Vehicles / BMW / 325I / 2002

2002 BMW 325I

162 federal complaints (198 component records) · 6 recall campaigns on file · 3 federal investigations · 15 service bulletins
See all 20 model years of the BMW 325I →
Engine
2.5L 6-cyl
Fuel
Premium
Drive
RWD
EPA economy
18 city / 27 hwy
Federal complaints
162
Recall campaigns
6
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Air bags
53
Lighting
50
Electrical system
21
Glass & wipers
18
Engine & cooling
13
Brakes
8
Power train
7
Body & structure
6
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 12 complaints01 years old: 5 complaints2 years old: 5 complaints3 years old: 7 complaints4 years old: 6 complaints5 years old: 2 complaints56 years old: 6 complaints7 years old: 17 complaints8 years old: 21 complaints9 years old: 18 complaints10 years old: 3 complaints1011 years old: 1 complaints12 years old: 15 complaints13 years old: 17 complaints14 years old: 11 complaints15 years old: 5 complaints1516 years old: 3 complaints17 years old: 1 complaints18 years old: 2 complaints19 years old: 1 complaints20+ years old: 2 complaints20+
Years between the model year and the owner's reported failure date. Based on 160 of 162 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 4 complaints020,000 - 40,000 miles: 7 complaints40,000 - 60,000 miles: 14 complaints40k60,000 - 80,000 miles: 15 complaints80,000 - 100,000 miles: 16 complaints80k100,000 - 120,000 miles: 9 complaints120,000 - 140,000 miles: 10 complaints120k140,000 - 160,000 miles: 6 complaints160,000 - 180,000 miles: 6 complaints160k180,000 - 200,000 miles: 1 complaints200,000+ miles: 0 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 88 of 162 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Air bags

53 complaint records2 fire reports5 crash reports
"2002 BMW 325I. CONSUMER WRITES IN REGARDS TO NO REPLACEMENT PARTS AVAILABLE TO REPAIR DRIVER SIDE AIRBAG RECALL NOTICE. *SMD..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →

Lighting

50 complaint records13 fire reports
"LEFT REAR TURN SIGNAL FAILURE, FOUND SHORT IN SOCKET HOUSING, NO GROUND CONNECTED TO LEFT OR RIGHT REAR HOUSING UNITS. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse lighting parts in the directory →

Electrical system

21 complaint records4 fire reports
"RIGHT REAR TURN-SIGNAL LIGHTS OPERATE INTERMITTENTLY--SOMETIMES IT WORKS AND SOMETIMES IT DOESN'T. I ALMOST GOT HIT BY ANOTHER CAR FROM BEHIND WHEN I WAS CHANGING LANES ON THE FREEWAY. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA09019
opened Dec 2009
closed Sep 2011Exterior LightingRear Lamp Illumination - led to recall 11V438000
In a letter submitted to the Office of Defects Investigation (ODI) dated August25, 2011, BMWindicated that it will conduct a voluntary recall campaign to remedy the subject vehicles.The issue involves the rear lamps in the vehicles body panel.Through normal...
PE09036
opened Aug 2009
closed Dec 2009Exterior LightingREAR LAMP ILLUMINATION - led to recall 11V438000
ODI HAS RECEIVED COMPLAINTS FROM CONSUMERS STATING THAT THEIR TAIL LIGHT ASSEMBLY IS NOT PROPERLY ILLUMINATING.THE TAIL LIGHT ASSEMBLY CONSISTS OF A TURN SIGNAL LAMP, A TAIL LAMP AND A BRAKE LAMP.THE COMPLAINANTS HAVE INDICATED THAT THE ISSUE IS WITH AN 8 PIN...
DP09002
opened Apr 2009
closed Aug 2009Exterior LightingREAR LAMP ILLUMINATION
IN MARCH 2009, THE OFFICE OF DEFECTS INVESTIGATION (ODI) RECEIVED A PETITION FROM MR. MARK PETERS REQUESTING AN INVESTIGATION OF REAR LAMP FAILURE IN MODEL YEAR 2002-2005 BMW 3-SERIES VEHICLES.AN INFORMATION REQUEST LETTER WAS SENT TO BMW IN APRIL 2009, AND...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
20V018000DO NOT DRIVEAir BagsBMW of North America, LLC (BMW) is recalling certain 2000-2005 323iT, 325iT, 325xiT, 320i, 323i, 325i, 325xi, 328i, 330i and 330xi and 2000-2006 323Ci, 325Ci, 328Ci, 330Ci, M3 Coupe, 323Cic, 325Cic, 330Cic, and M3...Normally free
14V428000DO NOT DRIVEAir BagsBMW of North America, LLC (BMW) is recalling certain model year 2000 323i sedans, coupes, convertibles, and Sports Wagons; 2000 328i sedans and coupes; 2001-2005 325i sedans, coupes, convertibles, and Sport Wagons;...Normally free
15V318000DO NOT DRIVEAir BagsBMW of North America, LLC (BMW) is recalling certain model year 2002-2005 325i, 325xi, 330i, and 330xi Sedans, and 325xi and 325i Sportswagons, 2002-2006 330Ci, 325Ci, and M3 Convertibles and 325i, 330i, and M3 Coupes,...Normally free
13V172000DO NOT DRIVEAir BagsBMW is recalling certain model year 2002-2003 325i, 325xi, 330i, 330xi sedans; 325Ci and 330Ci coupes and convertibles; 325iT and 325xiT Sports Wagons; and M3 coupes and convertibles to address a safety defect in the...Normally free
11V438000Exterior LightingBMW IS RECALLING CERTAIN MODEL YEAR 2002-2005 325I, 325XI, 330I, AND 330XI VEHICLES MANUFACTURED FROM SEPTEMBER 1, 2001, THROUGH MARCH 1, 2005.Normally free
02V057000SuspensionON CERTAIN PASSENGER VEHICLES, DURING THE STRUT MOUNT MANUFACTURING PROCESS, THE THRUST BEARING WAS NOT PROPERLY POSITIONS AND SECURED.Normally free

