Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Speed control
Brakes
Glass & wipers
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE04020 opened Feb 2004 | closed Jun 2004 | Exterior Lighting | FAILING HEADLIGHTS NISSAN AND FORD FOUND THAT THE ORIGINAL EQUIPMENT HEADLIGHT STAINLESS STEEL BULB TERMINALS MAY OVER TIME CAUSE ELEVATED CONTACT RESISTANCE AND OVERHEAT THE ELECTRICAL CONNECTOR HOUSING.THIS CAN RESULT IN A HEADLIGHT FLICKERING, BULB OUTAGE AND HEAT... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 00V292002 | Steering | VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED. | Normally free |
| 99V347002 | Exterior Lighting | VEHICLE DESCRIPTION: MINIVANS AND LIGHT DUTY TRUCKS. THE TAIL LIGHT SOCKET MAY HAVE BEEN IMPROPERLY MOLDED, RESULTING IN THE LOCKING TAB HAVING INSUFFICIENT FORCE TO RETAIN THE BULB. | Normally free |
| 99V205002 | Fuel System, Gasoline | VEHICLE DESCRIPTION: MINI VANS. THE FUEL TANK RETENTION STRAP (TWO STRAPS PER VEHICLE) CAN BREAK AT THE SPOT WELDS CAUSING AN UNDERBODY RATTLE. | Normally free |
| 99V056002 | Seats | VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH E-Z ENTRY SEATS. THE AFFECTED VEHICLES MAY HAVE A SECOND ROW RIGHT HAND SIDE CAPTAIN CHAIR THAT HAS INADEQUATE LUBRICATION OF THE EASY ENTRY AND EXIT LATCH SYSTEM. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2000235 2000-10-23 | Steering | 1,474 | On certain vehicles, the retaining bolts for the steering rack mounting brackets may not have been torqued to the proper specification. |
| 1999238 1999-12-30 | Lights And Instruments | 2,094 | On certain vehicles, the plastic socket for the stop/tail light bulb in the rear combination lamps may not have been molded properly resulting in loss of dimensional stability over time. |
| 1999070 1999-04-28 | Seats And Restraints | 2 | On certain vehicles, the easy entry and exit latch system on the second row right hand side captain's chair may have inadequate lubrication. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| NTB08-097L Sep 2023 | Steering | DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB23-049 Jun 2023 | Electrical System | 12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. | |
| NTB23-053 Jun 2023 | Electrical System | SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. | |
| NTB13-107F Apr 2023 | Electrical System | VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB16-003C Apr 2023 | Electrical System | INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| NTB09-081J Feb 2023 | Visibility | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB13-028H Feb 2023 | Structure | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB08-097K Feb 2023 | Steering | DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB10-126C Feb 2023 | Wheels | WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB99-001F Dec 2021 | Suspension | STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB00-014A Mar 2021 | Visibility | VOLUNTARY SERVICE CAMPAIGN 1999 QUEST WIPER COMBINATION SWITCH Service Campaign ID # B0074 is no longer active. ï· Repair orders opened after this bulletin's published date are no longer eligible for reimbursement under Campaign ID # B0074. | |
| NTB99-001e Feb 2021 | Suspension | STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB13028A Nov 2015 | Visibility | SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. | |
| NTB00042D Jan 2015 | Back Over Prevention | SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. | |
| NTB-08-055-A Jan 2014 | Air Bags | NISSAN: SRS PRECAUTIONS DURING SERVICE;IMPROPER MAINTENANCE, INCLUDING INCORRECT REMOVAL AND INSTALLATION OF THE SRS, CAN LEAD TO A SERIOUS INJURY OR DEATH CAUSED BY UNINTENTIONAL ACTIVATION OF THE SRS ON ALL NISSAN MODELS WITH THE SRS SYSTEMS. *PE UPDATED 2/21/14. *PE | |
