2002 Mercury Sable

440 federal complaints (541 component records) · 3 recall campaigns on file · 4 federal investigations · 96 service bulletins
See all 24 model years of the Mercury Sable →
Engine
3.0L 6-cyl
Fuel
Gasoline Or E85, Regular
Drive
FWD
EPA economy
18 city / 25 hwy
Federal complaints
440
Recall campaigns
3
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Suspension
268
Speed control
56
Glass & wipers
29
Brakes
27
Air bags
25
Engine & cooling
24
Power train
23
Electrical system
19
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 16 complaints01 years old: 20 complaints2 years old: 26 complaints3 years old: 28 complaints4 years old: 33 complaints5 years old: 56 complaints56 years old: 55 complaints7 years old: 35 complaints8 years old: 50 complaints9 years old: 29 complaints10 years old: 23 complaints1011 years old: 18 complaints12 years old: 9 complaints13 years old: 7 complaints14 years old: 11 complaints15 years old: 4 complaints1516 years old: 2 complaints17 years old: 0 complaints18 years old: 1 complaints19 years old: 1 complaints20+ years old: 1 complaints20+
Years between the model year and the owner's reported failure date. Based on 425 of 440 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 20 complaints020,000 - 40,000 miles: 34 complaints40,000 - 60,000 miles: 63 complaints40k60,000 - 80,000 miles: 80 complaints80,000 - 100,000 miles: 79 complaints80k100,000 - 120,000 miles: 40 complaints120,000 - 140,000 miles: 21 complaints120k140,000 - 160,000 miles: 10 complaints160,000 - 180,000 miles: 5 complaints160k180,000 - 200,000 miles: 3 complaints200,000+ miles: 2 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 357 of 440 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Suspension

268 complaint records1 fire report2 crash reports
"DRIVING ALONG AND TIRE BLEW OUT. COIL SPRING PUT HOLE IN TIRE PER MECHANIC. NEW TIRE,SPRING,ALIGNMENT-TOTAL BILL $439. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse suspension parts in the directory →

Speed control

56 complaint records6 crash reports
"WHILE APPLYING THE BRAKES THE VEHICLE ACCELERATED. *AK MERCURY SUGGESTED THAT NOTHING WAS WRONG WITH THE VEHICLE. *SC..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse speed control parts in the directory →

Glass & wipers

29 complaint records
"GOT CAUGHT IN A RAIN/SLEET/ICE STORM WHILE ON A TRIP. THE DEFROSTER BLOWER MOTOR QUIT, CAUSING THE WINDSHIELD TO ICE UP BEFORE WE COULD GET OFF THE HIGHWAY. A REAL WHITE-KNUCKLE EXPERIENCE! *JB..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse glass & wipers parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
PE12033
opened Oct 2012
closed Jun 2013Vehicle Speed ControlSpeed control cable damage
On June 21, 2013, Ford initiated Customer Satisfaction Program 13B04 to address a concern with Speed Control Cable damage in certain model year (MY) 2000 through 2003 Taurus and Sable vehicles equipped with 3.0L 4V Duratec engines and built at the Chicago...
EA08018
opened Aug 2008
closed Jun 2011SuspensionFront Suspension Coil Spring Fracture
To date, ODI is aware of 2,401 non-duplicative complaints related to the alleged defect. In addition, ODI is aware of 1,411 subject vehicles with one or more warranty claims related to the alleged defect.
RP03001
opened Oct 2003
closed Mar 2004Service Brakes, HydraulicBRAKE/ACCELERATOR PEDAL APPLICATION
MS. RODMAN REPORTED THAT AFTER HER VEHICLE WAS INSPECTED FOR THE RECALL, HER MOTHER EXPERIENCED A SUDDEN ACCELERATION AND CRASHED THE SABLE INTO A LIGHT POLE.PREVIOUSLY NHTSA HAD CONDUCTED AN INVESTIGATION FOR THIS ISSUE (PE02-035) THAT RESULTED IN THE RECALL...
RQ03008
opened Oct 2003
closed Mar 2004Exterior LightingBRAKE LIGHT SWITCH FAILURE - led to recall 04V106000
FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
04V106000Exterior LightingCERTAIN PASSENGER VEHICLES ARE BEING RECALLED TO CORRECT A PROBLEM WITH A MALFUNCTIONING STOP LAMP SWITCH AND/OR ASSOCIATED WIRING.Normally free
03V087000VisibilityCERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO.Normally free
02V266000Service Brakes, HydraulicCERTAIN PASSENGER VEHICLES EQUIPPED WITH ADJUSTABLE PADELS ARE BEING RECALLED IN ORDER TO ADJUST THE BRAKE AND ACCELERATOR PEDALS TO A MINIMUM OF 50 MM OF LATERAL SEPARATION.Normally free

