2002 Chrysler Voyager

89 federal complaints (127 component records) · 3 recall campaigns on file · 5 federal investigations · 113 service bulletins
See all 13 model years of the Chrysler Voyager →
Engine
2.4L 4-cyl
Fuel
Gasoline Or E85, Regular
Drive
FWD
EPA economy
17 city / 23 hwy
Federal complaints
89
Recall campaigns
3
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Air bags
27
Brakes
16
Fuel system
12
Power train
11
Electrical system
11
Steering
9
Suspension
7
Seat belts
7
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 12 complaints01 years old: 13 complaints2 years old: 16 complaints3 years old: 6 complaints4 years old: 10 complaints5 years old: 9 complaints56 years old: 4 complaints7 years old: 0 complaints8 years old: 1 complaints9 years old: 1 complaints10 years old: 1 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 3 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 5 complaints17 years old: 1 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 3 complaints20+
Years between the model year and the owner's reported failure date. Based on 85 of 89 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 7 complaints020,000 - 40,000 miles: 12 complaints40,000 - 60,000 miles: 12 complaints40k60,000 - 80,000 miles: 11 complaints80,000 - 100,000 miles: 2 complaints80k100,000 - 120,000 miles: 1 complaints120,000 - 140,000 miles: 2 complaints120k140,000 - 160,000 miles: 2 complaints160,000 - 180,000 miles: 1 complaints160k180,000 - 200,000 miles: 0 complaints200,000+ miles: 0 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 50 of 89 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Air bags

27 complaint records5 crash reports
"CONSUMER STATES HAVING PROBLEMS WITH AIR BAG LIGHT CONSTANTLY ILLUMINATING. DEALER HAS CORRECTED 5 TIMES, BUT PROBLEM CONTINUES TO OCCUR. TS..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →

Brakes

16 complaint records
"FRONT BRAKE PAD IS LEAKING A METALLIC SUBSTANCE, CAUSING A MALFUCTION IN PAD, RESULTING IN BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR WHEN BRAKES ARE APPLIED. DEALER CONTACTED.*AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Fuel system

12 complaint records
"AIR BAG LIGHT IS ALWAYS ON. I WAS TOLD IT WAS SENSORS. HAD IT REPAIRED BUT ALWAYS COMES BACK ON AND THE MINUTE I START THE CAR IT STAYS ON UNTIL I SHUT OFF CAR. HAVE OTHER COMPLAINT IN BUT FORGOT TO ADD THIS. DO NOT KNOW WHAT TYPE OF AIRBAGS THEY ARE. HOW DO I FIND OUT IF TAKATA?..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA05009
opened Jun 2005
closed May 2006Exterior LightingHEADLIGHT MALFUNCTION
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION.
PE05004
opened Feb 2005
closed Jun 2005Exterior LightingHEADLIGHT MALFUNCTION
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S...
PE04049
opened Jul 2004
closed Nov 2004EquipmentSPEAKER FIRE IN THE REAR OF THE VEHICLE - led to recall 04V531000
ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT...
PE03012
opened Apr 2003
closed May 2003SteeringPOWER STEERING HOSE FAILURE - led to recall 04V386000
PLEASE SEE ATTACHED REPORT.
PE02068
opened Sep 2002
closed Oct 2002Vehicle Speed ControlFUEL TANK LEAK - led to recall 02V274000

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
04V531000EquipmentON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR...Normally free
04V386000SteeringON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.Normally free
01V310000Child SeatVEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE...Normally free