| NTB08055C Jan 2014 | Equipment | SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle. | |
| NTB92123D Aug 2013 | Equipment | Nissan Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Nissan design and performance standards. | |
| NTB00033E Jul 2013 | Steering | SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake incidents fall into the following categories: a. | |
| NTB04094A Jul 2013 | Steering | If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. | |
| NTB98018G Jun 2013 | Electrical System | As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. | |
| NTB-13-038 Apr 2013 | Latches/Locks/Linkages | NISSAN: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE HANDLE DOES NOT RESPOND. *JS | |
| NTB99001A Mar 2013 | Suspension | SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. | |
| NTB-09-101 Sep 2010 | Tires | NISSAN: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/FLASHING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB | |
| NTB-09-129 Sep 2010 | Equipment | NISSAN: VENT CONTROL VALVE REPLACEMENT. WHEN REPLACING THE EVAP CANISTER VENT CONTROL VALVE FOR REASON: USE THE ONE LISTED ON PAGE 2; FOR VENT CONTROL VALVE REPLACEMENT PROCEDURE, REFER TO THE APPROPRIATE SECTION OF THE ELECTRONIC SERVICE MANUALS (ESM; WHEN INSTALLING THE NEW... | |
| NTB-09-030 Apr 2009 | Electrical System | NISSAN: THE 12 VOLT BATTERY IS AN IMPORTANT PART OF THE VEHICLE ELECTRICAL SYSTEM AND IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. TO PREVENT DAMAGE TO VEHICLE ELECTRONIC COMPONENTS FOLLOW THE INSTRUCTIONS/CAUTIONS. NO MODEL YEARS LISTED. *PE | |
| 99022 Oct 2005 | Seat Belts | FRONT SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. *TT | |
| NTB99067A Nov 2003 | Unknown Or Other | NISSAN INTEGRATED HOMELINK TRANSMITTER SYSTEM USED TO ACTIVATE MOST ELECTRONIC GARAGE DOORS AND SECURTY GATES. VARIOUS MODELS INCLUDING THE 2004 PATHFINDER ARMADA. *TT | |
| NTB00006C Oct 2003 | Engine And Engine Cooling | ECM REPROGRAMMING FOR CERTAIN NISSAN VEHICLES AS WELL AS ALL 2000 AND LATER MODELS. *TT | |
| 082203 Aug 2003 | Vehicle Speed Control | IMPORTANT LEGAL NOTICE TO ALL NISSAN DEALERS, PRINCIPALS, SERVICE MANAGERS, AND PARTS MANAGERS REGARDING TSB NTB00-083 - INCREASED ACCELERATOR PEDAL RESISTANCE THAT MAY OCCUR IN CERTAIN VEHICLES DUE TO AN ACCUMULATION OF THROTTLE-CHAMBER DEPOSITS. *TT | |
| NTB99022C Aug 2003 | Seat Belts | FRONT SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. *TT | |
| 99035A Apr 2003 | Visibility | THE 2ND OR 3RD SIDE WINDOW POPS OPEN OR WILL NOT LATCH UNDER WHEN A DOOR IS CLOSED; WHEN THE VEHICLE IS DRIVEN OVER ROUGH ROADS. *TT | |
| 03021 Mar 2003 | Air Bags | PASSENGER'S FRONT AIR BAG COVER APPEARANCE. *TT | |
| NTB02009A Mar 2002 | Equipment | SUBJECT REGARDING REAR A/C OUTLETS BLOW WARM AIR. *YD | |
| NTB02009 Feb 2002 | Equipment | SOME VEHICLES MAY EXHIBIT FRONT AIR CONDITIONER OUTLETS BLOWING COLD AIR, BUT REAR A/C OUTLETS BLOWING WARM AIR. *TT | |
| NTB01033A Oct 2001 | Fuel System | SERVICE BULLETINF OR FOR FUEL INJECTOR CLEANING FOR VEHICLES WITH ROUGH IDLE, HESITATION OR MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P0300 - P0306 STORED. *TT | |
| NTB01057 Aug 2001 | Unknown Or Other | SUBJECT PERTAINING TO REVISED MAINTENANCE PROCEDURES.*JB | |
| NTB00006A Aug 2001 | Electrical System | SUBJECT REGARDING ELECTRONIC CONTROL MODULE . *JG | |
| NTB01033 Jul 2001 | Fuel System | INFORMATION ON FUEL INJECTOR CLEANING FOR VEHICLES WITH ROUGH IDLE, HESITATION OR MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P0300-P0306 STORED. *SB | |
| NTB01046 Jun 2001 | Suspension | CUSTOMERS MAY COMPLAIN OF A SQUEAK OR CREAK NOISE COMING FROM REAR FLOOR AREA. *JG | |
