Vehicles / Isuzu / Axiom / 2002

2002 Isuzu Axiom

124 federal complaints (194 component records) · 4 recall campaigns on file · 1 federal investigation · 29 service bulletins
See all 4 model years of the Isuzu Axiom →
Engine
3.5L 6-cyl
Fuel
Regular
Drive
RWD
EPA economy
14 city / 19 hwy
Federal complaints
124
Recall campaigns
4
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Power train
36
Body & structure
32
Brakes
32
Suspension
22
Engine & cooling
12
Fuel system
9
Tires
8
Equipment & interior
6
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 12 complaints01 years old: 18 complaints2 years old: 8 complaints3 years old: 14 complaints4 years old: 3 complaints5 years old: 3 complaints56 years old: 1 complaints7 years old: 9 complaints8 years old: 24 complaints9 years old: 10 complaints10 years old: 1 complaints1011 years old: 0 complaints12 years old: 6 complaints13 years old: 2 complaints14 years old: 2 complaints15 years old: 1 complaints1516 years old: 2 complaints17 years old: 1 complaints18 years old: 0 complaints19 years old: 1 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 118 of 124 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 8 complaints020,000 - 40,000 miles: 12 complaints40,000 - 60,000 miles: 12 complaints40k60,000 - 80,000 miles: 9 complaints80,000 - 100,000 miles: 13 complaints80k100,000 - 120,000 miles: 16 complaints120,000 - 140,000 miles: 7 complaints120k140,000 - 160,000 miles: 6 complaints160,000 - 180,000 miles: 2 complaints160k180,000 - 200,000 miles: 0 complaints200,000+ miles: 1 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 86 of 124 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Power train

36 complaint records
"CAR HAS 89,000 MILES ON IT AND HAD TO GET TRANSMISSION REBUILT. OBVIOUSLY A COMMON COMPLAINT AMONG OWNERS. $2500 LATER AND IT STILL DOESN'T DRIVE RIGHT. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Body & structure

32 complaint records
"TOTALLY RUSTED FRAME AND SUSPENSIONS, FAILED STATE OF MAINE INSPECTION 7/27/10 , NOT DRIVABLE/ COMPONENTS FALLING OFF. 2002 AXIOM ISUZU. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse body & structure parts in the directory →

Brakes

32 complaint records4 crash reports
"WHEN DRIVING AT HIGHWAY SPEEDS AND IF THE BRAKES ARE APPLIED THERE IS HEAVY VIBRATION. DEALER HAS BEEN CONTACTED. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
DP18001
opened May 2018
closed Mar 2020Fuel System, GasolineFuel Tank Retention Failure
On April 10, 2018, NHTSA received a petition from Mr. Kevin Byrne (the Petitioner) requesting that the Agency ?undertake a defects investigation? of ?rust-related detachment of Isuzu Rodeo fuel tanks? (NHTSA ID 11091788).

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
10V436000SuspensionISUZU IS RECALLING CERTAIN MODEL YEAR 1998-2002 ISUZU RODEO AND MODEL YEAR 2002 ISUZU AXIOM VEHICLES, AND HONDA IS RECALLING CERTAIN 1998-2002 HONDA PASSPORT VEHICLES, THAT WERE ORIGINALLY SOLD, OR ARE CURRENTLY...Normally free
05V466000Fuel System, GasolineCERTAIN SPORT UTILITY VEHICLES THAT HAVE BEEN EXPOSED TO FUEL CONTAMINATED WITH SILICON MAY DEVELOP SMALL PIN HOLES IN THE FUEL PUMP FEED PORT.Normally free
03V113000StructureAS A RESULT OF INFORMATION OBTAINED FROM A HEAD IMPACT TEST CONDUCTED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) TO EVALUATE COMPLIANCE WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO.Normally free
02V213000Air BagsON CERTAIN SPORT UTILITY VEHICLES, THE PASSENGER-SIDE AIR BAG INFLATOR MODULES WERE MANUFACTURED AND SHIPPED WITHOUT A NECESSARY COMPONENT KNOWN AS A CHECK VALVE PIN.Normally free

