2002 Volkswagen Passat

636 federal complaints (772 component records) · 3 recall campaigns on file · 9 federal investigations · 199 service bulletins · 2 Canadian recalls
See all 33 model years of the Volkswagen Passat →
Engine
1.8L 4-cyl
Fuel
Premium
Drive
FWD
EPA economy
19 city / 28 hwy
Federal complaints
636
Recall campaigns
3
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Electrical system
223
Engine & cooling
150
Fuel system
78
Brakes
76
Lighting
36
Body & structure
31
Glass & wipers
28
Power train
25
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 142 complaints01 years old: 116 complaints2 years old: 26 complaints3 years old: 40 complaints4 years old: 55 complaints5 years old: 44 complaints56 years old: 44 complaints7 years old: 24 complaints8 years old: 34 complaints9 years old: 20 complaints10 years old: 12 complaints1011 years old: 8 complaints12 years old: 13 complaints13 years old: 7 complaints14 years old: 8 complaints15 years old: 6 complaints1516 years old: 2 complaints17 years old: 1 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 2 complaints20+
Years between the model year and the owner's reported failure date. Based on 604 of 636 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 138 complaints020,000 - 40,000 miles: 57 complaints40,000 - 60,000 miles: 74 complaints40k60,000 - 80,000 miles: 54 complaints80,000 - 100,000 miles: 44 complaints80k100,000 - 120,000 miles: 28 complaints120,000 - 140,000 miles: 30 complaints120k140,000 - 160,000 miles: 11 complaints160,000 - 180,000 miles: 5 complaints160k180,000 - 200,000 miles: 4 complaints200,000+ miles: 4 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 449 of 636 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Electrical system

223 complaint records18 fire reports2 crash reports
"2 IGNITION COILS FAILED IN LESS THAN 3 WEEKS. ONE ON THE ROAD. WE HAD TO PULL OVER, THE SECOND TIME ON A PARKING LOT. WHAT'S NEXT?..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Engine & cooling

150 complaint records22 fire reports2 crash reports
"THE SPARK PLUGS/IGNITION COIL HAS A MANUFACTURES DEFECT. BOTH COMPONENTS CAUSES THE VEHICLE TO LOSE POWER WITH NO WARNING. PH..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Fuel system

