2002 Chrysler PT Cruiser

511 federal complaints (658 component records) · 3 recall campaigns on file · 2 federal investigations · 64 service bulletins · 4 Canadian recalls
See all 10 model years of the Chrysler PT Cruiser →
Engine
2.4L 4-cyl
Fuel
Regular
Drive
FWD
EPA economy
17 city / 23 hwy
Federal complaints
511
Recall campaigns
3
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Electrical system
101
Body & structure
69
Engine & cooling
61
Lighting
58
Steering
49
Brakes
49
Air bags
46
Suspension
41
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 61 complaints01 years old: 51 complaints2 years old: 54 complaints3 years old: 37 complaints4 years old: 50 complaints5 years old: 55 complaints56 years old: 39 complaints7 years old: 26 complaints8 years old: 19 complaints9 years old: 24 complaints10 years old: 9 complaints1011 years old: 6 complaints12 years old: 18 complaints13 years old: 17 complaints14 years old: 8 complaints15 years old: 5 complaints1516 years old: 1 complaints17 years old: 4 complaints18 years old: 0 complaints19 years old: 3 complaints20+ years old: 3 complaints20+
Years between the model year and the owner's reported failure date. Based on 490 of 511 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 41 complaints020,000 - 40,000 miles: 79 complaints40,000 - 60,000 miles: 68 complaints40k60,000 - 80,000 miles: 46 complaints80,000 - 100,000 miles: 36 complaints80k100,000 - 120,000 miles: 23 complaints120,000 - 140,000 miles: 22 complaints120k140,000 - 160,000 miles: 13 complaints160,000 - 180,000 miles: 6 complaints160k180,000 - 200,000 miles: 3 complaints200,000+ miles: 4 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 341 of 511 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Electrical system

101 complaint records8 fire reports1 crash report
"WHILE DRIVING AT 20 MPH AND TURNING RIGHT INTO A PARKING LOT UNDERHOOD BEGAN SMOKING AND THEN CAUGHT ON FIRE. *AK PE04028_CAT..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Body & structure

69 complaint records1 crash report
"THE VEHICLE'S PANELS FOR THE WINDOWS ARE BEGINNING TO DISCOLOR BECAUSE OF THE CHEMICAL USED WHEN WASHING THE VEHICLE. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse body & structure parts in the directory →

