2002 Mercury Grand Marquis

78 federal complaints (101 component records) · 0 recall campaigns on file · 1 federal investigation · 66 service bulletins
See all 31 model years of the Mercury Grand Marquis →
Engine
4.6L 8-cyl
Fuel
Regular
Drive
RWD
EPA economy
15 city / 23 hwy
Federal complaints
78
Recall campaigns
0
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Speed control
17
Engine & cooling
12
Suspension
11
Electrical system
10
Steering
9
Tires
7
Seat belts
7
Brakes
7
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 17 complaints01 years old: 7 complaints2 years old: 2 complaints3 years old: 6 complaints4 years old: 2 complaints5 years old: 3 complaints56 years old: 5 complaints7 years old: 1 complaints8 years old: 1 complaints9 years old: 7 complaints10 years old: 2 complaints1011 years old: 4 complaints12 years old: 1 complaints13 years old: 2 complaints14 years old: 4 complaints15 years old: 2 complaints1516 years old: 2 complaints17 years old: 1 complaints18 years old: 1 complaints19 years old: 0 complaints20+ years old: 4 complaints20+
Years between the model year and the owner's reported failure date. Based on 74 of 78 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 12 complaints020,000 - 40,000 miles: 6 complaints40,000 - 60,000 miles: 9 complaints40k60,000 - 80,000 miles: 4 complaints80,000 - 100,000 miles: 5 complaints80k100,000 - 120,000 miles: 7 complaints120,000 - 140,000 miles: 2 complaints120k140,000 - 160,000 miles: 3 complaints160,000 - 180,000 miles: 0 complaints160k180,000 - 200,000 miles: 0 complaints200,000+ miles: 0 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 48 of 78 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Speed control

17 complaint records3 crash reports
"VEHICLE ACELLERATED WITHOUT PRIOR WARNING. HE APPLIED BRAKES TO GAIN CONTROL OF VEHICLE, BUT BRAKES FAILED TO STOP VEHICLE. DEALERSHIP WAS AWARE OF PROBLEM.*AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse speed control parts in the directory →

Engine & cooling

12 complaint records1 fire report1 crash report
"PLASTIC HEATER SUPPLY TUBE (LOCATED IN REAR OF PLASTIC INTAKE MANIFOLD) FAILED CAUSING ENGINE TO OVERHEAT. INTAKE MANIFOLD HAS TO BE REPLACED. *LN..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Suspension

11 complaint records2 crash reports
"VEHICLE DIDN'T HAVE SWAY BAR. WHEN CONSUMER CALLED FORD THEY STATED ALL 2002 MODEL VEHICLES SHOULD HAVE SWAY BARS. CONSUMER WAS IN ACCIDENT. CONTACTED DEALER, AND DEALER STATED SOME VEHICLES DO, AND SOME VEHICLES DON'T HAVE SWAY BARS. PLEASE ADD VIN#. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse suspension parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
DP05005
opened Sep 2005
closed Jan 2006Engine And Engine CoolingSPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE...

