2002 Chevrolet Suburban 1500

120 federal complaints (144 component records) · 0 recall campaigns on file · 69 service bulletins · 2 Canadian recalls
See all 22 model years of the Chevrolet Suburban 1500 →
Engine
5.3L 8-cyl
Fuel
Gasoline Or E85, Regular
Drive
RWD
EPA economy
13 city / 17 hwy
Federal complaints
120
Recall campaigns
0
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Brakes
66
Fuel system
16
Engine & cooling
15
Parking brake
9
Steering
8
Body & structure
6
Power train
4
Glass & wipers
3
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 1 complaints01 years old: 1 complaints2 years old: 1 complaints3 years old: 2 complaints4 years old: 11 complaints5 years old: 12 complaints56 years old: 12 complaints7 years old: 11 complaints8 years old: 16 complaints9 years old: 8 complaints10 years old: 13 complaints1011 years old: 10 complaints12 years old: 6 complaints13 years old: 5 complaints14 years old: 7 complaints15 years old: 2 complaints1516 years old: 1 complaints17 years old: 1 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 120 of 120 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 1 complaints020,000 - 40,000 miles: 3 complaints40,000 - 60,000 miles: 11 complaints40k60,000 - 80,000 miles: 22 complaints80,000 - 100,000 miles: 16 complaints80k100,000 - 120,000 miles: 10 complaints120,000 - 140,000 miles: 11 complaints120k140,000 - 160,000 miles: 9 complaints160,000 - 180,000 miles: 8 complaints160k180,000 - 200,000 miles: 6 complaints200,000+ miles: 7 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 104 of 120 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Brakes

66 complaint records1 fire report
"LIGHT BRAKE PEDAL APPLICATION CAUSES PEDAL PUSH BACK AND MINIMAL BRAKING ANTI-LOCK ENGAGES AT LOW SPEEDS ON SECURE PAVEMENT. *JB..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Fuel system

16 complaint records
"WHETHER IT'S IDLING OR DRIVING SHUTS OFF I REPLACED THE FUEL PUMP AND THE WIRING HARNESSES THAT COME WITH THE FUEL PUMP AND STILL NO AVAIL IT'S CAUSED A LOT OF TIME OFF OF WORK AND A LOT OF HEADACHE I WORK FOR A REPUTABLE DEALERSHIP I WORKED ON VEHICLES FOR OVER 40 YEARS..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →

