after replacing the input housing. | |
| PIP-4138K Jan 2011 | Engine And Engine Cooling | GM: THE SERVICE ENGINE SOON LIGHT IS ON, THERE IS ALSO A MISFIRE OR ENGINE NOISE. THERE ARE MULTIPLE POSSIBLE CAUSES. *RM | |
| 08089-B Nov 2008 | Electrical System | GENERAL MOTORS CORP: SPECIAL COVERAGE ADJUSTMENT; ANALOG ONSTAR DEACTIVATION. *PE UPDATED 2/17/09. *PE | |
| 08-089B Sep 2008 | Equipment | BUICK CHEVROLET GMC SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. CSC LETTER WAS RECEIVED. *PE | |
| 08-089 Jun 2008 | Equipment | BUICK CADILLAC CHEVROLET GMC HUMMER OLDSMOBILE PONTIAC SAAB SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. | |
| 3340 Sep 2006 | Suspension | LEFT FRONT AXLE SHAFT DIFFICULT TO REMOVE. AXLE DIFFERENTIAL LEAK SEAL SHAFT. *KB | |
| 020525006 Jan 2006 | Service Brakes | ANTILOCK BRAKE (ABS) ACTIVATION AT LOW SPEEDS. *TT | |
| 010730038B Oct 2005 | Power Train | THE SERVICE ENGINE SOON LAMP IS ILLUMINATED, NO 3RD AND 4TH GEAR, THE TRANSMISSION DOES NOT SHIFT CORRECTLY, THE TRANSMISSION FEELS LIKE IT SHIFTS TO NEUTRAL OR A LOSS OF DRIVE OCCURS. *TT | |
| 020730024A Aug 2005 | Power Train | DIAGNOSIS OF CRACKED OR BROKEN TRANSMISSION CASE. *TT 2006 AND PRIOR CARS AND LIGHT DUTY TRUCKS. *TT | |
| 020307002 Mar 2005 | Suspension | REVISED FRONT CASTER AND CAMBER ADJUSTMENT PROCEDURE. ORIGINAL NOT YET RECEIVED. *TT | |
| 040604088 Mar 2005 | Engine And Engine Cooling | REPLACEMENT OF CONNECTOR WHEN REPLACING FUEL TANK MODULE/FUEL PUMP MODULE. *TT | |
| 990089015C Jan 2005 | Unknown Or Other | LIGHT SERVICE SUPPORT VEHICLE LSSV (FORMERLY COMMERCIAL UTILITY CARGO VEHICLE - CUCV II AND III) SERVICE. *TT | |
| 040139007 Jun 2004 | Equipment | LOSS OF HEATING VENTILATION AIR CONDITIONING. SYSTEM MODE AND OR TEMPERATURE CONTROL. *EH | |
| 00149D Jan 2004 | Electrical System | MALFUNCTION INDICATOR LAMP ON WITH A P0300 SET AND A MISFIRE. VARIOUS MODELS INCLUDING 1996 - 1999 P32 MODELS. SIT BULLETIN 1416475. *TT | |
| 01599 Jan 2004 | Power Train | 4L60E, 4L65E FORWARD AND LOW REVERSE WAVED STEEL CLUTCH PLATE APPEARANCE CHANGE. *TT | |
| 01119A Jan 2004 | Engine And Engine Cooling | ROLL-OUT FOR THE GEN III SMALL BLOCK ENGINES WITH IRIDIUM SPARK PLUGS. ALSO INCLUDES 2003/2004 M/L VANS. *TT | |
| 02086 Jan 2004 | Power Train | 4L60E, 4L65E INTERMITTENT NEUTRAL FROM A STOP OR STEADY SPEED. *TT | |
| 3005 Jan 2004 | Equipment | 93-00 FULL SIZE UTILITIES (GMT 400 OLD STYLE ONLY) AC BLOWS WARM AND THE HIGH SIDE PRESSURE IS TOO HIGH. *MJ | |
| 3147 Jan 2004 | Engine And Engine Cooling | CONCERNS REGARDING BULLETIN 00-02-35-003F. ALL FULL SIZE TRUCKS AND UTILITIES AND HUMMER PARTS AVAILABLE. *TC | |
| 3121 Jan 2004 | Engine And Engine Cooling | EXHAUST VIBRATION RESONANCE OR MOAN. (2004-2005 GMC DENALI) *SC |
Showing 60 of 107 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Read the tire date codes and look for uneven wear.Uneven wear on this vehicle often points back to the suspension. Four different date codes tell their own story.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 1 recall campaign on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Chevrolet Suburban →