Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Lighting
Speed control
Body & structure
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE04020 opened Feb 2004 | closed Jun 2004 | Exterior Lighting | FAILING HEADLIGHTS NISSAN AND FORD FOUND THAT THE ORIGINAL EQUIPMENT HEADLIGHT STAINLESS STEEL BULB TERMINALS MAY OVER TIME CAUSE ELEVATED CONTACT RESISTANCE AND OVERHEAT THE ELECTRICAL CONNECTOR HOUSING.THIS CAN RESULT IN A HEADLIGHT FLICKERING, BULB OUTAGE AND HEAT... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 00V292002 | Steering | VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED. | Normally free |
| 00V228005 | Seat Belts | VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2000253 2000-10-26 | Seats And Restraints | 64 | Certain vehicles do not comply with the requirements of CMVSS 209 - Seat Belt Assemblies. The seat belt assemblies may not withstand the force requirements of the standard. |
| 2000235 2000-10-23 | Steering | 1,474 | On certain vehicles, the retaining bolts for the steering rack mounting brackets may not have been torqued to the proper specification. |
| 2000197 2000-09-15 | Seats And Restraints | 64 | On certain vehicles, the seat belt assemblies may not withstand the force requirements of the standard. In a crash, if the belt buckle fails, there is an increased risk of injury to the occupant. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| NTB13-107G May 2024 | Electrical System | VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB09-081K Apr 2024 | Visibility/Wiper | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB13-028I Apr 2024 | Visibility/Wiper | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB17-019H Apr 2024 | Visibility/Wiper | WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB08-097L Sep 2023 | Steering | DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
Show 53 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| NTB23-049 Jun 2023 | Electrical System | 12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. | |
| NTB23-053 Jun 2023 | Electrical System | SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. | |
| NTB13-107F Apr 2023 | Electrical System | VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB16-003C Apr 2023 | Electrical System | INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. | |
| NTB09-081J Feb 2023 | Structure | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB13-028H Feb 2023 | Structure | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB08-097K Feb 2023 | Steering | DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB10-126C Feb 2023 | Wheels | WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB99-001F Dec 2021 | Suspension | STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB99-001e Feb 2021 | Suspension | STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB09131B Apr 2016 | Forward Collision Avoidance | SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. | |
| NTB13028A Nov 2015 | Visibility | SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. | |
| NTB00042D Jan 2015 | Air Bags | SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. | |
| NTB-08-055-A Jan 2014 | Air Bags | NISSAN: SRS PRECAUTIONS DURING SERVICE;IMPROPER MAINTENANCE, INCLUDING INCORRECT REMOVAL AND INSTALLATION OF THE SRS, CAN LEAD TO A SERIOUS INJURY OR DEATH CAUSED BY UNINTENTIONAL ACTIVATION OF THE SRS ON ALL NISSAN MODELS WITH THE SRS SYSTEMS. *PE UPDATED 2/21/14. *PE | |
