Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Air bags
Suspension
Fuel system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| RQ14001 opened May 2014 | closed Nov 2015 | Air Bags | Jeep inadvertent air bag deployment - led to recall 15V673000 The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep... |
| EA12005 opened Jun 2012 | closed Nov 2014 | Fuel System, Gasoline | Crash Related Fuel Tank Fires - led to recall 13V252000 ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak... |
| EA12001 opened Jan 2012 | closed Feb 2013 | Air Bags | Inadvertent Air Bag Deployment - led to recall 13V040000 The investigation was opened based on reports of frontal air bag inadvertent deployments (ABIDs) on model year (MY) 2002-2003 Jeep Liberty vehicles.Data provided by Chrysler indicate that the air bag squib filter circuitry inside the Occupant Restraint... |
| PE11035 opened Sep 2011 | closed Jan 2012 | Air Bags | Inadvertent Air Bag Deployment Based on analysis of Chrysler's response, and including ODI's consumer complaints, ODI has identified 87 reports of air bag inadvertent deployment incidents resulting in 50 alleged injuries.The injuries consists of burn/cuts and bruises to the upper body... |
| PE11013 opened Apr 2011 | closed Sep 2011 | Suspension | Rear Suspension Control Arm Failure During Preliminary Evaluation (PE11-013), the Office of Defects Investigation (ODI) conducted an analysis of consumer field data from its Vehicle Owner Questionnaire (VOQ) database and from complaint data submitted to ODI by Chrysler. |
Show 5 more closed investigations
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA08008 opened Apr 2008 | closed Apr 2009 | Suspension | UPPER BALL JOINT SEPARATION - led to recall 09V119000 ON APRIL 7, 2009, CHRYSLER LLC SUBMITTED TO ODI A DEFECT INFORMATION REPORT INDICATING THAT IT WOULD RECALL APPROXIMATELY 42,469 MODEL YEAR 2002 THROUGH 2003 JEEP LIBERTY VEHICLES TO REMEDY A DEFECT THAT CAN RESULT IN UPPER BALL JOINT SEPARATION WHILE DRIVING... |
| PE07062 opened Dec 2007 | closed Apr 2008 | Suspension | UPPER BALL JOINT SEPARATION ODI HAS RECEIVED 22 COMPLAINTS OF UPPER BALL JOINT SEPARATION ON MODEL YEAR 2002 AND 2003 JEEP LIBERTY 4X4 VEHICLES.THE SEPARATION OF AN UPPER BALL JOINT ON EITHER OF THE FRONT WHEELS CAN RESULT IN THE AFFECTED FRONT WHEEL COLLAPSING, POSSIBLY RESULTING IN... |
| EA06008 opened May 2006 | closed Aug 2006 | Suspension | FRONT SUSPENSION BALL JOINT SEPARATION - led to recall 06V288000 ON JANUARY 6, 2006, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE ALLEGED FRONT SUSPENSION LOWER BALL JOINT SEPARATIONIN CERTAIN MODEL YEAR (MY) 2004 JEEP LIBERTY VEHICLES.ODI SENT A LETTER TO THE MANUFACTURER ON... |
| EA05022 opened Dec 2005 | closed Dec 2006 | Seat Belts | FRONT SEAT BELT BUCKLE MALFUNCTION THE OFFICE OF DEFECTS INVESTIGATION (ODI) HAS CLOSED THE INVESTIGATION OF FRONT SEAT BELT BUCKLES IN MODEL YEAR 2002 JEEP LIBERTY VEHICLES.ON AUGUST 26, 2006, ODI OPENED PRELIMINARY EVALUATION (PE)05-046 TO INVESTIGATE COMPLAINT REPORTS THAT ALLEGED PROBLEMS... |
| PE05046 opened Aug 2005 | closed Dec 2005 | Seat Belts | FRONT SEAT BELT BUCKLE MALFUNCTION THIS INVESTIGATION OF FRONT SEAT BELT BUCKLES IN THE SUBJECT VEHICLES WAS OPENED ON AUGUST 26, 2005.THE BASIS FOR OPENING WAS SEVEN ODI REPORTS ALLEGING THE DRIVER'S SEAT BELT BUCKLE FAILED TO FUNCTION PROPERLY.THE COMPLAINANTS ALLEGED THE BUCKLES WOULD NOT... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 15V046000 | Air Bags | Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23... | Normally free |
| 13V252000 | Structure | Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. | Normally free |
| 12V527000 | Air Bags | Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001,... | Normally free |