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
9004275
Jul 2020
Electrical SystemKEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms.
23-015-20
Apr 2020
EquipmentDisinfectant Solution Recommended for COVID-19
08-049-20
Apr 2020
EquipmentCharging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
31-006-19
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-003-19
Nov 2019
EquipmentUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Show 55 more bulletins
BulletinTypeComponentSummary
31-005-19
Nov 2019
EquipmentUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Nov 2019
StructureUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100519
Nov 2019
StructureUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
9003623
Nov 2016
EquipmentWiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead. 05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$ 68001330A$ = WB000019A$ or WBF00019A$ 05012611A$ = WB000021A$ or...
23027
Aug 2016
Electrical SystemReturn: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF.
23137
Aug 2016
EquipmentInspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock.
23104
Aug 2016
Exterior Lighting05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock.
20244
Aug 2016
EquipmentCBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order.
Volume 2, Issue
Aug 2016
EquipmentWarranty Operations Newsletter Updates from Warranty Operations
22892
Aug 2016
EquipmentReturn: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA.
22867
Aug 2016
Electrical SystemInspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB.
22958
Aug 2016
Electrical System1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock.
20616
Aug 2016
Electrical SystemP/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached.
Volume 2, Issue
Jun 2016
EquipmentWarranty Operations Newsletter Updates from Warranty Operations
R2118796A
Feb 2016
Engine And Engine CoolingValve Body. These may cause over drive cycling.
9002519
Mar 2013
Equipment82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,...
2302007
Sep 2007
StructurePOWER SLIDING DOOR ADJUSTMENT AND DIAGNOSIS AID. *KB UPDATED 10/26/07. *NJ
0500106A
Sep 2006
Service BrakesSNOW/WATER INGESTION INTO REAR BRAKE DRUM. *KB
0803006
Aug 2006
Power TrainPOWERTRAIN CONTROL MODULE INITIALIZATION. *KB
0500305
Mar 2006
Service BrakesSNOW/WATER INGESTION INTO REAR BRAKE DRUM. *TT
1900805
Nov 2005
SteeringREVISED POWER STEERING SYSTEM BLEEDING PROCEDURES. *SC
2100903
Oct 2005
Power TrainAUTOMATIC TRANSMISSION DIAGNOSTIC TEARDOWN PROCEDURE. VARIOUS MODELS INCLUDING THE 2004 RAM TRUCK, DURANGO, SEBRING CONVERTIBLE, CHEROKEE, VISION, NEON, AND VOYAGER. *TT *SC
1900403
Aug 2005
SteeringSTEERING SHUDDER. *TT
0200405
May 2005
SuspensionCREAKING/SQUAWKING SOUND FROM FRONT STRUT AREA. *TT
0200305
Mar 2005
SuspensionRATTLE/KNOCKING SOUND FROM THE FRONT SUSPENSION. *SC
0801505
Mar 2005
Power TrainPOWERTRAIN CONTROL MODULE INITIALIZATION. *SC
2100405
Jan 2005
Power TrainTRANSMISSION DELAY ENGAGEMENT. *EH
0500404
Dec 2004
Service BrakesANTI-LOCK BRAKE REAR WHEEL SPEED SENSOR REPLACEMENT. *TT
2301004
Sep 2004
StructurePASSENGER COMPARTMENT FLOOR WATER LEAK. *TT THIS BULLETIN SUPERSEDES BULLETIN 23-010-04 DATED 04-29-04. *TT
2400503
Jun 2004
EquipmentAIR CONDITIONER COMPRESSOR FAILURE. *TT
2301604
May 2004
SeatsSEAT RECLINER CABLE ADJUSTMENT PROCEDURE. *MJ
1802304
May 2004
Power TrainSURGE WITH TRANSMISSION AT FULL LOCK-UP. *MJ
1900404
May 2004
SteeringPOWER STEERING RETURN HOSE SEEPAGE. *MJ
0802103
Apr 2004
Electrical SystemVEHICLES NOT EQUIPPED WITH ANTI-LOCK BRAKE SYSTEM (ABS) BRAKES MAY HAVE THE ABS, BRAKE, AND TRAC OFF LAMPS ILLUMINATED ON THE INSTRUMENT CLUSTER OR VEHICLES NOT EQUIPPED WITH SENTRY KEY IMMOBILIZER (SKIM) MAY HAVE THE SECURITY/VTA LAMP ILLUMINATED ON THE INSTRUMENT CLUSTER. *TT
0900704
Mar 2004
Engine And Engine CoolingIRREGULAR ENGINE SNAPPING SOUND. *TT
0800604
Feb 2004
Electrical SystemINSTRUMENT PANEL ILLUMINATION. *TT
0900104
Jan 2004
Engine And Engine CoolingOIL CONSUMPTION DUE TO RESTRICTED AIR FILTER. THIS BULLETIN APPLIES TO VEHICLES EQUIPPED WITH A 2.5L TURBO DIESEL ENGINE BUILT ON OR AFTER MARCH 1, 2002. *MN
1900603
Sep 2003
SteeringKNOCKING SOUND FROM LOWER STEERING COLUMN. *TT
0900403
Aug 2003
Engine And Engine CoolingOIL CONSUMPTION DUE TO RESTRICTED AIR FILTER. 2004 INCLUDED. *TT
1900303
Aug 2003
SteeringPOP/TICK SOUND IN STEERING WHEEL AREA. *TT
0500403
Aug 2003
Service BrakesANTI-LOCK BRAKE REAR WHEEL SPEED SENSOR REPLACEMENT. *TT
0801403
Aug 2003
Electrical SystemPOWERTRAIN WIRING HARNESS BRACKET PACKAGE. *TT
1802803
Jul 2003
Engine And Engine CoolingVEHICLE WITH PROPERLY FUNCTIONING EVAPORATIVE EMISSIONS SYSTEM REPEATEDLY SETS DIAGNOSTIC TROUBLE CODE P0456 WHEN CUSTOMER REGULARLY COMMUTES ON A STEEP GRADE. *TT
1802303
Jun 2003
Electrical SystemBATTERY LIGHT ILLUMINATION, ERRONEOUS DIAGNOSTIC TROUBLE CODE (DTC) P1594. *TT
C20
Jun 2003
SteeringPOWER STEERING FLUID COOLER HOSES MAY SPLIT AND CAUSE A LOSS OF POWER ASSIST - CUSTOMER SATISFACTION NOTIFICATION NO. C20. *TT
1900103
May 2003
SteeringPOP/TICK SOUND IN STEERING WHEEL AREA. *TT *MJ
1802103
May 2003
Vehicle Speed ControlSPEED CONTROL WILL NOT ENGAGE ABOVE 137 KM/H (85 MPH). *TT
2100203
Feb 2003
Power TrainPOOR SHIFT QUALITY. *TT
2300403
Jan 2003
StructurePOWER SLIDING DOOR AND / OR POWER LIFTGATE WILL POP OFF BUT NOT POWER OPEN. *TT
02023
Nov 2002
EquipmentSERVICE ACTION 02-023 - INOPERATIVE SOFTWARE SERVICE BULLETIN #23-041-02A, FLASH - POWER SLIDING DOOR AND / OR POWER LIFTGATE WILL POP OFF BUT NOT POWER OPEN. *TT
1802602A
Oct 2002
Engine And Engine CoolingENGINE SPARK KNOCK. *TT
02020
Oct 2002
Power TrainDELAYED TRANSAXLE ENGAGEMENT AFTER INITIAL START UP. *TT
0900702
Oct 2002
Engine And Engine CoolingCAMSHAFT / BEARING SERVICE. *TT
02018
Oct 2002
StructurePOWER SLIDING DOOR AND/OR POWER LIFTGATE WILL POP OFF BUT NOT POWER OPEN. *TT

Showing 60 of 113 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
  2. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  3. Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Chrysler Voyager →