2000 Chrysler Town And Country

306 federal complaints (378 component records) · 2 recall campaigns on file · 4 federal investigations · 78 service bulletins · 2 Canadian recalls
See all 32 model years of the Chrysler Town And Country →
Engine
3.3L 6-cyl
Fuel
Gasoline Or E85, Regular
Drive
FWD
EPA economy
16 city / 22 hwy
Federal complaints
306
Recall campaigns
2
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Power train
56
Engine & cooling
53
Brakes
32
Air bags
31
Seats
29
Steering
25
Electrical system
24
Suspension
22
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 29 complaints01 years old: 18 complaints2 years old: 25 complaints3 years old: 34 complaints4 years old: 48 complaints5 years old: 13 complaints56 years old: 16 complaints7 years old: 17 complaints8 years old: 21 complaints9 years old: 11 complaints10 years old: 16 complaints1011 years old: 8 complaints12 years old: 4 complaints13 years old: 6 complaints14 years old: 3 complaints15 years old: 5 complaints1516 years old: 5 complaints17 years old: 2 complaints18 years old: 2 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 283 of 306 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 9 complaints020,000 - 40,000 miles: 12 complaints40,000 - 60,000 miles: 35 complaints40k60,000 - 80,000 miles: 24 complaints80,000 - 100,000 miles: 31 complaints80k100,000 - 120,000 miles: 14 complaints120,000 - 140,000 miles: 8 complaints120k140,000 - 160,000 miles: 12 complaints160,000 - 180,000 miles: 10 complaints160k180,000 - 200,000 miles: 5 complaints200,000+ miles: 5 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 165 of 306 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Power train

56 complaint records8 crash reports
"CONSUMER'S TWO YEARS OLD SON, ENGAGED THE VEHICLE FROM PARK TO DRIVE AND DAMAGED A FENCE AND THE FRONT OF THE VEHICLE AS WELL. DEALER NOTIFIED. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Engine & cooling

53 complaint records3 crash reports
"THE ENGINE "REVVED" DIRECTLY AHEAD OF ME WAS A TELEPHONE POLE, HAD MY FOOT ON THE BRAKES AT THAT TIME IT COULD NOT HOLD TO STOP THE CAR...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Brakes

32 complaint records4 crash reports
"BRAKE LINE FAILURE WHERE FLEXIBLE STAINLESS STEEL BRAKE LINES ATTACH TO STELL SOLID LINES. SOLID LINES ARE CORRODED WHERE THEY MEET. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA04013
opened Jun 2004
closed May 2005Air BagsDRIVER AIR BAG CLOCKSPRING FAILURE - led to recall 04V480000
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA,...
PE04017
opened Feb 2004
closed Jun 2004SeatsOVERHEATING OF SEAT HEATERS
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE...
EA01007
opened Feb 2001
closed Nov 2002Electrical SystemAIR BAG CLOCKSPRING - led to recall 02V293000
There is no summary currently available
RQ00008
opened Mar 2000
closed Mar 2002Vehicle Speed ControlDC MINIVAN FUEL INJECTOR RAIL LEAK - led to recall 00V268000
There is no summary currently available

