Engine
4.7L 8-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 972 of 1,075 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 602 of 1,075 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Suspension
644 complaint records1 fire report18 crash reports
"2000 DODGE DURANGO..FEELS VERY LOOSE WHILE DRIVING SQUEAKS WHILE TURNING AND BUMPS VERY HARD ON ANYTHING IN THE ROAD.*AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse suspension parts in the directory →
Engine & cooling
165 complaint records18 fire reports
"ENGINE MADE RATTLING NOISE. ENGINE FAILED, ENGINE NEEDS TO BE REPLACED DUE TO ENGINE SLUDGE AFTER PROPER OIL CHANGES. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Power train
131 complaint records1 fire report12 crash reports
"CONSUMER'S WAS SITTING STILL AT A INTERSECTION AND HEARD A LOUD NOISE COMING FROM UNDERNEATH THE VEHICLE, AXLE BROKE.*AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA03023 opened Nov 2003 | closed Feb 2005 | Suspension | UPPER BALL JOINT SEPARATION - led to recall 04V596000 DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE... |
| PE03032 opened Jul 2003 | closed Nov 2003 | Suspension | FRONT SUSP. UPPER BALL JOINT FAILURE IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL,... |
| PE02082 opened Nov 2002 | closed Apr 2003 | Seat Belts | SAFETY BELT CINCHING LATCH PLATE THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED... |
| PE99074 opened Dec 1999 | closed Feb 2000 | Steering | STEERING WHEEL/SHAFT SPLINE ATTACHMENT THIS PE WAS OPENED BASED ON ODI'S RECEIPT OF ONE COMPLAINT OF STEERING WHEEL SEPARATION ON THE SUBJECT VEHICLES.ALLEGEDLY (THAT IS, ACCORDING TO THE REPAIRING FACILITY'S SERVICE MANAGER) THE HUB NUT WAS NEVER INSTALLED ON THE SHAFT SPLINE.ALTHOUGH THE DRIVER... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 04V596000 | Suspension | ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE... | Normally free |
| 01V153000 | Air Bags | VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2004439 2004-12-20 | Suspension | 57,649 | On certain four wheel drive vehicles, if moisture leaks into the front suspension upper ball joint, evacuation of the lubricant and corrosion of the joint may cause the joint to wear progressively over an extended period of time. |
| 2001118 2001-05-10 | Seats And Restraints | 14,276 | On certain vehicles, the sound deadener material internal to the air bag clock spring may detach rendering the air bag inoperative. Correction: Dealers will replace the clockspring. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 9004275 Jul 2020 | Electrical System | KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. | |
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| DOR-X6W2U-06 Mar 2020 | Air Bags | This SKU is a Clock Spring. The customer communication requested return of unsold inventory to inspect the internal spring. If the internal spring is not seated, the electrical circuit for the horn is disconnected and the horn will not function. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 31-005-19 Nov 2019 | Equipment | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 3100619 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 68332810 Sep 2016 | Engine And Engine Cooling | Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| 23-014-15 Apr 2015 | Equipment | Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability. | |
