Engine
2.4L 4-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 229 of 245 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 152 of 245 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Air bags
61 complaint records1 fire report7 crash reports
"AIR BAG LAMP REMAINS ON. DIAGNOSED AT DEALER AS CLOCKSPRING FAILURE. CRUISE CONTROL ISSUES AS WELL. LIKE SO MANY OTHER CARAVAN OWNERS. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →
Steering
41 complaint records
"WHEN TURNING THE STEERING WHEEL TOWARDS THE RIGHT STEERING WHEEL LOCKED, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →
Electrical system
34 complaint records5 fire reports3 crash reports
"AFTER PARKING THE VEHICLE IN THE DRIVEWAY FOR ONE HOUR CONSUMER NOTICED FLAMES COMING FROM AROUND THE RUNNING BOARD. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA05009 opened Jun 2005 | closed May 2006 | Exterior Lighting | HEADLIGHT MALFUNCTION OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. |
| PE05004 opened Feb 2005 | closed Jun 2005 | Exterior Lighting | HEADLIGHT MALFUNCTION THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S... |
| PE04049 opened Jul 2004 | closed Nov 2004 | Equipment | SPEAKER FIRE IN THE REAR OF THE VEHICLE - led to recall 04V531000 ON JULY 7, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION BASED ON CONSUMER COMPLAINTS ALLEGING AN INTERIOR VEHICLE FIRE STARTING IN THE AREA OF THE DRIVER SIDE REAR SPEAKER.DAIMLERCHRYSLER CORPORATION (DCC) INFORMED ODI THAT... |
| PE03012 opened Apr 2003 | closed May 2003 | Steering | POWER STEERING HOSE FAILURE - led to recall 04V386000 PLEASE SEE ATTACHED REPORT. |
| PE02068 opened Sep 2002 | closed Oct 2002 | Vehicle Speed Control | FUEL TANK LEAK - led to recall 02V274000 |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 04V531000 | Equipment | ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR... | Normally free |
| 04V386000 | Steering | ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK. | Normally free |
| 03V094000 | Structure | CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. | Normally free |
| 01V310000 | Child Seat | VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2004392 2004-11-02 | Electrical | 23,490 | On certain vehicles subject to conditions involving extreme heat and humidity, condensation from the instrument panel air conditioning ducts may drip through the vent holes in the top of the base equipment radio and results in a short... |
| 2004276 2004-08-04 | Steering | 150,116 | On certain minivans equipped with a 3.3L or 3.8L engine, the upper power steering cooler hose could split, causing a fluid leak. Power steering fluid leakage in the presence of an ignition source can result in an underhood fire. |
| 2002186 2002-10-09 | Fuel System | 22,715 | On certain vehicles, the fuel tank control valve weld joint could separate resulting in a possible fuel leak and risk of fire. Correction: The dealer will inspect the fuel tank and replace as necessary. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 9004275 Jul 2020 | Electrical System | KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. | |
| 23-015-20 Apr 2020 | Equipment | Disinfectant Solution Recommended for COVID-19 | |
