Engine
1.6L 4-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 71 of 88 complaints with a usable failure date.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Power train
22 complaint records1 crash report
"THE ABOVE DESCRIPTION IS THE FIRST TIME THE TRANSMISSION HAD BEEN REPAIRED. NOW AT 47,000 MILES, THE TRANSMISSION IS OUT AGAIN. JOEY..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Air bags
21 complaint records21 crash reports
"WHILE DRIVING ABOUT 35 MPH WHEN ANOTHER VEHICLE COLLIDED HEAD FIRST TO CONSUMER'S VEHICLE, AND AIR BAGS DID NOT DEPLOY. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →
Tires
13 complaint records
"FIRESTONE TIRE EXPERIENCED TREAD SEPARATION, CAUSING DAMAGE TO THE VEHICLE, THE DRIVER AND PASSENGERS WERE VERY SHAKEN UP BUT UNHURT. *SLC..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse tires parts in the directory →
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 00V301000 | Equipment | VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A PARTICULAR FACTORY INSTALLED AUDIO UNIT. IF THE VEHICLE IS OPERATED AT LOW SPEED IN A HOT AND HUMID ENVIRONMENT WITH THE WINDOW OPEN, AIR CONDITIONER RUNNING, AND... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2000234 2000-10-23 | Electrical | 4,205 | On certain vehicles, if operated at low speeds in a hot and humid environment with the window open, air conditioner running and audio on, condensed water on the A/C duct surface may drop and enter into the audio unit, causing a short... |
| 2000176 2000-08-28 | Other | 86,835 | Certain vehicles do not comply with Regulation 6 - Statement of Compliance. Vehicles have an incorrect National Safety Mark (NSM). |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 09-016-23 Feb 2023 | Electrical System | Speedometer replacement procedure | |
| 02-004-22a Nov 2022 | Suspension | Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. | |
| 09-024-22 Jul 2022 | Electrical System | In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. | |
| 01-006-22 Jun 2022 | Electrical System | This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. | |
| 02-004-22 May 2022 | Suspension | Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SA-014-22 Mar 2022 | Equipment | Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. | |
| 01-003/22 Mar 2022 | Equipment | The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. | |
| 01-006-21-3779b Dec 2021 | Electrical System | Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. | |
| 05-002-21-3854 Dec 2021 | Power Train | Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE). | |
| 01-006-21-3779a Aug 2021 | Electrical System | This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. | |
| 09-025-21-3824 Aug 2021 | Equipment | This service bulletin provides information regarding the proper use of the driverâÂÂs floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage. | |
| SA-041-21 Jun 2021 | Equipment | Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. | |
| 01-005-21-3778 Feb 2021 | Electrical System | The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. | |
| 01-006-21-3779 Feb 2021 | Electrical System | This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. | |
| 07-001-21-3775 Jan 2021 | Equipment | A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. | |
| 09-002-21-3770 Jan 2021 | Vehicle Speed Control | In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer | |
| 02-002-20-3651 Jan 2020 | Suspension | Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. | |
| 09-003-20-3671 Jan 2020 | Equipment | In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. | |
| 07-002-19-3616a Dec 2019 | Equipment | A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. | |
| 07-002-19-3616 Jul 2019 | Equipment | A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. | |
| 00-003-19-3583 Mar 2019 | Engine And Engine Cooling | In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. | |
| 09-009-19-3566 Jan 2019 | Electrical System | In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. | |
| 01-004-19-3558 Jan 2019 | Engine And Engine Cooling | On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. | |
| 09-002-19-3554 Jan 2019 | Equipment Adaptive/Mobility | This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with proper usage. | |
| 01-001-19-3551 Jan 2019 | Electrical System | This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. | |