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
IB13-R-001G
May 2023
Unknown Or OtherThis bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component...
WB13-X-001B
Aug 2022
EquipmentIsuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims.
WB13-X-001A
Aug 2022
EquipmentIsuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims.
IB09-X-002B
Jul 2022
EquipmentThe following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins.
IB09-X-004C
Jul 2022
Equipment Adaptive/MobilityThe Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty.
Show 24 more bulletins
BulletinTypeComponentSummary
0709002
Jul 2007
Service BrakesREAR BRAKE ROTORS. *KB
0505004
May 2005
Power TrainSHIFT LOCK SOLENOID REMOVAL AND REPLACEMENT PROCEDURES. *TT 2002-2004 ISUZU AXIOM (UP), 198-2004 RODEO (UE) AND 1998-2004 RODEO SPORT. UPDATE *SC
0311S004
Aug 2003
StructurePOOR AND/OR LOOSE DOOR WEATHERSTRIP POSITION. *TT
0314S003
Jun 2003
Unknown Or OtherCONVENIENCE STARTING FEATURE. *TT
0301S002
May 2003
Engine And Engine CoolingTHROTTLE BODY MOUNTING BOLT TORQUE SPECIFICATIONS. *TT
0311S001
Apr 2003
StructureAXIOM HEADLINER CAMPAIGN. *TT
0309S002
Mar 2003
Service Brakes2WD FRONT WHEEL SPEED SENSOR REPLACEMENT (SERVICE MANUAL REVISION). VARIOUS MODELS INCLUDING THE 2003 RODEO AND RODEO SPORT. *SCC
0203S001
May 2002
Engine And Engine CoolingCALIBRATION UPDATES. *TT
0204S003
Apr 2002
Power TrainREPLACEMENT ODOMETER PROGRAMING. *JG
0202S001
Apr 2002
Fuel SystemDIAGNOSTIC TROUBLE CODE P0440 EVAP SYSTEM LEAK DETECTION OR P0442 EVAP SYSTEM SMALL LEAK DETECTED IS SET. *JG
0213S002
Feb 2002
EquipmentRADIO EXCHANGE. *TT
0204S001
Jan 2002
Electrical SystemMID UNIT DISPLAY REPLACEMENT. *TT
0213S003
Jan 2002
Exterior LightingFOG LIGHT INSTALLATION UPDATE. *TT
IB0111S005
Aug 2001
VisibilitySOME CUSTOMERS MAY COMMENT ON SCRATCHED DRIVERS OUTSIDE SIDE REAR VIEW MIRROR UPON DELIVERY. *SLC
SB0111S005
Jun 2001
StructureSOME OWNERS MAY COMMENT ON FRONT DOOR POOR WEATHERSTRIP FIT. *TT
IB0105S003
Jun 2001
Power TrainINFORMATION REGARDING THE OPERATION AND REPAIR OF THE TORQUE-ON-DEMAND (TOD) SYSTEM. *TT
IB0104S005
Jun 2001
EquipmentINFORMATION REGARDING THE MID UNIT - SETTING ERROR IN RESET MODE. *TT
0114S004
May 2001
Electrical SystemINFORMATION ON THE CONVENIENCE STARTING FEATURE. *TT
IB0111S002
May 2001
SeatsSERVICE INFORMATION ON THE REMOVAL AND INSTALLATION OF SEAT ASSEMBLIES. *TT
IB0111S003
May 2001
SeatsSUBJECT REGARDING SEAT FASTENER WELD NUT REPAIR. *TT
IB0105S002
Apr 2001
Power TrainSERVICE INFORMATION ON 4L FOUR-WHEEL DRIVE OPERATION. *TT
IB0104S003
Mar 2001
Fuel SystemINFORMATION REGARDING LOW FUEL INDICATORS. *TT
IB0113S001
Mar 2001
EquipmentSUBJECT REGARDING AXIOM MID UNIT DISPLAY SCREEN. *TT
IB0108S001
Feb 2001
Unknown Or OtherINFORMATION BULLETIN CONTAINING QUICK REFERENCE GUIDE CORRECTIONS FOR VARIOUS 2001 MODEL YEAR VEHICLES INCLUDING THE 2002 MODEL YEAR AXIOM. *TT

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  2. Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
  3. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 4 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Isuzu Axiom →