Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
Glass & wipers
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| RQ06004 opened Feb 2006 | closed Aug 2006 | Exterior Lighting | BRAKE LIGHT SWITCH FAILURE - led to recall 06V183000 BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED... |
| DP05004 opened Aug 2005 | closed Dec 2005 | Electrical System | ENGINE STALLING BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE... |
| PE04073 opened Oct 2004 | closed Dec 2004 | Exterior Lighting | TURN SIGNAL/HAZARD FLASHER FAILURE - led to recall 04V584000 THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK... |
| RQ03010 opened Dec 2003 | closed Mar 2004 | Exterior Lighting | BRAKE LIGHT SWITCH - led to recall 04V096000 THE NUMBER OF DUPLICATES BETWEEN ODI AND MANUFACTURER FAILURE REPORTS CANNOT BE DETERMINED DUE TO MISSING AND OR INACCURATE INFORMATION.THE INJURY NOTED ABOVE WAS MINOR.ON FEBRUARY 26, 2004, VOLKSWAGEN OF AMERICA, INC. |
| EA00028 opened Dec 2000 | closed Jan 2002 | Vehicle Speed Control | FUEL TANK PUNCTURE - led to recall 02V026000 |
Show 1 more closed investigations
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE00033 opened Aug 2000 | closed Dec 2000 | Vehicle Speed Control | FUEL TANK PUNCTURE THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 06V183000 | Exterior Lighting | ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR... | Normally free |
| 04V584000 | Exterior Lighting | ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO... | Normally free |
| 04V096000 | Exterior Lighting | ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION. | Normally free |
| 02V244000 | Equipment | CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2006122 2006-05-24 | Lights And Instruments | 244,526 | On certain Golf, GTI, Jetta, Jetta wagon, New Beetle, New Beetle convertible, Passat and Passat wagon, the brake lamp switch may malfunction. |
| 2004436 2004-12-13 | Electrical | 80,752 | On certain vehicles, the hazard switch and flasher system function may degrade over time because of distortion and material transfer of the contacts of certain hazard switch relays which occurs due to substantially increased electrical... |
| 2004075 2004-02-27 | Electrical | 65,548 | On certain vehicle, the brake lamp switch may malfunction. If this happens, the brake lamps could become inoperative; or the lamps could come on and stay on, even though the vehicle is parked. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| V171901201285565 Aug 2023 | Engine And Engine Cooling | Update to Volkswagen engine oil standards | |
| V171901201285562 May 2023 | Engine And Engine Cooling | Volkswagen Engine oil quality standards, update to attachments. | |
| V171901201285560 Apr 2023 | Engine And Engine Cooling | Engine oil quality standards, update to attachments. | |
| V941901201152119 Dec 2022 | Equipment | Update model year applicability to include 2023. | |
| V271901201189422 Dec 2022 | Electrical System | Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| V871806201994714 May 2020 | Equipment | Tool number added to table. Removal of Behr Flush Kit. VAS 6337/1A | |
| V941901201152115 Apr 2020 | Equipment | Updated to include additional models and model year applicability. | |
| V871812-2005566 Jun 2019 | Equipment Adaptive/Mobility | Update vehicle metadata. | |
| SM 33-2019 Mar 2019 | Equipment | The part number listed in the document is to be returned if it meets the criteria provided. | |
| TT 91 19 01 Mar 2019 | Electrical System | Alternative method for radio code retrieval. | |
| V171901-2012855 Mar 2019 | Engine | Engine Oils Which Meet Volkswagen Oil Quality Standards | |
| Gasoline Engine Feb 2019 | Engine And Engine Cooling | Gasoline Engine Misfire Diagnosis document | |
| V271901-2011894 Feb 2019 | Electrical System | Battery Testing and Charging instruction. Updated to include model year 2019 applicability. | |
| V941901-2011521 Feb 2019 | Exterior Lighting | Condensation and or water droplets visible on inside of exterior light lenses. TB updated to include model year 2019 applicability. | |
| V871812-2005566 Nov 2018 | Equipment | Update vehicle metadata. | |
| TT 10 12 01 Sep 2018 | Engine | Engine replacement tip | |
| V871809-2005566 Aug 2018 | Equipment | To include an additional model year applicability. | |
| A971861 2013504- Jun 2018 | Electrical System | This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts. | |
| TT001703 Nov 2017 | Electrical System | Tip for Scan tool concerns that may occur duing a test plan | |
| TT 961011 Sep 2017 | Equipment | Update to model year applicability. | |
| TT 271002 Sep 2017 | Equipment | Updated to include model year 2014 thru 2018 applicability. | |
| TT 200901 Aug 2017 | Equipment | Update to existing tip for fuel quality checking. | |