Engine & cooling

15 complaint records
"WHETHER IT'S IDLING OR DRIVING SHUTS OFF I REPLACED THE FUEL PUMP AND THE WIRING HARNESSES THAT COME WITH THE FUEL PUMP AND STILL NO AVAIL IT'S CAUSED A LOT OF TIME OFF OF WORK AND A LOT OF HEADACHE I WORK FOR A REPUTABLE DEALERSHIP I WORKED ON VEHICLES FOR OVER 40 YEARS..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2004395
2004-11-05
Brakes158,474Certain vehicles located in Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador may experience unwanted Antilock Brake System (ABS) activation and increased stopping distances during low-speed...
2002068
2002-04-11
Seats And Restraints63,049Certain vehicles fail to conform to CMVSS 209, seat belt assemblies. These vehicles have a condition where one or two sensors in the driver's and front seat passengers seat belt retractors may be inoperative.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
PIP5601C
Jul 2025
Unknown Or OtherThis PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
03-06-01-023I
Dec 2024
EngineThis service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
03-06-01-023H
Oct 2024
EngineThis service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
General Communication
Aug 2024
SERVICE CAMPAIGNElectrical SystemVehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions).
24-NA-141
Jul 2024
Power TrainGM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping.
Show 55 more bulletins
BulletinTypeComponentSummary
16-NA-383
Jun 2024
EngineThis service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
18-NA-099
Jun 2024
Unknown Or OtherThis bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
24-NA-098
Jun 2024
Electrical SystemThis service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
10-08-45-001H
Mar 2024
Electrical SystemThis bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
06-06-01-019C
Mar 2024
Engine And Engine CoolingThis bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.
16-NA-383
Mar 2024
Engine And Engine CoolingThis technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
22-NA-074
Feb 2024
Engine And Engine CoolingThis service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
18-NA-099
Jan 2024
EquipmentThis bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
02-08-42-001J
Jan 2024
Exterior LightingThis informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
Jan 2024
Engine And Engine CoolingThis PI bulletin advises the technician on the proper way to install the pistons in an engine.
23-NA-219
Dec 2023
EquipmentThis service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
17-NA-170
Oct 2023
WheelsThis service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
10-00-89-006J
Sep 2023
EquipmentThis service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
23-NA-153
Sep 2023
Engine And Engine CoolingThe service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073
Aug 2023
Engine And Engine CoolingThis service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-144
Aug 2023
Service BrakesThis technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
03-06-01-023G
Jul 2023
Engine And Engine CoolingThis service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
17-NA-170
Apr 2023
WheelsThis service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
19-NA-219
Apr 2023
Engine And Engine CoolingThis diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
19-NA-219
Mar 2023
Engine And Engine CoolingThis diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
22-NA-009
Mar 2023
Engine And Engine CoolingThis service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
17-NA-073
Feb 2023
EquipmentThis warranty administration bulletin provides information regarding the field action courtesy transportation policy.
01-08-42-001O
Feb 2023
Exterior LightingThis service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
21-NA-124
Dec 2022
Engine And Engine CoolingThis service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
22-NA-074
Nov 2022
Engine And Engine CoolingThis service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-205
Oct 2022
Electrical SystemThis service bulletin provides information on Module Harvesting.
10-00-89-006I
Oct 2022
EquipmentThis service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
22-NA-195
Sep 2022
EquipmentThis service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
22-NA-009
Sep 2022
Engine And Engine CoolingThis service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
22-NA-181
Sep 2022
Power TrainThis diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
03-06-01-023F
Aug 2022
Engine And Engine CoolingThis service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
20-NA-065
Aug 2022
Engine And Engine CoolingThis bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
22-NA-009
Jun 2022
Engine And Engine CoolingThis service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
03-06-01-023E
Apr 2022
Engine And Engine CoolingThis information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
22-NA-074
Mar 2022
Engine And Engine CoolingThis service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
04-06-04-051F
Mar 2022
Fuel SystemThis service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
22-NA-009
Mar 2022
Engine And Engine CoolingThis service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
16NA383
Jan 2020
EquipmentThis informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon...
DORU5R2J09
Jun 2019
Equipment Adaptive/MobilityThis SKU is an Air Door Actuator. The customer communication requested return of unsold inventory to inspect for incorrect UPC. Incorrect UPC could lead to a discrepency of inventory at the store.
PI1394A
Aug 2016
EngineTHIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
16NA260
Aug 2016
EquipmentTHIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.
000601012F
Aug 2016
EngineTHIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
PIT5485B
Apr 2016
Electrical SystemTHIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIC5088F
Apr 2016
EquipmentTHIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
PIC-5050-A
Apr 2016
Electrical SystemTHIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR.
PIC-4935-E
Apr 2016
Electrical SystemTHIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE.
PIC4935E
Apr 2016
Electrical SystemTHIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE.
PIC5050A
Apr 2016
EquipmentTHIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR.
PIT5389A
Apr 2016
EquipmentTHIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
PIT5485A
Apr 2016
Electrical SystemTHIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
15-NA-079
Dec 2015
EquipmentOnStar Voice Fallback Number Update
PIT3271G
Jan 2015
EquipmentTHIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CHANGING THE TIRE AND WHEEL SIZE ON VEHICLES.
PIT5264B
Nov 2014
EquipmentCanadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
PIT5353
Nov 2014
EquipmentXM Audio Traffic And Travel Link Availability And Operation.
Recalls
Jun 2014
EquipmentVehicle Recalls

Showing 60 of 69 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  2. Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
  3. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  4. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Chevrolet Suburban 1500 →