| NTB08055C Jan 2014 | Equipment | SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle. | |
| NTB92123D Aug 2013 | Equipment | Nissan Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Nissan design and performance standards. | |
| NTB00033E Jul 2013 | Service Brakes | SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake incidents fall into the following categories: a. | |
| NTB04094A Jul 2013 | Steering | If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. | |
| NTB98018G Jun 2013 | Electrical System | As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. | |
| NTB-13-038 Apr 2013 | Latches/Locks/Linkages | NISSAN: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE HANDLE DOES NOT RESPOND. *JS | |
| NTB99001A Mar 2013 | Suspension | SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. | |
| NTB-09-101 Sep 2010 | Tires | NISSAN: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/FLASHING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB | |
| NTB-09-129 Sep 2010 | Equipment | NISSAN: VENT CONTROL VALVE REPLACEMENT. WHEN REPLACING THE EVAP CANISTER VENT CONTROL VALVE FOR REASON: USE THE ONE LISTED ON PAGE 2; FOR VENT CONTROL VALVE REPLACEMENT PROCEDURE, REFER TO THE APPROPRIATE SECTION OF THE ELECTRONIC SERVICE MANUALS (ESM; WHEN INSTALLING THE NEW... | |
| NTB-09-030 Apr 2009 | Electrical System | NISSAN: THE 12 VOLT BATTERY IS AN IMPORTANT PART OF THE VEHICLE ELECTRICAL SYSTEM AND IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. TO PREVENT DAMAGE TO VEHICLE ELECTRONIC COMPONENTS FOLLOW THE INSTRUCTIONS/CAUTIONS. NO MODEL YEARS LISTED. *PE | |
| 99022 Oct 2005 | Seat Belts | FRONT SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. *TT | |
| 04133 Feb 2005 | Visibility | AUTO-DIMMING ELECTROCHROMIC (EC) MIRROR DIAGNOSIS. *TT | |
| NTB99067A Nov 2003 | Unknown Or Other | NISSAN INTEGRATED HOMELINK TRANSMITTER SYSTEM USED TO ACTIVATE MOST ELECTRONIC GARAGE DOORS AND SECURTY GATES. VARIOUS MODELS INCLUDING THE 2004 PATHFINDER ARMADA. *TT | |
| 082203 Aug 2003 | Vehicle Speed Control | IMPORTANT LEGAL NOTICE TO ALL NISSAN DEALERS, PRINCIPALS, SERVICE MANAGERS, AND PARTS MANAGERS REGARDING TSB NTB00-083 - INCREASED ACCELERATOR PEDAL RESISTANCE THAT MAY OCCUR IN CERTAIN VEHICLES DUE TO AN ACCUMULATION OF THROTTLE-CHAMBER DEPOSITS. *TT | |
| NTB99022C Aug 2003 | Seat Belts | FRONT SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. *TT | |
| 99035A Apr 2003 | Visibility | THE 2ND OR 3RD SIDE WINDOW POPS OPEN OR WILL NOT LATCH UNDER WHEN A DOOR IS CLOSED; WHEN THE VEHICLE IS DRIVEN OVER ROUGH ROADS. *TT | |
| 03021 Mar 2003 | Air Bags | PASSENGER'S FRONT AIR BAG COVER APPEARANCE. *TT | |
| NTB02009A Mar 2002 | Equipment | SUBJECT REGARDING REAR A/C OUTLETS BLOW WARM AIR. *YD | |
| NTB02009 Feb 2002 | Equipment | SOME VEHICLES MAY EXHIBIT FRONT AIR CONDITIONER OUTLETS BLOWING COLD AIR, BUT REAR A/C OUTLETS BLOWING WARM AIR. *TT | |
| NTB01033A Oct 2001 | Fuel System | SERVICE BULLETINF OR FOR FUEL INJECTOR CLEANING FOR VEHICLES WITH ROUGH IDLE, HESITATION OR MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P0300 - P0306 STORED. *TT | |
| NTB01057 Aug 2001 | Equipment | SUBJECT PERTAINING TO REVISED MAINTENANCE PROCEDURES.*JB | |