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
TSB 20-2233
Jul 2020
StructureThis article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust.
TSB 19-2026
Feb 2019
StructureSome 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
CSP-13B04
Jun 2013
Vehicle Speed ControlFORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPEED CONTROL CABLE IS SUSCEPTIBLE TO DAMAGE AND CAN DISCONNECT DURING HOOD MAINTENANCE AND ALSO INTERFERE WITH FULL THROTTLE RETURN TO IDLE AFTER RELEASING ACCELERATOR PEDAL. MODELS 2000-2003 TAURUS, SABLE. *PE
04208
Jan 2006
Engine And Engine CoolingCAMSHAFT TICK NOISE - 3.0L 4V ENGINE ONLY. *TT
05224
Nov 2005
Latches/Locks/LinkagesPOWER LOCK CONCERNS - SERVICE TIP. *TT
Show 55 more bulletins
BulletinTypeComponentSummary
05227
Nov 2005
VisibilityPOWER WINDOW CONCERNS - SERVICE TIP. *TT
052212
Nov 2005
Engine And Engine CoolingBUCK/JERK AND MISS DURING DRIVE CYCLE ABOVE 3000 RPM - NO DTC - 3.0L 2V GAS AND FFV ENGINE. *TT
18719
Jul 2005
Fuel SystemMALFUNCTION INDICATOR LAMP COMING ON WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0171, P0172, P0174 AND/OR P0175 (FUEL SYSTEM TOO RICH OR LEAN). *TT
042421
Jun 2005
Seat BeltsSAFETY BELT RETRACTION SPEED. *TT
18614
May 2005
Engine And Engine CoolingSURGE, IDLE ROLL, ROUGH IDLE ONLY WHEN THE ENGINE COOLING FANS ARE OPERATING. *TT
18471
Mar 2005
EquipmentRKE INOPERATIVE. *EH
05310
Feb 2005
Seat BeltsSAFETY BELT WEB STOP BUTTON SERVICE. *EH
18411
Feb 2005
Electrical SystemMALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P0133, P1131 OR P2195. *TT
04251
Dec 2004
StructureALUMINUM CORROSION - SERVICE TIP. *TT
042514
Dec 2004
Electrical SystemMALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0300, P0316 OR P030X - NO CRANK BATTERY DISCHARGED. *TT
04189
Dec 2004
VisibilityREAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
042107
Dec 2004
Power TrainGENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT
04223
Nov 2004
VisibilityGRUNTING NOISE FROM FRONT POWER WINDOW GLASS IS POWERED TO THE FULL UP POSITION. *EH
04217
Nov 2004
Power TrainGENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT
04174
Sep 2004
Electrical SystemMALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED - SYSTEM LEAN DIAGNOSTIC TROUBLE CODES (DTC'S) - SERVICE TIPS. VARIOUS MODELS INCLUDING 2004 F-SERIES. *TT
031506
Aug 2004
VisibilityWATER IN THE BLOWER CASE OR ON THE PASSENGER SIDE FLOOR, AN INOPERATIVE CLIMATE CONTROL BLOWER MOTOR, A MOTOR THAT OPERATES ON HIGH SPEED ONLY, AND/OR A BLOWER MOTOR RESISTOR FAILURE. VEHICLES BUILT 5/1/2001 TO 12/15/2003. *TT
041514
Aug 2004
VisibilityREAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
17358
Aug 2004
Power TrainGROAN/BUZZ/VIBRATION WHEN THE GEAR SELECTOR IS IN PARK WITH THE VEHICLE PARKED ON AN INCLINE. *TT THIS BULLETIN UPDATES PREVIOUS BULLETIN 17358, DATED 11/01/2003 TO INCLUDE 2005 MODELS. *TT
17960
Aug 2004
Electrical SystemMALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODE (DTC) P0171/P0174, P1131/P1151, AND/OR P2195/P2197 IN CONTINUOUS MEMORY. *TT