| 09V119000 | Suspension | CHRYSLER IS RECALLING 42,469 MY 2002-2003 JEEP LIBERTY VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN SALT BELT STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND,... | Normally free |
| 06V288000 | Suspension | ON CERTAIN TRUCKS, THE CONSTANT TENSION FRONT LOWER BALL JOINTS MAY EXPERIENCE CONTAMINATION. IF THE VEHICLE IS OPERATED FOR AN EXTENDED PERIOD WITH THIS CONDITION, THE BALL JOINT MAY EVENTUALLY EXPERIENCE WEAR AND... | Normally free |
| 03V460000 | Suspension | ON CERTAIN SPORT UTILITY VEHICLES, THE LOWER CONTROL ARM BALL JOINTS CAN EXPERIENCE A LOSS OF LUBRICATION THAT CAN LEAD TO CORROSION, ACCELERATED WEAR, AND POSSIBLE SEPARATION FROM THE STEERING KNUCKLE. | Normally free |
| 01V373000 | Air Bags | VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. IN THE EVENT OF A SEVERE FRONTAL OFFSET COLLISION, SHARP EDGES ON THE POWER STEERING PRESSURE HOSE BRACKET COULD CUT THE FRONT IMPACT SENSOR WIRING INSULATION CAUSING A SHORT... | Normally free |
| 01V311000 | Unknown Or Other | VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE DRIVER'S SIDE KNEE BLOCKER TRIM PANEL ASSEMBLY CAN DISENGAGE, FALL, AND STARTLE THE OPERATOR. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2015040 2015-01-28 | Airbag | 49,870 | On certain vehicles, a defect in the supplemental restraint system (SRS) could result in an inadvertent deployment of the front airbag, side curtain airbag and/or seatbelt pretensioner. |
| 2013220 2013-06-26 | Structure | 167,318 | Chrysler Canada has determined that an opportunity to incrementally improve performance in certain types of low-speed impacts may exist in certain vehicles. |
| 2012378 2012-11-09 | Airbag | 45,433 | On certain vehicles, a defect in the supplemental restraint system could result in an inadvertent deployment of the front airbag, side curtain airbag and/or seatbelt pretensioner. |
| 2009110 2009-04-14 | Suspension | 7,391 | On certain vehicles, the front upper ball joints may experience a loss of lubrication which can lead to corrosion, accelerated wear and possible separation. |
| 2006190 2006-08-02 | Steering | 65,809 | On certain vehicles, the front lower ball joints may become contaminated. With continued operation, the contamination can lead to corrosion, accelerated wear, and possibly separation from the steering knuckle, causing a loss of vehicle... |
Show 4 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2003270 2003-11-07 | Suspension | 29,011 | On certain vehicles, the front lower control arm ball joints may be susceptible to a loss of lubrication which can lead to corrosion, accelerated wear and possible separation from the steering knuckle. |
| 2002005 2002-01-11 | Label | 7,891 | Certain vehicles have the sun visor warning label in English only and as such do not comply with the bilingual requirement of C.M.V.S.S. 208-Occupant Crash Protection -Section 27. |
| 2001287 2001-12-10 | Other | 7,171 | Certain sport utility vehicles. In the event of a severe frontal offset collision, sharp edges on the power steering pressure hose bracket could cut the front impact sensor wiring insulation causing a short circuit in the wiring. |
| 2001246 2001-10-15 | Other | 4,633 | Certain sport utility vehicles. Manufacture from early July 2001 to late September 2001. The driver's side knee blocker trim panel assembly can disengage, fall and startle the operator. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 9004275 Jul 2020 | Electrical System | KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. | |
| 23-015-20 Apr 2020 | Equipment | Disinfectant Solution Recommended for COVID-19 | |
