2002 Chrysler Sebring

210 federal complaints (261 component records) · 2 recall campaigns on file · 1 federal investigation · 78 service bulletins
See all 17 model years of the Chrysler Sebring →
Engine
2.4L 4-cyl
Fuel
Regular
Drive
FWD
EPA economy
19 city / 26 hwy
Federal complaints
210
Recall campaigns
2
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Engine & cooling
59
Suspension
39
Power train
28
Steering
23
Air bags
16
Electrical system
15
Wheels
13
Brakes
13
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 26 complaints01 years old: 15 complaints2 years old: 18 complaints3 years old: 31 complaints4 years old: 23 complaints5 years old: 25 complaints56 years old: 12 complaints7 years old: 9 complaints8 years old: 6 complaints9 years old: 6 complaints10 years old: 8 complaints1011 years old: 6 complaints12 years old: 3 complaints13 years old: 4 complaints14 years old: 1 complaints15 years old: 3 complaints1516 years old: 3 complaints17 years old: 0 complaints18 years old: 2 complaints19 years old: 1 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 202 of 210 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 10 complaints020,000 - 40,000 miles: 29 complaints40,000 - 60,000 miles: 27 complaints40k60,000 - 80,000 miles: 21 complaints80,000 - 100,000 miles: 26 complaints80k100,000 - 120,000 miles: 11 complaints120,000 - 140,000 miles: 5 complaints120k140,000 - 160,000 miles: 7 complaints160,000 - 180,000 miles: 1 complaints160k180,000 - 200,000 miles: 1 complaints200,000+ miles: 0 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 138 of 210 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Engine & cooling

59 complaint records1 crash report
"WHILE DRIVING THE ENGINE FAILED WITHOUT WARNING. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Suspension

39 complaint records1 fire report3 crash reports
"THE STEERING IS TIGHT 80% OF THE TIME. I FOUND OUT I HAD BAD STRUTS AFTER PUTTING IT ON A LIFT WHAT ELSE COULD IT BE? *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse suspension parts in the directory →

Power train

28 complaint records1 crash report
"TRANSMISSION SLIPS OCCASIONALLY. TRANSMISSION FLUID UNDER CAR. DEALERSHIP REPAIRED TRANSMISSION COOLER LINES (CLAMPS)*JB..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
PE02082
opened Nov 2002
closed Apr 2003Seat BeltsSAFETY BELT CINCHING LATCH PLATE
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
16V401000Air BagsMitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2001-2002 Chrysler Sebring and Dodge Stratus vehicles, equipped with beige interiors.Normally free
15V338000Air BagsMitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2000-2005 Eclipse vehicles manufactured April 5, 1999, to December 17, 2004, 2001-2005 Eclipse Spyder vehicles manufactured January 19, 2000,...Normally free