031501
Jul 2004
VisibilityINOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT
04111
Jun 2004
Electrical SystemSTREAMLINED DIAGNOSTIC PROCEDURE FOR VEHICLES WITH MALFUNCTION INDICATOR LAMP (MIL) ON AND DIAGNOSTIC TROUBLE CODES (DTCS) P0401, P0402, P1400 OR P1401. ADDITIONAL SYMPTOMS MAY INCLUDE RUNS ROUGH, LACKS POWER, SURGE, POOR FUEL ECONOMY. *TT
02M01
Jun 2004
Engine And Engine CoolingCUSTOMER SATISFACTION PROGRAM 02M01 SUPPLEMENT #4. CERTAIN FORD 2000 THROUGH 2003 VEHICLES EQUIPPED WITH A TUBE-MOUNTED EGR PRESSURE SENSOR - ADDITIONAL EGR PRESSURE SENSOR WARRANTY COVERAGE. *TT SUPPLEMENT #3. *MJ SUPPLEMENT #6. *TT
17703
Apr 2004
Engine And Engine CoolingTICKING NOISE FROM LEFT CYLINDER HEAD WITH WARM ENGINE. *TT
17564
Feb 2004
Fuel SystemFUEL GAUGE DOES NOT READ FULL AFTER FILLING TANK. *MJ
0415
Jan 2004
Engine And Engine CoolingLOWER ENGINE OIL LEAKS 3.0L 2V VULCAN ENGINE. DIAGNOSTIC SERVICE TIPS. *TT
03223
Jan 2004
Electrical SystemSTREAMLINED DIAGNOSTIC PROCEDURE FOR VEHICLES WITH MALFUNCTION INDICATOR LAMP ON AND DIAGNOSTIC TROUBLE CODES (DTCS) P0401, P0402, P1400 OR P1401. ADDITIONAL SYMPTOMS MAY INCLUDE RUNS ROUGH, LACKS POWER, SURGE, POOR FUEL ECONOMY. *TT
17503
Jan 2004
Engine And Engine CoolingSURGE AT A STEADY SPEED BETWEEN 35 AND 45 MPH WITH NO OTHER DRIVEABILITY CONCERNS. *TT
17416
Dec 2003
Fuel SystemFUEL GAUGE DOES NOT READ FULL. *MJ
17434
Dec 2003
Engine And Engine CoolingMALFUNCTION INDICATOR LAMP (MIL) ON WITH CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (DTC'S) P0172/P0175 (SYSTEM TOO RICH). *TT
17355
Nov 2003
Fuel SystemFUEL GAUGE WHICH DOES NOT READ COMPLETELY FULL WHEN THE FUEL TANK IS FILLED. *TT
03203
Oct 2003
Electrical SystemMALFUNCTION INDICATOR LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0442, P0455, P0456, P0457 OR P1442 OR A CHECK FUEL CAP LAMP ILLUMINATED WITH DTC P0457 FOR THE EVAPORATIVE EMISSION SYSTEM. *TT
17281
Oct 2003
Vehicle Speed ControlSURGE AT CRUISE. *TT
03181
Sep 2003
Electrical SystemREMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT
17224
Sep 2003
Engine And Engine CoolingINTERMITTENT ROLLING IDLE ON VEHICLES EQUIPPED WITH A 3.0L 2-VALVE ENGINE. *TT
17225
Sep 2003
SteeringSTEERING COLUMN LOCK DISCONTINUED. *TT
17234
Sep 2003
Engine And Engine CoolingENGINE OIL LEAKS FROM THE FILTER AREA ON VEHICLES WITH A 3.0L 2-VALVE ENGINE. *TT
17094
Aug 2003
SuspensionRATTLING OR CLUNKING NOISE FROM THE FRONT SUSPENSION UNDER NORMAL DRIVING CONDITIONS. *TT
03144
Jul 2003
Engine And Engine CoolingENGINE MISFIRE OR ROUGH RUNNING CONDITION WITH COIL ON PLUG (COP) IGNITION SYSTEMS MAY BE MORE ACCURATELY DIAGNOSED USING THE OPTIONAL WORLDWIDE DIAGNOSTIC SYSTEM (WDS) COIL ON PLUG (COP) KIT. 2003 SUPER DUTY F SERIES INCLUDED. *TT
03148
Jul 2003
Power TrainNEW TRANSMISSION COOLER FLUSHER - SERVICE TIPS. 2003 ESCORT AND SUPER DUTY F SERIES INCLUDED. *TT
16982
Jul 2003
Engine And Engine CoolingCLUNKING/POPPING NOISE FROM THE PASSENGER SIDE OF THE ENGINE COMPARTMENT UPON ACCELERATION AND/OR DECELERATION. *TT
03123
Jun 2003