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 31-005-19 Nov 2019 | Equipment | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 3100619 Nov 2019 | Equipment | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 68332810 Sep 2016 | Engine And Engine Cooling | Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| 9002828 Sep 2014 | Equipment | Part Description: Insulator in Lever Assembly - Valve Body - Trans Issue Description: The manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement lease order 68253099AA. | |
| 9002519 Mar 2013 | Equipment | 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,... | |
| 2302007 Sep 2007 | Structure | POWER SLIDING DOOR ADJUSTMENT AND DIAGNOSIS AID. *KB UPDATED 10/26/07. *NJ | |
| 1400207 Apr 2007 | Fuel System | CLEANING PROCEDURE FOR THE MECHANICAL THROTTLE BODY. *KB | |
| 0500106A Sep 2006 | Service Brakes | SNOW/WATER INGESTION INTO REAR BRAKE DRUM. *KB | |
| 0803006 Aug 2006 | Power Train | POWERTRAIN CONTROL MODULE INITIALIZATION. *KB | |
| 0500305 Mar 2006 | Service Brakes | SNOW/WATER INGESTION INTO REAR BRAKE DRUM. *TT | |
| 1900805 Nov 2005 | Steering | REVISED POWER STEERING SYSTEM BLEEDING PROCEDURES. *SC | |
| 2100903 Oct 2005 | Power Train | AUTOMATIC TRANSMISSION DIAGNOSTIC TEARDOWN PROCEDURE. VARIOUS MODELS INCLUDING THE 2004 RAM TRUCK, DURANGO, SEBRING CONVERTIBLE, CHEROKEE, VISION, NEON, AND VOYAGER. *TT *SC | |
| 1900403 Aug 2005 | Steering | STEERING SHUDDER. *TT | |
| 0500204 Jun 2005 | Service Brakes | SNOW/WATER INGESTION INTO REAR BRAKE DRUM. *TT | |
| 0200405 May 2005 | Suspension | CREAKING/SQUAWKING SOUND FROM FRONT STRUT AREA. *TT | |
| 0200305 Mar 2005 | Suspension | RATTLE/KNOCKING SOUND FROM THE FRONT SUSPENSION. *SC | |
| 0801505 Mar 2005 | Power Train | POWERTRAIN CONTROL MODULE INITIALIZATION. *SC | |
| 2100405 Jan 2005 | Power Train | TRANSMISSION DELAY ENGAGEMENT. *EH | |
| 0500404 Dec 2004 | Service Brakes | ANTI-LOCK BRAKE REAR WHEEL SPEED SENSOR REPLACEMENT. *TT | |
| 1900504 Oct 2004 | Steering | POP/TRICK/CREAK SOUND IN STEERING COLUMN. *MJ *EH | |
| 2301004 Sep 2004 | Structure | PASSENGER COMPARTMENT FLOOR WATER LEAK. *TT THIS BULLETIN SUPERSEDES BULLETIN 23-010-04 DATED 04-29-04. *TT | |
| 1802304 May 2004 | Power Train | SURGE WITH TRANSMISSION AT FULL LOCK-UP. *MJ | |
| 0802103 Apr 2004 | Electrical System | VEHICLES NOT EQUIPPED WITH ANTI-LOCK BRAKE SYSTEM (ABS) BRAKES MAY HAVE THE ABS, BRAKE, AND TRAC OFF LAMPS ILLUMINATED ON THE INSTRUMENT CLUSTER OR VEHICLES NOT EQUIPPED WITH SENTRY KEY IMMOBILIZER (SKIM) MAY HAVE THE SECURITY/VTA LAMP ILLUMINATED ON THE INSTRUMENT CLUSTER. *TT | |
| 0900704 Mar 2004 | Engine And Engine Cooling | IRREGULAR ENGINE SNAPPING SOUND. *TT | |
| 0800604 Feb 2004 | Electrical System | INSTRUMENT PANEL ILLUMINATION. *TT | |
| 0800504 Feb 2004 | Electrical System | ERRONEOUS ACTUATION OF HORNS, HEADLAMPS, AND PARKING LAMPS WHILE VEHICLE IS PARKED. *TT | |
| 1900603 Sep 2003 | Steering | KNOCKING SOUND FROM LOWER STEERING COLUMN. *TT | |
| 1900303 Aug 2003 | Steering | POP/TICK SOUND IN STEERING WHEEL AREA. *TT | |
| 0500403 Aug 2003 | Service Brakes | ANTI-LOCK BRAKE REAR WHEEL SPEED SENSOR REPLACEMENT. *TT | |