Engine & cooling

61 complaint records14 fire reports1 crash report
"DURING AN INSPECTION, THE DEALERSHIP INFORMED THE CONSUMER THAT THE HEAD GASKET HAD FAILED. THE PROBLEM WAS NOT RESOLVED. *AK *SC *JB..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
PE04028
opened Mar 2004
closed Jun 2004SteeringENGINE COMPARTMENT FIRES - led to recall 04V268000
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH...
PE02082
opened Nov 2002
closed Apr 2003Seat BeltsSAFETY BELT CINCHING LATCH PLATE
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
04V268000SteeringON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.4L NON-TURBOCHARGED ENGINES AND AUTOMATIC TRANSAXLES, THE POWER STEERING PRESSURE HOSE MAY CONTACT THE AUTOMATIC TRANSAXLE DIFFERENTIAL COVER, POTENTIALLY DAMAGING THE HOSE.Normally free
02V215000Fuel System, GasolineON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP MODULE MOUNTING FLANGE COULD LEAK FUEL IF THE VEHICLE IS INVOLVED IN A ROLLOVER CRASH.Normally free
01V288000Electrical SystemVEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2019420
2019-08-21
Other5,327Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered.
2004186
2004-06-04
Steering40,837On certain vehicles equipped with a 2.4L non-turbo engine and an automatic transaxle, routing variation in the high pressure power steering hose could allow contact with the automatic transaxle differential cover, potentially damaging the...
2002150
2002-08-09
Fuel System33,929On certain vehicles, frontal barrier collision tests have indicated that the top flange surface of the fuel pump module may crack resulting in a possible fuel leak and risk of fire.
2001227
2001-09-12
Electrical1,084Certain sport utility vehicles are being recalled for a software error in the instrument cluster microprocessor.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
9004275
Jul 2020
Electrical SystemKEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms.
23-015-20
Apr 2020
EquipmentDisinfectant Solution Recommended for COVID-19
08-049-20
Apr 2020
EquipmentCharging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
31-006-19
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-003-19
Nov 2019
EquipmentUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Show 55 more bulletins
BulletinTypeComponentSummary
31-005-19
Nov 2019
EquipmentUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 2019
EquipmentRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Nov 2019
StructureUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100519
Nov 2019
StructureUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
9003623
Nov 2016
EquipmentWiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead. 05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$ 68001330A$ = WB000019A$ or WBF00019A$ 05012611A$ = WB000021A$ or...
23027
Aug 2016
Electrical SystemReturn: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF.
23137
Aug 2016
EquipmentInspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock.
23104
Aug 2016
Exterior Lighting05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock.
20244
Aug 2016
EquipmentCBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order.
Volume 2, Issue
Aug 2016
EquipmentWarranty Operations Newsletter Updates from Warranty Operations
22892
Aug 2016
EquipmentReturn: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA.
22867
Aug 2016
Electrical SystemInspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB.
22958
Aug 2016
Electrical System1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock.
20616
Aug 2016
Electrical SystemP/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached.
Volume 2, Issue
Jun 2016
EquipmentWarranty Operations Newsletter Updates from Warranty Operations
R2118796A
Feb 2016
Engine And Engine CoolingValve Body. These may cause over drive cycling.
9002519
Mar 2013
Equipment82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,...
0800107
Feb 2007