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
TSB 19-2026
Feb 2019
StructureSome 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
07212
Oct 2007
Engine And Engine CoolingSOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE
06216
Jan 2006
Power TrainLIMITED SLIP AXLE CHATTER, SHUDDER, BINDING SENSATION, OR VIBRATION DURING LOW SPEED TURNING MANEUVERS. *TT
041601
Nov 2005
Engine And Engine CoolingWDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TT
042421
Jun 2005
Seat BeltsSAFETY BELT RETRACTION SPEED. *TT
Show 55 more bulletins
BulletinTypeComponentSummary
18426
Feb 2005
EquipmentAM FM AND CELLULAR PHONE RECEPTION INTERFERENCE . *EH
18383
Jan 2005
Electrical SystemAM/FM AND CELLULAR PHONE RECEPTION INTERFERENCE - SERVICE TIP. *TT
042407
Jan 2005
Service BrakesNUMEROUS ANTI-LOCK BRAKE SYSTEM (ABS) WHEEL SPEED SENSOR (WSS) DTCS, SUCH AS C1145, C1155, C1165, C1175, C1296, C1297, C1298, C1299 AND C1222. *TT
04251
Dec 2004
StructureALUMINUM CORROSION - SERVICE TIP. *TT
04189
Dec 2004
VisibilityREAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
04247
Dec 2004
Service BrakesNUMEROUS ANTI-LOCK BRAKE SYSTEM (ABS) WHEEL SPEED SENSOR (WSS) DIAGNOSTIC TROUBLE CODES (DTCS). *TT
042107
Dec 2004
Power TrainGENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT
04217
Nov 2004
Power TrainGENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT
04174
Sep 2004
Electrical SystemMALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED - SYSTEM LEAN DIAGNOSTIC TROUBLE CODES (DTC'S) - SERVICE TIPS. VARIOUS MODELS INCLUDING 2004 F-SERIES. *TT
031404
Aug 2004
Engine And Engine CoolingENGINE MISFIRE OR RUNNING - COIL ON PLUG (COP) IGNITION SYSTEMS - WDS COP KIT DIAGNOSTIC TIPS. TO INCLUDE VARIOUS 2005 MODELS. * AR THIS ARTICLE 04161 SUPERSEDES TSB 03-14-04.
041514
Aug 2004
VisibilityREAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
031501
Jul 2004
VisibilityINOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT
04111
Jun 2004
Electrical SystemSTREAMLINED DIAGNOSTIC PROCEDURE FOR VEHICLES WITH MALFUNCTION INDICATOR LAMP (MIL) ON AND DIAGNOSTIC TROUBLE CODES (DTCS) P0401, P0402, P1400 OR P1401. ADDITIONAL SYMPTOMS MAY INCLUDE RUNS ROUGH, LACKS POWER, SURGE, POOR FUEL ECONOMY. *TT
02M01
Jun 2004
Engine And Engine CoolingCUSTOMER SATISFACTION PROGRAM 02M01 SUPPLEMENT #4. CERTAIN FORD 2000 THROUGH 2003 VEHICLES EQUIPPED WITH A TUBE-MOUNTED EGR PRESSURE SENSOR - ADDITIONAL EGR PRESSURE SENSOR WARRANTY COVERAGE. *TT SUPPLEMENT #3. *MJ SUPPLEMENT #6. *TT
17871
Jun 2004
Electrical SystemMULTIPLE DRIVEABILITY CONCERNS UNDER ACCELERATION CAUSED BY IGNITION COIL. *TT
17810
May 2004
Power TrainTRANSMISSION FAILURE WHERE THERE IS A LARGE AMOUNT OF METAL OR DEBRIS IN THE PAN. *TT
17757
Apr 2004
Exterior LightingINTERMITTENT RAPID FLASHING OF THE TURN SIGNALS. *TT
03223
Jan 2004
