Vehicles / Dodge / Ram / 2002

2002 Dodge Ram

116 federal complaints (152 component records) · 2 recall campaigns on file · 1 federal investigation · 58 service bulletins · 6 Canadian recalls
See all 29 model years of the Dodge Ram →
Engine
3.9L 6-cyl
Fuel
Regular
Drive
RWD
EPA economy
13 city / 15 hwy
Federal complaints
116
Recall campaigns
2
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Power train
19
Suspension
16
Body & structure
15
Air bags
15
Engine & cooling
14
Brakes
13
Glass & wipers
11
Steering
10
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 45 complaints01 years old: 14 complaints2 years old: 13 complaints3 years old: 6 complaints4 years old: 6 complaints5 years old: 3 complaints56 years old: 5 complaints7 years old: 2 complaints8 years old: 0 complaints9 years old: 1 complaints10 years old: 0 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 1 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 96 of 116 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 9 complaints020,000 - 40,000 miles: 8 complaints40,000 - 60,000 miles: 7 complaints40k60,000 - 80,000 miles: 4 complaints80,000 - 100,000 miles: 4 complaints80k100,000 - 120,000 miles: 0 complaints120,000 - 140,000 miles: 0 complaints120k140,000 - 160,000 miles: 0 complaints160,000 - 180,000 miles: 0 complaints160k180,000 - 200,000 miles: 0 complaints200,000+ miles: 1 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 33 of 116 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Power train

19 complaint records
"THE GEAR SHIFT FAILED TO MOVE ON ITS ON. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER. PLEASE FILL IN ADDITIONAL INFORMATION. *JB..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Suspension

16 complaint records1 crash report
"VEHICLE VIBRATES VIOLENTLY AT SPEEDS OF 60MPH AND HIGHER. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse suspension parts in the directory →

Body & structure

15 complaint records1 fire report
"WHILE DRIVING IN INCLEMENT WEATHER THE DRIVER SIDE DOOR WOULD NOT CLOSE ALL THE WAY WHICH CAUSED WATER TO COME INSIDE OF THE VEHICLE. *NLM..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse body & structure parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
PE02096
opened Dec 2002
closed May 2003Power TrainREAR AXLE FAILURE
SEE ATTACHED REPORT.

