Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Suspension
Power train
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA06011 opened Jun 2006 | closed Sep 2006 | Electrical System | VEHICLE UNDER-SEAT FIRE DAIMLERCHRYLSER CORPORATION (DCC) WILL RECALL 35,103 MY 2001-2003 DODGE DURANGO VEHICLES EQUIPPED WITH FRONT BENCH SEATS (RECALL # 06V339, SEE DEFECT REPORT FOR DETAILS).THE SUBJECT VEHICLES ARE EQUIPPED WITH EITHER FRONT BUCKET SEATS OR A 40-20-40 SPLIT... |
| PE06008 opened Feb 2006 | closed Jun 2006 | Seats | FIRE UNDER THE DRIVER'S SEAT - led to recall 06V339000 ODI IS AWARE OF 10 REPORTS ALLEGING THAT A FIRE ORIGINATES UNDERNEATH THE DRIVER'S SEAT.SIX OF THEFIRES OCCURRED WHILE THE VEHICLE WAS PARKED WITH THE IGNITION SWITCH TURNED OFF (KEY NOT IN THE IGNITION).THE SUBJECT VEHICLES ARE EQUIPPED WITH MANUAL SEATS. |
| EA03023 opened Nov 2003 | closed Feb 2005 | Suspension | UPPER BALL JOINT SEPARATION - led to recall 04V596000 DAIMLERCHRYSLER CORPORATION (DCC) IS RECALLING THE TARGET POPULATION OF APPROXIMATELY 600,000 MY 2000 THROUGH 2003 DURANGO AND DAKOTA VEHICLES WITH FOUR-WHEEL DRIVE TO REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS WITH REDESIGNED PARTS THAT DO NOT HAVE THE... |
| PE03032 opened Jul 2003 | closed Nov 2003 | Suspension | FRONT SUSP. UPPER BALL JOINT FAILURE IN JULY 2003, ODI OPENED PE03-032 BASED ON 4 CONSUMER COMPLAINTS ALLEGING SEPARATION OF AN UPPER BALL JOINT.COMPLAINTS ALLEGED AN UNEXPECTED COLLAPSE IN THE FRONT END AND IN SOME OCCASIONS THE BALL JOINT SEPARATION IS ALLEGED TO HAVE RESULTED IN THE WHEEL,... |
| PE02082 opened Nov 2002 | closed Apr 2003 | Seat Belts | SAFETY BELT CINCHING LATCH PLATE THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 07V555000 | Power Train | ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. | Normally free |
| 06V339000 | Electrical System | ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED. | Normally free |
| 04V596000 | Suspension | ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE... | Normally free |
| 01V077000 | Power Train | VEHICLE DESCRIPTION: LIGHT DUTY TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH 4-WHEEL DRIVE. THE ELECTRIC SHIFT TRANSFER CASE MAY NOT FULLY ENGAGE INTO GEAR WHEN THE OPERATOR MOVES THE TRANSFER CASE SELECTOR SWITCH. | Normally free |
| 00V366000 | Child Seat | VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2007389 2007-12-05 | Other | 39,078 | On certain vehicles, the ignition/park shift interlock system may become inoperable. This can allow the shifter to be moved out of the PARK position with the ignition key removed (or in the lock position) or it could allow the ignition key... |
| 2006217 2006-09-08 | Electrical | 869 | Certain vehicles equipped with a bench front seat may experience a short circuit in an unused console power outlet connector if liquid is spilled from the floor mounted cup holder. This could cause a fire. |
| 2004439 2004-12-20 | Suspension | 57,649 | On certain four wheel drive vehicles, if moisture leaks into the front suspension upper ball joint, evacuation of the lubricant and corrosion of the joint may cause the joint to wear progressively over an extended period of time. |
| 2001065 2001-03-14 | Powertrain | 6,722 | On certain 4WD vehicles, the electric shift transfer case may not fully engage into gear when the operator moves the transfer case selector switch. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 9100645 Aug 2025 | Unknown Or Other | Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only. | |