Electrical SystemSTREAMLINED DIAGNOSTIC PROCEDURE FOR VEHICLES WITH MALFUNCTION INDICATOR LAMP ON AND DIAGNOSTIC TROUBLE CODES (DTCS) P0401, P0402, P1400 OR P1401. ADDITIONAL SYMPTOMS MAY INCLUDE RUNS ROUGH, LACKS POWER, SURGE, POOR FUEL ECONOMY. *TT
17502
Jan 2004
VisibilitySLOW OR BINDING SIDE DOOR GLASS OPERATION. *TT
03256
Dec 2003
Engine And Engine CoolingENGINE-ROMEO BUILT 4.6L 2V-TICK NOISE FROM ENGINE-ENGINES BUILT BEFORE 9/17/2003. *MJ
03228
Nov 2003
EquipmentLACK OF AIR CONDITIONER (A/C) COOLING AND RESTRICTED/REDUCED AIR FLOW THROUGH THE A/C VENTS TYPICALLY DURING EXTENDED IDLING CONDITIONS. *TT
03203
Oct 2003
Electrical SystemMALFUNCTION INDICATOR LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0442, P0455, P0456, P0457 OR P1442 OR A CHECK FUEL CAP LAMP ILLUMINATED WITH DTC P0457 FOR THE EVAPORATIVE EMISSION SYSTEM. *TT
03193
Sep 2003
Exterior LightingEXCESSIVE MOISTURE IN THE HEADLAMP ASSEMBLY. *TT
03181
Sep 2003
Electrical SystemREMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT
03164
Aug 2003
Engine And Engine CoolingSOME VEHICLES, EQUIPPED WITH THE 4.6L 2V ENGINE, WITH AN ENGINE BUILD DATE PRIOR TO 8/29/03 MAY EXHIBIT AN ENGINE TICK NOISE THAT IS PRESENT AT ALL TEMPERATURES DURING IDLE. 2004 MODELS INCLUDED. *TT
03157
Aug 2003
Engine And Engine CoolingGRINDING TYPE NOISE FROM THE TIMING CHAIN AREA. *TT
03144
Jul 2003
Engine And Engine CoolingENGINE MISFIRE OR ROUGH RUNNING CONDITION WITH COIL ON PLUG (COP) IGNITION SYSTEMS MAY BE MORE ACCURATELY DIAGNOSED USING THE OPTIONAL WORLDWIDE DIAGNOSTIC SYSTEM (WDS) COIL ON PLUG (COP) KIT. 2003 SUPER DUTY F SERIES INCLUDED. *TT
0398
May 2003
Fuel SystemMALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION WITH DIAGNOSTIC TROUBLE CODES P0442, P0455, P0456, P0457, P1442 OR CHECK FUEL CAP LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE P0457. *TT
16770
Apr 2003
Vehicle Speed ControlSPEED CONTROL DEACTIVATION SWITCH ADJUSTMENT SERVICE PROCEDURE. *TT
0322
Feb 2003
Engine And Engine CoolingSTREAMLINED DIAGNOSTIC PROCEDURE FOR VEHICLES WITH MALFUNCTION INDICATOR LAMP (MIL) ON AND DIAGNOSTIC TROUBLE CODES (DTCS) P0401, P0402, P1400 OR P1401, OR RUNS ROUGH, LACKS POWER, SURGE, POOR FUEL ECONOMY, AND THE ABOVE LISTED DTCS WITHOUT MIL. *TT
03261
Jan 2003
Power TrainNEW SERVICE PART - NUMBER 5 NEEDLE BEARING AND RACE KIT - 4R70W TRANSMISSION - SERVICE TIP. *TT
16380
Nov 2002
Engine And Engine CoolingSERVICE CYLINDER HEAD GASKET FOR 4.6L APPLICATIONS. *TT
16401
Nov 2002
Service BrakesBRAKE BOOSTER PUSH ROD ADJUSTMENT. BRAKE PEDAL FEEL CONDITION. *MJ
16412
Nov 2002
Engine And Engine CoolingSULPHUR SMELL FROM EXHAUST UNDER INVESTIGATION (QSF). *MJ
02208
Oct 2002
EquipmentCLIMATE CONTROL A/C SERVICE TECH TIPS. *EH
02175
Sep 2002
Air BagsRESTRAINT SYSTEM-AIR BAG DEPLOYMENT STRATEGY WITH ADVANCED RESTRAINT SYSTEM. *MJ
02176
Sep 2002
Exterior LightingLAMP-BRAKE-INVADVERTENT DISABLING OF BRAKE SHIFT INTERLOCK. *MJ
02136
Jul 2002
Power TrainON SOME VEHICLES, THE BRAKE SHIFT INTERLOCK MAY BE INOPERATIVE, NOW ALLOWING THE OPERATOR TO MOVE THE SHIFT LEVER FROM THE PARK POSITION. STOP LAMP OPERATION MAY ALSO BE AFFECTED. *TT