| 0801403 Aug 2003 | Electrical System | POWERTRAIN WIRING HARNESS BRACKET PACKAGE. *TT | |
| 1802803 Jul 2003 | Engine And Engine Cooling | VEHICLE WITH PROPERLY FUNCTIONING EVAPORATIVE EMISSIONS SYSTEM REPEATEDLY SETS DIAGNOSTIC TROUBLE CODE P0456 WHEN CUSTOMER REGULARLY COMMUTES ON A STEEP GRADE. *TT | |
| 1802303 Jun 2003 | Electrical System | BATTERY LIGHT ILLUMINATION, ERRONEOUS DIAGNOSTIC TROUBLE CODE (DTC) P1594. *TT | |
| C20 Jun 2003 | Steering | POWER STEERING FLUID COOLER HOSES MAY SPLIT AND CAUSE A LOSS OF POWER ASSIST - CUSTOMER SATISFACTION NOTIFICATION NO. C20. *TT | |
| 1900103 May 2003 | Steering | POP/TICK SOUND IN STEERING WHEEL AREA. *TT *MJ | |
| 2300403 Jan 2003 | Structure | POWER SLIDING DOOR AND / OR POWER LIFTGATE WILL POP OFF BUT NOT POWER OPEN. *TT | |
| 1802602A Oct 2002 | Engine And Engine Cooling | ENGINE SPARK KNOCK. *TT | |
| 02020 Oct 2002 | Power Train | DELAYED TRANSAXLE ENGAGEMENT AFTER INITIAL START UP. *TT | |
| 02018 Oct 2002 | Structure | POWER SLIDING DOOR AND/OR POWER LIFTGATE WILL POP OFF BUT NOT POWER OPEN. *TT | |
| 1400102A Oct 2002 | Fuel System | FUEL CAP DIFFICULT TO REMOVE. *TT | |
| 27 Oct 2002 | Power Train | THE TRANSAXLE LOW/REVERSE ACCUMULATOR COVER O-RING ON CERTAIN VEHICLES MAY BECOME DISLODGED. *TT | |
| 0500102A Sep 2002 | Service Brakes | SNOW/WATER INGESTION INTO REAR BRAKE DRUM. *YD THIS BULLETIN SUPERSEDES 05-001-02 DATED MARCH 4, 2002. *TT | |
| 2500102A Sep 2002 | Engine And Engine Cooling | MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION, DIAGNOSTIC TROUBLE CODE (DTC) P0442, P0455, OR P0456 - LEAK DETECTION PUMP (LDP), LEAK DETECTED. THIS BULLETIN SUPERSEDES 25-001-02 DATED FEB 11, 2002. *TT | |
| 0800902A Aug 2002 | Unknown Or Other | CONCERNS WITH THE ABS, BRAKE AND TRAC OFF CLUSTER LAMPS ILLUMINATED ON VEHICLES NOT EQUIPPED WITH ABS BRAKES. *TT | |
| 02012 Aug 2002 | Power Train | SOME VEHICLES MAY EXPERIENCE A SLIPPING OR NO DRIVE CONDITION IN REVERSE OR FIRST GEAR. *TT | |
| 02013 Aug 2002 | Equipment | SUBJECT REGARDING MONRONEY LABEL TIRE DISCREPANCY. *TT | |
| 0500402 Aug 2002 | Service Brakes | SUBJECT REGARDING REAR BRAKE CYCLIC RUBBING SOUND FROM REAR OF VEHICLE DURING MEDIUM TO LIGHT BRAKE APPLICATION ON VEHICLES WITH REAR DRUM BRAKES. *TT | |
| 2400802 Aug 2002 | Visibility | CUSTOMER MAY COMPLAIN THAT THE HVAC DRAIN WATER LEAKS UNDER PASSENGER SIDE CARPET. *TT | |
| 2400702 Aug 2002 | Visibility | SUBJECT REGARDING AIR CONDITIONER TEMPERATURE DIFFERENTIAL (STRATIFICATION) BETWEEN LEFT AND RIGHT FRONT PANEL OUTLETS. *TT | |
| 0800902 Jul 2002 | Unknown Or Other | SOME VEHICLES NOT EQUIPPED WITH ANTI-SKID BRAKE SYSTEM (ABS) MAY HAVE THE ABS, BRAKE AND TRAC OFF LAMPS ILLUMINATED ON THE INSTRUMENT CLUSTER. *TT | |
| 2100102 Jul 2002 | Power Train | SOME VEHICLES MAY HAVE A TRANSAXLE THAT WILL NOT MOVE OR SLIPS IN REVERSE OR FIRST GEAR. *TT | |
| 2303102 Jun 2002 | Seats | SUBJECT REGARDING QUAD SEAT RELEASE HANDLE SCREW SHEARED OFF IN SHAFT. *SLC | |
| 1802002 Jun 2002 | Unknown Or Other | FLASH PROGRAMMING FAILURE RECOVERY. *SLC |
Showing 60 of 99 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 4 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Dodge Caravan →