2002 Cadillac Escalade

115 federal complaints (164 component records) · 1 recall campaigns on file · 3 federal investigations · 550 service bulletins · 3 Canadian recalls
See all 28 model years of the Cadillac Escalade →
Engine
5.3L 8-cyl
Fuel
Regular
Drive
RWD
EPA economy
13 city / 17 hwy
Federal complaints
115
Recall campaigns
1
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Brakes
45
Electrical system
16
Power train
10
Stability control
10
Suspension
8
Body & structure
8
Steering
7
Seats
7
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 12 complaints01 years old: 11 complaints2 years old: 14 complaints3 years old: 8 complaints4 years old: 8 complaints5 years old: 7 complaints56 years old: 5 complaints7 years old: 2 complaints8 years old: 8 complaints9 years old: 4 complaints10 years old: 3 complaints1011 years old: 6 complaints12 years old: 5 complaints13 years old: 3 complaints14 years old: 1 complaints15 years old: 1 complaints1516 years old: 1 complaints17 years old: 1 complaints18 years old: 2 complaints19 years old: 1 complaints20+ years old: 4 complaints20+
Years between the model year and the owner's reported failure date. Based on 107 of 115 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 5 complaints020,000 - 40,000 miles: 8 complaints40,000 - 60,000 miles: 14 complaints40k60,000 - 80,000 miles: 7 complaints80,000 - 100,000 miles: 9 complaints80k100,000 - 120,000 miles: 12 complaints120,000 - 140,000 miles: 4 complaints120k140,000 - 160,000 miles: 5 complaints160,000 - 180,000 miles: 1 complaints160k180,000 - 200,000 miles: 0 complaints200,000+ miles: 4 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 69 of 115 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Brakes

45 complaint records4 crash reports
"MY BRAKES ARE STARTING TO GO OUT. AND THE BACK AIR VENTS DON'T WORK SO IT TAKES A WHILE FOR MY DAUGHTER TO GET WARM WHEN IT'S COLD OUT. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Electrical system

16 complaint records4 fire reports2 crash reports
"VEHICLE CUTS OFF WHEN IDLING. ON ONE OCCASION, THE VEHICLE CUT OFF AFTER A TWO-HOUR DRIVE WHEN DRIVER SLOWED DOWN WHEN APPROACHING A STOP SIGN. THE PROBLEM IS INTERMITTENT...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Power train

10 complaint records1 crash report
"THE DRIVE SHAFT FAILED CAUSING THE WHEEL FELL OFF DAMAGING THE VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA11001
opened Jan 2011
closed Apr 2015Service Brakes, HydraulicBrake line corrosion failure
On January 11, 2011, ODI opened EA11-001 to investigate allegations of premature brake line corrosion failure in model year (MY) 1999 through 2003 General Motors (GM) full-size pickup trucks and sport utility vehicles sold or registered in the following...
PE05020
opened Apr 2005
closed Sep 2005Service Brakes, HydraulicUNWANTED LOW-SPEED ABS ACTIVATION - led to recall 05V379000
IN A LETTER DATED AUGUST 29, 2005, GM NOTIFIED ODI THAT IT WAS RECALLING CERTAIN MODEL YEAR 1999 THROUGH 2002 C/K PICKUP TRUCKS AND SPORT UTILITY VEHICLES TO CORRECT A PROBLEM WITH ANTI-LOCK BRAKE SYSTEM (ABS) WHEEL SPEED SENSOR CORROSION THAT MAY RESULT IN...
EA02015
opened Aug 2002
closed Jan 2004Vehicle Speed ControlTHROTTLE STICKING CLOSED
THIS INVESTIGATION INVOLVES THE GENERAL MOTORS CORPORATION (GM)THROTTLE BODY (TB) UTILIZED IN MODEL YEAR (MY) 1999-2002 SILVERADO, SIERRA, TAHOE, SUBURBAN, AVALANCHE AND YUKON (SUBJECT VEHICLE(S)) WITH 4.8L, 5.3L, AND 6.0L ENGINES.