| 9004275 Jul 2020 | Electrical System | KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. | |
| 23-015-20 Apr 2020 | Equipment | Disinfectant Solution Recommended for COVID-19 | |
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 31-005-19 Nov 2019 | Equipment | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 3100619 Nov 2019 | Equipment | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 68332810 Sep 2016 | Engine And Engine Cooling | Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| 9002828 Sep 2014 | Structure | Part Description: Insulator in Lever Assembly - Valve Body - Trans Issue Description: The manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement lease order 68253099AA. | |
| 9002849 Sep 2014 | Structure | Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. | |
| 9002901 Jan 2014 | Power Train | Part Description: Seal - Shift Shaft on RFE transmissions Issue Description: This seal (04799346) is replaceable with Seal Kit (68235551AA), which includes a seal and retainer. The Seal Kit is applicable to all (5)45RFE transmissions. | |
| 9002872 Mar 2013 | Electrical System | 56045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch | |
| 9002519 Mar 2013 | Equipment | 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,... | |
| 0803006 Aug 2006 | Power Train | POWERTRAIN CONTROL MODULE INITIALIZATION. *KB | |
| 2401305 Aug 2005 | Equipment | AIR CONDITIONING (A/C) COOLING COIL ODOR. *TT | |
| 0801505 Mar 2005 | Power Train | POWERTRAIN CONTROL MODULE INITIALIZATION. *SC | |
| 0201004 Dec 2004 | Suspension | UPPER BALL JOINT EXTENDED WARRANTY. *TT | |
| 2301004 Sep 2004 | Structure | PASSENGER COMPARTMENT FLOOR WATER LEAK. *TT THIS BULLETIN SUPERSEDES BULLETIN 23-010-04 DATED 04-29-04. *TT | |
| 0802303 Jul 2003 | Electrical System | INTERMITTENT LOCKING/UNLOCKING OF DOORS WITHOUT ACTIVATING THE POWER DOOR LOCK SWITCH. *TT | |
| 0703 Jul 2003 | Seat Belts | PROCEDURES FOR SERVICING THE SEAT BELT LATCH PLATE CINCH BAR. *TT | |
| 0801003 Apr 2003 | Seat Belts | SEAT BELT CINCH BAR SERVICE FOR VARIOUS MODELS INCLUDING 2004 MODELS. *TT | |
| 10023 Oct 2002 | Steering | STEERING COLUMN SERVICE. INFORMATION. SERVICE INFORMATION TUNEUPS. *TT | |
| 2100202 Jul 2002 | Power Train | SUBJECT REGARDING REVISION IN DIAGNOSTIC PROCEDURES AND LABOR OPERATION TIMES FOR RE TRANSMISSIONS. *TT | |
| 2400502 Jun 2002 | Visibility | SUBJECT REGARDING HEATER AIR CONDITIONER CONTROLLER REPROGRAMMING. *SLC | |
| 1802002 Jun 2002 | Unknown Or Other | FLASH PROGRAMMING FAILURE RECOVERY. *SLC | |
| 2301502 Apr 2002 | Visibility | SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC | |
| 0800702 Mar 2002 | Electrical System | SUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES. *SLC | |
| 1802501 Oct 2001 | Power Train | SOME VEHICLES MAY EXHIBIT A HARSH 2-3, 4-5, AND 5-4 UPSHIFTS CAUSING A POWERTRAIN CLUNK OR SHUDDER WHEN ACCELERATING. *TT | |
| 01020 Sep 2001 | Power Train | ADVANCE SERVICE INFORMATION REGARDING DRBIII UPDATE VERSION 52.3 - SOFTWARE CODE ERROR AFFECTING 2001 DAKOTA / DURANGO RECALL 975 TRANSFER CASE CONTROL MODULE FLASH PROCEDURE. *TT | |
| 2302701 Sep 2001 | Visibility | SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *TT | |
| 1802101 Sep 2001 | Engine And Engine Cooling | INFORMATION REGARDING ENGINE PERFORMANCE ENHANCEMENTS.*SLC | |
| 1802101A Sep 2001 | Engine And Engine Cooling | SUBJECT REGARDING 4.7L ENGINE PERFORMANCE ENHANCEMENTS. *TT | |
| 1100201 Sep 2001 | Engine And Engine Cooling | SOME VEHICLES MAY EXHIBIT A HISSING SOUND WHEN WATER FROM THE EVAPORATOR DRAIN DRIPS ON THE EXHAUST. *TT | |