78 complaint records3 fire reports
"THE FUEL IS LEAKING WHEN THE TANK IS FULL, HAPPENED THE TWO LAST TIME I FILL THE TANK, WHEN THE TANK IS HALF NOT LEAK. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA11002
opened Jan 2011
closed Feb 2012Engine And Engine CoolingEngine Compartment Fire
In July 2010, the Agency opened PE10-027 to investigate allegations of coil on plug (COP) ignition coil fires in MY2002-2003 VW Passat vehicles.The investigation was upgraded in January 2011 to include all MY2001-2007 4-cylinder VW Passat, gasoline,...
PE10027
opened Jul 2010
closed Feb 2011Engine And Engine CoolingEngine Compartment Fire
ODI has received 11 complaints alleging that a fire started in the engine compartment of the vehicle that may be related to ignition coil failure, and 9 complaints of ignition coil failure that did not result in a fire.Reports state that the vehicle hesitated...
PE08008
opened Jan 2008
closed May 2008Fuel System, OtherFUEL TANK LEAK - led to recall 08V157000
VOLKSWAGEN (VW) IS RECALLING CERTAIN VW PASSAT 4MOTION AND AUDI A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VW VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDI VEHICLES SUBJECT TO RECALL WERE...
EA07014
opened Sep 2007
closed Jul 2008Engine And Engine CoolingPASSENGER ENGINE COMPARTMENT FIRES - led to recall 08V156000
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS...
PE07024
opened May 2007
closed Sep 2007Electrical SystemPASSENGER/ENGINE COMPARTMENT FIRES
MANY OF THE FIRE REPORTS ALLEGE THAT THE VEHICLE FIRE WAS ATTRIBUTED TO IGNITION COIL FAILURE.VW PROVIDED ADDITIONAL DATA REGARDING ITS ANALYSIS OF VEHICLE FIRES AND A DETAILED DESCRIPTION OF THE THREE DIFFERENT ENGINES AND IGNITION SYSTEMS FOR THE SUBJECT...
Show 4 more closed investigations
InvestigationStatusComponentSubject
PE07018
opened Apr 2007
closed Sep 2007Service Brakes, HydraulicWATER/ICE IN BRAKE BOOSTER
DURING THIS INVESTIGATION, VOLKSWAGEN OF AMERICA (VW) IDENTIFIED A PROBLEM WITH WATER ACCUMULATION IN THE FRESH AIR PLENUM THAT COULD, IN CERTAIN CIRCUMSTANCES, RESULT IN REDUCED BRAKE POWER ASSIST IN MODEL YEAR (MY) 2002 PASSAT VEHICLES.VW INDICATED THAT...
DP05004
opened Aug 2005
closed Dec 2005Electrical SystemENGINE STALLING
BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE...
EA03020
opened Oct 2003
closed Apr 2004Air BagsPASSENGER AIR BAG LID FAILURE
THIS INVESTIGATION INVOLVES THE VOLKSWAGEN (VW) PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) LID UTILIZED IN MY 1998-2002 VW PASSAT.THE PSIR LID MAY DETACH FROM THE INSTRUMENT PANEL DURING AIR BAG DEPLOYMENT.THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF...
PE03021
opened May 2003
closed Oct 2003Air BagsPASSENGER SIR DOOR MOUNTING STUD FAILURE
ODI OPENED A PRELIMINARY EVALUATION (PE03-021) BASED ON TWO REPORTS OF FAILED BOLT STUDS THAT ATTACH THE PASSENGER SUPPLEMENTAL INFLATABLE RESTRAINT (PSIR) DOOR COVER TO THE INSTRUMENT PANEL (IP) ON THE VOLKSWAGEN (VW) PASSAT (MODEL YEARS 2000, 2002).VW HAS...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
08V156000Fuel System, GasolineVOLKSWAGEN IS RECALLING 412,000 MY 1999-2005 PASSAT (5TH GENERATION) VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND PRODUCED AFTER JUNE 14, 1999.Normally free
03V154000TiresCERTAIN SEDANS AND STATION WAGONS EQUIPPED WITH 4.0L W8 ENGINES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO.Normally free
02V026000Fuel System, GasolineON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2008119
2008-04-09
Fuel System21,359On certain Passat and Passat Four Motion vehicles equipped with an automatic transmission, an underbody heat shield may become damaged. If this occurs, the heat shield may contact the exhaust system, which can result in a vehicle fire.
2003106
2003-04-17
Tires1Does not comply with CMVSS 110. This vehicle is equipped with tires of the maximum load rating index 93H; however, it should have been equipped with tires with the load rating index 97H. Correction: Dealer will replace all four (4) tires.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
V171901201285565
Aug 2023
Engine And Engine CoolingUpdate to Volkswagen engine oil standards
V171901201285562
May 2023
Engine And Engine CoolingVolkswagen Engine oil quality standards, update to attachments.
V171901201285560
Apr 2023
Engine And Engine CoolingEngine oil quality standards, update to attachments.
V941901201152119
Dec 2022
EquipmentUpdate model year applicability to include 2023.
V271901201189422
Dec 2022
Electrical SystemBattery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
Show 55 more bulletins
BulletinTypeComponentSummary
A002155201173212
Dec 2021
Electrical SystemThis bulletin contains general instructions for software updates.
V871806201994714
May 2020
EquipmentTool number added to table. Removal of Behr Flush Kit. VAS 6337/1A
V941901201152115
Apr 2020
EquipmentUpdated to include additional models and model year applicability.
V011812_2014603
Jul 2019
Electrical SystemUpdate vehicle metadata to include pull ahead models. Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
V871812-2005566
Jun 2019
EquipmentUpdate vehicle metadata.
SM 33-2019
Mar 2019
