DEFECTFILE
Vehicles / Jeep / Laredo / 2002

2002 Jeep Laredo

80 federal complaints (101 component records) · 0 recall campaigns on file · 12 service bulletins
See all 18 model years of the Jeep Laredo →
Federal complaints
80
Recall campaigns
0
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Brakes
27
Glass & wipers
19
Engine & cooling
11
Air bags
11
Seats
6
Electrical system
6
Lighting
5
Power train
4
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 9 complaints01 years old: 2 complaints2 years old: 6 complaints3 years old: 12 complaints4 years old: 11 complaints5 years old: 15 complaints56 years old: 4 complaints7 years old: 4 complaints8 years old: 1 complaints9 years old: 2 complaints10 years old: 3 complaints1011 years old: 1 complaints12 years old: 3 complaints13 years old: 1 complaints14 years old: 2 complaints15 years old: 1 complaints1516 years old: 0 complaints17 years old: 1 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 78 of 80 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 9 complaints020,000 - 40,000 miles: 4 complaints40,000 - 60,000 miles: 9 complaints40k60,000 - 80,000 miles: 10 complaints80,000 - 100,000 miles: 4 complaints80k100,000 - 120,000 miles: 4 complaints120,000 - 140,000 miles: 4 complaints120k140,000 - 160,000 miles: 2 complaints160,000 - 180,000 miles: 0 complaints160k180,000 - 200,000 miles: 1 complaints200,000+ miles: 1 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 48 of 80 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Brakes

27 complaint records2 crash reports
"WHILE TRAVELING ON THE HIGHWAY WHEN SHE APPLIED HER BRAKES THE VEHICLE STARTTO SHAKE AND VIBRATES. THE DEALERSHIP IS AWARE OF THE PROBLEM. MR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Glass & wipers

19 complaint records
"NO HEAT OR DEFROSTER ON 2002 JEEP GRAND CHEROKEE WAS TOLD BY DEALER THAT THE BLEND MOTOR NEEDED TO BE REPLACED AT COST OF MORE THAN $900.00. *NM..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse glass & wipers parts in the directory →

Engine & cooling

11 complaint records1 fire report
"1. ELECTRIC RADIATOR FAN FRACTURED 2. DAMAGED RADIATOR AND ENGINE 3. SPENT MORE THAN A THOUSAND DOLLARS ON REPAIR ON ALL THREE PARTS. *NM..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
9004275
Jul 2020
Electrical SystemKEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms.
23-015-20
Apr 2020
EquipmentDisinfectant Solution Recommended for COVID-19
08-049-20
Apr 2020
EquipmentCharging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
31-006-19
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-003-19
Nov 2019
EquipmentUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Show 7 more bulletins
BulletinTypeComponentSummary
31-005-19
Nov 2019
EquipmentUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 2019
EquipmentRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Nov 2019
StructureUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100519
Nov 2019
StructureUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
R2118796A
Feb 2016
Engine And Engine CoolingValve Body. These may cause over drive cycling.
9002849
Sep 2014
StructurePart Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA.
9002519
Mar 2013
Equipment82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,...

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  2. Run the wipers and washers, and test every window.Slow or stuck regulators, streaking wipers, and windshield cracks are this vehicle's visibility complaints.
  3. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  4. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Jeep Laredo →