Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Suspension
Equipment & interior
Steering
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE11004 opened Jan 2011 | closed Jun 2011 | Suspension | Frame/Body Structure Corrosion - led to recall 11V244000 In their Defect Information Report (DIR) of April 20, 2011, Nissan North America, Inc. (Nissan) notified NHTSA that it would conduct a safety recall of certain 1996-2004 Nissan Pathfinder and 1997-2003 Infinity QX4 vehicles to repair corrosion damage to the... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 11V244000 | Suspension | NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS,... | Normally free |
| 07V435000 | Fuel System, Gasoline | ON CERTAIN VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY,... | Normally free |
| 01V282000 | Structure | VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THE BRACKETS USED TO ATTACH THE TWO GAS STRUTS TO THE REAR DOOR (HATCH) MAY HAVE BEEN IMPROPERLY MADE. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2011165 2011-04-21 | Structure | 74,983 | On certain vehicles operated in areas of heavy road salt usage during winter months, a mixture of snow/water and salt may enter an assembly location hole in the upper strut housing, causing water to collect at the mating surface of the... |
| 2007300 2007-09-13 | Fuel System | 45,279 | On certain vehicles, inadequate coating of the fuel filler tube assembly could allow water to penetrate past the coating and cause surface rust. |
| 2001225 2001-09-05 | Structure | 3,013 | On certain vehicles, some of the brackets used to attach the two gas struts to the rear door (hatch) may have been improperly made. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| NTB13-107G May 2024 | Electrical System | VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB09-081K Apr 2024 | Visibility/Wiper | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB13-028I Apr 2024 | Visibility/Wiper | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB17-019H Apr 2024 | Visibility/Wiper | WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB08-097L Sep 2023 | Steering | DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| NTB23-049 Jun 2023 | Electrical System | 12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. | |
| NTB23-053 Jun 2023 | Electrical System | SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. | |
| NTB13-107F Apr 2023 | Electrical System | VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB16-003C Apr 2023 | Electrical System | INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. | |
| NTB09-081J Feb 2023 | Structure | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB13-028H Feb 2023 | Visibility | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB08-097K Feb 2023 | Steering | DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB10-126C Feb 2023 | Wheels | WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB99-001F Dec 2021 | Suspension | STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB99-001e Feb 2021 | Suspension | STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| NTB09131B Apr 2016 | Equipment | SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. | |
| NTB13028A Nov 2015 | Visibility | SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. | |
| NTB00042D Jan 2015 | Back Over Prevention | SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. | |
| NTB-08-055-A Jan 2014 | Air Bags | NISSAN: SRS PRECAUTIONS DURING SERVICE;IMPROPER MAINTENANCE, INCLUDING INCORRECT REMOVAL AND INSTALLATION OF THE SRS, CAN LEAD TO A SERIOUS INJURY OR DEATH CAUSED BY UNINTENTIONAL ACTIVATION OF THE SRS ON ALL NISSAN MODELS WITH THE SRS SYSTEMS. *PE UPDATED 2/21/14. *PE | |
| NTB08055C Jan 2014 | Air Bags | SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle. | |
| NTB-11-066 Dec 2013 | Suspension | NISSAN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. 1996-2004 PATHFINDER. IN STATES WHERE HEAVY CONCENTRATIONS OF ROAD SALT ARE USED, IN THE WINTER, THE FRONT DRIVER'S SIDE STRUT HOUSING CAN DEVELOP CORROSION THAT MAY CAUSE DAMAGE. | |
| NTB11066G Dec 2013 | Structure | Nissan is conducting a voluntary safety recall campaign on certain model year 1996 - 2004 Pathfinder vehicles that are currently registered in Salt States to inspect for corrosion, and if necessary repair the front strut housing panels. | |
| NTB-03-074-C Nov 2013 | Exterior Lighting | NISSAN: EXTERIOR LAMP FOGGING. OCCASIONALLY WATER IS NOTICED IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). | |
| NTB92123D Aug 2013 | Equipment | Nissan Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Nissan design and performance standards. | |