Power TrainTORQUE CONVERTER CLUTCH NOT ENGAGING WHEN COMMANDED AND/OR DIAGNOSTIC TROUBLE CODES P0741 OR P1744 STORED IN MEMORY. MODELS FROM 1996 TO 2003. *TT
03111
Jun 2003
Engine And Engine CoolingENGINE COOLING FAN INDUCED BODY BOOM, ROUGH ENGINE IDLE SENSATION OR UNUSUAL ENGINE NOISE AT IDLE WHEN THE ENGINE COOLING FAN IS IN THE HIGH SPEED MODE. *TT
0398
May 2003
Fuel SystemMALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION WITH DIAGNOSTIC TROUBLE CODES P0442, P0455, P0456, P0457, P1442 OR CHECK FUEL CAP LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE P0457. *TT
0361
Mar 2003
Engine And Engine CoolingMALFUNCTION INDICATOR LAMP ON WITH OR WITHOUT ROUGH RUNNING, LACK OF POWER, SURGE OR POOR FUEL ECONOMY WITH DIAGNOSTIC TROUBLE CODES P0401, P0402, P1400, P1401. *TT *JB
16678
Mar 2003
Power TrainAX4S TRANSAXLE MAY EXHIBIT NO REVERSE ENGAGEMENT CONDITION. *TT *JB
16679
Mar 2003
Fuel SystemNEW PUSH TYPE FUEL CLIP AND CONNECTOR REMOVAL INSTRUCTIONS. *TT *JB
16710
Mar 2003
SuspensionRATTLING OR CLUNKING NOISE FROM THE FRONT SUSPENSION UNDER NORMAL DRIVING CONDITIONS. *TT *JB
0335
Feb 2003
Engine And Engine CoolingIDLE AIR CONTROL (IAC) VALVE DIAGNOSTIC SERVICE TIPS. *TT
0322
Feb 2003
Engine And Engine CoolingSTREAMLINED DIAGNOSTIC PROCEDURE FOR VEHICLES WITH MALFUNCTION INDICATOR LAMP (MIL) ON AND DIAGNOSTIC TROUBLE CODES (DTCS) P0401, P0402, P1400 OR P1401, OR RUNS ROUGH, LACKS POWER, SURGE, POOR FUEL ECONOMY, AND THE ABOVE LISTED DTCS WITHOUT MIL. *TT
0325
Feb 2003
VisibilityGRUNTING NOISE FROM FRONT POWER WINDOW AFTER GLASS IS POWERED TO THE FULL-UP POSITION. *TT
16613
Feb 2003
Engine And Engine CoolingVEHICLES WITH VERY LOW ODOMETER MILES, MAY EXHIBIT A HIGHER THAN NORMAL TEMPORARY START-UP FAST IDLE (1600-2500 RPM THAT DECREASES SLOWLY). NO SERVICE NECESSARY. *TT
02111
Nov 2002
Fuel SystemFUEL PRESSURE RELIEF VALVE (SCHRADER VALVE) DISCONTINUED. *TT
02236
Nov 2002
VisibilityERRATIC OPERATION OF THE COOL/WARM FUNCTION OF THE TEMPERATURE CONTROL SYSTEM - REPAIR PROCEDURE FOR STRATIFICATION (SECONDARY) TEMPERATURE BLEND DOOR. *TT
02221
Nov 2002
Engine And Engine CoolingENGINE-GEAR DRIVEN SYNCHRONIZERS-INCORRECT INSTALLATION-CAMSHAFT POSITION SYNCHRONIZER (CMP) INSTALLATION TOOL CORRECT APPLICATION. *MJ
02223
Nov 2002
Engine And Engine CoolingDRIVEABILITY-MALFUNCTION INDICATOR LAMP (MIL) WITH P0316 WHEN USING WINTER BLEND REFORMULATED FUELS AT TEMPERATURES ABOVE 50 DEGREES F (10 DEGREES C) DURING WINTER MONTHS-ROUGH OR ROLLING IDLE AFTER HOT SOAK RESTART P0191.

Showing 60 of 96 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
  2. Test the throttle response and the cruise control on an open road.A surge, a hang in engine speed after lifting off, or cruise that will not set or cancel cleanly are the speed-control complaints on this vehicle.
  3. Run the wipers and washers, and test every window.Slow or stuck regulators, streaking wipers, and windshield cracks are this vehicle's visibility complaints.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Mercury Sable →