Engine
4.0L 6-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 1,381 of 1,638 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 527 of 1,638 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Brakes
727 complaint records1 fire report14 crash reports
"THE ABS WARNING LIGHT ILLUMINATED. THE AIR BAG LIGHT ALSO ILLUMINATED. THE DEALER REPLACED THE CLOCK SPRING. *JB *NLM..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →
Power train
464 complaint records78 crash reports
"ON 3 DIFFERENT OCCASIONS VEHICLE JUMPED INTO REVERSE FROM PARK. ENGINE WAS ON. PLEASE ADD ADDITIONAL INFORMATION. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Glass & wipers
179 complaint records3 fire reports2 crash reports
"HVAC BLEND DOOR FREQUENTLY DOES NOT OPERATE CORRECTLY CAUSING VISIBLE ISSUES WITH THE WINDSHIELD DEFROSTER/DEFOGGER. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse glass & wipers parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA12005 opened Jun 2012 | closed Nov 2014 | Fuel System, Gasoline | Crash Related Fuel Tank Fires - led to recall 13V252000 ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak... |
| PE10031 opened Aug 2010 | closed Jun 2012 | Fuel System, Gasoline | Crash Related Fuel Tank Fires NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). |
| DP09005 opened Nov 2009 | closed Aug 2010 | Fuel System, Gasoline | Fuel Storage System Crash Related Fires In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that... |
| EA01017 opened Nov 2001 | closed Dec 2002 | Power Train | ROLL-AWAY IN REVERSE WHEN PARKED - led to recall 02V053000 DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. |
| PE01021 opened Jun 2001 | closed Nov 2001 | Power Train | INADVERTENT ROLLAWAY IN REVERSE PARK |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 02V104000 | Fuel System, Gasoline | ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION. | Normally free |
| 01V119000 | Seat Belts | VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. | Normally free |
| 00V034000 | Seat Belts | VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED. | Normally free |
| 98V276000 | Seat Belts | VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR OUTBOARD SEAT BELT RETRACTOR SPRING CAN DISENGAGE FROM THE REWIND MECHANISM, DISABLING THE RETRACTOR FUNCTION, AND PREVENTING THE BELT FROM FITTING SNUGLY AROUND THE... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2013222 2013-06-26 | Structure | 62,760 | Chrysler Canada has determined that an opportunity to incrementally improve performance in certain types of low-speed impacts may exist in certain vehicles. |
| 2002074 2002-04-17 | Engine | 43,127 | Certain sport utility vehicles equipped with a 4.0L engine only. The design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location. This could result in a vehicle fire. |
| 2001134 2001-05-24 | Seats And Restraints | 10,930 | Certain vehicles fail to comply with requirements of C.M.V.S.S. No. 209, "Seat Belt Assemblies." The front seat belt retractor may not work properly, it therefore will not adequately protect occupants in the event of a crash. |
| 2000143 2000-06-29 | Brakes | 47,393 | On certain vehicles originally retailed in Ontario, Quebec and the Maritime Provinces, the composite front disc brake rotors may fail due to corrosion. |
| 2000103 2000-04-17 | Airbag | 18,949 | On certain vehiclces, water and/or road salt in the proximity of the air bag control module may lead to corrosion. |
Show 4 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2000045 2000-02-28 | Seats And Restraints | 17,530 | On certain vehicles, the adjustable turning loop on the shoulder belt top mounting bolt may have been manufactured with a core hardness that exceeds the specification for this type of application. |
| 1998232 1998-11-24 | Seats And Restraints | 1,041 | On certain vehicles, the rear outboard seatbelt retractor spring could disengage from the rewind mechanism, disabling the retractor function which prevents the belt from fitting snugly around the occupant. |
