Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
Fuel system
Suspension
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| DP05005 opened Sep 2005 | closed Jan 2006 | Engine And Engine Cooling | SPARK PLUG EJECTION FROM CYLINDER HEAD ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE... |
| EA03001 opened Jan 2003 | closed Nov 2003 | Fuel System, Gasoline | CNG TANK EXPLOSION - led to recall 03V472000 IN SEPTEMBER 2002, A FUEL CYLINDER IN A NATURAL GAS POWERED VEHICLE (NGV) EXPLODED DURING A FIRE.FORD AND VRTC TEST ENGINEERS JOINTLY EXAMINED THE INCIDENT VEHICLE AND REVIEWED TESTING TO DETERMINE WHETHER THE PERFORMANCE OF THE PRESSURE RELIEF VALVE (PRD)... |
| PE02071 opened Oct 2002 | closed Jan 2003 | Fuel System, Gasoline | CNG TANK EXPLODING IN A FIRE AN EXPLOSION OF A COMPRESSED NATURAL GAS (CNG) TANK SHOULD NOT BE ABLE TO OCCUR, AS THE TANK IS FITTED WITH A PRESSURE RELIEF DEVICE (PRD). |
| DP02007 opened Aug 2002 | closed Dec 2002 | Vehicle Speed Control | FUEL-FED FIRES THE FARS DATA SHOWS THAT THE RISK OF FIRE FROM IMPACT IN ALL DIRECTIONS IN THE SUBJECT VEHICLES IS THE SAME AS ALL OTHER SEDANS.THE SUBJECT VEHICLES ARE NOT OVER REPRESENTED WITH RESPECT TO THE RISK OF FIRE IN REAL-WORLD HIGH-ENERGY CRASHES.A FURTHER... |
| SQ01014 opened Nov 2001 | closed Oct 2002 | Fuel System, Gasoline | POST REAR END COLLISION FIRES - led to recall 02I003000 There is no summary currently available |
Show 2 more closed investigations
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE00043 opened Oct 2000 | closed Feb 2001 | Structure | REAR AXLE TRAILING ARM FRAME MOUNTING There is no summary currently available |
| PE99047 opened Jul 1999 | closed Sep 1999 | Vehicle Speed Control | BLOW BACK DURING REFUELING There is no summary currently available |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 03V472000 | Fuel System, Other | ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE... | Normally free |
| 00V200000 | Equipment | VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. | Normally free |
| 00V157002 | Seat Belts | VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. | Normally free |
| 00V157001 | Seat Belts | VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. | Normally free |
| 98V322000 | Suspension | VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2003274 2003-11-07 | Fuel System | 278 | On certain natural gas vehicles, in the rare circumstance that a flame from a vehicle interior fire becomes locally directed at the natural gas tank located immediately behind the rear seat, the locally directed flame could damage the... |
| 2000158 2000-07-24 | Other | 25,115 | Certain vehicle have jacking instructions which, if followed, may cause the operator to place the jack on a frame weld when attempting to raise a rear wheel. |
| 1999162 1999-09-15 | Emissions | 169 | Certain CNG vehicles do not comply with the requirements of CMVSS 1105 - Evaporative Emissions. The natural gas fuel fill valve may leak due to flaking of the nickel plating inside the valve. |