| NTB01044 Jun 2001 | Unknown Or Other | SERVICE INFORMATION REGARDING INNER TIE ROD WRENCHES. *SB | |
| NTB99022B May 2001 | Seat Belts | SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. *TT | |
| NTB01046 Jan 2001 | Suspension | SOME VEHICLES MAY EXHIBIT A SQUEAK OR CREAK NOISE COMING FROM REAR FLOOR AREA, THE CAUSE MAY BE THE REAR STABILIZER BAR SHIFTING IN ITS MOUNTS AND TOUCHING THE PASSENGER SIDE LEAF SPRING. *SB | |
| NTB00052B Jan 2001 | Electrical System | SUBJECT REGRDING ECM REPLACEMENT PROCEDURES FOR VEHICLES WITH REPROGRAMMABLE ECMS. *TT | |
| NTB00083 Oct 2000 | Vehicle Speed Control | SOME VEHICLES MAY EXHIBIT IDLE SPEED FLUCTUATION; INCORRECT IDLE SPEED; INCREASED ACCELERATOR PEDAL RESISTANCE; DIFFCULTY ACCELERATING SMOOTHLY FROM A STOP. *TT | |
| NTB00077 Sep 2000 | Fuel System | SUBJECT REGARDING ESSENTIAL TOOL - FUEL PRESSURE GAUGE KIT. *TT | |
| NTB00066 Aug 2000 | Power Train | SOME VEHICLES MAY EXHIBIT A GEAR WHINE NOISE BETWEEN 25 MPH AND 70 MPH UNDER LIGHT THROTTLE APPLICATION (I.E., 1/8 TO 2/8 THROTTLE). *TT | |
| NTB00053 Jun 2000 | Power Train | SOME APPLIED VEHICLES MAY EXHIBIT A CHIRP NOISE AS THE AUTOMATIC TRANSMISSION SHIFTS FROM 2ND TO 3RD GEAR, PARTICULARLY WHEN ACCELERATING THE VEHICLE WITH ONLY 1/8 THROTTLE APPLIED, THE NOISE MAY BE COMING FROM THE HIGH CLUTCH ASSEMBLY DURING OPERATION. *TT | |
| NTB00049 Jun 2000 | Engine And Engine Cooling | SUBJECT REGARDING VG33E PISTON REPLACEMENT. *TT | |
| NTB99-036A May 2000 | Structure | INFORMATION REGARDING KEYLESS REMOTE ENTRY PROGRAMMING. *TT | |
| NTB00040 Apr 2000 | Structure | VEHICLES BUILT BETWEEN SEPTEMBER 26, 1998 AND SEPTEMBER 15, 1999, MAY EXPERIENCE THE FRONT DOOR LOCKS SELF-ACTIVATING OR CYCLING. *TT | |
| NTB00036 Apr 2000 | Service Brakes | USE THIS BULLETIN TO SERVICE A VEHICLE IF THE FRONT BRAKES MAKE A LOUD, LOW FREQUENCY GROAN / GRIND NOISE WHEN STOPPING. *TT | |
| NTB00014 Mar 2000 | Exterior Lighting | ON SOME VEHICLES, THE COMBINATION SWITCH THAT OPERATES THE TURN SIGNALS AND THE WINDSHIELD WIPERS MAY CAUSE UNINTENDED ACTIVATION OF THE WINDSHIELD WIPERS. *TT | |
| NTB00006 Jan 2000 | Electrical System | ECM REPROGRAMMING FOR NISSAN VEHICLES. *TT | |
| NTB99076 Oct 1999 | Visibility | SOME VEHICLE MAY EXHIBIT A SLAPPING NOISE HEARD AGAINST THE WINDSHIELD WHILE THE VEHICLE IS BEING DRIVEN. *TT | |
| NTB99067 Sep 1999 | Unknown Or Other | NISSAN INTEGRATED HOMELINK TRANSMITTER SYSTEM USED TO ACTIVATE MOST ELECTRONIC GARAGE DOORS AND SECURTY GATES. *TT | |
| NTB99061 Sep 1999 | Visibility | SUBJECT REGARDING SUNROOF CYCLING PROCEDURE. *TT | |
| NTB99062 Sep 1999 | Visibility | THIS BULLETIN CONTAINS SERVICE PROCEDURES USED IF THE WINDSHIELD WIPER BLADE OVER TRAVELS MAKING CONTACT WITH THE LEFT SIDE A-PILLAR FINISHER. *TT | |
| NTB99022A Aug 1999 | Seat Belts | CONCERNS WITH THE FRONT SEAT BELT LATCH PLATE STOPPER BUTTON MISSING. *TT | |
| NTB99030A Jun 1999 | Power Train | INFORMATION REGARDING AUTOMATIC TRANSAXLE OUTPUT GEAR WHINE (60 - 70 MPH). *TT | |
| NTB99036 May 1999 | Unknown Or Other | INFORMATION REGARDING KEYLESS REMOTE ENTRY PROGRAMMING. *TT |
Showing 60 of 64 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Test the throttle response and the cruise control on an open road.A surge, a hang in engine speed after lifting off, or cruise that will not set or cancel cleanly are the speed-control complaints on this vehicle.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Run the wipers and washers, and test every window.Slow or stuck regulators, streaking wipers, and windshield cracks are this vehicle's visibility complaints.
- Run the VIN against open recalls before you negotiate.This vehicle has 4 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Nissan Quest →