Air BagsPASSENGER AIR BAG DEACTIVATION. *KB
0803006
Aug 2006
Power TrainPOWERTRAIN CONTROL MODULE INITIALIZATION. *KB
1900805
Nov 2005
SteeringREVISED POWER STEERING SYSTEM BLEEDING PROCEDURES. *SC
2100903
Oct 2005
Power TrainAUTOMATIC TRANSMISSION DIAGNOSTIC TEARDOWN PROCEDURE. VARIOUS MODELS INCLUDING THE 2004 RAM TRUCK, DURANGO, SEBRING CONVERTIBLE, CHEROKEE, VISION, NEON, AND VOYAGER. *TT *SC
0802801
Aug 2005
Exterior LightingMOISTURE ACCUMULATION INSIDE A VENTED HEADLAMP ASSEMBLY CONDITION. *TT
2304304
Mar 2005
Unknown Or OtherTRANSIT FILM REMOVAL. 2006 CHRYSLER PT CRUISER, AND 2005-2006 RAM TRUCK *SC
0801505
Mar 2005
Power TrainPOWERTRAIN CONTROL MODULE INITIALIZATION. *SC
0600105
Feb 2005
Power TrainTRANSMISSION GEAR RATTLE SOUND AT IDLE. *TT
0300604
Sep 2004
Power TrainFRONT HUB/HALF SHAFT CLICK/POP SOUND. *TT
1900304
Aug 2004
SteeringSTEERING COLUMN CLICK SOUND. *TT
1802004
May 2004
Engine And Engine CoolingFLASH: ENGINE SAG OR ROUGH IDLE OR VEICHLE SURGE AT ENGINE SPEEDS AROUND 3000 RPM. *MJ
1900702
Apr 2004
SteeringLOWER STEERING COLUMN CLICK SOUND. *TT
1900402
Apr 2004
SteeringSTEERING COLUMN CLICK SOUND. *MJ
0900704
Mar 2004
Engine And Engine CoolingIRREGULAR ENGINE SNAPPING SOUND. *TT
0801003
Apr 2003
Seat BeltsSEAT BELT CINCH BAR SERVICE FOR VARIOUS MODELS INCLUDING 2004 MODELS. *TT
1801603
Apr 2003
Electrical SystemINTERIOR/EXTERIOR LAMPS FLICKER. *TT
1100103
Jan 2003
Engine And Engine CoolingLOSS OF POWER, SQUEALING / ASPIRATION SOUND, MALFUNCTION INDICATOR LAMP ILLUMINATION. *TT
02020
Oct 2002
Power TrainDELAYED TRANSAXLE ENGAGEMENT AFTER INITIAL START UP. *TT
1400102A
Oct 2002
Fuel SystemFUEL CAP DIFFICULT TO REMOVE. *TT
27
Oct 2002
Power TrainTHE TRANSAXLE LOW/REVERSE ACCUMULATOR COVER O-RING ON CERTAIN VEHICLES MAY BECOME DISLODGED. *TT
02012
Aug 2002
Power TrainSOME VEHICLES MAY EXPERIENCE A SLIPPING OR NO DRIVE CONDITION IN REVERSE OR FIRST GEAR. *TT
2100102
Jul 2002
Power TrainSOME VEHICLES MAY HAVE A TRANSAXLE THAT WILL NOT MOVE OR SLIPS IN REVERSE OR FIRST GEAR. *TT
1802002
Jun 2002
Unknown Or OtherFLASH PROGRAMMING FAILURE RECOVERY. *SLC
1400102
May 2002
Fuel SystemSUBJECT REGARDING FUEL CAP DIFFICULT TO REMOVE. *SLC
1900402
Apr 2002
SteeringSUBJECT REGARDING STEERING COLUMN CLICK SOUND. *SLC
I0880302
Apr 2002
Unknown Or OtherSUBJECT REGARDING SPIRAL PLATE DIESEL BATTERY TESTING, CHARGING, AND VEHICLE STORAGE PROCEDURES. *SLC
2301502
Apr 2002
VisibilitySUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC
02001A
Mar 2002
Engine And Engine CoolingSUBJECT REGARDING COOLANT OUTLET RUBBER PLUG LEAK FOR PT CRUISER DIESEL, THIS IS A REVISION TO CORRECT A PART NUMBER AND ADD A PICTURE OF THE PART FOR IDENTIFICATION PURPOSES. *SLC
02001
Mar 2002
Engine And Engine CoolingSUBJECT REGARDING COOLANT OUTLET RUBBER PLUG LEAK FOR PT CRUISER DIESEL. *SLC
2200102
Mar 2002
Unknown Or OtherCHROME WHEEL CARE. *SLC
02002
Mar 2002
Unknown Or OtherSUBJECT REGARDING TECHNICAL SERVICE BULLETIN 230052 INCORRECT INFORMATION, 2002 (PG/PT) PT CRUISER.*SLC
2300502
Jan 2002
Air BagsSUBJECT REGARDING WHITE FILM ON INSTRUMENT CLUSTER BEZEL AND/OR PASSENGER AIRBAG COVER. *TT
2300402
Jan 2002
VisibilitySUBJECT REGARDING FRONT WINDOW REGULATOR SQUEAK. *TT
1802701
Nov 2001
Engine And Engine CoolingSOME VEHICLES MAY EXHIBIT MODERATE TO SEVERE HIGH WAY SPEED 45-60 MPH VEHICLE SURGE. *TT
0801701
Sep 2001
Electrical SystemSUBJECT REGARDING SAFETY SYSTEMS - VEHICLE MODIFICATIONS / REPAIR. *TT
2302701
Sep 2001
VisibilitySUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *TT
1900701
Aug 2001
SteeringINFORMATION ON NEW POWER STEERING FLUID.*SLC
0801601
Aug 2001
EquipmentINFORMATION REGARDING VEHICLES EQUIPPED WITH RADIOS WILL HAVE A NEW LOCKING RADIO ANTENNA CONNECTOR. *SLC

Showing 60 of 64 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  2. Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
  3. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Chrysler PT Cruiser →