| V171701 2012855 Jul 2017 | Engine And Engine Cooling | 17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards | |
| SM 44-2017 EN Jun 2017 | Equipment | This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward. | |
| VHW-17-11 Jun 2017 | Equipment | VAS 6154 Replacement Part Setup Guide | |
| Quick Reference Mar 2017 | Electrical System | Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated | |
| 1-2017 Update Feb 2017 | Equipment | This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests. | |
| V691601 2010479 Oct 2016 | Equipment | Update model year applicability to include 2017. | |
| TT 00-16-02 Oct 2016 | Equipment | Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be re-used | |
| V871622 2019947 Oct 2016 | Equipment | Update to model year applicability. | |
| V011615 2014815 Oct 2016 | Engine | Update to include additional model year applicability. | |
| V871620 2005566 Oct 2016 | Equipment | Update model and model year applicability. | |
| TT 97-12-02 Sep 2016 | Equipment | Data Link connector pin assignment chart that is applicable to all models. Update model year applicability. | |
| TT001601 Sep 2016 | Structure | Contacting the parts helpline | |
| 1214156 Jun 2016 | Equipment | SUMMARY TO BE PROVIDED ON A FUTURE DATE. | |
| V571605-2038887 Jun 2016 | Equipment | To update Claim processing statement. | |
| V551604-2038992 Jun 2016 | Equipment | To update claim processing statement. | |
| V531602-2040536 Jun 2016 | Equipment | To update claim processing statement. | |
| V501606_2011761 Jun 2016 | Structure | TO UPDATE CLAIM PROCESSING STATEMENT. | |
| Ref. - Reflash U May 2016 | Electrical System | Quick Reference Update Guide of the vehicles expected upgraded software level. The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles. | |
| V501604 2014370 Mar 2016 | Structure | Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service | |
| Edition173 Feb 2016 | Equipment | Fuel Additive to Help Prevent Sporadic Misfire Faults | |
| Update 02122016 Feb 2016 | Electrical System | Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated | |
| UpdateGuide Feb 2016 | Equipment | Quick reference update guide. | |
| V551602 2038992 Feb 2016 | Equipment Adaptive/Mobility | Document discusses Electrolytic corrosion around the license plate lights (opening/contact surface, inside and outside) because of water ingress via the seal of the license plate lights. | |
| TB551602 Feb 2016 | Equipment | Corrosion on rear lid around license plate lights. | |
| V011602 2014815 Feb 2016 | Fuel System | Technical tips on what to do if improper gasoline has been added to the vehicle. | |
| TB011602 Feb 2016 | Engine And Engine Cooling | Gasoline quality. | |
| V501602 2011761 Feb 2016 | Structure | Document refers to Surface corrosion or corrosion perforation that can occur on various locations around the front wheel arch. It gives examples on where to check for repair coverage from warranties, fixing possible issues, and how to document the corrections | |
| TB501602 Feb 2016 | Wheels | Corrosion, Front fenders, at upper wheel opening. | |
| V531601 2040536 Feb 2016 | Structure | The document refers to Corrosion being found where the rear bumper cover meets the quarter panel. It discusses how it can happen, and where to find warranty coverage to service the parts | |
| TB531601 Feb 2016 | Structure | Rear quarter panel corrosion. | |
| Elsa Newsletter Jan 2016 | Wheels | Summary of Technical Bulletin to include additional model and model year applicability. Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only) | |
| Newsletter Jan 2016 | Structure | Technical Bulletins. | |
| Airbag Jan 2016 | Air Bags | Airbag Issues. | |
| V501601 2011761 Jan 2016 | Wheels | Information on areas Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch. Also gives examples of how to calculate cost to repair or replace | |
| 2011761 Jan 2016 | Wheels | Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch. | |
| V921502 2026253 Jul 2015 | Visibility | Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough. | |
| V571503 2038887 Jul 2015 | Equipment | Technical Bulletin (Corrosion on the Fold of the Front Inner Door): Corrosion under the door fold in the area of the extra seal and the Poly Vinyl Chloride (PVC) foil. This document contains information on how to diagnose, and service this issue. | |
| V871508 2005566 Jul 2015 | Engine And Engine Cooling | Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. |
Showing 60 of 211 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Run the wipers and washers, and test every window.Slow or stuck regulators, streaking wipers, and windshield cracks are this vehicle's visibility complaints.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 4 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Volkswagen Jetta →