| 9002849 Sep 2014 | Structure | Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. | |
| 9002901 Jan 2014 | Power Train | Part Description: Seal - Shift Shaft on RFE transmissions Issue Description: This seal (04799346) is replaceable with Seal Kit (68235551AA), which includes a seal and retainer. The Seal Kit is applicable to all (5)45RFE transmissions. | |
| 9002519 Mar 2013 | Equipment | 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,... | |
| 2401305 Aug 2005 | Equipment | AIR CONDITIONING (A/C) COOLING COIL ODOR. *TT | |
| 0201004 Dec 2004 | Suspension | UPPER BALL JOINT EXTENDED WARRANTY. *TT | |
| 03004 Aug 2003 | Service Brakes | INOPERATIVE ANTI-LOCK BRAKE SYSTEM (ABS) SOFTWARE REPROGRAMMING. ADVANCE SERVICE INFORMATION #03-004. *TT | |
| 0802303 Jul 2003 | Electrical System | INTERMITTENT LOCKING/UNLOCKING OF DOORS WITHOUT ACTIVATING THE POWER DOOR LOCK SWITCH. *TT | |
| 2100202 Jul 2002 | Power Train | SUBJECT REGARDING REVISION IN DIAGNOSTIC PROCEDURES AND LABOR OPERATION TIMES FOR RE TRANSMISSIONS. *TT | |
| 1802002 Jun 2002 | Unknown Or Other | FLASH PROGRAMMING FAILURE RECOVERY. *SLC | |
| 1801702 Jun 2002 | Unknown Or Other | SUBJECT REGARDING FLASH: MALFUNCTION INDICATOR LAMP ILLUMINATION FOR INJECTOR CIRCUIT FAULT. *SLC | |
| 2301502 Apr 2002 | Visibility | SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC | |
| 0800702 Mar 2002 | Electrical System | SUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES. *SLC | |
| 1802501 Oct 2001 | Power Train | SOME VEHICLES MAY EXHIBIT A HARSH 2-3, 4-5, AND 5-4 UPSHIFTS CAUSING A POWERTRAIN CLUNK OR SHUDDER WHEN ACCELERATING. *TT | |
| 2302701 Sep 2001 | Visibility | SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *TT | |
| 1900701 Aug 2001 | Steering | INFORMATION ON NEW POWER STEERING FLUID.*SLC | |
| 0801001 May 2001 | Electrical System | SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT | |
| 1801201 May 2001 | Equipment | SUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT | |
| 2500401 May 2001 | Engine And Engine Cooling | SUBJECT REGARDING ADDITIONAL DIAGNOSTIC FOR DIAGNOSTIC TROUBLE CODES CAUSED BY AN EVAPORATIVE SYSTEM LEAK. *TT | |
| 2600501 May 2001 | Unknown Or Other | THIS TECHNICAL SERVICE BULLETIN CONTAINS BOTH UPDATED SELF-ADHESIVE SERVICE AND / OR DIAGNOSTIC MANUAL PAGES AND UPDATE PAGES. *TT | |
| 2600401 Apr 2001 | Unknown Or Other | SUBJECT REGARDING SERVICE / DIAGNOSTIC MANUAL REVISIONS. *TT | |
| 2100601 Mar 2001 | Power Train | AUTOMATIC TRANSMISSION FLUID USAGE ATF+4. *TT *MJ | |
| 0804100 Jan 2001 | Structure | A CONDITION MAY EXIST WITH THE DOOR LOCKS INTERMITTENTLY LOCKING AND / OR UNLOCKING WITHOUT ANY ACTIVATION OF THE POWER DOOR LOCK SWITCH OR A CLICKING SOUND HEARD COMING FROM THE POWER DOOR LOCKS (REPEATED LOCKING OR REPEATED UNLOCKING). *TT | |
| 1800101 Jan 2001 | Engine And Engine Cooling | INFORMATION REGARDING ENGINE PERFORMANCE ENHANCEMENTS. *JB | |
| 1800201 Jan 2001 | Engine And Engine Cooling | VEHICLES MAY EXPERIENCE ENGNE SPARK NOISE. *JB | |
| 2304700 Jan 2001 | Visibility | SUBJECT PERTAINING TO INTERMITTENT OPERATION OF THE AUTOMATIC ONE-TOUCH WINDOW FEATURE. *JB | |
| 0800600REV Dec 2000 | Electrical System | SUBJECT REGARDING WIRE SPLICE REPAIRS. *SB | |
