2000 Chrysler 300M

242 federal complaints (294 component records) · 6 recall campaigns on file · 1 federal investigation · 92 service bulletins · 4 Canadian recalls
See all 8 model years of the Chrysler 300M →
Engine
3.5L 6-cyl
Fuel
Regular
Drive
FWD
EPA economy
16 city / 24 hwy
Federal complaints
242
Recall campaigns
6
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Steering
56
Body & structure
39
Air bags
29
Wheels
21
Latches & locks
18
Tires
16
Seats
16
Glass & wipers
14
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 19 complaints01 years old: 10 complaints2 years old: 13 complaints3 years old: 42 complaints4 years old: 44 complaints5 years old: 19 complaints56 years old: 11 complaints7 years old: 10 complaints8 years old: 5 complaints9 years old: 4 complaints10 years old: 10 complaints1011 years old: 9 complaints12 years old: 3 complaints13 years old: 5 complaints14 years old: 5 complaints15 years old: 3 complaints1516 years old: 2 complaints17 years old: 1 complaints18 years old: 0 complaints19 years old: 1 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 216 of 242 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 8 complaints020,000 - 40,000 miles: 18 complaints40,000 - 60,000 miles: 39 complaints40k60,000 - 80,000 miles: 26 complaints80,000 - 100,000 miles: 14 complaints80k100,000 - 120,000 miles: 9 complaints120,000 - 140,000 miles: 4 complaints120k140,000 - 160,000 miles: 4 complaints160,000 - 180,000 miles: 4 complaints160k180,000 - 200,000 miles: 4 complaints200,000+ miles: 2 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 132 of 242 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Steering

56 complaint records
"FOUND PLAY IN RACK-N-PINION NEEDS REPLACED AND ALIGNED. FOUND TO BE UNSAFE AND NEEDS TO BE REPLACED AS SOON AS POSSIBLE. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →

Body & structure

39 complaint records
"CONSUMER HEARS VERY LOUD NOISE IN THE INSIDE OF THE CABIN AT SPEEDS OF 50-75 MPH, THE DEALER REPLACED THE FRONT DOOR SEALS. *SLC..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse body & structure parts in the directory →