| 08-049-20 Apr 2020 | Equipment | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| DOR-J8B5R-06 Mar 2020 | Equipment | This SKU is a Ball Joint. The customer communication requested return of unsold inventory to inspect the cup material. Plastic cup material has the potential to have a shorter service life than the metal. | |
| DOR-K3F3K-06 Mar 2020 | Equipment | This SKU is a Ball Joint. The customer communication requested return of unsold inventory to inspect the cup material. Plastic cup material has the potential to have a shorter service life than the metal. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 31-005-19 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| 3100619 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. | |
| 13-002-14 Dec 2014 | Trailer Hitches | JEEP GRAND CHEROKEE 1993-1998, JEEP LIBERTY 2002-2007. SERVICE BULLETIN REGARDING THE VEHICLES WITH N45 OR N46 TRAILER HITCH ASSEMBLY. THE NEW TRAILER HITCH ASSEMBLY HAS BEEN INSTALLED. *LJ | |
| 1300214 Dec 2014 | Trailer Hitches | Towing Capacity For Vehicles Modified With N45 Or N46 Trailer-Hitch Assembly This bulletin specifies the approved tow rating for vehicles not equipped with trailer tow package that have received a trailer-hitch assembly as a result of the N45 or N46 Campaign. | |
| 9003192 Dec 2014 | Wheels | Part Description: wheel hub cap Issue Description: This hubcap is installed directly to the wheel using screws; PN 00154236. This part is not currently listed in the catalog | |
| 9002849 Sep 2014 | Structure | Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. | |
| 9002901 Jan 2014 | Power Train | Part Description: Seal - Shift Shaft on RFE transmissions Issue Description: This seal (04799346) is replaceable with Seal Kit (68235551AA), which includes a seal and retainer. The Seal Kit is applicable to all (5)45RFE transmissions. | |
| M3511082012 Nov 2013 | Air Bags | Advanced Field Action Communication ? M3511082012 Chrysler Group LLC (Chrysler) announced a safety recall on 2002 and 2003 model year (KJ) Jeep Liberty vehicles built through March 28, 2003 and 2002 through 2004 model year (WJ) Jeep Grand Cherokee vehicles built through May 23,... | |
| N45062013 Jun 2013 | Structure | New Safety Recall Advanced Communication ? N45062013 During recent discussions, the National Highway Traffic Safety Administration (?NHTSA?) and Chrysler Group LLC (?Chrysler?) mutually identified an opportunity to incrementally improve the performance of 1993 through 1998 model... | |
| 9002519 Mar 2013 | Equipment | 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,... | |
| 2500108 Jan 2008 | Engine And Engine Cooling | POSITIVE CRANKCASE VENTILATION (PCV) SYSTEM FREEZES IN EXTREME COLD AMBIENT TEMPERATURES -- INVOLVES INSTALLING REVISED PCV SYSTEM COMPONENTS. *NJ | |
| 0800107 Feb 2007 | Air Bags | PASSENGER AIR BAG DEACTIVATION. *KB | |
| 0803006 Aug 2006 | Power Train | POWERTRAIN CONTROL MODULE INITIALIZATION. *KB | |
| 1900805 Nov 2005 | Steering | REVISED POWER STEERING SYSTEM BLEEDING PROCEDURES. *SC | |
| 2101505 Sep 2005 | Power Train | 45RFE/545RFE TRANS - DELAYED ENGAGEMENT DUE TO COOLER RETURN FILTER REPLACEMENT. *SC | |
| 2401305 Aug 2005 | Equipment | AIR CONDITIONING (A/C) COOLING COIL ODOR. *TT | |
| 05002 Apr 2005 | Engine And Engine Cooling | NEW WATER PUMP FOR 3.7L ENGINE - NO LONGER COMMON WITH 4.7L. ADVANCED SERVICE INFORMATION #05-002. *TT | |
| 0801505 Mar 2005 | Power Train | POWERTRAIN CONTROL MODULE INITIALIZATION. *SC | |
| 050304 Apr 2004 | Service Brakes | DOMESTIC FRONT DISC BRAKES PAD KIT AVAILABILITY. *TT | |
| 0900704 Mar 2004 | Engine And Engine Cooling | IRREGULAR ENGINE SNAPPING SOUND. *TT | |
| 0803403 Mar 2004 | Electrical System | NEW SPARK PLUG FOR 2.4L ENGINE. *MJ | |