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
9004275
Jul 2020
Electrical SystemKEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms.
23-015-20
Apr 2020
EquipmentDisinfectant Solution Recommended for COVID-19
08-049-20
Apr 2020
EquipmentCharging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
31-006-19
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-003-19
Nov 2019
EquipmentUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Show 55 more bulletins
BulletinTypeComponentSummary
31-005-19
Nov 2019
EquipmentUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Nov 2019
StructureUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100519
Nov 2019
StructureUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
9003623
Nov 2016
EquipmentWiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead. 05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$ 68001330A$ = WB000019A$ or WBF00019A$ 05012611A$ = WB000021A$ or...
23027
Aug 2016
Electrical SystemReturn: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF.
23137
Aug 2016
EquipmentInspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock.
23104
Aug 2016
Equipment05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock.
20244
Aug 2016
EquipmentCBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order.
Volume 2, Issue
Aug 2016
EquipmentWarranty Operations Newsletter Updates from Warranty Operations
22892
Aug 2016
EquipmentReturn: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA.
22867
Aug 2016
Electrical SystemInspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB.
22958
Aug 2016
Electrical System1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock.
20616
Aug 2016
Electrical SystemP/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached.
Volume 2, Issue
Jun 2016
EquipmentWarranty Operations Newsletter Updates from Warranty Operations
R2118796A
Feb 2016
Engine And Engine CoolingValve Body. These may cause over drive cycling.
9002519
Mar 2013
Equipment82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,...
0803006
Aug 2006
Power TrainPOWERTRAIN CONTROL MODULE INITIALIZATION. *KB
1900805
Nov 2005
SteeringREVISED POWER STEERING SYSTEM BLEEDING PROCEDURES. *SC
1802802
Aug 2005
Electrical SystemMIL ILLUMINATION - MISFIRE DIAGNOSTIC TROUBLE CODE (DTCS) P0300, P0301, P0302, P0303, P0304. *TT
2401305
Aug 2005
EquipmentAIR CONDITIONING (A/C) COOLING COIL ODOR. *TT
1802202
Jul 2005
Unknown Or OtherMALFUNCTION INDICATOR LAMP ON DUE TO ERRONEOUS DETECTION OF MISFIRE CODES. *TT UPDATE. *TT
1801405
Mar 2005
Electrical SystemFLASH: MIL ILLUMINATION DIAGNOSTIC TROUBLE CODES (DTC/DIAGNOSTIC TROUBLE CODE) P0300, P0301, P0302, P0302, P0303, P0304, P0305, P0306-COLD START MISFIRE. *SC
2302005
Mar 2005
StructureCONVERTIBLE TOP WEAR. *SC
0801505
Mar 2005
Power TrainPOWERTRAIN CONTROL MODULE INITIALIZATION. *SC
2400105
Feb 2005
EquipmentBLOWER MOTOR DOES NOT RUN ON EVERY SPEED. *TT
0800303A
Oct 2004
Electrical SystemSENTRY KEY - KEY IMMOBILIZER SECURITY SYSTEM. *TT THIS BULLETIN REPLACES 08-003-03 REV A. *TT
2301203
Sep 2004
StructurePOP/CLUNK SOUND FROM FRONT OF VEHICLE. *TT THIS BULLETIN SUPERSEDES BULLETIN 23-012-03 DATED 05/23/2004. *TT
2303204
Sep 2004
StructurePOWER SEAT WILL NOT ADJUST. *TT
1900304
Aug 2004
SteeringSTEERING COLUMN CLICK SOUND. *TT
0802804
Aug 2004
Electrical SystemINTERMITTENT LOSS OF ACCESSORIES (IG1 CIRCUIT) ON INITIAL VEHICLE START. *TT
2400204
Jul 2004
EquipmentAIR CONDITIONER AND HEATER PERFORMANCE. *TT
0901104
Apr 2004
Engine And Engine CoolingINCORRECT OIL FILTER USAGE. ALSO INCLUDES 2005 SEBRING AND STRATUS. *TT
1900702
Apr 2004
SteeringLOWER STEERING COLUMN CLICK SOUND. *TT
1900402
Apr 2004
SteeringSTEERING COLUMN CLICK SOUND. *MJ
0900704
Mar 2004
Engine And Engine CoolingIRREGULAR ENGINE SNAPPING SOUND. *TT
2300604
Mar 2004
SeatsFRONT SEAT BACK MOVEMENT. *TT
2301403
Jun 2003
VisibilityWHEN CYCLING DOOR GLASS UP AND DOWN, A CLICKING NOISE CAN BE HEARD WHEN THE WINDOW TRAVEL CHANGES DIRECTION ON VARIOUS MODELS INCLUDING THE 2004 SEBRING SEDAN AND SEBRING CONVERTIBLE. *TT
0801003
Apr 2003
Seat BeltsSEAT BELT CINCH BAR SERVICE FOR VARIOUS MODELS INCLUDING 2004 MODELS. *TT
2400103
Mar 2003
EquipmentWINDOWS MAY BEGIN TO FOG WHEN THE HVAC IS IN FLOOR MODE. *TT
06
Feb 2003
EquipmentENGINE VACUUM HOSE ROUTING LABEL REPLACEMENT. *TT
02020
Oct 2002
Power TrainDELAYED TRANSAXLE ENGAGEMENT AFTER INITIAL START UP. *TT
1400102A
Oct 2002
Fuel SystemFUEL CAP DIFFICULT TO REMOVE. *TT
27
Oct 2002
Power TrainTHE TRANSAXLE LOW/REVERSE ACCUMULATOR COVER O-RING ON CERTAIN VEHICLES MAY BECOME DISLODGED. *TT
02012
Aug 2002
Power TrainSOME VEHICLES MAY EXPERIENCE A SLIPPING OR NO DRIVE CONDITION IN REVERSE OR FIRST GEAR. *TT
2100302
Jul 2002
Power TrainTHIS BULLETIN PROVIDES INFORMATION ABOUT ATF+4 USAGE. *TT
2100102
Jul 2002
Power TrainSOME VEHICLES MAY HAVE A TRANSAXLE THAT WILL NOT MOVE OR SLIPS IN REVERSE OR FIRST GEAR. *TT
1802002
Jun 2002
Unknown Or OtherFLASH PROGRAMMING FAILURE RECOVERY. *SLC
0200202
Jun 2002
SuspensionSUBJECT REGARDING A FRONT STRUT SPRING RATTLE SOUND. *SLC
2302302
Jun 2002
Unknown Or OtherSOME VEHICLES MAY EXPERIENCE THE VINYL SURFACE OF THE INSTRUMENT PANEL BEING DAMAGED OR BLEMISHED. *SLC
1400102
May 2002
Fuel SystemSUBJECT REGARDING FUEL CAP DIFFICULT TO REMOVE. *SLC
1900402
Apr 2002
SteeringSUBJECT REGARDING STEERING COLUMN CLICK SOUND. *SLC
2301502
Apr 2002
VisibilitySUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC
0800702
Mar 2002
Electrical SystemSUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES. *SLC
0800502
Mar 2002
Electrical SystemSUBJECT REGARDING INTERIOR LIGHTS OR ACCESSORIES NOT FUNCTIONING. *SLC

Showing 60 of 78 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  2. Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
  3. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Chrysler Sebring →