Engine
2.5L 6-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 121 of 149 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 62 of 149 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
28 complaint records
"AT ANY SPEED OR DRIVING CONDITIONS VEHICLE EMITS SULFUR ODOR, IE ROTTEN EGG SMELL, INTO CABIN. SMELLS LIKE SOMEBODY FARTED...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Body & structure
20 complaint records1 crash report
"CONSUMER WAS INVOLVED IN AN ACCIDENT PRIOR TO HAVING REPAIRS COMPLETE FOR SPECIAL SERVICE PROGRAM SSP43, CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS. *SLC..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse body & structure parts in the directory →
Tires
18 complaint records
"CONSUMER RECEIVED A RECALL LETTER FROM MAZDA MANUFACTURER. DEALER WON'T HONORING THE RECALL LETTER. PLEASE PROVIDE FURTHER INFORMATION. PH..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse tires parts in the directory →
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 01V382000 | Service Brakes, Hydraulic | VEHICLE DESCRIPTION: CERTAIN MINI VANS WITHOUT ANTI-LOCK BRAKING SYSTEMS (ABS) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. | Normally free |
| 00V113002 | Equipment | VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH ORIGINAL EQUIPMENT 16 INCH TIRES. THESE MINI VANS DO NOT HAVE THE CORRECT RECOMMENDED COLD INFLATION PRESSURE ON THE LABEL AND THUS DO NOT COMPLY WITH SECTION 5.1.2 OF FMVSS... | Normally free |
| 00V113001 | Equipment | VEHICLE DESCRIPTION: MINI VANS. THESE MINI VANS DO NOT HAVE TIRE INFORMATION LABELS THAT COMPLY WITH SECTION 5.3 OF FMVSS 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." | Normally free |
| 99V191000 | Latches/Locks/Linkages | VEHICLE DESCRIPTION: MINIVANS. DUE TO THE INAPPROPRIATE SHAPE OF THE LINKAGE IN THE REAR DOOR LOCK CONTROLLER, ACCUMULATED DUST MAY PREVENT THE DOOR LOCK MECHANISM FROM FUNCTIONING PROPERLY, CAUSING INCOMPLETE LOCKING... | Normally free |
| 99V171000 | Engine And Engine Cooling | VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH ENGINES SUPPLIED BY FORD MOTOR COMPANY CLEVELAND ENGINE PLANT. THESE ENGINES ARE INSTALLED WITH FUEL INJECTORS THAT DO NOT MATCH THE LOWER INTAKE MANIFOLD | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2005082 2005-03-30 | Other | 38,579 | On certain vehicles, the liftgate stay dampers and stud bolts may rust and stick together, causing the stud bolds to break off. |
| 2004376 2004-10-20 | Engine | 22,783 | On certain vehicles equipped with a 2.5L V6 Duratec engine, while driving at a constant speed on the highway, it is possible that the engine speed will not decrease when releasing the accelerator pedal due to a frozen throttle valve. |
| 2004183 2004-06-02 | Engine | 9,623 | On certain vehicles, the cruise control actuator cable may be broken due to insufficient strength. Also included are certain 2000-2001 minivans built between March 31, 1999 and March 31, 2001, that have had the cruise control repaired and... |
| 2001297 2001-12-21 | Brakes | 12,990 | Due to inappropriate brake pipe layout certain vehicles fail to meet the required partial failure stopping distance required by C.M.V.S.S. 135. Correction: Dealers will replace the proportioning valve, brake pipes, and hardware. |
| 2000176 2000-08-28 | Other | 86,835 | Certain vehicles do not comply with Regulation 6 - Statement of Compliance. Vehicles have an incorrect National Safety Mark (NSM). |
Show 4 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2000116 2000-05-10 | Other | 10,629 | Certain vehicles do not comply with the requirements of CMVSS 120 - Tire Selection and Rims. Vehicles may not have the correct cold tire inflation pressure stated on the tire information labels for 16 inch tires and the labels do not... |
| 2000029 2000-02-17 | Emissions | 7,166 | Certain vehicles do not comply with the requirements of CMVSS 1101- Emission Device. Inappropriate programming of the Powertrain Control Module.(PCM). Correction: Dealer will reprogram the PCM. |
| 1999147 1999-07-30 | Structure | 2,392 | On certain vehicles, due to the inappropriate shape of the linkage in the rear door lock controller, accumulated dust may prevent the door lock mechanism from functioning properly, causing incomplete locking of the door when the childproof... |
| 1999138 1999-07-27 | Fuel System | 1,302 | Certain vehicles have fuel injectors that do not match the lower intake manifold. This condition could potentially result in a fuel leak. In the presence of an ignition source, an engine compartment fire could occur. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 09-038-24 Aug 2024 | Unknown Or Other | In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. | |
| SA-011-24b Jul 2024 | Unknown Or Other | Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. | |
| SA-011-24a Jun 2024 | Unknown Or Other | Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. | |
| SA-011-24 Feb 2024 | Power Train | Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. | |
| 09-016-23 Feb 2023 | Electrical System | Speedometer replacement procedure |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 02-004-22a Nov 2022 | Suspension | Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. | |
| 09-037-22 Sep 2022 | Electrical System | Mazda can no longer support the replacement of immobilizer units LC62-67-5G2* or DC69-67-5G2* because the supplier is no longer in existence. | |
| 09-024-22 Jul 2022 | Electrical System | In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. | |
| 01-006-22 Jun 2022 | Electrical System | This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. | |
| 02-004-22 May 2022 | Suspension | Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. | |
| SA-014-22 Mar 2022 | Equipment | Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. | |