| 1998226 1998-11-20 | Emissions | 143 | Certain vehicles do not comply with CMVSS 1101 - emission device. The wrong vehicle emission control information label (veci) may have been installed. |
| 1998215 1998-11-09 | Emissions | 134 | Certain vehicles may not comply with CMVSS 1103 - exhaust emissions. The spark plugs on these vehicles may fail due to loose centre electrodes. Plug failure may result in exhaust emissions in excess of the regulations. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 9004275 Jul 2020 | Electrical System | KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. | |
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 31-005-19 Nov 2019 | Equipment | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 3100619 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| SB-N47 Sep 2015 | Equipment | 1999-2004 JEEP GRAND CHEROKEE REAR STRUCTURE PERFORMANCE MAY BE ADVERSELY AFFECTED DURING CERTAIN LOW SPEED REAR COLLISIONS ON AFTERMARKET TRAILER HITCH *CN | |
| N47 Sep 2015 | Trailer Hitches | The aftermarket trailer hitch on about 1,443,000 of the above vehicles may adversely affect the rear structure performance during certain low speed rear collisions. Vehicles equipped with a trailer hitch must be inspected and replaced if required. | |
| 23-014-15 Apr 2015 | Equipment | Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability. | |
| 9002849 Sep 2014 | Structure | Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. | |
| 9002901 Jan 2014 | Power Train | Part Description: Seal - Shift Shaft on RFE transmissions Issue Description: This seal (04799346) is replaceable with Seal Kit (68235551AA), which includes a seal and retainer. The Seal Kit is applicable to all (5)45RFE transmissions. | |
| N47062013 Jun 2013 | Trailer Hitches | New CSN Advanced Communication ? N47062013 Chrysler Group LLC (Chrysler) announced a Customer Satisfaction Notification (CSN) on 1999 through 2004 Jeep® Grand Cherokee vehicles. | |
| 0803006 Aug 2006 | Power Train | POWERTRAIN CONTROL MODULE INITIALIZATION. *KB | |
| 2100903 Oct 2005 | Power Train | AUTOMATIC TRANSMISSION DIAGNOSTIC TEARDOWN PROCEDURE. VARIOUS MODELS INCLUDING THE 2004 RAM TRUCK, DURANGO, SEBRING CONVERTIBLE, CHEROKEE, VISION, NEON, AND VOYAGER. *TT *SC | |
| 2101505 Sep 2005 | Power Train | 45RFE/545RFE TRANS - DELAYED ENGAGEMENT DUE TO COOLER RETURN FILTER REPLACEMENT. *SC | |
| 2401305 Aug 2005 | Equipment | AIR CONDITIONING (A/C) COOLING COIL ODOR. *TT | |
| 0801505 Mar 2005 | Power Train | POWERTRAIN CONTROL MODULE INITIALIZATION. *SC | |
| 0200204 May 2004 | Suspension | A SQUEAK OR SQUAWK-LIKE SOUND MAY BE PRESENT IN THE FRONT OR REAR SUSPENSION. *TT | |
| 2300904 Mar 2004 | Structure | POPPING OR CLICKING-LIKE SOUND IN AREA OF FRONT SEAT FRAME. *TT | |
| 2400104 Jan 2004 | Visibility | NEW HVAC SUB-ASSEMBLY REPLACES BLEND OR RECIRC DOOR COMPONENTS. *TT | |
| 1803103 Sep 2003 | Engine And Engine Cooling | 4.0L ROUGH ENGINE IDLE AFTER RESTART FOLLOWING A HOT SOAK. *TT | |
| 0300203 Aug 2003 | Power Train | FLUID WEEPAGE PAST REAR AXLE VENT LINE JIGGLE CAP. *TT | |
| 1900303 Aug 2003 | Steering | POP/TICK SOUND IN STEERING WHEEL AREA. *TT | |
| 0900303 Aug 2003 | Engine And Engine Cooling | 4.0L MULTIPLE CYLINDER MISFIRE. *TT | |
| 2301503 Jun 2003 | Structure | WIND-LIKE SOUND AT TOP REAR CORNER OF FRONT DOOR. *TT | |
| 0801103 Apr 2003 | Equipment | REMOTE KEYLESS ENTRY (RKE) FOB ONLY OPERATES AT CLOSE RANGE ON DRIVER SIDE OF VEHICLE. *TT | |
| 07 Feb 2003 | Power Train | RECOMMENDED STEPS TO CONFIRM THE SAFE AND PROPER ENGAGEMENT OF THE PARK POSITION ON THE VEHICLE'S AUTOMATIC TRANSMISSION. *TT | |
| 010103 Jan 2003 | Power Train | NV247 TRANSFER CASE - GPOP - ISSUE REVIEW SYSTEM. *TT | |
| 0500302B Dec 2002 | Service Brakes | FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION. *TT | |
| 0300302A Oct 2002 | Power Train | CUSTOMER MAY COMPLAIN OF A HIGH-PITCHED REAR AXLE WHINE SOUND COMING FROM REAR OF VEHICLE. *TT | |
| 02013 Aug 2002 | Unknown Or Other | CUSTOMER MAY COMPLAIN OF AN INTERMITTENT CONDITION WHERE THE PANIC ALARM FOR THE REMOTE KEYLESS ENTRY (RKE) SYSTEM TRIGGERS WITHOUT ANY CUSTOMER INTENT TO TRIGGER THE ALARM. *TT | |
