Federal complaints
33
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Suspension
27 complaint records
"CONSUMER HAS EXPERIENCED PROBLEMS WITH THE U-BOLTS POSSIBLY CAUSING PREMATURE STEER TIRE WEAR AND EXTREME VIBRATION. *TT..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse suspension parts in the directory →
Power train
14 complaint records
"STEERING LOCKED UP WHILE DRIVING, DEALER DETERMINED THE UNIVERSAL JOINT THAT ALLOWS THE STEERING COLUMN TO PIVOT FAILED. NLM..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Electrical system
14 complaint records1 fire report
"CONSUMER HAS EXPERIENCED PROBLEMS WITH THE WIRING HARNESS. *TT CONSUMER EXPERIENCING WIRING HARNESS PROBLEM UNDER THE DASH AND ALSO STARTER WIRING. *YH..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA02021 opened Sep 2002 | closed Nov 2003 | Suspension | FRONT SUSPENSION U-BOLTS LOOSEN OR BREAK ODI'SINVESTIGATION DID NOT FIND ANY EVIDENCE THAT LOOSE OR BROKENFRONT SUSPENSION U-BOLTS HAVE CAUSED OR CONTRIBUTED TO ANY CRASHES OR NEAR MISS EVENTS.SEE THE ATTACHED ENGINEERING ANALYSISREPORT FOR FULL TECHNICAL DETAILS.* 1996/1997 BUILT VEHICLES ARE... |
| PE01042 opened Dec 2001 | closed Sep 2002 | Steering | STEERING AXLE U-BOLT |
| PE01041 opened Dec 2001 | closed Jun 2002 | Steering | STEERING GEARBOX OR U-JOINT |
| PE01040 opened Dec 2001 | closed Mar 2002 | Electrical System | SLEEPER BERTH FIRES |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| KC-405 Jun 2022 | Power Train | Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And Newer | |
| KC-2143 Jun 2022 | Electrical System | (Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP) | |
| KC-2119 Jun 2022 | Service Brakes | DTC U012100 - Lost Communication With Anti-Lock Brake System (ABS) Control Module, No Additional Information | |
| KC-2112 Jun 2022 | Engine And Engine Cooling | Programming Failure - Chassis With Cummins Engine And An Allison Transmission | |
| KC-2028 Jun 2022 | Power Train | AMT Control Housing Bench Testing - False Failures |
Show 21 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| KC-2174 Jun 2022 | Suspension | Volvo Chassis - Drag Link Inspection And Replacement Criteria | |
| KC-435 Jun 2022 | Power Train | Volvo Chassis - Equipped with An Automated Manual Transmission (AMT, iShift) - SNV 19-002 - AMT Oil Filter Housing Corrosion | |
| KC-732 Jun 2022 | Equipment | Unable To Retrieve "On Request" Messages For PeopleNet Or Omnitracs Modules Installed On The DL5 Data Link; Third Party Electronic Log Device Not Reporting Certain Data | |
| KC-2171 Jun 2022 | Engine And Engine Cooling | Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer | |
| KC-2165 Jun 2022 | Engine And Engine Cooling | DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions | |
| KC-2116 Jun 2022 | Engine And Engine Cooling | NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions | |
| KC-2107 Jun 2022 | Engine And Engine Cooling | DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer | |
| KC-726 May 2022 | Electrical System | Fuel Level Gauge Reading Incorrect In The Instrument Cluster | |
| KC-2107 May 2022 | Engine And Engine Cooling | DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer | |
| KC-660 May 2022 | Power Train | Volvo Chassis - PTO Pump Speed Calculator | |
| KC-650 May 2022 | Electrical System | Volvo Chassis - Fuel Level Gauge Slow To Respond To Changes In Fuel Level | |
| KC-649 May 2022 | Equipment | Volvo SNV14-035 When And How To Contact Tech Support ( eService & Phone ) | |
| KC-647 May 2022 | Electrical System | Volvo Chassis Ghost Codes Due To Poor Grounding | |
| KC-642 May 2022 | Service Brakes | Volvo Chassis - Bendix ABS6 TO ABS8 Service Information | |
| KC-640 May 2022 | Unknown Or Other | Volvo Chassis - Dealer Support Communication - Selecting The Proper SR Area For Creating An eService | |
| KC-639 May 2022 | Electrical System | Volvo SNV15-008 Vocom Adapter ( 88890300 ) May Lock Up When Updating Firmware | |
| KC-636 May 2022 | Unknown Or Other | Volvo Fault Code MID 144 PSID 204 FMI 9 | |
| KC-784 Mar 2022 | Electrical System | Volvo Chassis - Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) | |
| 356EN01 Feb 2022 | Equipment | VIDA QR Scanner Mobile App | |
| Service Manager Feb 2022 | Electrical System | Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS) | |
| KC-392 Jan 2022 | Power Train | Volvo Chassis - Driveline (Driveshaft, Propeller Shaft) Ride Height And Angle, Measurement And Calculation; Pinion Angle Measurement - Model Year 1996 And Newer |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Volvo 770 →