| 1802300A Dec 2000 | Engine And Engine Cooling | SUBJECT PERTAINING TO ENGINE PERFORMANCE ENHANCEMENTS. *JB | |
| 2303400A Dec 2000 | Visibility | SUBJECT REGARDING OUTSIDE MIRROR GLASS REPLACEMENT. *TT | |
| 180900D Dec 2000 | Engine And Engine Cooling | SOME VEHICLE ENGINES MAY EXHIBIT A LIGHT TO MODERATE SPARK KNOCK CONDITION DURING ACCELERATION (UNDER LOAD). *TT | |
| 2300800B Nov 2000 | Seats | SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT | |
| 0200600 Oct 2000 | Suspension | SUBJECT REGARDING UPPER CONTROL ARM BUSHING SERVICE. *TT | |
| 1300100B Oct 2000 | Suspension | EXPERIENCING A SNAPPING, POPPING OR CLUNKING SOUND WHILE DRIVING AND BRAKING OVER WASHBOARD ROADS, DURING A MODERATELY HARD STOP AT LOW SPEEDS, AND / OR WHILE SLOWLY DRIVING OVER MODERATE BUMPS SUCH AS A DRIVEWAY APPROACH. *TT | |
| 1300200 Oct 2000 | Power Train | INFORMATION PERTAINING TO TRANSMISSION CROSSMEMBER SERVICE. *TT | |
| 2304000 Oct 2000 | Structure | SOME VEHICLES MAY EXHIBIT A REAR DOOR LOCK(S) THAT DO NOT OPERATE PROPERLY. *TT | |
| 211100 Oct 2000 | Unknown Or Other | SOME CUSTOMERS MAY COMPLAIN OF A MALFUNCTION INDICATOR LAMP ILLUMINATION DUE TO DIAGNOSTIC TROUBLE CODE P1740 - TCC OR OD SOLENOID PERFORMANCE. *TT | |
| 082700 Sep 2000 | Air Bags | SUBJECT REGARDING NON-DEPLOYED AIRBAG HANDLING PROCEDURES. *TT | |
| 082600 Sep 2000 | Electrical System | SUBJECT REGARDING CENTRAL TIMER MODULE ELECTRICALLY LOCKS-UP. *TT | |
| 233400 Sep 2000 | Visibility | SUBJECT REGARDING OUTSIDE MIRROR GLASS REPLACEMENT. *TT | |
| 030800 Sep 2000 | Power Train | ;SUBJECT REGARDING RTV USE ON CORPORATE AXLE. *TT | |
| 210900 Sep 2000 | Power Train | SUBJECT REGARDING 45RFE TRANSMISSION QUALITY ENHANCEMENTS FOR THE 1-2, 2-3, AND 4-3 SHIFTS. *TT | |
| 180900C Sep 2000 | Engine And Engine Cooling | SOME VEHICLE ENGINES MAY EXHIBIT A LIGHT-TO-MODERATE SPARK KNOCK CONDITION DURING ACCELERATION (UNDER LOAD). *TT | |
| 090100A Sep 2000 | Engine And Engine Cooling | CUSTOMER MAY COMPLAIN OF AN OIL EMULSION ACCUMULATION INSIDE THE ENGINE OIL FILL HOUSING. *TT | |
| 082400 Sep 2000 | Engine And Engine Cooling | ON SOME VEHICLES THE ENGINE CRANKS BUT DOES NOT START OR STARTS AND STALLS. *TT | |
| 180900B Sep 2000 | Engine And Engine Cooling | SUBJECT REGARDING VEHICLE ENGINES EXHIBITING A LIGHT-TO-MODERATE SPARK KNOCK CONDITION DURING ACCELERATION (UNDER LOAD). *TT | |
| 082200 Jun 2000 | Electrical System | SOME CUSTOMERS MAY NOTICE A LOWER THAN EXPECTED ENGINE PERFORMANCE DUE TO A POSSIBLE LOSS OR INTERMITTENT LOSS OF THE CAMSHAFT POSITION SENSOR (CMP) SIGNAL. THE LOSS OF THE CMP SIGNAL MAY BE THE RESULT OF THE CMP PHYSICALLY CONTACTING THE TONE WHEEL. *TT | |
| 140500 Jun 2000 | Engine And Engine Cooling | SUBJECT REGARDING PREMIUM FUEL (91 OCTANE) USE REQUIREMENT WITH DURANGO R/T 5.9L ENGINE. *TT | |
| 020500 May 2000 | Suspension | SOME CUSTOMERS MAY COMMENT ABOUT A SQUEAKING / CLICKING NOISE FROM REAR LEAF SPRINGS. *TT | |
| 020200 Apr 2000 | Power Train | CUSTOMERS MAY COMPLAN THAT WHILE DRIVING ON A SMOOTH ROAD, THEY HEAR A DRIVELINE DRONE / VIBRATION THAT OCCURS BETWEEN 40 - 48 KPH (25 - 30 MPH). IN SOME CASES, THE DRONE / VIBRATION RESONANCE MAY CAUSE THE INSTRUMENT PANEL TO BUZZ. *TT |
Showing 60 of 93 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Dodge Durango →