| 0300302 Aug 2002 | Power Train | CUSTOMER MAY COMPLAIN OF A HIGH-PITCHED SOUND COMING FROM THE REAR AXLE OF THE VEHICLE BETWEEN 55 AND 70 MPH (88-112 KPH). *TT | |
| 2100202 Jul 2002 | Power Train | SUBJECT REGARDING REVISION IN DIAGNOSTIC PROCEDURES AND LABOR OPERATION TIMES FOR RE TRANSMISSIONS. *TT | |
| 1802002 Jun 2002 | Unknown Or Other | FLASH PROGRAMMING FAILURE RECOVERY. *SLC | |
| 0500302A Jun 2002 | Service Brakes | SUBJECT REGARDING FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION. *SLC | |
| 2302002 May 2002 | Structure | NEW REPAIR PROCEDURES WITH SEPARATE LIFTGATE LATCH MOTOR AND COMPONENTS. *SLC | |
| 1900502 May 2002 | Steering | SUBJECT REGARDING STEERING HONK ON 4.0 L AND 4.7 L LHD GRANE CHEROKEE VEHICLES. *SLC | |
| 0500302 May 2002 | Service Brakes | SUBJECT REGARDING FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION. *SLC | |
| 2301502 Apr 2002 | Visibility | SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC | |
| 0800702 Mar 2002 | Electrical System | SUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES. *SLC | |
| 1801202 Feb 2002 | Engine And Engine Cooling | SUBJECT REGARDING COLD START RPM FLARE. *JG | |
| 0800401B Dec 2001 | Seats | ON SOME VEHICLES THE HEATED SEAT MAY BE INOPERATIVE DUE TO AN OPEN CIRCUIT IN THE SEAT CUSHION HEATING ELEMENT. *TT | |
| 01028 Dec 2001 | Electrical System | ADVANCE SERVICE INFORMATION INVOLVING INOPERATIVE BODY CONTROL MODULES (BCM). *TT | |
| 1900801 Nov 2001 | Steering | EXPERIENCING A POP/TICK SOUND HEARD COMING FROM THE STEERING WHEEL AREA WHILE THE VEHICLE IS IN MOTION. *TT | |
| 0800401A Nov 2001 | Seats | A CONDITION MAY EXIST WHERE THE HEATED SEAT MAY BE INOPERATIVE DUE TO AN OPEN CIRCUIT IN THE SEAT CUSHION HEATING ELEMENT. *TT | |
| 1802501 Oct 2001 | Power Train | SOME VEHICLES MAY EXHIBIT A HARSH 2-3, 4-5, AND 5-4 UPSHIFTS CAUSING A POWERTRAIN CLUNK OR SHUDDER WHEN ACCELERATING. *TT | |
| 2302701 Sep 2001 | Visibility | SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *TT | |
| 0300101A Sep 2001 | Power Train | SOME CUSTOMERS MAY EXPERIENCE A POWERTRAIN RELATED SOUND WHICH MAY BE DESCRIBED AS FRONT AXLE WHINE. *TT | |
| 0500501A Sep 2001 | Service Brakes | EXPERIENCING BRAKE ROUGHNESS OR PEDAL PULSATION WHEN THE BRAKES ARE APPLIED. *TT | |
| 1900301REVA Aug 2001 | Steering | SOME VEHICLES MAY EXHIBIT A HONK-LIKE SOUND WHEN MAKING RIGHT TURNS.*SLC | |
| 0500501 Aug 2001 | Service Brakes | CUSTOMER MAY EXPERIENCE A VIBRATION OF THE STEERING WHEEL, FLOOR, SEAT, INSTRUMENT PANEL, OR A MINOR PEDAL PULSATION (BRAKE ROUGHNESS) UNDER LIGHT TO MODERATE PEDAL APPLICATION. *SLC | |
| 1900301 Jun 2001 | Steering | SOME VEHICLES MAY EXHIBIT A HONK-LIKE SOUND FROM THE POWER STEERING SYSTEM, OCCURING MOST OFTEN DURING A RIGHT HAND LOW SPEED TURN, SUCH AS PARKING LOT MANEUVERS. *TT | |
| 0801001 May 2001 | Electrical System | SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT | |
| 1801201 May 2001 | Equipment | SUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT | |
| 2400701 May 2001 | Visibility | A CUSTOMER MAY EXPERIENCE COLER OR WARMER THAN DESIRED AIR TEMPERATURES COMING FROM THE VEHICLE HVAC SYSTEM VENTS. THIS CHANGE IN AIR TEMPERATURE MAY OCCUR GRADUALLY OVER TIME AND ONLY ON VEHICLES EQUIPPED WITH THE AUTOMATIC ZONE CONTROL (AZC) HVAC SYSTEM. | |
| 2500401 May 2001 | Engine And Engine Cooling | SUBJECT REGARDING ADDITIONAL DIAGNOSTIC FOR DIAGNOSTIC TROUBLE CODES CAUSED BY AN EVAPORATIVE SYSTEM LEAK. *TT | |
| 2600501 May 2001 | Unknown Or Other | THIS TECHNICAL SERVICE BULLETIN CONTAINS BOTH UPDATED SELF-ADHESIVE SERVICE AND / OR DIAGNOSTIC MANUAL PAGES AND UPDATE PAGES. *TT |
Showing 60 of 171 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Run the wipers and washers, and test every window.Slow or stuck regulators, streaking wipers, and windshield cracks are this vehicle's visibility complaints.
- Run the VIN against open recalls before you negotiate.This vehicle has 4 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Jeep Grand Cherokee →