| NTB00033E Jul 2013 | Service Brakes | SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake incidents fall into the following categories: a. | |
| NTB04094A Jul 2013 | Steering | If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. | |
| NTB98018G Jun 2013 | Electrical System | As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. | |
| NTB-13-038 Apr 2013 | Latches/Locks/Linkages | NISSAN: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE HANDLE DOES NOT RESPOND. *JS | |
| NTB99001A Mar 2013 | Suspension | SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. | |
| NTB-09-101 Sep 2010 | Tires | NISSAN: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/FLASHING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB | |
| NTB-09-129 Sep 2010 | Equipment | NISSAN: VENT CONTROL VALVE REPLACEMENT. WHEN REPLACING THE EVAP CANISTER VENT CONTROL VALVE FOR REASON: USE THE ONE LISTED ON PAGE 2; FOR VENT CONTROL VALVE REPLACEMENT PROCEDURE, REFER TO THE APPROPRIATE SECTION OF THE ELECTRONIC SERVICE MANUALS (ESM; WHEN INSTALLING THE NEW... | |
| NTB-09-030 Apr 2009 | Electrical System | NISSAN: THE 12 VOLT BATTERY IS AN IMPORTANT PART OF THE VEHICLE ELECTRICAL SYSTEM AND IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. TO PREVENT DAMAGE TO VEHICLE ELECTRONIC COMPONENTS FOLLOW THE INSTRUCTIONS/CAUTIONS. NO MODEL YEARS LISTED. *PE | |
| 03030 Apr 2007 | Exterior Lighting | EXTERIOR LAMP FOGGING. *KB | |
| 99022 Oct 2005 | Seat Belts | FRONT SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. *TT | |
| 99063C May 2005 | Engine And Engine Cooling | ENGINE WILL NOT START. NISSAN VEHICLE IMMOBILIZER SYSTEM / NISSAN ANTI-THEFT SYSTEM (NVIS/NATS) DESCRIPTION KEY REGISTRATION. *TT UPDATE. *TT | |
| 04074 Jun 2004 | Exterior Lighting | 4WD WARNING LAMP COMES ON INTERMITTENTLY. *MJ | |
| 04001A Jan 2004 | Equipment | REMOTE KEYLESS ENTRY REPLACEMENT PARTS. THIS BULLETIN REPLACES NTB04-001. *TT | |
| NTB99067A Nov 2003 | Unknown Or Other | NISSAN INTEGRATED HOMELINK TRANSMITTER SYSTEM USED TO ACTIVATE MOST ELECTRONIC GARAGE DOORS AND SECURTY GATES. VARIOUS MODELS INCLUDING THE 2004 PATHFINDER ARMADA. *TT | |
| 03091 Oct 2003 | Service Brakes | BRAKE JUDDER FROM FRONT BRAKES. *TT | |
| NTB99022C Aug 2003 | Seat Belts | FRONT SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. *TT | |
| 03056 May 2003 | Power Train | REPLACEMENT AUTOMATIC TRANSMISSION. *TT | |
| 03045 May 2003 | Power Train | TRANSFER CASE OIL LEAK. *TT | |
| 01041A Apr 2003 | Equipment | DVD MOBILE ENTERTAINMENT SYSTEM INTRODUCTION AND DIAGNOSIS. *SCC | |
| 03007 Jan 2003 | Steering | RUBBING/WHEEZING NOISE FROM STEERING COLUMN WHEN TURNING. *TT | |
| 02087A Jan 2003 | Electrical System | MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P0420/P0430 BANK-1/BANK-2 CATALYST. *TT | |
| NTB02035A Sep 2002 | Power Train | SUBJECT REGARDING MANUAL TRANSFER CASE DIAGNOSIS. *TT | |
| NTB02087 Sep 2002 | Unknown Or Other | INFORMATION ON DIAGNOSING MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P0420 / P0430 BANK-1/BANK-2 CATALYST. *TT | |
| NTB02081 Jul 2002 | Suspension | SUBJECT REGARDING REAR SUSPENSION BOTTOMS OUT. *JG | |
| NTB01085A Jul 2002 | Power Train | SUBJECT REGARDING BEARING NOISE FROM TRANSFER CASE COMPANION FLANGE. *JG | |
| NTB02043 Apr 2002 | Engine And Engine Cooling | SUBJECT REGARDING ROOF CONSOLE TEMPERATURE DISPLAY READS INACCURATELY. *TT | |
| NTB02035 Mar 2002 | Power Train | CONCERNS WITH MANUAL TRANSFER CASE NOISES. *JB | |
| NTB02021 Mar 2002 | Equipment | INFORMATION REGARDING REAR LICENSE PLATE RATTLES AGAINST HATCH.*TT | |
| NTB02006 Jan 2002 | Engine And Engine Cooling | SUBJECT REGARDING MALFUNCTION INDICATOR LAMP 'ON' WITH REAR OXEGEN SENSOR DIAGNOSTIC TROUBLE CODE PO138-P0140 OR P0158-P0160 STORED. *JG | |
| NTB01085 Dec 2001 | Power Train | SUBJECT REGARDING BEARING NOISE FROM TRANSFER CASE.*JG | |
| NTB01077 Nov 2001 | Power Train | SUBJECT REGARDING ROAD NOISE COMING FROM THE TRANSFER CASE LEVER AREA. *JG | |
| NTB01070A Oct 2001 | Seats | SUBJECT REGARDING DRIVER'S SEAT MOVING FROM SIDE TO SIDE. *JG | |
| NTB01070 Oct 2001 | Seats | SUBJECT REGARDING DRIVER'S SEAT MOVING FROM SIDE TO SIDE. *JG | |
| PB472017 Oct 2001 | Fuel System | SUBJECT REGARDING HARD STARTING AFTER FUEL FILTER REPLACEMENT. *JG | |
| NTB01055A Sep 2001 | Power Train | SUBJECT REGARDING AUTOMATIC TRANSMISSION 1-2 OR 2-3 SHIFT FLARE. *TT | |
| NTB01063 Sep 2001 | Unknown Or Other | INFORMATION ON VALVE SHIM LIFTER SET.*JB |
Showing 60 of 85 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
- Run the climate control through every mode.Air conditioning that will not blow cold and blower speeds that skip are this vehicle's equipment complaints.
- Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Nissan Pathfinder →