| 01-002-19-3552 Jan 2019 | Electrical System | The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. | |
| 02-001-19-3550 Jan 2019 | Suspension | Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. | |
| 00-001-18-3446a Oct 2018 | Equipment | Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. | |
| 00-003-18-3480a Oct 2018 | Service Brakes | Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. | |
| 09-014-18-3443a Oct 2018 | Structure | When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12). | |
| 09-034-18-3430a Oct 2018 | Equipment | In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. | |
| 01-016-18-3522 Sep 2018 | Engine And Engine Cooling | On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. | |
| 09-034-18-3430 Aug 2018 | Vehicle Speed Control | In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. | |
| 00-003-18-3480 May 2018 | Service Brakes | Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an approved brake lathe, but it is no longer... | |
| 07-002-18-3432 Apr 2018 | Equipment | A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. | |
| 09-019-18-3450 Mar 2018 | Equipment Adaptive/Mobility | This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage. | |
| 01-008-18-3451 Mar 2018 | Electrical System | This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. | |
| 01-009-18-3452 Mar 2018 | Electrical System | The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. | |
| 02-006-18-3449 Mar 2018 | Suspension | Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. | |
| 00-001-18-3446 Mar 2018 | Equipment | Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. | |
| 09-014-18-3443 Mar 2018 | Structure | When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). | |
| 09-035-17-3080 Aug 2017 | Equipment | In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. | |
| 0901216 Feb 2016 | Equipment | Paint damage Mazda pocket paint guide | |
| 0900716 Feb 2016 | Electrical System | Speedometer replacement procedure | |
| 0100516 Feb 2016 | Electrical System | Battery test procedure requirements using the GR81291 | |
| 09-034-14-2956 Aug 2014 | Equipment Adaptive/Mobility | IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO (0) MILES.THIS PROCEDURE IS EXTREMELY... | |
| 00-002-14-2936 Jun 2014 | Equipment | MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. | |
| 09-027-14-2935 Jun 2014 | Equipment Adaptive/Mobility | THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH PROPER USAGE. | |
| 07-002-13-2842 Oct 2013 | Equipment | A MUSTY/MILDEW TYPE ODOR MAY COME FROM THE VENTS WHEN THE AIR CONDITIONING (A/C) SYSTEM IS OPERATING. IT IS MOST NOTICEABLE WHEN THE A/C IS FIRST TURNED ON. | |
| 00-001-13-2748A Apr 2013 | Equipment | MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANUAL. | |
| SB-09-005-13 Mar 2013 | Equipment | MAZDA: ON SOME VEHICLES, TO AVOID POTENTIAL INTERFERENCE OF FOOT PLACED ON PEDALS, INFORMATION IS PROVIDED REGARDING PROPER USE, AND PLACEMENT, OF DRIVER'S FLOOR MAT. VARIOUS MODELS AND MODEL YEARS. *PE | |
| 09-005-13-2781 Mar 2013 | Equipment | THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTEN-TIAL INTERFERENCE WITH THE FOOT PEDALS. | |
| 00-001-13-2748 Jan 2013 | Equipment | MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANUAL. | |
| 02-001-13-2752 Jan 2013 | Equipment | SOME CUSTOMERS MAY COMPLAIN OF SIGNS OF OIL ON THE STRUTS OR SHOCK ABSORBERS. IN MOST CASES THE OIL THAT IS PRESENT IS NORMAL, AND A RESULT OF THE OIL THAT REMAINS ON THE SHAFT DURING THE NORMAL SWEEPING PROCESS OF THE SHAFT SEAL. | |
| 00-004-12-2741 Dec 2012 | Equipment | MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANUAL. | |
| 00307 Apr 2007 | Unknown Or Other | AVAILABILITY OF NON-REQUIRED TOOLS. *KB | |
| 0800306 Oct 2006 | Air Bags | NON GENUINE ACCESSORIES AFFECT AIR BAG OPERATION. *KB | |
| 00204 Oct 2004 | Engine And Engine Cooling | EVAPORATIVE EMMISSIONS AND RECIVER ADAPTERS. *EH | |
| 0102504 Jul 2004 | Electrical System | BATTERY TEST PROCEDURE REQUIREMENTS. *TT | |
| 0902604 Jul 2004 | Equipment | SPEEDOMETER REPLACEMENT PROCEDURE. *TT |
Showing 60 of 92 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Read the tire date codes and look for uneven wear.Uneven wear on this vehicle often points back to the suspension. Four different date codes tell their own story.
- Run the VIN against open recalls before you negotiate.This vehicle has 1 recall campaign on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Mazda Protege →