| 1998251 1998-12-22 | Suspension | 4,856 | Note: 1996-99 crown victoria police, fleet and ngv and lincoln town car limousine equipped with a lower control arm ball joint containing a one piece bearing and 1990-96 crown victoria police, fleet and ngv and lincoln town car limousine... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| CSP-08B01 May 2008 | Engine And Engine Cooling | FORD: CERTAIN 1999-2001 MODEL YEAR VEHICLES UP TO 6000 LB GVWR REGISTERED IN NEW YORK AND CERTAIN 2001 VEHICLES UP TO 6000 LB GVWR REGISTERED IN THE STATE OF MAINE, CERTIFIED FOR SALE IN CALIFORNIA-FEDERAL EMISSION WARRANTY REFUND. *PE | |
| CSP 08B04 May 2008 | Fuel System | FORD/LINCOLN MERCURY: CERTAIN 1992-2001 MODEL YEAR CROWN VICTORIA, GRAND MARQUIS, AND TOWN CAR VEHICLES REGISTERED IN THE STATES OF WISCONSIN AND CONNECTICUT UPGRADE MODIFICATIONS FOR HIGH SPEED REAR IMPACTS. *PE | |
| 07212 Oct 2007 | Engine And Engine Cooling | SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE | |
| 05N04 Dec 2005 | Engine And Engine Cooling | EXTENDED COVERAGE PROGRAM 05N04 - EXTENDED COVERAGE FOR COMPOSITE INTAKE MANIFOLD. THIS PROGRAM IS BEING PROVIDED AS A SETTLEMENT TO A CLASS ACTION LAWSUIT. | |
| 041601 Nov 2005 | Engine And Engine Cooling | WDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TT |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 020503 Mar 2005 | Fuel System | GUIDANCE FOR CNG TANK INSPECTION FOR VEHICLES PRODUCED AFTER DECEMBER 2, 1996. *TT UPDATE. *TT | |
| 04189 Dec 2004 | Visibility | REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT | |
| 042107 Dec 2004 | Power Train | GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT | |
| 18351 Dec 2004 | Engine And Engine Cooling | CHARGING SYSTEM LIMITATIONS. *EH | |
| 031404 Aug 2004 | Engine And Engine Cooling | ENGINE MISFIRE OR RUNNING - COIL ON PLUG (COP) IGNITION SYSTEMS - WDS COP KIT DIAGNOSTIC TIPS. TO INCLUDE VARIOUS 2005 MODELS. * AR THIS ARTICLE 04161 SUPERSEDES TSB 03-14-04. | |
| 031501 Jul 2004 | Visibility | INOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT | |
| 17871 Jun 2004 | Electrical System | MULTIPLE DRIVEABILITY CONCERNS UNDER ACCELERATION CAUSED BY IGNITION COIL. *TT | |
| 17810 May 2004 | Power Train | TRANSMISSION FAILURE WHERE THERE IS A LARGE AMOUNT OF METAL OR DEBRIS IN THE PAN. *TT | |
| 17757 Apr 2004 | Exterior Lighting | INTERMITTENT RAPID FLASHING OF THE TURN SIGNALS. *TT | |
| 0441 Mar 2004 | Suspension | CRACKS IN THE REAR OF THE FRAME SIDE MEMBER BETWEEN THE UPPER AND LOWER TRAILING ARM BRACKETS. *TT | |
| 02B02 Nov 2003 | Equipment | INSTALLATION OF OPTIONAL POLICE INTERCEPTOR PACKAGE UPGRADE KIT. *TT UPDATE PART 2. EXPIRATION DATE REMOVED. *TT | |
| 03206 Oct 2003 | Engine And Engine Cooling | SOME DEDICATED CNG VEHICLES MAY EXHIBIT VARIOUS DRIVEABILITY CONDITIONS DUE TO A LOSS OF INJECTOR PERFORMANCE, RESULTING FROM FUEL QUALITY. | |
| 03193 Sep 2003 | Exterior Lighting | EXCESSIVE MOISTURE IN THE HEADLAMP ASSEMBLY. *TT | |
| 03181 Sep 2003 | Electrical System | REMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT | |
| 03183 Sep 2003 | Vehicle Speed Control | DEDICATED COMPRESSED NATURAL GAS (CNG) ROUGH IDLE OR NO START WHEN COLD VEHICLES EQUIPPED WITH DEDICATED 4.6L OR 5.4L CNG ENGINE ONLY. *TT | |