EquipmentThe part number listed in the document is to be returned if it meets the criteria provided.
TT 91 19 01
Mar 2019
Electrical SystemAlternative method for radio code retrieval.
V171901-2012855
Mar 2019
EngineEngine Oils Which Meet Volkswagen Oil Quality Standards
Gasoline Engine
Feb 2019
Engine And Engine CoolingGasoline Engine Misfire Diagnosis document
V271901-2011894
Feb 2019
Electrical SystemBattery Testing and Charging instruction. Updated to include model year 2019 applicability.
V941901-2011521
Feb 2019
Exterior LightingCondensation and or water droplets visible on inside of exterior light lenses. TB updated to include model year 2019 applicability.
V871812-2005566
Nov 2018
EquipmentUpdate vehicle metadata.
TT 10 12 01
Sep 2018
EngineEngine replacement tip
V871809-2005566
Aug 2018
EquipmentTo include an additional model year applicability.
V011812-2014603
Aug 2018
Electrical SystemUpdate content and include additional models and model year applicability.
A971861 2013504-
Jun 2018
Electrical SystemThis information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
561065760A
Dec 2017
Electrical SystemInstallation of original remote start feature accessory
TT001703
Nov 2017
Electrical SystemTip for Scan tool concerns that may occur duing a test plan
TT 961011
Sep 2017
EquipmentUpdate to model year applicability.
TT 271002
Sep 2017
EquipmentUpdated to include model year 2014 thru 2018 applicability.
TT 200901
Aug 2017
EquipmentUpdate to existing tip for fuel quality checking.
V171701 2012855
Jul 2017
Engine And Engine Cooling17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
SM 44-2017 EN
Jun 2017
EquipmentThis special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.
VHW-17-11
Jun 2017
EquipmentVAS 6154 Replacement Part Setup Guide
Quick Reference
Mar 2017
Electrical SystemQuick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
1-2017 Update
Feb 2017
EquipmentThis communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests.
V691601 2010479
Oct 2016
EquipmentUpdate model year applicability to include 2017.
TT 00-16-02
Oct 2016
EquipmentReminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be re-used
V871622 2019947
Oct 2016
EquipmentUpdate to model year applicability.
V011615 2014815
Oct 2016
EngineUpdate to include additional model year applicability.
V871620 2005566
Oct 2016
EquipmentUpdate model and model year applicability.
TT 97-12-02
Sep 2016
EquipmentData Link connector pin assignment chart that is applicable to all models. Update model year applicability.
TT001601
Sep 2016
StructureContacting the parts helpline
V551613_2039446
Jul 2016
StructureTO UPDATE MODEL TABLE TO CLARIFY JETTA WAGON APPLICABILITY TO TB CONTENT.
V551612-2039446
Jun 2016
StructureCorrosion may be found on the folded edge of the hood. Supersedes TB V551603
V551610-2038996
Jun 2016
EquipmentTo update claiming process statement.
V531602-2040536
Jun 2016
EquipmentTo update claim processing statement.
V501505_2038981
Jun 2016
StructureTO UPDATE CLAIM PROCESSING STATEMENT.
Ref. - Reflash U
May 2016
Electrical SystemQuick Reference Update Guide of the vehicles expected upgraded software level. The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.
V501604 2014370
Mar 2016
StructureTechnical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service
V551603 2039446
Feb 2016
Equipment Adaptive/MobilityDocument discusses Corrosion that may be found on the folded edge of the hood. The corrosion may be found on this edge anywhere around the hood. It discusses how to service it, and document that service.
TB551603
Feb 2016
StructureCorrosion on hood edge.
Edition173
Feb 2016
EquipmentFuel Additive to Help Prevent Sporadic Misfire Faults
Update 02122016
Feb 2016
Electrical SystemQuick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
UpdateGuide
Feb 2016
EquipmentQuick reference update guide.
V501603 2038981
Feb 2016
WheelsDocument discusses issues with The wheel liner touches the arch area of the fender and rubs off the paint in the contact area. The corrosion is caused by dirt accumulations and movements of the wheel liner. It discusses how to service the corrosion issue, and how to document it
TB501603
Feb 2016
WheelsCorrosion on wheel arch.
V011602 2014815
Feb 2016
Fuel SystemTechnical tips on what to do if improper gasoline has been added to the vehicle.
TB011602
Feb 2016
Engine And Engine CoolingGasoline quality.
V531601 2040536
Feb 2016
StructureThe document refers to Corrosion being found where the rear bumper cover meets the quarter panel. It discusses how it can happen, and where to find warranty coverage to service the parts
TB531601
Feb 2016
StructureRear quarter panel corrosion.
Airbag
Jan 2016
Air BagsAirbag Issues.
V921502 2026253
Jul 2015
VisibilityTechnical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough.
V871508 2005566
Jul 2015
EquipmentTechnical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started.
V871506 2019947
Jul 2015
EquipmentTechnical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is circulated throughout the...

Showing 60 of 199 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  2. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  3. Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Volkswagen Passat →