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
04V185000Service Brakes, HydraulicON CERTAIN VAN AND WAGON VEHICLES EQUIPPED WITH 4-WHEEL ANTILOCK BRAKE SYSTEMS (ABS), AFTERMARKET BATTERIES MAY LEAK ELECTROLYTE ONTO THE ABS CONTROL MODULE CONNECTOR, WHICH CAN COMPROMISE SEALING INTEGRITY OF THE...Normally free
02V159000Power TrainON CERTAIN 4X4 PICKUP TRUCKS, THE REAR AXLE FLANGE WELD TO THE AXLE TUBE COULD FATIGUE AND ALLOW THE BRAKE CALIPER ASSEMBLY TO ROTATE.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2009081
2009-03-11
Electrical363Certain aftermarket replacement windshield wiper motor assemblies, sold during the '08 and '09 calendar year for use as service equipment on 2002-2009 Dodge Ram pickup trucks, may be susceptible to water intrusion that could result in...
2007389
2007-12-05
Other39,078On certain vehicles, the ignition/park shift interlock system may become inoperable. This can allow the shifter to be moved out of the PARK position with the ignition key removed (or in the lock position) or it could allow the ignition key...
2004129
2004-04-08
Brakes4,392On certain vehicles, aftermarket batteries may leak electrolyte onto the ABS control module connector and compromise the sealing integrity of the connector.
2003059
2003-03-10
Electrical20,707On certain pickup trucks, the electrical connector at the bottom of the steering column may contain an under-sized terminal in the Heater Ventilation Air Conditioning (HVAC) blower motor circuit.
2003058
2003-03-07
Visual System13,309On certain pickup trucks, the detent system on the exterior mirror housing may lose functionality, potentially affecting the driver's rearward field of vision.
Show 1 more Canadian recalls
RecallSystemUnits (CA)Summary
2002110
2002-07-06
Brakes5,953On certain Ram 1500 4x4 pickup trucks the rear axle flange weld to the axle tube could fatigue and allow the brake caliper assembly to rotate.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
2500108
Jan 2008
Engine And Engine CoolingPOSITIVE CRANKCASE VENTILATION (PCV) SYSTEM FREEZES IN EXTREME COLD AMBIENT TEMPERATURES -- INVOLVES INSTALLING REVISED PCV SYSTEM COMPONENTS. *NJ
2301307
Apr 2007
Unknown Or OtherTRAILER TOWING MIRROR - NEW MIRROR GLASS LOCKING TAB - NEW REMOVAL PROCEDURE. *KB
0803006
Aug 2006
Power TrainPOWERTRAIN CONTROL MODULE INITIALIZATION. *KB
06003
May 2006
SuspensionREAR SUSPENSION VIBRATION WHILE DRIVING AT HIGHWAY SPEEDS. *TT
2500106
Feb 2006
Engine And Engine CoolingPOSITIVE CRANKCASE VENTILATION (PCV) SYSTEM FREEZES IN EXTREME COLD AMBIENT TEMPERATURES. *TT
Show 53 more bulletins
BulletinTypeComponentSummary
05002
Apr 2005
Engine And Engine CoolingNEW WATER PUMP FOR 3.7L ENGINE - NO LONGER COMMON WITH 4.7L. ADVANCED SERVICE INFORMATION #05-002. *TT
0801505
Mar 2005
Power TrainPOWERTRAIN CONTROL MODULE INITIALIZATION. *SC
10182004
Oct 2004
EquipmentMAINTENANCE SCHEDULE INFORMATION. *EH
1803003A
Aug 2004
Engine And Engine CoolingGENERIC CUMMINS ENGINE CONTROL MODULE (PCM) PROCEDURE. *TT THIS BULLETIN REPLACED 18-030-03. *TT THIS BULLETIN REPLACED 18-030-03A DATED 10/17/03. TO ALSO INCLUDE 2005 RAM TRUCK. *TT
0900904
Mar 2004
Engine And Engine CoolingVACUUM PUMP SERVICE. *TT
1803603
Oct 2003
Engine And Engine CoolingENGINE IDLE FLUCTUATION. *TT
1803003
Aug 2003
Engine And Engine CoolingGENERIC CUMMINS ENGINE CONTROL MODULE (PCM) PROCEDURE. *TT
0802303
Jul 2003
Electrical SystemINTERMITTENT LOCKING/UNLOCKING OF DOORS WITHOUT ACTIVATING THE POWER DOOR LOCK SWITCH. *TT
0703
Jul 2003
Seat BeltsPROCEDURES FOR SERVICING THE SEAT BELT LATCH PLATE CINCH BAR. *TT
2200303
Jun 2003
TiresVIBRATION AT HIGHWAY SPEEDS. *TT
0800403
Mar 2003
Electrical SystemELECTRO MECHANICAL INSTRUMENT CLUSTER - ERRONEOUS INDICATOR LAMPS. *TT
30800203
Jan 2003
Electrical SystemCONDENSER FAN INOPERATIVE DUE TO OPEN FUSE. *TT
0900802
Oct 2002
Engine And Engine CoolingENGINE KNOCK OR RATTLE SOUND WHEN CLIMBING A LONG GRADE AND TOWING A HEAVY TRAILER. *TT
0802302
Oct 2002
EquipmentWEAK AM RADIO RECEPTION. *TT
1803002
Oct 2002
Engine And Engine CoolingENGINE UNDERSHOOTS IDLE WHEN THE VEHICLE IS STOPPED, IN GEAR.*MR
1400102A
Oct 2002