Air bags

29 complaint records10 crash reports
"CONSUMER STATED THAT THE AIR BAG HOUSING IS CRACKING AND THIS COULD CAUSE THE AIR BAG TO BE DEFECTIVE. DEALER NOTIFIED. TS..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
PE03010
opened Feb 2003
closed Sep 2003Vehicle Speed ControlTHROTTLE CONTROL FAILURE
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
03V035000SeatsON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.Normally free
01V273000StructureVEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES (NON-SUNROOF ONLY) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."Normally free
00V366000Child SeatVEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO.Normally free
00V034000Seat BeltsVEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.Normally free
00V033000Seat BeltsVEHICLE DESCRIPTION: PASSENGER VEHICLES. THE MOLDING FLASH ON THE PRIMARY LEVER MAY PREVENT THE OPERATION OF THE G-LOCK AND TILT LOCK FUNCTIONS ON SOME OF THE DRIVER'S SIDE RETRACTORS.Normally free
99V343000Air BagsVEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2003035
2003-02-14
Seats And Restraints135,327On certain vehicles, the driver seat recliner bolts could break which would allow the seat back to recline unexpectedly while the vehicle is in motion.
2000044
2000-02-28
Seats And Restraints1,230On certain vehicles, the molding flash on the primary lever may prevent operation of the deceleration lock and tilt lock functions of the driver's side retractor.
2000045
2000-02-28
Seats And Restraints17,530On certain vehicles, the adjustable turning loop on the shoulder belt top mounting bolt may have been manufactured with a core hardness that exceeds the specification for this type of application.
2000013
2000-01-14
Seats And Restraints25On certain vehicles, the passenger side air bag inflator assembly contains an incorrect inflator charge. This condition could increase the risk of a passenger occupant injury in the event of a crash.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
RFI20210322_626-
Mar 2021
Fuel SystemThis SKU is a Engine Heater Hose Assembly. The customer communication requested return of unsold inventory to inspect the hose bending geometry. If the hose is not formed properly, it will interfere with surrounding components and prevent installation.
9004275
Jul 2020
Electrical SystemKEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms.
08-049-20
Apr 2020
EquipmentCharging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
31-006-19
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-003-19
Nov 2019
EquipmentUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Show 55 more bulletins
BulletinTypeComponentSummary
31-005-19
Nov 2019
StructureUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 2019
EquipmentRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Nov 2019
StructureUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100519
Nov 2019
StructureUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
9003623
Nov 2016
EquipmentWiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead. 05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$ 68001330A$ = WB000019A$ or WBF00019A$ 05012611A$ = WB000021A$ or...
23027
Aug 2016
Electrical SystemReturn: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF.
23137
Aug 2016
EquipmentInspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock.
23104
Aug 2016
Equipment05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock.
20244
Aug 2016
EquipmentCBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order.
Volume 2, Issue
Aug 2016
EquipmentWarranty Operations Newsletter Updates from Warranty Operations
22892
Aug 2016
EquipmentReturn: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA.
22867
Aug 2016
Electrical SystemInspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB.
22958
Aug 2016
Electrical System1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock.
20616
Aug 2016
Electrical SystemP/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached.
Volume 2, Issue
Jun 2016
EquipmentWarranty Operations Newsletter Updates from Warranty Operations
R2118796A
Feb 2016
Engine And Engine CoolingValve Body. These may cause over drive cycling.
9002519
Mar 2013