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
B510819
Jan 2024
VisibilityThe basic conditions for initializing the power windows are not met.
B340414
Apr 2021
SteeringDiagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs.
B651820
Nov 2020
Air BagsSERVICE ACTION - HEAD AIR BAG HOLDER RETROFIT: A rattle noise may develop from the head air bag (ITS) gas generator contacting adjacent component. This noise can be heard while driving on an uneven roadway.
B013118
Apr 2019
Air BagsTAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.
B011618
Jan 2019
Air BagsTAKATA CLASS ACTION SETTLEMENT. CUSTOMER SUPPORT PROGRAM. FRONT DRIVER SIDE AIRBAG MODULES.
Show 10 more bulletins
BulletinTypeComponentSummary
B011618
Oct 2018
Air BagsFor the above-referenced vehicles with driver?s side airbag modules, BMW of North America, LLC (?BMW NA?) will provide a Customer Support Program as outlined in the Takata Settlement Customer Support Program Overview attachment. This ?component-specific?
B011718
Oct 2018
Electrical SystemFor the above-referenced vehicles with passenger?s side airbag modules, BMW of North America, LLC (?BMW NA?) will provide a Customer Support Program as outlined in the Takata Settlement Customer Support Program Overview attachment. This ?component-specific?
B080119
Feb 2018
Air BagsIn an effort to improve the completion rate on Takata air bag recall affected vehicles; BMW NA has expanded the BMW Ultimate Rewards platform to include a new Recall Support page.
B340414
Sep 2015
Service BrakesDiagnosis of Compound Brake System Complaints in M Vehicles This Service Information bulletin supersedes SI 34 04 14 dated December 2014. Designates changes to the bulletin.
340414
Dec 2014
Service BrakesDiagnosis of Compound Brake System Complaints in M Vehicles. INFORMATION 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs.
651414
Jun 2014
Air BagsSpecial Technical Campaign. The National Highway Traffic Safety Administration (NHTSA) has urged vehicle manufacturers to conduct an investigation into air bags which may not deploy correctly. BMW is cooperating with this request.
120913
Nov 2013
EquipmentState Inspection and Emission (I/M) Test Fails Due To an Invalid VIN Number. The customer of an affected vehicle may fail to pass an I/M test due to a non-compliant 17digit vehicle identification number (VIN) stored in the DME (Digital Motor Electronic).
SIB-63-02-01
Aug 2010
Exterior LightingBMW: PROCEDURE FOR DETERMINING AND REPLACING INCANDESCENT AND HALOGEN LIGHT BULBS UNDER WARRANTY. *RM
SIB-32-04-07
Jun 2010
SteeringBMW: A NEW TECHNICAL PROCESS HAS BEEN CREATED FOR BMW TO IDENTIFY CAUSES OF STEERING COMPLAINTS WITH A WIDE RANGE OF MODELS. *RM
SIB-16-02-09
Dec 2009
Fuel SystemBMW VEHICLES: FUEL LEVEL SENSOR REPAIRS. WHERE IT IS NECESSARY TO REPLACE THE RIGHT OR THE LEFT SIDE FUEL LEVEL SENSOR DUE TO A FAILURE, THE ENTIRE PUMP AND HOUSING OR DELIVERY UNIT (SUCTION JET ASSEMBLY) DO NOT NEED TO BE REPLACED AS WELL.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
  2. Do a full walk-around with every light on.Condensation inside a lens, a dim side, or a flickering tail light match this vehicle's lighting cluster.
  3. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Do not drive it home until the do-not-drive recall is confirmed repaired.At least one campaign on this vehicle carries a federal do-not-drive advisory. Confirm the repair with the dealer, by VIN, before taking delivery.
  6. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this BMW 325I →