| 03144 Jul 2003 | Engine And Engine Cooling | ENGINE MISFIRE OR ROUGH RUNNING CONDITION WITH COIL ON PLUG (COP) IGNITION SYSTEMS MAY BE MORE ACCURATELY DIAGNOSED USING THE OPTIONAL WORLDWIDE DIAGNOSTIC SYSTEM (WDS) COIL ON PLUG (COP) KIT. 2003 SUPER DUTY F SERIES INCLUDED. *TT | |
| 16996 Jul 2003 | Electrical System | POLICE INTERCEPTOR MAY EXHIBIT LOW CHARGING SYSTEM VOLTAGE AT IDLE. *TT | |
| 0398 May 2003 | Fuel System | MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION WITH DIAGNOSTIC TROUBLE CODES P0442, P0455, P0456, P0457, P1442 OR CHECK FUEL CAP LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE P0457. *TT | |
| 0349 Mar 2003 | Fuel System | A POSSIBLE FUEL LEAK MAY OCCUR AT THE FUEL FILL VALVE ON SOME CNG (COMPRESSED NATURAL GAS) VEHICLES. *TT *JB | |
| 0326 Feb 2003 | Engine And Engine Cooling | REVISED COOLING FAN MOTOR AVAILABLE. *TT | |
| 030409 Feb 2003 | Fuel System | POSSIBLE FUEL LEAK AT FILL VALVE - FILL VALVE SERVICE PART REVISIONS - CNG VEHICLES ONLY. *TT | |
| 03261 Jan 2003 | Power Train | NEW SERVICE PART - NUMBER 5 NEEDLE BEARING AND RACE KIT - 4R70W TRANSMISSION - SERVICE TIP. *TT | |
| 16378 Nov 2002 | Engine And Engine Cooling | IDLE MISS OR SURGE AT HIGHWAY SPEEDS. PREMATURE IGNITION COIL-ON-PLUG (COP) REPLACEMENT / UNDER INVESTIGATION (QSF). *TT | |
| 16380 Nov 2002 | Engine And Engine Cooling | SERVICE CYLINDER HEAD GASKET FOR 4.6L APPLICATIONS. *TT | |
| 02208 Oct 2002 | Equipment | CLIMATE CONTROL A/C SERVICE TECH TIPS. *EH | |
| 02176 Sep 2002 | Exterior Lighting | LAMP-BRAKE-INVADVERTENT DISABLING OF BRAKE SHIFT INTERLOCK. *MJ | |
| 02136 Jul 2002 | Power Train | ON SOME VEHICLES, THE BRAKE SHIFT INTERLOCK MAY BE INOPERATIVE, NOW ALLOWING THE OPERATOR TO MOVE THE SHIFT LEVER FROM THE PARK POSITION. STOP LAMP OPERATION MAY ALSO BE AFFECTED. *TT | |
| 02107 May 2002 | Visibility | TRANSFER SERVICE TIPS FOR THE FRONT WIPER MOTOR MOUNT BRACKET AND DEPRESSED PARK OUTPUT ARM. *TT | |
| 0297 May 2002 | Exterior Lighting | SOME VEHICLES PRODUCED BEFORE 3/5/2002 MAY EXHIBIT AN INTERMITTENT RAPID FLASHING OF THE TURN SIGNALS. *TT | |
| 15808 Apr 2002 | Visibility | SOME VEHICLES EQUIPPED WITH A ONE-TOUCH DOWN MODULE OR A DRIVERS DOOR MOUDLE MAY EXHIBIT A CONDITION WHERE THE DRIVERS WINDOW MOVES DOWN WHEN ONE OF THE OTHER WINDOWS IS OPERATED. *TT | |
| 15812 Apr 2002 | Equipment | OVERSPEED WARNING CHIME ACTIVATION WHEN TRAVELLING ABOVE 70 M PH / 110 KPH. *TT | |
| 0253 Mar 2002 | Fuel System | SUBJECT REGARDING ALTERNATIVE FUEL VEHICLE COMPRESSED NATURAL GAS TANK INSPECTION. *TT | |
| 0245 Mar 2002 | Electrical System | INFORMATION REGARDING DISCHARGED BATTERY CHARGING SERVICE TIPS AND GUIDELINES. *TT | |
| 15761 Mar 2002 | Engine And Engine Cooling | SOME DEDICATED CNG VEHICLES MAY EXHIBIT DRIVEABILITY CONDITIONS OF HARD START / NO START / ROUGH RUNNING. *TT | |
| 0222 Feb 2002 | Engine And Engine Cooling | SOME VEHICLES MAY EXHIBIT AN INTAKE MANIFOLD CROSSOVER (FIRST RUNNER) COOLANT SEEPAGE CONDITION. *TT | |
| 0214 Jan 2002 | Engine And Engine Cooling | SOME ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN-VEHILE HAVE BEEN FOUND TO LEAK COOLANT AND/OR OIL FROM THE CYLINDER HEAD GASKET AREA. *TT | |