Fuel SystemFUEL CAP DIFFICULT TO REMOVE. *TT
10023
Oct 2002
EquipmentCORRECT FUSE NUMBER AND CAPACITY FOR THE 2002 INSTRUMENT CLUSTER. SERVICE INFORMATION TUNEUPS. *TT
1801902A
Sep 2002
Unknown Or OtherREVISION OF FLASH PROCESS FOR NEW ENGINE CONTROL MODULE (ECM) FROM CUMMINS. *SLC THIS BULLETIN SUPERSEDES BULLETIN 18-019-02 DATED JUNE 17, 2002. *TT
2300602A
Aug 2002
StructureA CONDITION MAY EXIST WHERE WATER LEAKS AT THE GRAB HANDLE. *TT
2303502
Aug 2002
StructureINFORMATION ON ADDITIONAL PLASTIC RETAINERS TO SECURE THE GRILLE GUARD PLASTIC COVER TO THE VERTICAL BAR. *TT
2303602
Aug 2002
VisibilityA CONDITION MAY EXIST WHERE WATER LEAKS FROM THE REAR WINDOW (BACK LIGHT). *TT
1400202A
Jul 2002
Fuel SystemINFORMATION ON TAMPERING WITH VP44 FUEL PUMP ON CUMMINS DIESEL ENGINE. *TT
2100202
Jul 2002
Power TrainSUBJECT REGARDING REVISION IN DIAGNOSTIC PROCEDURES AND LABOR OPERATION TIMES FOR RE TRANSMISSIONS. *TT
0300202
Jul 2002
Power TrainINFORMATION ON THE USE OF SYNTHETIC REAR AXLE LUBRICANT. *TT
1400202
Jul 2002
Fuel SystemINFORMATION ON TAMPERING WITH VP44 FUEL PUMP ON CUMMINS DIESEL ENGINES. *TT
1802002
Jun 2002
Unknown Or OtherFLASH PROGRAMMING FAILURE RECOVERY. *SLC
0200302
Jun 2002
Unknown Or OtherSUBJECT REGARDING A TOE IN SPECIFICATION CHANGE. *SLC
02008
May 2002
Power TrainSUBJECT REGARDING TRUCKS THAT WERE BUILT WITH INCORRECT STEERING GEARS. *SLC
1400102
May 2002
Fuel SystemSUBJECT REGARDING FUEL CAP DIFFICULT TO REMOVE. *SLC
02007
Apr 2002
Engine And Engine CoolingSUBJECT REGARDING 4.7L CRANKSHAFT TO BEDPLATE INTERFERENCE. *SLC
02006
Apr 2002
Engine And Engine CoolingSUBJECT REGARDING LEFT AND RIGHT CAM SPROCKET BOLTS NOT TORQUED TO CORRECT SPECIFICATION. *SLC
2301502
Apr 2002
VisibilitySUBJECT REGARDING THE OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC
0800702
Mar 2002
Electrical SystemSUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES. *SLC
0900202
Mar 2002
Engine And Engine CoolingSUBJECT REGARDING CRANKCASE BREATHER OVERFLOW. *SLC
2200102
Mar 2002
Unknown Or OtherCHROME WHEEL CARE. *SLC
02003A
Mar 2002
Engine And Engine CoolingSUBJECT REGARDING CRANKSHAFT POSITION SENSOR SIGNAL, VEHICLES EQUIPPED WITH THE 3.7 L ENGINE, ALSO REFER TO 02003. *SLC
0300102
Feb 2002
Power TrainTHE FRONT AXLE DISCONNET SYSTEM. *TT
2300602
Jan 2002
Unknown Or OtherCONCERNS WITH WATER LEAK AT GRAB HANDLE. *TT
1802901
Dec 2001
Unknown Or OtherSOME VEHICLES MAY EXHIBIT A CONDITION WHERE IN THE OIL PRESSURE GAUGE INTERMITTENTLY DROPS TO ZERO. *TT
2303301
Nov 2001
SeatsCUSTOMERS MAY NOTICE A SLIGHT ROCKING OR CHUCKING MOVEMENT IN THE SEAT TRACK WHEN THE CUSTOMER ACCELERATES THE VEHICLE OR APPLIES THE BRAKES. *TT
01025
Nov 2001
Unknown Or OtherSOME VEHICLES EQUIPPED WITH 4.7L OR 5.9L ENGINES MAY EXHIBIT A CONDITION IN WHICH THE OIL PRESSURE GAUGE MAY INTERMITTENTLY DROP TO ZERO. *TT
01024
Oct 2001
Power TrainSUBJECT REGARDING REPORTS OF INOPERATIVE TACHOMETER. *TT
4850306
Oct 2001
Unknown Or OtherINFORMATION ON RKE TRANSMITTER PROGRAMMING. *SLC
2302701
Sep 2001
VisibilitySUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *TT
1801901
Sep 2001
Engine And Engine CoolingSOME VEHICLES MAY EXPERIENCE COLD IDLE ENGINE WARMING *SLC
0900601
Aug 2001
Engine And Engine CoolingVEHICLES MAY EXPERIENCE OIL PAN GASKET LEAKS.*SLC
2302101
Aug 2001
StructureINFORMATION REGARDING BODY FITS. *SLC
1900701
Aug 2001
SteeringINFORMATION ON NEW POWER STEERING FLUID.*SLC
0801601
Aug 2001
EquipmentINFORMATION REGARDING VEHICLES EQUIPPED WITH RADIOS WILL HAVE A NEW LOCKING RADIO ANTENNA CONNECTOR. *SLC
1801401
Jul 2001
Engine And Engine CoolingSUBJECT REGARDING PERFORMANCE ENHANCEMENTS, HARD STARTING AND / OR IDLE SPEED FLUCTUATIONS FOR SEVERE COLD WEATHER ENVIRONMENTS. *TT
1801201
May 2001
EquipmentSUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT
2100601
Mar 2001
Power TrainAUTOMATIC TRANSMISSION FLUID USAGE ATF+4. *TT *MJ
2300202
Jan 2001
StructureSUBJECT REGARDING HOOD DISTORTION/ LOW SPOTS. *TT

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  2. Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
  3. Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Dodge Ram →