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
04V480000Air BagsON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.Normally free
00V268000Fuel System, GasolineVEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2004366
2004-10-07
Airbag237,695On certain vehicles, increased clockspring terminal resistance or a back-winding condition of the clockspring may cause the airbag warning lamp to illuminate.
2000215
2000-10-03
Fuel System183,085On certain vehicles equipped with the 3.3L or 3.8L engine the Nitrile "O-ring" seals used in the fuel rail may degrade over time and extended exposure to elevated temperatures.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
9004275
Jul 2020
Electrical SystemKEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms.
08-049-20
Apr 2020
EquipmentCharging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
31-006-19
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-003-19
Nov 2019
EquipmentUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-005-19
Nov 2019
EquipmentUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Show 55 more bulletins
BulletinTypeComponentSummary
3100619
Nov 2019
EquipmentRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Nov 2019
StructureUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100519
Nov 2019
StructureUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
9003623
Nov 2016
EquipmentWiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead. 05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$ 68001330A$ = WB000019A$ or WBF00019A$ 05012611A$ = WB000021A$ or...
23027
Aug 2016
Electrical SystemReturn: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF.
23137
Aug 2016
EquipmentInspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock.
23104
Aug 2016
Equipment05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock.
20244
Aug 2016
EquipmentCBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order.
Volume 2, Issue
Aug 2016
EquipmentWarranty Operations Newsletter Updates from Warranty Operations
22892
Aug 2016
EquipmentReturn: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA.
22867
Aug 2016
Electrical SystemInspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB.
22958
Aug 2016
Electrical System1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock.
20616
Aug 2016
Electrical SystemP/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached.
Volume 2, Issue
Jun 2016
EquipmentWarranty Operations Newsletter Updates from Warranty Operations
05191925A
May 2016
Engine And Engine CoolingRadiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please perform the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator.
R2118796A
Feb 2016
Engine And Engine CoolingValve Body. These may cause over drive cycling.
05191925A$
Jan 2016
Power TrainRadiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator.
23-014-15
Apr 2015
EquipmentChild Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability.
9002519
Mar 2013
Equipment82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,...
0500106A
Sep 2006
Service BrakesSNOW/WATER INGESTION INTO REAR BRAKE DRUM. *KB
0500305
Mar 2006
Service BrakesSNOW/WATER INGESTION INTO REAR BRAKE DRUM. *TT
0500204
Jun 2005
Service BrakesSNOW/WATER INGESTION INTO REAR BRAKE DRUM. *TT
43
Feb 2005
SeatsTHE FRONT SEAT ELECTRIC HEATER ELEMENTS MAY FATIGUE AND CAUSE LOCALIZED OVERHEATING AND/OR DISCOLORATION OF THE SEAT COVER SURFACE. CUSTOMER SATISFACTION NOTIFICATION D43 - HEATED SEAT ELEMENTS. *TT
1900303
Aug 2003
SteeringPOP/TICK SOUND IN STEERING WHEEL AREA. *TT
2304402
Oct 2002
StructureCOSMETIC CORROSION OR PERFORATION AT UPPER STRUT TOWER/S USUALLY BETWEEN THE STRUT AND UPPER LOAD PATH BEAM INNER PANEL (INNER FENDER). *TT
0500102A
Sep 2002
Service BrakesSNOW/WATER INGESTION INTO REAR BRAKE DRUM. *YD THIS BULLETIN SUPERSEDES 05-001-02 DATED MARCH 4, 2002. *TT
0801102
Aug 2002
Air BagsCONCERNS WITH THE AIR BAG WARNING INDICATOR LAMP ON INTERMITTENTLY OR CONSTANTLY. *TT
1802002
Jun 2002
Unknown Or OtherFLASH PROGRAMMING FAILURE RECOVERY. *SLC
2301502
Apr 2002
VisibilitySUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC
0800702
Mar 2002
Electrical SystemSUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES. *SLC
2200102
Mar 2002
Unknown Or OtherCHROME WHEEL CARE. *SLC
1900801
Nov 2001
SteeringEXPERIENCING A POP/TICK SOUND HEARD COMING FROM THE STEERING WHEEL AREA WHILE THE VEHICLE IS IN MOTION. *TT
0700601
Nov 2001
Power TrainSUBJECT REGARDING TRANSMISSION OIL COOLER LINE HOSE CLAMP SERVICE. *TT
0900801
Nov 2001
Engine And Engine CoolingSUBJECT REGARDING CAMSHAFT / BEARING SERVICE. *TT
2302701
Sep 2001
VisibilitySUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *TT
0200401
Jul 2001
SuspensionEXPERIENCING A SQUAWK / CREAK / GROAN SOUND FROM FRONT SUSPENSION WHILE DRIVING OVER ROUGH / BUMPY ROADS. *TT
0801001
May 2001
Electrical SystemSUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT
1801201
May 2001
EquipmentSUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT
0500301
Apr 2001
Service BrakesA CONDITION MAY EXIST WHERE A LOW FREQUENCY HOWL / MOAN NOISE IS HEARD FROM THE REAR BRAKE AREA DURING LOW SPEED AND / OR LOW SPEED TURNS SUCH AS A PARKING LOT MANEUVER, WITH NO BRAKE PEDAL PRESSURE APPLIED. *TT
2600401
Apr 2001
Unknown Or OtherSUBJECT REGARDING SERVICE / DIAGNOSTIC MANUAL REVISIONS. *TT
2100601
Mar 2001
Power TrainAUTOMATIC TRANSMISSION FLUID USAGE ATF+4. *TT *MJ
0500101
Feb 2001
Service BrakesON SOME VEHICLES, WHILE DRIVING THROUGH DEEP OR BLOWING SNOW / WATER, THE SNOW / WATER MAY ENTER THE REAR BRAKE DRUMS CAUSING RUST TO DEVELOP ON THE REAR BRAKE DRUM AND SHOE FRICTION SURFACES. THIS CONDITION CAN LEAD TO TEMPORARY FREEZING OF THE REAR BRAKE LININGS TO THE DRUMS.
0800600REV
Dec 2000
Electrical SystemSUBJECT REGARDING WIRE SPLICE REPAIRS. *SB
2303400A
Dec 2000
VisibilitySUBJECT REGARDING OUTSIDE MIRROR GLASS REPLACEMENT. *TT
2300800B
Nov 2000
SeatsSUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT
2304200
Nov 2000
StructureEXPERIENCING A CHATTER SOUND COMING FROM THE SLIDING DOOR POWER LOCK ACTUATOR(S) WHEN THE POWER LOCK FEATURE IS REPEATEDLY ACTIVATED. *TT
082700
Sep 2000
Air BagsSUBJECT REGARDING NON-DEPLOYED AIRBAG HANDLING PROCEDURES. *TT
180300
Jun 2000
Engine And Engine CoolingSUBJECT REGARDING EGR MONITOR DIAGNOSTIC TEST DIFFICULT TO COMPLETE OR NOT READY AT HIGH ALTITUDES (ABOVE 4000 FEET). *TT
881
Jun 2000
Fuel SystemCUSTOMER SATISFACTION NOTIFICATION REGARDING FUEL PUMP MODULE. *TT
081500
Apr 2000
Electrical SystemA CONDITION MAY EXIST WHERE THERE IS INTERMITTENT OPERATION / STATIC OCCURING IN THE FRONT INSTRUMENT PANEL SPEAKERS. *TT
231100A
Apr 2000
StructureA CONDITION EXIST WHERE THE ROOF PANEL SURFACE EXHIBITS WAVINESS OR DEPRESSION(S) NEAR THE FRONT OF THE CHARACTER FEATURES OR SKID STRIP FOR ROOF RACK EQUIPPED VEHICLES. *TT
0016
Apr 2000
Power TrainSOME VEHICLES MAY EXPERIENCE DELAYED TRANSAXLE ENGAGEMENT ON A COLD START. *TT
220100
Mar 2000
TiresINFORMATION ON SPARE TIRE WINCHES. *TT
231100
Mar 2000
StructureTHIS BULLETIN CONTAINS PROCECURES TO REMOVE WAVINESS OR DEPRESSIONS FROM THE ROOF PANEL SURFACE. *TT
230800
Mar 2000
SeatsSUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT

Showing 60 of 78 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  2. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  3. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Chrysler Town And Country →