| 01246 Dec 2001 | Engine And Engine Cooling | ENGINE OIL SYSTEM PRIMING PROCEDURES, SERVICE TIPS FOR REPORTS OF PREMATURE ENGINE FAILURE. *TT | |
| 01221 Nov 2001 | Fuel System | SOME DEDICATED COMPRESSED NATURAL GAS (CNG) VEHICLES MAY EXHIBIT A ROUGH IDLE, OR NO START IN COLD CONDITIONS. *TT | |
| 01213 Oct 2001 | Exterior Lighting | VEHICLES MAY EXHIBIT AN INTERMITTENT RAPID FLASHING OF THE TURN SIGNALS. *TT | |
| 012110 Oct 2001 | Engine And Engine Cooling | SOME VEHICLES EQUIPPED WITH THE ROMEO BUILT 4.6L 2V ENGINE MAY EXHIBIT AN ENGINE OIL LEAK OR OIL WEEPAGE FROM THE CYLINDER HEAD GASKET AT THE RIGHT HAND REAR OR THE LEFT HAND FRONT OF THE ENGINE. *TT | |
| 012113 Oct 2001 | Electrical System | SOME IGNITION SWITCH LOCK CYLINDER ASSEMBLIES MAY EXHIBIT ROUGNESS AND / OR EXCESS EFFORT IN TURNING, KEY DOES NOT FULLY RETURN FROM START, A MALFUNCTION INDICATOR LAMP MAY ILLUMINATE WITH P0500, P1502 AND U1039 STORED IN POWERTRIAN CONTROL MODULE (PCM). *TT | |
| 012114 Oct 2001 | Fuel System | PARTS AND PROCEDURE TO REDUCE THE POTENTIAL OF FUEL TANK PUNCTURES DURING RARE AND EXTREMELY HIGH-SPEED REAR IMPACTS. *TT | |
| 01205 Oct 2001 | Engine And Engine Cooling | SOME VEHICLES MAY EXHIBIT VACUUM OR AIR LEAKS IN THE INTAKE MANIFOLD AND / OR ENGINE SYSTEM CAUSING DIAGNOSTIC TROUBLE CODES P0171 AND OR P0174. *TT | |
| 01194 Oct 2001 | Electrical System | THIS ARITLCE IS TO PROVIDE INFORMATION ON REPLACEMENT OF OLD STYLE HOOD LAMP SWITCH TO THE RVISED MECHANICAL HOOD LAMP SWITCH. *TT | |
| 01181 Sep 2001 | Power Train | BRAKE SHIFT INTERLOCK.*JB | |
| 15271 Sep 2001 | Fuel System | DEDICATED CNG REGULATOR BOWL KIT AVAILABLE. *JG | |
| 01156 Aug 2001 | Visibility | SOME VEHICLES MAY EXHIBIT HEATER CORE LEAKS. *SLC | |
| 01157 Aug 2001 | Unknown Or Other | INFORMATION REGARDING TRANSMISSION FLUID USAGE CHARTS. *SLC | |
| 15171 Aug 2001 | Visibility | INFORMATION REGARDING POLICE OPTION-REAR WINDOW DISABLE-TAMPER RESISTANCE. *YD | |
| 15158 Aug 2001 | Engine And Engine Cooling | SOME VEHICLES MAY EXHIBIT A FEAD BELT JUMP-OFF TOSS. *YH | |
| 15113 Aug 2001 | Fuel System | SOME VEHICLES MAY EXHIBIT A FUEL FILL VALVE SEALING CONDITION. *YD | |
| 01137 Jul 2001 | Power Train | SOME VEHICLES EQUIPPED WITH A 4R70W AUTOMATIC TRANSMISSION MAY EXHIBIT A CLUNK NOISE DURING THE 2-1 DOWNSHIFT EVENT. *TT | |
| 15061 Jul 2001 | Visibility | SOME VEHICLES BUILT 04/15/2000 OR EARLIER EQUIPPED WITH A KEYLESS ENTRY SYSTEM MAY EXHIBIT AN INOPERATIVE DOOR-MOUNTED KEYPAD, INTERIOR AND EXTERIOR LAMPS THAT SELF-ACTIVATE AND A WEAK OR DISCHARGED VEHICLE BATTERY. *TT | |
| 15078 Jul 2001 | Power Train | SOME POLICE AND TAXI VEHICLES MAY EXHIBIT EITHER UNDERBODY SHEETMETAL CRACKING IN THE DRIVESHAFT TUNNEL AT THE REAR SEAT KICKUP AND / OR DRIVESHAFT CONTACT WITH THE UNDERBODY. *TT | |
| 15026 Jun 2001 | Engine And Engine Cooling | SOME VEHICLES MAY EXHIBIT A STALL AT IDLE AFTER START-UP CONDITION. *TT |
Showing 60 of 196 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
- Run the VIN against open recalls before you negotiate.This vehicle has 5 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Ford Crown Victoria →