16068
Jul 2002
Engine And Engine CoolingSOME VEHICLES MAY EXHIBIT AN ENGINE VIBRATION AT 1100-1500 RPM. *TT
0297
May 2002
Exterior LightingSOME VEHICLES PRODUCED BEFORE 3/5/2002 MAY EXHIBIT AN INTERMITTENT RAPID FLASHING OF THE TURN SIGNALS. *TT
15875
May 2002
Interior LightingSOME RETAIL CUSTOMERS MAY PERCEIVE THE OPERATION OF THE DASH LIGHT DIMMING FEATURE AS BEING FAULTY. *TT
15881
May 2002
Engine And Engine CoolingSUBJECT REGARDING ENGINE STUMBLE / HESITATION COLD ONLY CONDITION. *TT
15893
May 2002
Engine And Engine CoolingSOME VEHICLES MAY EXHIBIT AN INOPERATIVE ENGINE COOLING FAN. *TT
0274
Apr 2002
StructureSOME VEHICLES MAY EXHBIT A SQUEAK / CREAK NOISE COMING FROM THE LEFT FRONT OR RIGHT FRONT DOOR HINGE AREA. *TT
15802
Apr 2002
Exterior LightingON SOME VEHICLES THE HEADLAMPS REMAIN ILLUMINATED WHEN WIPERS ARE ACTIVATED AND THEN DEACTIVATED. *TT
15808
Apr 2002
VisibilitySOME VEHICLES EQUIPPED WITH A ONE-TOUCH DOWN MODULE OR A DRIVERS DOOR MOUDLE MAY EXHIBIT A CONDITION WHERE THE DRIVERS WINDOW MOVES DOWN WHEN ONE OF THE OTHER WINDOWS IS OPERATED. *TT
15812
Apr 2002
EquipmentOVERSPEED WARNING CHIME ACTIVATION WHEN TRAVELLING ABOVE 70 M PH / 110 KPH. *TT
0254
Mar 2002
Engine And Engine CoolingON SOME VEHICLES EQUIPPED WITH THE 4.6L ENGINE, THE FRONT END ACCESSORY DRIVE (FEAD) BELT MAY HYDROPLANE ON THE WATER PUMP PULLEY WHENTHE BELT IS SPLASHED WITH WATER. *TT
0256
Mar 2002
Unknown Or OtherTHIS BULLETIN INVOLVES PROPER PROCEDURES FOR PREPARATION OF SERVICE SHEET METAL PARTS COATED WITH ELECTRO DEPOSITION PRIMER (E-COAT). *TT
0245
Mar 2002
Electrical SystemINFORMATION REGARDING DISCHARGED BATTERY CHARGING SERVICE TIPS AND GUIDELINES. *TT
15668
Feb 2002
Engine And Engine CoolingCONCERNS WITH HESITATION/STUMBLE , COLD ONLY , WHEN SHIFTING FROM PARK TO DRIVE OR PARK TO REVERSE. *TT
0214
Jan 2002
Engine And Engine CoolingSOME ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN-VEHILE HAVE BEEN FOUND TO LEAK COOLANT AND/OR OIL FROM THE CYLINDER HEAD GASKET AREA. *TT
01246
Dec 2001
Engine And Engine CoolingENGINE OIL SYSTEM PRIMING PROCEDURES, SERVICE TIPS FOR REPORTS OF PREMATURE ENGINE FAILURE. *TT
15415
Nov 2001
Engine And Engine CoolingSOME VEHICLES MAY EXHIBIT AN ENGINE VIBRATION BETWEEN 1100-1300 RPM WHEN THE TRANSMISSION IS PLACED IN EITHER PARK OR NEUTRAL. *TT
01213
Oct 2001
Exterior LightingVEHICLES MAY EXHIBIT AN INTERMITTENT RAPID FLASHING OF THE TURN SIGNALS. *TT

Showing 60 of 66 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Test the throttle response and the cruise control on an open road.A surge, a hang in engine speed after lifting off, or cruise that will not set or cancel cleanly are the speed-control complaints on this vehicle.
  2. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  3. Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
  4. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Mercury Grand Marquis →