| 2401101 Sep 2001 | Visibility | SOME VEHICLES MAY EXHIBIT A WHISTLING SOUND COMING FROM THE DEFROSTER OUTLETS. *TT | |
| 1900701 Aug 2001 | Steering | INFORMATION ON NEW POWER STEERING FLUID.*SLC | |
| 2600701 Jul 2001 | Unknown Or Other | INFORMATION REGARDING SERVICE/DIAGNOSTIC MANUAL REVISIONS. *SLC | |
| 0801001 May 2001 | Electrical System | SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT | |
| 1801201 May 2001 | Equipment | SUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT | |
| 1801101 May 2001 | Unknown Or Other | CUSTOMER WILL EXPERIENCE MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. THIS BULLETIN INVOLVES SELECTIVELY ERASING AND REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH NEW SOFTWARE. *TT | |
| 2500401 May 2001 | Engine And Engine Cooling | SUBJECT REGARDING ADDITIONAL DIAGNOSTIC FOR DIAGNOSTIC TROUBLE CODES CAUSED BY AN EVAPORATIVE SYSTEM LEAK. *TT | |
| 0900301 May 2001 | Engine And Engine Cooling | THIS BULLETIN REINFORCES A REQUIREMENT TO CEASE THE CURRENT PRACTICE OF USING SUPPLEMENTAL OIL ADDITIVE TREATMENTS IN ALL DIAMLER CHRYSLER ENGINES. *TT | |
| 2600401 Apr 2001 | Unknown Or Other | SUBJECT REGARDING SERVICE / DIAGNOSTIC MANUAL REVISIONS. *TT | |
| 2100601 Mar 2001 | Power Train | AUTOMATIC TRANSMISSION FLUID USAGE ATF+4. *TT *MJ | |
| 2300301 Feb 2001 | Structure | THIS BULLETIN STATES THAT ALL FACTORY INSTALLED EQUIPMENT, SUCH AS A SUNROOF, MEET THE UPPER INTERIOR HEAD PROTECTION REQUIREMENTS OF FMVSS 201. *TT | |
| 0804100 Jan 2001 | Structure | A CONDITION MAY EXIST WITH THE DOOR LOCKS INTERMITTENTLY LOCKING AND / OR UNLOCKING WITHOUT ANY ACTIVATION OF THE POWER DOOR LOCK SWITCH OR A CLICKING SOUND HEARD COMING FROM THE POWER DOOR LOCKS (REPEATED LOCKING OR REPEATED UNLOCKING). *TT | |
| 0800600REV Dec 2000 | Electrical System | SUBJECT REGARDING WIRE SPLICE REPAIRS. *SB | |
| 0803200 Dec 2000 | Unknown Or Other | A CONDITION MAY EXIST WHERE THE SERVICE 4WD LAMP IS ILLUMINATED ON 4.2 VEHICLES. *JB | |
| 0804200 Dec 2000 | Unknown Or Other | SUBJECT REGARDING REMOTE KEYLESS ENTRY TRANSMITTER PROGRAMMING. *JB | |
| 1900900 Dec 2000 | Steering | EXPERIENCING A POPPING SENSATION / SOUND FELT AND / OR HEARD IN THE STEERING COLUMN DURING SHARP TURNS (PARKING LOT MANEUVERS). *TT | |
| 0803800 Dec 2000 | Electrical System | SUBJECT REGARDING SAFETY SYSTEMS - VEHICLE MODIFICATIONS / REPAIR. *TT | |
| 1802200 Dec 2000 | Engine And Engine Cooling | SOME VEHICLE ENGINES MAY EXHIBIT A LIGHT TO MODERATE SPARK KNOCK CONDITION DURING ACCELERATION (UNDER LOAD). *TT | |
| 00066 Nov 2000 | Exterior Lighting | ADVANCE SERVICE INFORMATION REGARDING THE INCORRECT REPLACEMENT OF THE FOG LAMP BULB NUMBER. *TT | |
| 0803600 Nov 2000 | Electrical System | SUBJECT REGARDING CIRCUITS EFFECTED BY IGNITION OFF DRAW (IOD) FUSE. *TT | |
| 0803500 Nov 2000 | Electrical System | SOME VEHICLES MAY EXHIBIT A SURGE WHILE THE SPEED CONTROL IS ENGAGED AT 74 - 76 KM/H (46 - 47 MPH) AND / OR AT 109 - 111 KM/H (68 - 69 MPH). *TT | |
| 2400700 Nov 2000 | Visibility | SUBJECT REGARDING DUAL ZONE MODE CONTROL OPERATION. *TT | |
| 0803300 Nov 2000 | Electrical System | SOME VEHICLES MAY EXHIBIT A FAULT CODE IN THE RADIO WHEN PERFORMING DIAGNOSTIC USING THE DRB III. THE CODE READS COLD CD. THE FAULT CODE IS NOT DISPLAYED TO THE CUSTOMER AND IS ONLY DISPLAYED WHEN PERFORMING DIAGNOSTICS. *TT |
Showing 60 of 70 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 5 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Dodge Durango →