| 2400703 Aug 2003 | Equipment | HVAC DRIVE WATER LEAKS UNDER PASSENGER SIDE FRONT CARPET. *TT | |
| 0600203 Aug 2003 | Power Train | CLUTCH SLIPPING. 2004 CHEROKEE INCLUDED. *TT | |
| 1400102A Oct 2002 | Fuel System | FUEL CAP DIFFICULT TO REMOVE. *TT | |
| 1802002 Jun 2002 | Unknown Or Other | FLASH PROGRAMMING FAILURE RECOVERY. *SLC | |
| 02009 Jun 2002 | Power Train | SUBJECT REGARDING MANUAL TRANSMISSION MOUNT MAY BE INCORRECT FOR APPLICATION. *SLC | |
| 2303002 Jun 2002 | Structure | SUBJECT REGARDING MOPAR FRONT AIR DEFLECTOR (BUG GUARD) POSSIBLY INDUCING AIR TURBULENCE OR WHISTLE. *SLC | |
| 2302502 Jun 2002 | Seats | SUBJECT REGARDING THE LEFT REAR SEAT BACK REQUIRING HIGHER CLOSING EFFORT TO LATCH. *SLC | |
| 1300102 May 2002 | Structure | SUBJECT REGARDING SQUEAK LIKE SOUND FROM FRONT BUMPER CROSSMEMBER. *SLC | |
| 1400102 May 2002 | Fuel System | SUBJECT REGARDING FUEL CAP DIFFICULT TO REMOVE. *SLC | |
| 0500202 Apr 2002 | Parking Brake | SUBJECT REGARDING A SQUEAK LIKE SOUND FROM PARKING BRAKE CABLES. *SLC | |
| 2301502 Apr 2002 | Visibility | SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC | |
| 0800702 Mar 2002 | Electrical System | SUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES. *SLC | |
| 02003A Mar 2002 | Engine And Engine Cooling | SUBJECT REGARDING CRANKSHAFT POSITION SENSOR SIGNAL, VEHICLES EQUIPPED WITH THE 3.7 L ENGINE, ALSO REFER TO 02003. *SLC | |
| 4850306 Feb 2002 | Engine And Engine Cooling | INFORMATION REGARDING CRANKSHAFT POSITON SENSOR SIGNAL. *YD | |
| 01018 Dec 2001 | Steering | CONCERNS WITH REDUCED POWER STEERING ASSIST WHEN THE STEERING WHEEL IS TURNED QUICKLY TO THE RIGHT - RAPID RESPONSE TRANSMITTAL. *TT | |
| 2303501 Dec 2001 | Structure | CUSTOMER COMPLAINTS OF WIND WHISTLE SOUND FROM MOPAR BRUSHGUARD OR MOPAR FRONT AIR DEFLECTOR. *TT | |
| 0802601 Dec 2001 | Electrical System | SOME VEHICLES MAY EXHIBIT A FLICKERING TRIP COMPUTER AND/OR RADIO DISPLAY, INSTRUMENT PANEL ILLUMINATION, AND/OR OVERHEAD/DOME LIGHTS. *TT | |
| 4850306 Dec 2001 | Unknown Or Other | INFORMATION REGARDING REAR FLIP-UP GLASS PAD REMOVAL, SILL FLARE EXTENSION COLOR CHANGE, AND ROOF RACK OPTION ON EARLY BASE MODELS. *SLC | |
| 2303101 Oct 2001 | Structure | A CONDITION MAY EXIST WITH ONE OR MORE PLASTIC END CAPS NOT FITTING SECURELY TO THE METAL SIDE RUNNING BOARD. *TT | |
| 01014 Oct 2001 | Engine And Engine Cooling | LOSS OF CRANKSHAFT POSITION SENSOR SIGNAL. *TT | |
| 1400401 Sep 2001 | Fuel System | CUSTOMERS MAY EXPERIENCE DIFFICULTY WHEN INITIALLY ATTEMPTING TO REFUEL THE VEHICLE FUEL TANK. *TT | |
| 1400501 Sep 2001 | Engine And Engine Cooling | CONCERNS WITH LONGER THAN NORMAL ENGINE CRANK TIME PRIOR TO START. *TT | |
| 0801801 Sep 2001 | Electrical System | SUBJECT REGARDING SOFTWARE IMPROVEMENT TO FLIP-UP GLASS UNLATCH STRATEGY. *TT | |
| 0801701 Sep 2001 | Electrical System | SUBJECT REGARDING SAFETY SYSTEMS - VEHICLE MODIFICATIONS / REPAIR. *TT | |
| 2302701 Sep 2001 | Visibility | SUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *TT | |
| 2401201 Sep 2001 | Visibility | CUSTOMERS MAY COMPLAIN THAT THE HVAC DRAIN WATER LEAKS UNDER PASSENGER SIDE CARPET. *TT | |
| 2200601 Sep 2001 | Wheels | A CUSTOMER MAY COMPLAIN OF RUST COLOR STREAKS ON ONE OR MORE OF THE ALUMINUM WHEELS. | |
| 01013 Sep 2001 | Engine And Engine Cooling | RAPID RESPONSE TRANSMITTAL REGARDING RADIATOR OIL COOLER CONTAMINATION. *TT | |
| 01012 Sep 2001 | Power Train | RAPID RESPONSE TRANSMISSION REGARDING 45RFE TRANSMISSION SOLENOIDS. *TT |
Showing 60 of 82 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Run the VIN against open recalls before you negotiate.This vehicle has 8 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Jeep Liberty →