Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Power train
Engine & cooling
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA06019 opened Nov 2006 | closed Nov 2007 | Exterior Lighting | HEADLIGHT FAILURE THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON... |
| PE06028 opened Jul 2006 | closed Nov 2006 | Exterior Lighting | HEADLIGHT FAILURE ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH... |
| PE02082 opened Nov 2002 | closed Apr 2003 | Seat Belts | SAFETY BELT CINCHING LATCH PLATE THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 9004275 Jul 2020 | Electrical System | KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. | |
| 23-015-20 Apr 2020 | Equipment | Disinfectant Solution Recommended for COVID-19 | |
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. |
Show 44 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 31-005-19 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 3100619 Nov 2019 | Equipment | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 68332810 Sep 2016 | Engine And Engine Cooling | Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| 9002519 Mar 2013 | Equipment | 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,... | |
| 0803006 Aug 2006 | Power Train | POWERTRAIN CONTROL MODULE INITIALIZATION. *KB | |
| 1900805 Nov 2005 | Steering | REVISED POWER STEERING SYSTEM BLEEDING PROCEDURES. *SC | |
| 0802801 Aug 2005 | Exterior Lighting | MOISTURE ACCUMULATION INSIDE A VENTED HEADLAMP ASSEMBLY CONDITION. *TT | |
| 0801505 Mar 2005 | Power Train | POWERTRAIN CONTROL MODULE INITIALIZATION. *SC | |
| 0300604 Sep 2004 | Power Train | FRONT HUB/HALF SHAFT CLICK/POP SOUND. *TT | |
| 1900204 Aug 2004 | Steering | STEERING COLUMN CLICK SOUND. *TT | |
| 1900702 Apr 2004 | Steering | LOWER STEERING COLUMN CLICK SOUND. *TT | |
| 0801003 Apr 2003 | Seat Belts | SEAT BELT CINCH BAR SERVICE FOR VARIOUS MODELS INCLUDING 2004 MODELS. *TT | |
| 0802502 Dec 2002 | Air Bags | AIR BAG LIGHT ON WITH ERRONEOUS DIAGNOSTIC TROUBLE CODE (DTC) STORED ENERGY FAULT SET. *TT | |
| 02020 Oct 2002 | Power Train | DELAYED TRANSAXLE ENGAGEMENT AFTER INITIAL START UP. *TT | |
| 1801302A Oct 2002 | Engine And Engine Cooling | ENGINE PERFORMANCE ENHANCEMENTS / ROUGH IDLE IN DRIVE. *TT | |
| 1400102A Oct 2002 | Fuel System | FUEL CAP DIFFICULT TO REMOVE. *TT | |
| 27 Oct 2002 | Power Train | THE TRANSAXLE LOW/REVERSE ACCUMULATOR COVER O-RING ON CERTAIN VEHICLES MAY BECOME DISLODGED. *TT | |
| 02012 Aug 2002 | Power Train | SOME VEHICLES MAY EXPERIENCE A SLIPPING OR NO DRIVE CONDITION IN REVERSE OR FIRST GEAR. *TT | |
| 0900502 Jul 2002 | Engine And Engine Cooling | SUBJECT REGARDING ENGINE OIL IN COOLANT RESERVOIR. *TT | |
| 2100102 Jul 2002 | Power Train | SOME VEHICLES MAY HAVE A TRANSAXLE THAT WILL NOT MOVE OR SLIPS IN REVERSE OR FIRST GEAR. *TT | |
| 2303202 Jun 2002 | Structure | SUBJECT REGARDING INSTRUMENT PANEL MAT (PENCIL TRAY) ADHESION. *SLC | |
| 1802002 Jun 2002 | Unknown Or Other | FLASH PROGRAMMING FAILURE RECOVERY. *SLC | |
| 02010 Jun 2002 | Steering | LEFT FRONT STEERING KNUCKLE/ABS TONE WHEEL INTERFERENCE. *SLC | |
| 02006 May 2002 | Power Train | SUBJECT REGARDING TRANSMISSION CONTROL MODULE (TCM) FLASH PROCEDURE WILL NOT WORK. *SLC | |
| 1400102 May 2002 | Fuel System | SUBJECT REGARDING FUEL CAP DIFFICULT TO REMOVE. *SLC | |
| 1801302 Apr 2002 | Engine And Engine Cooling | SUBJECT REGARDING ENGINE PERFORMANCE ENHANCEMENTS. *SLC | |
| 2301502 Apr 2002 | Visibility | SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC | |
| 2200102 Mar 2002 | Unknown Or Other | CHROME WHEEL CARE. *SLC | |
| 01017 Dec 2001 | Equipment | RAPID RESPONSE TRANSMITTAL REGARDING A/C SYSTEM OVERCHARGE. *TT | |
| 0802301 Oct 2001 | Electrical System | SUBJECT REGARDING STATIC ON STRONG AM RADIO STATIONS. *TT | |
| 0500601 Oct 2001 | Service Brakes | SUBJECT REGARDING DISCOLORED BRAKE FLUID. *TT | |
| 993 Oct 2001 | Power Train | A CONDITION MAY EXIST REGARDING AN INACCURATE ODOMETER READING. *TT | |
| 0801901 Sep 2001 | Steering | SOME VEHICLES EQUIPPED WITH VEHICLE THEFT ALARM WILL NO LONGER DISARM OR ARM THE ALARM FROM THE FRONT PASSENGER DOOR USING THE KEY. *TT | |
| 0801701 Sep 2001 | Electrical System | SUBJECT REGARDING SAFETY SYSTEMS - VEHICLE MODIFICATIONS / REPAIR. *TT | |
| 2302701 Sep 2001 | Visibility | SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *TT | |
| 1900701 Aug 2001 | Steering | INFORMATION ON NEW POWER STEERING FLUID.*SLC | |
| 0801601 Aug 2001 | Equipment | INFORMATION REGARDING VEHICLES EQUIPPED WITH RADIOS WILL HAVE A NEW LOCKING RADIO ANTENNA CONNECTOR. *SLC | |
| 01016 Jul 2001 | Unknown Or Other | ADVANCE SERVICE INFORMATION REGARDING ALARM REMOTE KEYLESS ENTRY MODULE (ARKEM) SHIPPING MODE ELIMINATION. *TT | |
| 0801001 May 2001 | Electrical System | SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT | |
| 1801201 May 2001 | Equipment | SUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT | |
| 2100601 Mar 2001 | Power Train | AUTOMATIC TRANSMISSION FLUID USAGE ATF+4. *TT *MJ |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Dodge Neon →