| 01-003/22 Mar 2022 | Equipment | The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. | |
| 00-001-22 Feb 2022 | Power Train | Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. | |
| 01-006-21-3779b Dec 2021 | Electrical System | Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. | |
| 05-002-21-3854 Dec 2021 | Power Train | Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE). | |
| 01-006-21-3779a Aug 2021 | Electrical System | This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. | |
| 09-025-21-3824 Aug 2021 | Equipment | This service bulletin provides information regarding the proper use of the driverâÂÂs floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage. | |
| SA-041-21 Jun 2021 | Equipment | Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. | |
| 0900116 Mar 2021 | Equipment | Service Parts changed for immobilizer unit | |
| 01-005-21-3778 Feb 2021 | Electrical System | The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. | |
| 01-006-21-3779 Feb 2021 | Electrical System | This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. | |
| 07-001-21-3775 Jan 2021 | Equipment | A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. | |
| 00-001-21-3768 Jan 2021 | Steering | Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. | |
| 09-002-21-3770 Jan 2021 | Electrical System | In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer | |
| MT-002-20 Aug 2020 | Tires | New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. | |
| 09-006-20-3673a Jul 2020 | Equipment | When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). | |
| 00-001-20-3689 Mar 2020 | Power Train | Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. | |
| 09-006-20-3673 Jan 2020 | Equipment | When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12). | |
| 02-002-20-3651 Jan 2020 | Suspension | Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. | |
| 09-003-20-3671 Jan 2020 | Equipment | In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. | |
| 07-002-19-3616a Dec 2019 | Equipment Adaptive/Mobility | A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. | |
| 07-002-19-3616 Jul 2019 | Equipment | A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. | |
| 00-001-19-3560 Jan 2019 | Equipment | Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. | |
| 00-002-19-3561 Jan 2019 | Service Brakes | Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. | |
| 09-005-19-3562 Jan 2019 | Equipment | When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12). | |
| 09-009-19-3566 Jan 2019 | Electrical System | In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. | |
| 01-004-19-3558 Jan 2019 | Engine And Engine Cooling | On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. | |
| 09-002-19-3554 Jan 2019 | Equipment Adaptive/Mobility | This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with proper usage. | |
| 01-001-19-3551 Jan 2019 | Electrical System | This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. | |
| 01-002-19-3552 Jan 2019 | Electrical System | The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. | |
| 02-001-19-3550 Jan 2019 | Suspension | Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. | |
| MT-012-18 Dec 2018 | Structure | If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. | |
| 00-001-18-3446a Oct 2018 | Equipment | Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. | |
| 00-003-18-3480a Oct 2018 | Equipment | Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. | |
| 09-014-18-3443a Oct 2018 | Structure | When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12). | |
| 09-034-18-3430a Oct 2018 | Equipment | In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. | |
| RF-18-03 Sep 2018 | Engine And Engine Cooling | EXHAUST PIPE GASKET OPEN END: There has been some concern with the open end of hoop design being considered a defect in the gasket for P/N AJ17-40-305. The end of this ?hoop? is intentionally modified to press fix the gasket on the exhaust pipe. NOTE: The ?hoop? | |
| 01-016-18-3522 Sep 2018 | Engine And Engine Cooling | On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. | |
| 09-034-18-3430 Aug 2018 | Vehicle Speed Control | In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. | |
| 00-003-18-3480 May 2018 | Service Brakes | Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an approved brake lathe, but it is no longer... | |
| 07-002-18-3432 Apr 2018 | Equipment | A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. | |
| 09-019-18-3450 Mar 2018 | Equipment Adaptive/Mobility | This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage. | |
| 01-008-18-3451 Mar 2018 | Electrical System | This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. | |
| 01-009-18-3452 Mar 2018 | Electrical System | The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. | |
| 02-006-18-3449 Mar 2018 | Suspension | Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. | |
| 00-001-18-3446 Mar 2018 | Equipment | Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. | |
| 09-014-18-3443 Mar 2018 | Structure | When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). | |
| 09-035-17-3080 Aug 2017 | Electrical System | In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. | |
| SA-061-17 Jul 2017 | Electrical System | In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. | |
| 00-004-16-3237 Aug 2016 | Equipment | RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNERS MANUAL. |
Showing 60 of 134 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
- Read the tire date codes and look for uneven wear.Uneven wear on this vehicle often points back to the suspension. Four different date codes tell their own story.
- Run the VIN against open recalls before you negotiate.This vehicle has 5 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Mazda MPV →