Equipment82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,...
0803006
Aug 2006
Power TrainPOWERTRAIN CONTROL MODULE INITIALIZATION. *KB
2401305
Aug 2005
EquipmentAIR CONDITIONING (A/C) COOLING COIL ODOR. *TT
0801505
Mar 2005
Power TrainPOWERTRAIN CONTROL MODULE INITIALIZATION. *SC
2400204
Jul 2004
EquipmentAIR CONDITIONER AND HEATER PERFORMANCE. *TT
2304702
May 2004
StructureINTERIOR FRONT DOOR HANDLE/BEZEL REPLACEMENT. *MJ
0900204
Jan 2004
Engine And Engine CoolingSHORT DURATION COLD ENGINE START-UP TICKING LIKE SOUND. THIS BULLETIN APPLIES TO VEHICLES BUILT PRIOR TO MARCH 31, 2003. *MN
0900503
Nov 2003
Engine And Engine CoolingSHORT DURATION COLD ENGINE START-UP TICKING LIKE SOUND. *TT
0802203
Jul 2003
Electrical SystemHEADLAMP/INSTRUMENT PANEL ILLUMINATION. 2004 MODELS INCLUDED. *TT
2301103
May 2003
StructureSAG OR RATTLE AT REAR OF HEADLINER. *TT
0900203
Mar 2003
Engine And Engine CoolingENGINE STUMBLE AND/OR MISFIRE - MALFUNCTION INDICATOR LAMP ILLUMINATION. *TT
1400103
Jan 2003
Fuel SystemFUEL TANK SLOW TO FILL. INCLUDING MY2004. *TT
0200103
Jan 2003
SuspensionSQUEAKING SOUND FROM REAR STRUT(S). *TT
2500102A
Sep 2002
Engine And Engine CoolingMALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION, DIAGNOSTIC TROUBLE CODE (DTC) P0442, P0455, OR P0456 - LEAK DETECTION PUMP (LDP), LEAK DETECTED. THIS BULLETIN SUPERSEDES 25-001-02 DATED FEB 11, 2002. *TT
1802002
Jun 2002
Unknown Or OtherFLASH PROGRAMMING FAILURE RECOVERY. *SLC
0800702
Mar 2002
Electrical SystemSUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES. *SLC
2200102
Mar 2002
Unknown Or OtherCHROME WHEEL CARE. *SLC
2301302
Mar 2002
StructureSUBJECT REGARDING A SNAPPING SOUND WHEN OPENING OR CLOSING FRONT DOOR. *SLC
0700202
Feb 2002
Engine And Engine CoolingSUBJECT REGARDING LOW OR NO CABIN HEAD, ENGINE COOLING SYSTEM SYSTEM FILL PROCEDURE. *TT
2301901
Aug 2001
SeatsSOME VEHICLES MAY HAVE A POWER SEAT ADJUSTER LOOSE FORE/AFT.*SLC
2400901
Aug 2001
VisibilitySUBJECT PERTAINING TO A/C HEATER PERFORMANCE.*SLC
01014
Jul 2001
Unknown Or OtherINSTRUMENT PANEL END CAP INSTALLATION. ADVANCE SERVICE INFORMATION *TT
2600701
Jul 2001
Unknown Or OtherINFORMATION REGARDING SERVICE/DIAGNOSTIC MANUAL REVISIONS. *SLC
0801001
May 2001
Electrical SystemSUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT
1801201
May 2001
EquipmentSUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT
1400301
May 2001
Fuel SystemA CONDITION MAY EXIST WHERE THE FUEL TANK IS SLOW TO FILL BECAUSE OF LACK OF VENTING. THIS BULLETIN INVOLVES CORRECTING KINKED / PLUGGED FUEL TANK VENT LINES AND / OR REPLACING THE FUEL TANK CONTROL VALVE AND / OR REPLACING THE LEAK DETECTION PUMP (LDP) FILTER AND / OR...
2600501
May 2001
Unknown Or OtherTHIS TECHNICAL SERVICE BULLETIN CONTAINS BOTH UPDATED SELF-ADHESIVE SERVICE AND / OR DIAGNOSTIC MANUAL PAGES AND UPDATE PAGES. *TT
2600401
Apr 2001
Unknown Or OtherSUBJECT REGARDING SERVICE / DIAGNOSTIC MANUAL REVISIONS. *TT
1900101
Mar 2001
SteeringSOME OWNERS MAY EXPERIENCE LOOSE FEEL OR CLUNK IN THE STEERING WHEEL AS THE WHEEL IS MOVED FROM SIDE TO SIDE. *TT
2100601
Mar 2001
Power TrainAUTOMATIC TRANSMISSION FLUID USAGE ATF+4. *TT *MJ
0800600REV
Dec 2000
Electrical SystemSUBJECT REGARDING WIRE SPLICE REPAIRS. *SB
2601200
Dec 2000
Unknown Or OtherINFORMATION ON SERVICE PUBLICATION UPDATES. *JB
0803100
Oct 2000
VisibilityA CONDITION MAY EXIST WHERE THE WINDOW STICKS IN THE UP POSITION. THIS CONDITION MAY BE INTERMITTENT. *TT
2303900
Oct 2000
VisibilityINFORMATION ON DOOR GLASS LIFT PLATE SERVICE. *TT
2303800
Oct 2000
Seat BeltsSUBJECT REGARDING SEAT BELT TURNING LOOP COVER REPAIR. *TT
1900300B
Oct 2000
SteeringSOME VEHICLES MAY EXPERIENCE LOOSE FEEL OR CLUNK IN THE STEERING WHEEL AS THE WHEEL IS MOVED FROM SIDE TO SIDE. *TT
082700
Sep 2000
Air BagsSUBJECT REGARDING NON-DEPLOYED AIRBAG HANDLING PROCEDURES. *TT
0042
Sep 2000
SteeringADVANCE SERVICE INFORMATION FOR LOOSE STEERING. *TT
190300A
Sep 2000
SteeringEXPERIENCING LOOSE FEEL OR CLUNK IN THE STEERING WHEEL AS THE WHEEL IS MOVED FROM SIDE TO SIDE. *TT

Showing 60 of 92 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
  2. Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
  3. Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Chrysler 300M →