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
02V253000SeatsON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH REARWARD FOLDING HEAD RESTRAINTS ON THE SECOND ROW SEATS, TWO POTENTIAL PINCH POINTS EXIST ON EACH OF THE FOLDING HEAD RESTRAINTS WHEN THE RESTRAINTS ARE FOLDED REARWARD...Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2004102
2004-03-18
Other301,974On certain vehicles, the galvanized-braided-steel tailgate support cables used to support the tailgate in the full open (horizontal) position can corrode over time and fracture when loads are applied to them.
2002166
2002-09-20
Seats And Restraints17,569Certain vehicles equipped with rearward folding head restraints on the second row seats. Two potential pinch points exist on each of the folding head restraints when the head restraint(s) are folded rearward as the seatback is folded down.
2002068
2002-04-11
Seats And Restraints63,049Certain vehicles fail to conform to CMVSS 209, seat belt assemblies. These vehicles have a condition where one or two sensors in the driver's and front seat passengers seat belt retractors may be inoperative.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
PIT6446
Nov 2025
Unknown Or OtherThis PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.
PIP5601C
Jul 2025
Unknown Or OtherThis PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIP5358D
Feb 2025
Unknown Or OtherThis Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering.
PIP4723J
Oct 2024
Electrical SystemThis Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving...
PIT5099H
Sep 2024
Unknown Or OtherThis Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
Show 55 more bulletins
BulletinTypeComponentSummary
General Communication
Aug 2024
SERVICE CAMPAIGNElectrical SystemVehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions).
24-NA-141
Jul 2024
Power TrainGM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping.
16-NA-383
Jun 2024
EngineThis service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
18-NA-099
Jun 2024
Unknown Or OtherThis bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
24-NA-098
Jun 2024
Electrical SystemThis service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
10-08-45-001H
Mar 2024
Electrical SystemThis bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
06-06-01-019C
Mar 2024
Engine And Engine CoolingThis bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.
16-NA-383
Mar 2024
Engine And Engine CoolingThis technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
22-NA-074
Feb 2024
Engine And Engine CoolingThis service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
18-NA-099
Jan 2024
EquipmentThis bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
02-08-42-001J
Jan 2024
Exterior LightingThis informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
Jan 2024
Engine And Engine CoolingThis PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
Jan 2024
EquipmentThis Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair.
23-NA-219
Dec 2023
EquipmentThis service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
17-NA-170
Oct 2023
WheelsThis service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
10-00-89-006J
Sep 2023
EquipmentThis service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
Sep 2023
VisibilityThis Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
23-NA-153
Sep 2023
Power TrainThe service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073
Aug 2023
Engine And Engine CoolingThis service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-144
Aug 2023
Service BrakesThis technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
PIP5628G
Aug 2023
EngineThis Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIP5358C
Jul 2023
EquipmentThis Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering.
PIT3010B
Jul 2023
Electronic Stability ControlThis Preliminary information communicates to the technician information about the Service Stability System message on with DTC C0285 and/or C0286 caused by the Medium Pressure Accumulator Switch (MPA).
PIT3665M
May 2023
Electrical SystemThis Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
17-NA-170
Apr 2023
WheelsThis service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
19-NA-219
Apr 2023
Engine And Engine CoolingThis diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
PIP5628F
Apr 2023
Engine And Engine CoolingThis Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
19-NA-219
Mar 2023
Engine And Engine CoolingThis diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
22-NA-009
Mar 2023
Engine And Engine CoolingThis service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
17-NA-073
Feb 2023
EquipmentThis warranty administration bulletin provides information regarding the field action courtesy transportation policy.
01-08-42-001O
Feb 2023
Exterior LightingThis service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5628E
Feb 2023
EquipmentThis Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIP5540J
Dec 2022
VisibilityThis Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
21-NA-124
Dec 2022
Engine And Engine CoolingThis service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
22-NA-074
Nov 2022
Engine And Engine CoolingThis service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-205
Oct 2022
Electrical SystemThis service bulletin provides information on Module Harvesting.
PIT3665L
Oct 2022
Service BrakesThis Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
10-00-89-006I
Oct 2022
EquipmentThis service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIC5453D
Sep 2022
Unknown Or OtherThis Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales.
22-NA-195
Sep 2022
EquipmentThis service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
22-NA-009
Sep 2022
Engine And Engine CoolingThis service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
22-NA-181
Sep 2022
Power TrainThis diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
PIP5640A
Sep 2022
Power TrainThis Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
20-NA-065
Aug 2022
Engine And Engine CoolingThis bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
22-NA-009
Jun 2022
Engine And Engine CoolingThis service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIT5099F
Jun 2022
VisibilityThis Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
PIP5358B
May 2022
StructureThis Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering.
22-NA-074
Mar 2022
Engine And Engine CoolingThis service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
04-06-04-051F
Mar 2022
EquipmentThis service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
05-00-89-072E
Mar 2022
Engine And Engine CoolingThis service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
22-NA-009
Mar 2022
Engine And Engine CoolingThis service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIP4723F
Jan 2022
Fuel SystemThis Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving...
22NA009
Jan 2022
Engine And Engine CoolingThis service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIP5628E
Dec 2021
Engine And Engine CoolingThis Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIT3099U
Aug 2021
EquipmentThis Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories.

Showing 60 of 550 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  2. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  3. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 1 recall campaign on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Cadillac Escalade →