| NTB01033 Jul 2001 | Fuel System | INFORMATION ON FUEL INJECTOR CLEANING FOR VEHICLES WITH ROUGH IDLE, HESITATION OR MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P0300-P0306 STORED. *SB | |
| NTB01046 Jun 2001 | Suspension | CUSTOMERS MAY COMPLAIN OF A SQUEAK OR CREAK NOISE COMING FROM REAR FLOOR AREA. *JG | |
| NTB01044 Jun 2001 | Unknown Or Other | SERVICE INFORMATION REGARDING INNER TIE ROD WRENCHES. *SB | |
| NTB01035 May 2001 | Unknown Or Other | EXHIBITING A MALFUNCTION INDICATOR LAMP ON WITH P0740 INTERMITTENTLY STORED (TORQUE CONVERTER CLUTCH SOLENOID VALVE) STORED. *TT | |
| NTB99022B May 2001 | Seat Belts | SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. *TT | |
| NTB00018A Feb 2001 | Equipment | INFORMATION ON DIAGNOSING THE NISSAN VIDEO ENTERTAINMENT SYSTEM (NVES) WHICH CONSISTS OF A VIDEO CASSETTE PLAYER (VCP) AND A MONITOR THAT ARE HOUSED IN A CONSOLE ASSEMBLY. *TT | |
| NTB01046 Jan 2001 | Suspension | SOME VEHICLES MAY EXHIBIT A SQUEAK OR CREAK NOISE COMING FROM REAR FLOOR AREA, THE CAUSE MAY BE THE REAR STABILIZER BAR SHIFTING IN ITS MOUNTS AND TOUCHING THE PASSENGER SIDE LEAF SPRING. *SB | |
| NTB00083 Oct 2000 | Vehicle Speed Control | SOME VEHICLES MAY EXHIBIT IDLE SPEED FLUCTUATION; INCORRECT IDLE SPEED; INCREASED ACCELERATOR PEDAL RESISTANCE; DIFFCULTY ACCELERATING SMOOTHLY FROM A STOP. *TT | |
| NTB99077B Oct 2000 | Equipment | INFORMATION REGARDING INTRODUCTION OF FACTORY-INSTALLED R-134A A/C SYSTEM REFRIGERANT DYE. *TT | |
| NTB00077 Sep 2000 | Fuel System | SUBJECT REGARDING ESSENTIAL TOOL - FUEL PRESSURE GAUGE KIT. *TT | |
| NTB00066 Aug 2000 | Power Train | SOME VEHICLES MAY EXHIBIT A GEAR WHINE NOISE BETWEEN 25 MPH AND 70 MPH UNDER LIGHT THROTTLE APPLICATION (I.E., 1/8 TO 2/8 THROTTLE). *TT | |
| NTB00053 Jun 2000 | Power Train | SOME APPLIED VEHICLES MAY EXHIBIT A CHIRP NOISE AS THE AUTOMATIC TRANSMISSION SHIFTS FROM 2ND TO 3RD GEAR, PARTICULARLY WHEN ACCELERATING THE VEHICLE WITH ONLY 1/8 THROTTLE APPLIED, THE NOISE MAY BE COMING FROM THE HIGH CLUTCH ASSEMBLY DURING OPERATION. *TT | |
| NTB00049 Jun 2000 | Engine And Engine Cooling | SUBJECT REGARDING VG33E PISTON REPLACEMENT. *TT | |
| NTB99-036A May 2000 | Structure | INFORMATION REGARDING KEYLESS REMOTE ENTRY PROGRAMMING. *TT | |
| NTB00040 Apr 2000 | Structure | VEHICLES BUILT BETWEEN SEPTEMBER 26, 1998 AND SEPTEMBER 15, 1999, MAY EXPERIENCE THE FRONT DOOR LOCKS SELF-ACTIVATING OR CYCLING. *TT | |
| NTB00036 Apr 2000 | Service Brakes | USE THIS BULLETIN TO SERVICE A VEHICLE IF THE FRONT BRAKES MAKE A LOUD, LOW FREQUENCY GROAN / GRIND NOISE WHEN STOPPING. *TT | |
| NTB99067 Sep 1999 | Unknown Or Other | NISSAN INTEGRATED HOMELINK TRANSMITTER SYSTEM USED TO ACTIVATE MOST ELECTRONIC GARAGE DOORS AND SECURTY GATES. *TT | |
| NTB99022A Aug 1999 | Seat Belts | CONCERNS WITH THE FRONT SEAT BELT LATCH PLATE STOPPER BUTTON MISSING. *TT |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Do a full walk-around with every light on.Condensation inside a lens, a dim side, or a flickering tail light match this vehicle's lighting cluster.
- Test the throttle response and the cruise control on an open road.A surge, a hang in engine speed after lifting off, or cruise that will not set or cancel cleanly are the speed-control complaints on this vehicle.
- Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
- Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Nissan Quest →